--- title: CS2 Reviews meta\_title: 'CS2 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 93 reviews by the users' company size, role or industry to find out how CS2 works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 93 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Ecosystem Service Providers url: https://www.g2.com/categories/ecosystem-service-providers --- ### CS2 Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend CS2's **extensive marketing expertise** , significantly enhancing operations and fostering dynamic lead generation and lifecycle tracking. [(19 mentions)](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214304&qs=pros-and-cons#reviews) Users commend CS2 for their **expertise in marketing operations** , significantly enhancing efficiency and workflow across teams. [(14 mentions)](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214623&qs=pros-and-cons#reviews) Users commend CS2's **extensive knowledge** in marketing analytics and lead scoring, significantly enhancing operational efficiency. [(14 mentions)](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214722&qs=pros-and-cons#reviews) Users commend CS2 for their **quality work** , enhancing marketing operations through expert analytics and support. [(10 mentions)](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214555&qs=pros-and-cons#reviews) Users value CS2's **deep technical expertise** , which significantly enhances marketing operations and optimizes workflow efficiency. [(9 mentions)](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214562&qs=pros-and-cons#reviews) Users face **communication issues** with delays and inefficiencies, impacting collaboration and overall project timelines. [(2 mentions)](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214712&qs=pros-and-cons#reviews) Users experience **time zone issues** leading to slow communication and potential inaccuracies in data pipelines. [(2 mentions)](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=2230307&qs=pros-and-cons#reviews) ### Top Pros or Advantages of CS2 ##### 1. Expertise Users commend CS2's **extensive marketing expertise** , significantly enhancing operations and fostering dynamic lead generation and lifecycle tracking. [ See 19 mentions ](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214304&qs=pros-and-cons#reviews) See Related User Reviews ![Kampbell H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kampbell H.") KH Kampbell H. 5.0/5 "Transformational Marketing Operations and Automation Support" What do you like about CS2? I use CS2 for enhancing our Hubspot strategy and optimizing marketing operations. I appreciate Brian Morris from CS2, who has been consistently proact ![Susan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan P.") SP Susan P. Enterprise (\> 1000 emp.) 5.0/5 "An Extension of Our Team with Always-Reliable Support" What do you like about CS2? If you’re looking for a team that combines Marketo expertise, strong enablement, and genuine partnership, I can’t recommend CS2 highly enough. ##### 2. Experience Users commend CS2 for their **expertise in marketing operations** , significantly enhancing efficiency and workflow across teams. [ See 14 mentions ](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214623&qs=pros-and-cons#reviews) See Related User Reviews ![Kampbell H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kampbell H.") KH Kampbell H. 5.0/5 "Transformational Marketing Operations and Automation Support" What do you like about CS2? I use CS2 for enhancing our Hubspot strategy and optimizing marketing operations. I appreciate Brian Morris from CS2, who has been consistently proact ![Susan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan P.") SP Susan P. Enterprise (\> 1000 emp.) 5.0/5 "An Extension of Our Team with Always-Reliable Support" What do you like about CS2? If you’re looking for a team that combines Marketo expertise, strong enablement, and genuine partnership, I can’t recommend CS2 highly enough. ##### 3. Knowledgeable Users commend CS2's **extensive knowledge** in marketing analytics and lead scoring, significantly enhancing operational efficiency. [ See 14 mentions ](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214722&qs=pros-and-cons#reviews) See Related User Reviews ![Kampbell H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kampbell H.") KH Kampbell H. 5.0/5 "Transformational Marketing Operations and Automation Support" What do you like about CS2? I use CS2 for enhancing our Hubspot strategy and optimizing marketing operations. I appreciate Brian Morris from CS2, who has been consistently proact ![Susan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan P.") SP Susan P. Enterprise (\> 1000 emp.) 5.0/5 "An Extension of Our Team with Always-Reliable Support" What do you like about CS2? If you’re looking for a team that combines Marketo expertise, strong enablement, and genuine partnership, I can’t recommend CS2 highly enough. ##### 4. Quality Work Users commend CS2 for their **quality work** , enhancing marketing operations through expert analytics and support. [ See 10 mentions ](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214555&qs=pros-and-cons#reviews) See Related User Reviews ![Kampbell H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kampbell H.") KH Kampbell H. 5.0/5 "Transformational Marketing Operations and Automation Support" What do you like about CS2? I use CS2 for enhancing our Hubspot strategy and optimizing marketing operations. I appreciate Brian Morris from CS2, who has been consistently proact ![Ian L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ian L.") IL Ian L. 5.0/5 "Empowers Marketing Operations with Expert Integration" What do you like about CS2? I appreciate CS2's ability to enhance our marketing operations through their expertise in marketing analytics, lead scoring, and data normalization, w ##### 5. Deep Understanding Users value CS2's **deep technical expertise** , which significantly enhances marketing operations and optimizes workflow efficiency. [ See 9 mentions ](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214562&qs=pros-and-cons#reviews) See Related User Reviews ![Kampbell H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kampbell H.") KH Kampbell H. 5.0/5 "Transformational Marketing Operations and Automation Support" What do you like about CS2? I use CS2 for enhancing our Hubspot strategy and optimizing marketing operations. I appreciate Brian Morris from CS2, who has been consistently proact ![Kelson S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelson S.") KS Kelson S. 5.0/5 "Exceptional Team and Best-in-Class GTM Approach" What do you like about CS2? The team! They are incredibly friendly, knowledgable, and organized. Their approach to GTM framework is inspirational and best-in-class. ### Top Cons or Disadvantages of CS2 ##### 1. Communication Issues Users face **communication issues** with delays and inefficiencies, impacting collaboration and overall project timelines. [ See 2 mentions ](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214712&qs=pros-and-cons#reviews) See Related User Reviews ![Lanell W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lanell W.") LW Lanell W. Enterprise (\> 1000 emp.) 3.5/5 "Strategic partner for advancing operations" What do you dislike about CS2? data errors cause pipeline inaccuracies communication are often slow, delayed, or off timezone ![Samarth R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samarth R.") SR Samarth R. Mid-Market (51-1000 emp.) 4.5/5 "Great partners for improving your customer lifecycle journey" What do you dislike about CS2? Level setting the collaborative approach at the beginning of the implementation took some time, and engaging the folks who need to be part of the conv ##### 2. Time Zone Issues Users experience **time zone issues** leading to slow communication and potential inaccuracies in data pipelines. [ See 2 mentions ](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=2230307&qs=pros-and-cons#reviews) See Related User Reviews ![Lanell W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lanell W.") LW Lanell W. Enterprise (\> 1000 emp.) 3.5/5 "Strategic partner for advancing operations" What do you dislike about CS2? data errors cause pipeline inaccuracies communication are often slow, delayed, or off timezone ![Brindusa C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brindusa C.") BC Brindusa C. Mid-Market (51-1000 emp.) 5.0/5 "A wealth of knowledge wrapped in precise execution" What do you dislike about CS2? It's been a great experience working with them. 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CS2 helped engineer a new funnel, which aligned with business objectives and GTM strategies. They helped us meet our ultimate goal - to create dashboards which would serve as the source of truth for the entire organization. CS2 helped configure and implement Marketo the right way (keeping our business context in mind) and created a tight integration between Salesforce and Marketo. They are now an extension of our marketing team for all things MOPs related - funnel governance. data hygiene, martech stack rollouts. Review collected by and hosted on G2.com. What do you like best about CS2? The team at CS2 are masters of their game. You need to spell your requirements once and they're off to the races. They not only understand your pain points and challenges but also come up with sound recommendations. When you have a solution, they study it from all angles to come up with an even more refined solution. They are able to distill complex requirements and communicate options in a concise manner. CS2 has a keen and deep understanding of revenue ops and the role marketing ops plays. Their thinking is grounded in outcomes and they partner with you to ensure results. They are responsive, work fast, plan and prioritize well, and are organized. Review collected by and hosted on G2.com. What do you dislike about CS2? Nothing, really. They are the best of the best. Review collected by and hosted on G2.com. Recommendations to others considering CS2: You are in capable hands with the experts at CS2 and you'll have nothing to worry about if you go with them. Review collected by and hosted on G2.com. What problems is CS2 solving and how is that benefiting you? The funnel lifecycle engineering has given us enormous confidence in our data, aligned the Marketing & Sales teams, and helped the GTM team have constructive and meaningful conversations around pipeline, deal ops, and revenue targets. It has allowed various members of the team pose questions, study gaps, and seek ways to partner on addressing jointly. The work has also had a huge impact in onboarding new hires and setting them up for success in their day-to-day. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Emily K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily K.") EK Emily K. Sr. Partner Marketing Manager Mid-Market (51-1000 emp.) 2/5/2021 "Incredibly Helpful" 5/5 Describe the project or task CS2 helped with: CS2 Marketing has helped us with Marketo and SFDC best practices, some much needed cleanup and help understanding all the connection points between our product and these systems. Review collected by and hosted on G2.com. What do you like best about CS2? CS2 Marketing is hands-down one of the best agencies I've ever worked with in my career. They are thoughtful, helpful, well-organized, responsive and truly a collaborative partner. I can't imagine tackling some of these projects without their help. Their ability to provide value from the start and help us document and visualize our current workflows has been invaluable. Review collected by and hosted on G2.com. What do you dislike about CS2? Honestly, there has been nothing to dislike. Review collected by and hosted on G2.com. What problems is CS2 solving and how is that benefiting you? They have helped us better understand our current system integrations, implement better workflows and gain better visibility into our customer journeys. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Krista M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krista M.") KM Krista M. Director, Demand Generation 2/9/2021 "MVP addition to our team" 5/5 What do you like best about CS2? I adore working with Crissy and her team! We have been working together for over a year now, and I cannot sing her praises highly enough. She has truly helped us integrate much of our tech stack to achieve business intelligence and scalability (Marketo, Drift, Outreach, and many SFDC workflows). Her structured approach and kind demeanor to any marketing initiative has really helped us (me) think through all the detail -- all while having a long-term view in mind. Thank you CS2 team! Review collected by and hosted on G2.com. What do you dislike about CS2? That I can't hire her entire team to come in-house. :) Review collected by and hosted on G2.com. What problems is CS2 solving and how is that benefiting you? Lead Journey Mapping Tech stack integration Workflow automation Nurture Programs Lead Source & Campaign Attribution Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JW Jeff W. VP, Marketing Mid-Market (51-1000 emp.) 3/3/2021 "CS2 is extremely customer obsessed" 5/5 Describe the project or task CS2 helped with: CS2 has been helping us on a number of fronts from assistance with our Marketo instance, program setup, SFDC reporting cleanup, and a number of other areas. I've been beyond impressed with their deep knowledge across several SaaS platforms we leverage Review collected by and hosted on G2.com. What do you like best about CS2? Our Marketing Operations Manager Christie Review collected by and hosted on G2.com. What do you dislike about CS2? There honestly isn't a single area where they've left me needing/wanting more. Review collected by and hosted on G2.com. What problems is CS2 solving and how is that benefiting you? We've been doing a robust data cleanup exercise with CS2 (across Marketo, SFDC, and Bizible), auditing our opt-in policies, migrating to global forms with Marketo, and several other initiatives (even including help with internal training of some of our marketers). Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Alicia B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alicia B.") AB Alicia B. Director of CS and Sales Ops 2/8/2021 "Incredible-Top Notch Partnership with CS2" 5/5 What do you like best about CS2? The CS2 team is incredibly thorough when working to understand our current challenges. They have been quick to respond and creative in providing solutions for our us. They feel like they're truly apart of our team. Review collected by and hosted on G2.com. What do you dislike about CS2? That they're not apart of our team officially. :) Review collected by and hosted on G2.com. What problems is CS2 solving and how is that benefiting you? They have provided immediate systems coverage for us and have been able to resolve some technical work we weren't able to being without the right resources internally. Furthermore, through investigation, we collectively uncovered some bigger technical deficiencies and they have been instrumental in working towards the best path forward. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Axel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Axel B.") AB Axel B. Senior Manager Global Marketing Operations (Worldwide Team Lead) Mid-Market (51-1000 emp.) 10/16/2020 "Awesome Strategic Marketing Operations Partner !" 5/5 Describe the project or task CS2 helped with: CS2 has been par of our extended team for years. With CS2, we have transformed our MarTech to be achieve a level of sophistication that can rival any large organization. And we have done this on a medium size start-up budget! CS2 has helped us on program execution as well as more strategic projects. And thanks to CS2 we have not only made out Marketo instance very robust but we have create some truly amazing processes for reporting into SFDC Einstein that would blow your mind. Review collected by and hosted on G2.com. What do you like best about CS2? CS2 has a depth of knowledge in Marketing Operations, MarTech and understanding of process that is exceptional. There is n challenge to great for them. Their down to earth and pragmatic approach is awesome! and they work fast. we have been able to turn project around very quickly for the benefit of the whole Marketing Organization and the company revenue objectives. CS2 makes us better marketing operations people and their contribution to the success our our team is massive. Review collected by and hosted on G2.com. What do you dislike about CS2? Nothing at all. I recommend them to anyone who needs a true marketing operations partner. Locally presence in EMEA would be great as timezone can sometimes be challenging but CS2 will make it work for you. Review collected by and hosted on G2.com. Recommendations to others considering CS2: Go for it. You will not be disappointed! Review collected by and hosted on G2.com. What problems is CS2 solving and how is that benefiting you? - Built a super reporting engine using Marketo data and passing it to SFDC Einstein for visualization. - Setup a very strong Nurture Director engine to run 8 nurture concurrently based on accounts and people focus messages and needs based online behaviour and firmographics - GDPR process allowing us to be ready on day 1 - and much much more Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Shari J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shari J.") SJ Shari J. Founder and Board Member Womeninrevenue.org Small-Business (50 or fewer emp.) 3/12/2020 "Amazing marketing operations partners and beyond" 5/5 Describe the project or task CS2 helped with: I was introduced to CS2 by Jon Miller after his time working with them at Marketo. His recommendation was nothing short of a life saver. I partnered with the team as head of marketing, in 3 different B2B SaaS startups for marketing operations support, revenue operations reporting, martech implementation, and much more. They were truly an extension of my team that I couldn't have operated without. They give you direct recommendations, have years of experience and extensive knowledge that is invaluable to any team. Review collected by and hosted on G2.com. What do you like best about CS2? Charlie and Crissy not only know the technologies well but are business savvy and understand the day to day challenges of operations teams and pressures for campaign execution. They are thorough, fast, detail-oriented without a lot of extensive process hurdles I have had at other Marketing ops firms. My team was able to work 1-1 with the team executing to eliminate confusion, items lost in translation and overhead costs. Review collected by and hosted on G2.com. What do you dislike about CS2? Not a dislike, but they are a boutique firm so if you need a large number of resources they are probably less a fit. Review collected by and hosted on G2.com. What problems is CS2 solving and how is that benefiting you? Marketing operations talent that is business savvy, knows the tools and isn't already snagged, was very difficult, if not impossible to find. Through trial and error, leverage the team for as my marketing operations arm, by far produced the best results. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kyle B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle B.") KB Kyle B. Mid-Market (51-1000 emp.) 5/18/2020 "Best Addition for Any Marketing Team" 5/5 Describe the project or task CS2 helped with: CS2 has been an awesome addition to our marketing ops team. Whether it is helping with a complex system integration or just needing to bounce an idea off of them they are always there to provide a hand. They have helped us rework our lead scoring process, lead lifecycle, routing, Marketo and SFDC reporting, and so much more. Review collected by and hosted on G2.com. What do you like best about CS2? Working with CS2 is effortless. They are always so willing to help and provide recommendations on new projects that we are working on. They also work with other similar companies so it is always nice to be able to learn from what is working for other companies like us. Review collected by and hosted on G2.com. What do you dislike about CS2? There is nothing to dislike about the CS2 team! They have been an awesome partner for our team and I wish I could leverage them more. Review collected by and hosted on G2.com. Recommendations to others considering CS2: Hiring CS2 will be the best decision that you make for your company. They are so easy to work with that you will wish they could work for you full-time. Review collected by and hosted on G2.com. What problems is CS2 solving and how is that benefiting you? Most of the projects that we work on together are either Marketo or SFDC related. Some of the projects they have help us on so far include overhauling our lead lifecycle process, redoing our lead scoring program in Marketo, implementing Bizible attribution, redoing our lead routing process and implement LeanData, and building reports in SFDC to help us measure campaign performance and effectiveness. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Brian A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian A.") BA Brian A. Mid-Market (51-1000 emp.) 7/9/2020 "Reliable Marketing Ops partner" 5/5 Describe the project or task CS2 helped with: Marketing email creation, email best practices, utm parameter campaign tracking, training our employees on Marketo and all the processes CS2 helped set-up. Review collected by and hosted on G2.com. What do you like best about CS2? CS2 does high quality work, completes their projects on time, and even trains our team so we don't need CS2's services indefinitely. Other consulting firms are very reluctant to train our team to replace themselves. Review collected by and hosted on G2.com. What do you dislike about CS2? Not much. Even CS2 does not have every technical answer at their finger tips. However, even when creating an integration between a small vendor and our Marketo instance they figure out a way to get it done. Review collected by and hosted on G2.com. What problems is CS2 solving and how is that benefiting you? Email production with campaign and channel attribution Marketing campaign framework Marketo training Benefits - on time completion of projects Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Carlos Mario T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos Mario T.") CT Carlos Mario T. Director of Demand Generation Mid-Market (51-1000 emp.) 1/31/2020 "Extension or your Marketing A Team to Scale Fast" 5/5 Describe the project or task CS2 helped with: CS2 Marketing has been part of Eightfold's growth since early stages of the company, they have helped us setting up marketing programs in Marketo, defining and optimizing lead scores and lead rating models. They have supported us adopting and integrating different technologies to our tech stack. They are not just doing what I asked them to do, they are coming with suggestions and ideas of new things we could be doing to improve performance. Review collected by and hosted on G2.com. What do you like best about CS2? They are very pro-active and easy to work with. They are always available when you need them and execute fast. The results are always of good quality. Review collected by and hosted on G2.com. What do you dislike about CS2? I have nothing that I dislike. Their performance has always been good. Review collected by and hosted on G2.com. What problems is CS2 solving and how is that benefiting you? We did not have enough resources in our team to complete all the activities we needed to scale. CS2 Marketing helped us as an extension of our marketing operation team. They improved Marketo's lead flow, programs, and tracking. They also helped us with other technologies. Review collected by and hosted on G2.com. 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