Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

9/23/2025

"A true expert when it comes to MOps projects and systems"

5/5

What do you like best about CS2?

CS2 brings professionalism, timeliness, and expertise to any project they help deliver. Any time my team has questions or needs assistance, our CS2 team is quick to respond, providing clear and helpful solutions, and depending on the magnitude of the ask, would perform the necessary work to complete the request.

It's great that they have access to our Marketo and Salesforce instances and can complete both routine and complex functions within both systems. Review collected by and hosted on G2.com.

What do you dislike about CS2?

Can't think of anything I dislike about CS2. They are transparent and great to work with. Review collected by and hosted on G2.com.

What problems is CS2 solving and how is that benefiting you?

CS2 helped our company transform the way we look at Marketing Qualified Leads (MQLs) and implemented a foundation for Order of Operations processes, including data normalization and lead sourcing, that help us with attribution and maintain a cleaner database. Additionally, CS2 built a Unified Funnel Metrics dashboard for us in Salesforce with a variety of reports that show views for revenue planning, goal tracking, and campaign performance, which make reporting on the important data much easier and cleaner. Review collected by and hosted on G2.com.

Jenna Q.

Mid-Market (51-1000 emp.)

7/7/2025

"Revamped our attribution and serves as a MOPS expert for my team!"

5/5

What do you like best about CS2?

Easy to work with! The best people who I consider an extension of my team that are knowledgable and fun. I also love when I need help making a decision internally, they come prepared with pros and cons AND what they would recommend doing which helped key stakeholders come along the journey with us. Review collected by and hosted on G2.com.

What do you dislike about CS2?

It's tough to think of a downside! I'd say that spending more time upfront to get the right reports in place should be part of your project plan so that you can wisely use the data you know have available to you. Review collected by and hosted on G2.com.

Recommendations to others considering CS2:

-Bring other key stakeholders along the way in the decision making

-Tap on CS2 for their expertise when there's internal divide

-Keep ongoing support hours for anything that may come up down the road

-Ensure you have a lot of documentation to educate new people on the lifecycle process Review collected by and hosted on G2.com.

What problems is CS2 solving and how is that benefiting you?

CS2 helped us solve visibility into how our marketing was performing by putting in place the lifecycle object. Now we can easily see what the trigger campaign was for each opportunity and show direct pipeline attribution for every dollar we spend. We also have much better visibility on conversion rates from meeting set all the way to bookings.

This has helped me as a marketing leader be able to show the results from our marketing spend and make decisions on where to place our spend depending on the objective. I've used these numbers in board meetings, in QBRs, and with sales leaders to show them the value of marketing is doing. It's helped me gain trust and get more resources! Review collected by and hosted on G2.com.

Bailey M.

Senior Director, Global Demand Generation & Marketing Ops

Mid-Market (51-1000 emp.)

6/27/2025

"Game-Changer for Marketing Ops and Funnel Optimization"

5/5

What do you like best about CS2?

Their ability to balance strategic guidance with hands-on execution. CS2 doesn't just give advice—they roll up their sleeves and get things done. They bring deep expertise in marketing operations and RevOps, communicate clearly, and truly act like an extension of our team. They’re proactive, responsive, and consistently deliver high-quality work that moves the needle. Review collected by and hosted on G2.com.

What do you dislike about CS2?

Honestly, no real complaints. If anything, I wish we had brought them in sooner. Working with CS2 has set a new bar for what I expect from an agency partner Review collected by and hosted on G2.com.

Recommendations to others considering CS2:

If you're serious about improving your lead lifecycle, marketing operations, or GTM alignment—hire CS2. They’re not just executors; they’re strategic partners who will challenge your thinking, bring best practices, and help you build a scalable foundation for growth. Their expertise and partnership have been invaluable. Review collected by and hosted on G2.com.

What problems is CS2 solving and how is that benefiting you?

CS2 helped us overhaul our lead lifecycle and go-to-market (GTM) attribution model. We were struggling with misaligned funnel definitions, poor visibility into lead progression, and inconsistent hand-offs between marketing and sales. CS2 brought structure, clarity, and best practices to how we define, track, and report on each stage of the funnel.

As a result, we’ve improved lead quality, tightened marketing-to-sales alignment, and now have clearer visibility into what’s driving pipeline. Their strategic and technical support has been instrumental in helping us scale smarter. Review collected by and hosted on G2.com.

Yuliya M.

Mid-Market (51-1000 emp.)

7/3/2025

"Best ops agency I've worked with!"

4.5/5

What do you like best about CS2?

They are incredibly thoughtful, thorough, and communicative with their scoping and project plans. Plus, they have experts on their team for every function of GTM operations. Review collected by and hosted on G2.com.

What do you dislike about CS2?

Sometimes calls and deep dives can get too long winded, and the hours seem to be spent quickly! Review collected by and hosted on G2.com.

Recommendations to others considering CS2:

If you need help upleveling your operations, maintaining a tidy database, or getting organized with reporting/dashboarding in your CRM - CS2 is the way to go! I've worked with many admin agencies and they are by far the best and most knowledgable. Review collected by and hosted on G2.com.

What problems is CS2 solving and how is that benefiting you?

CS2 provided coverage on email marketing, dashboard/reporting, integrations, and SFDC and HubSpot issues across the board. They also launched their own custom Project Insights object in our Salesforce instance which digs a layer deeper in our data and helps us get very granular with contact creation/lead sources, meeting creation, and opportunity attribution. They are experts in marketing & funnel operations! Review collected by and hosted on G2.com.

Osama L.

Mid-Market (51-1000 emp.)

6/24/2025

"Exceptional Expertise in Marketing Funnel Architecture & Attribution"

5/5

What do you like best about CS2?

A few things I really liked about CS2. For sure I liked their technical skills and expertise in the domain, but what I like most is the people we worked with. I felt like I was dealing with true teammates who care about the best interest of the company and the project more than caring about the "contract and hours". All of them were great people and nice to work with starting with Charlie to Nina, Alison, Brian and Matt. Review collected by and hosted on G2.com.

What do you dislike about CS2?

Nothing to dislike about this team. They are a group of genuine experts who listen, analyze and guide you to the write solution. Review collected by and hosted on G2.com.

Recommendations to others considering CS2:

If you are looking for experts in Marketing Operations, I highly recommend CS2. Reach out to them and be confident that they will deliver good results. Review collected by and hosted on G2.com.

What problems is CS2 solving and how is that benefiting you?

CS2 was instrumental in re-architecting our end-to-end marketing lead funnel, ensuring accurate attribution and tracking across the entire lead and contact lifecycle. With multiple tools integrated into our Salesforce instance and various lead entry points, CS2 stood out for their ability to deeply understand our use cases, offer expert guidance on best practices, and deliver a seamless implementation.

Thanks to their work, we now have full visibility into lead sources, campaign attribution, channel effectiveness, conversion rates, and velocity. Most importantly, we have actionable insights into our data — allowing us to identify bottlenecks, measure performance, and make data-driven decisions to optimize our marketing strategy. CS2 truly acted as an extension of our team, and their expertise was best-in-class. Review collected by and hosted on G2.com.

Laura B.

Mid-Market (51-1000 emp.)

7/11/2025

"CS2 is our go-to resource for marketing ops"

5/5

What do you like best about CS2?

I appreciate Brian Morris, and he is ultimately why I feel like we have so much success partnering with CS2. He's a problem solver, easy to work with, and has taken lead on many complex projects and produces before deadlines. I am so grateful for him and his dedication to Spotnana's success. Review collected by and hosted on G2.com.

What do you dislike about CS2?

We haven't ran into any issues with CS2. The whole team that I've had a chance to work with excels! Review collected by and hosted on G2.com.

What problems is CS2 solving and how is that benefiting you?

CS2 helps to manage all of our programs out of Marketo including events, product updates, email sends, and much more. By having them as a trusted partner we're able to work more efficiently as a team, troubleshoot with ease, and roll out campaigns quickly. They have been tremendously responsive, and provide quick turn around times for often complex asks. Review collected by and hosted on G2.com.

Gus T.

Copywriter and Social Media Manager

Mid-Market (51-1000 emp.)

7/31/2025

"Stellar support with Marketing Operations"

5/5

What do you like best about CS2?

Brian is always quick to step in—even on short notice—and assist me with email sends in Adobe Marketo Engage. When he is out of office, Joy and other team members provide the same quick, quality service. CS2 knows our business, team, and needs well, and I never have to worry about the team doing an exceptional, flawless job. Review collected by and hosted on G2.com.

What do you dislike about CS2?

So far, I don't have anything that I dislike about CS2. Review collected by and hosted on G2.com.

What problems is CS2 solving and how is that benefiting you?

CS2 is assisting us with large-scale email sends, list uploads, converting leads to contacts, pulling filtered reports, and more. With their help, we're able to maintain critical communications (e.g., product releases, in-person/virtual event invites, and important company updates) with partners and prospects. Review collected by and hosted on G2.com.

Brindusa C.

Senior GTM Systems Lead

Mid-Market (51-1000 emp.)

8/29/2025

"A wealth of knowledge wrapped in precise execution"

5/5

What do you like best about CS2?

Working with them gave us access to a lot of best-in-class expertise and internally we managed to hit some milestones that seemed unattainable before. Review collected by and hosted on G2.com.

What do you dislike about CS2?

It's been a great experience working with them. The only minor downside for us was the timezone difference, but we found a good compromise. Review collected by and hosted on G2.com.

Nate T.

Marketing Operations Manager

Mid-Market (51-1000 emp.)

5/5/2025

"CS2 Changed Our Marketing"

5/5

What do you like best about CS2?

They have really gone into the weeds with us. They totally have changed the way that we do things. And if anything didn't make sense, they were a slack message away and would solve or walk us through the problems in minutes. Review collected by and hosted on G2.com.

What do you dislike about CS2?

I have nothing bad to say about CS2. They have been awesome to work with. Review collected by and hosted on G2.com.

Recommendations to others considering CS2:

If you are having any struggles with scoring, with lifecycle management, etc. I would recommend CS2. They are so good at what they do and really aren't consulting to tell you what to do, but are constant guides along the process. Review collected by and hosted on G2.com.

What problems is CS2 solving and how is that benefiting you?

CS2 has taken a bunch of messy problems that we've had in Marketo, SFDC, Salesloft, etc. They've untangled the web and have straightened things out. They've fixed our scoring logic, helped our prospect flow process, and cleaned up our messy data base all while using a lot of the existing logic and layering on top of what already exists. Christie and team really are experts in their. If something doesn't seem to make sense, they collaborate with us and help us find a solution. Review collected by and hosted on G2.com.

Mert G.

Mid-Market (51-1000 emp.)

7/28/2025

"Feels like an extension of our team, not an agency"

5/5

What do you like best about CS2?

The responsiveness and partnership mindset. CS2 doesn’t feel like an outside agency they work with us like true team members. They’re proactive, quick to respond to any concerns or questions, and deeply knowledgeable. The quality of support and strategic thinking we receive is top-class. Review collected by and hosted on G2.com.

What do you dislike about CS2?

None, everything has been seamless and highly valuable so far. Review collected by and hosted on G2.com.

What problems is CS2 solving and how is that benefiting you?

CS2 is helping us tackle both operational and marketing operations challenges, including process optimization, platform setup, and campaign execution. They’ve helped streamline our systems, resolve technical roadblocks quickly, and ensure smooth execution across multiple marketing tools. Their expertise has allowed our internal team to move faster, stay focused, and execute more strategically. Review collected by and hosted on G2.com.