--- title: CS2 Reviews meta\_title: 'CS2 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 93 reviews by the users' company size, role or industry to find out how CS2 works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 93 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Ecosystem Service Providers url: https://www.g2.com/categories/ecosystem-service-providers --- ### CS2 Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend CS2's **extensive marketing expertise** , significantly enhancing operations and fostering dynamic lead generation and lifecycle tracking. [(19 mentions)](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214304&qs=pros-and-cons#reviews) Users commend CS2 for their **expertise in marketing operations** , significantly enhancing efficiency and workflow across teams. [(14 mentions)](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214623&qs=pros-and-cons#reviews) Users commend CS2's **extensive knowledge** in marketing analytics and lead scoring, significantly enhancing operational efficiency. [(14 mentions)](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214722&qs=pros-and-cons#reviews) Users commend CS2 for their **quality work** , enhancing marketing operations through expert analytics and support. [(10 mentions)](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214555&qs=pros-and-cons#reviews) Users value CS2's **deep technical expertise** , which significantly enhances marketing operations and optimizes workflow efficiency. [(9 mentions)](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214562&qs=pros-and-cons#reviews) Users face **communication issues** with delays and inefficiencies, impacting collaboration and overall project timelines. [(2 mentions)](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214712&qs=pros-and-cons#reviews) Users experience **time zone issues** leading to slow communication and potential inaccuracies in data pipelines. [(2 mentions)](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=2230307&qs=pros-and-cons#reviews) ### Top Pros or Advantages of CS2 ##### 1. Expertise Users commend CS2's **extensive marketing expertise** , significantly enhancing operations and fostering dynamic lead generation and lifecycle tracking. [ See 19 mentions ](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214304&qs=pros-and-cons#reviews) See Related User Reviews ![Kampbell H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kampbell H.") KH Kampbell H. 5.0/5 "Transformational Marketing Operations and Automation Support" What do you like about CS2? I use CS2 for enhancing our Hubspot strategy and optimizing marketing operations. I appreciate Brian Morris from CS2, who has been consistently proact ![Susan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan P.") SP Susan P. Enterprise (\> 1000 emp.) 5.0/5 "An Extension of Our Team with Always-Reliable Support" What do you like about CS2? If you’re looking for a team that combines Marketo expertise, strong enablement, and genuine partnership, I can’t recommend CS2 highly enough. ##### 2. Experience Users commend CS2 for their **expertise in marketing operations** , significantly enhancing efficiency and workflow across teams. [ See 14 mentions ](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214623&qs=pros-and-cons#reviews) See Related User Reviews ![Kampbell H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kampbell H.") KH Kampbell H. 5.0/5 "Transformational Marketing Operations and Automation Support" What do you like about CS2? I use CS2 for enhancing our Hubspot strategy and optimizing marketing operations. I appreciate Brian Morris from CS2, who has been consistently proact ![Susan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan P.") SP Susan P. Enterprise (\> 1000 emp.) 5.0/5 "An Extension of Our Team with Always-Reliable Support" What do you like about CS2? If you’re looking for a team that combines Marketo expertise, strong enablement, and genuine partnership, I can’t recommend CS2 highly enough. ##### 3. Knowledgeable Users commend CS2's **extensive knowledge** in marketing analytics and lead scoring, significantly enhancing operational efficiency. [ See 14 mentions ](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214722&qs=pros-and-cons#reviews) See Related User Reviews ![Kampbell H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kampbell H.") KH Kampbell H. 5.0/5 "Transformational Marketing Operations and Automation Support" What do you like about CS2? I use CS2 for enhancing our Hubspot strategy and optimizing marketing operations. I appreciate Brian Morris from CS2, who has been consistently proact ![Susan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan P.") SP Susan P. Enterprise (\> 1000 emp.) 5.0/5 "An Extension of Our Team with Always-Reliable Support" What do you like about CS2? If you’re looking for a team that combines Marketo expertise, strong enablement, and genuine partnership, I can’t recommend CS2 highly enough. ##### 4. Quality Work Users commend CS2 for their **quality work** , enhancing marketing operations through expert analytics and support. [ See 10 mentions ](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214555&qs=pros-and-cons#reviews) See Related User Reviews ![Kampbell H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kampbell H.") KH Kampbell H. 5.0/5 "Transformational Marketing Operations and Automation Support" What do you like about CS2? I use CS2 for enhancing our Hubspot strategy and optimizing marketing operations. I appreciate Brian Morris from CS2, who has been consistently proact ![Ian L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ian L.") IL Ian L. 5.0/5 "Empowers Marketing Operations with Expert Integration" What do you like about CS2? I appreciate CS2's ability to enhance our marketing operations through their expertise in marketing analytics, lead scoring, and data normalization, w ##### 5. Deep Understanding Users value CS2's **deep technical expertise** , which significantly enhances marketing operations and optimizes workflow efficiency. [ See 9 mentions ](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214562&qs=pros-and-cons#reviews) See Related User Reviews ![Kampbell H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kampbell H.") KH Kampbell H. 5.0/5 "Transformational Marketing Operations and Automation Support" What do you like about CS2? I use CS2 for enhancing our Hubspot strategy and optimizing marketing operations. I appreciate Brian Morris from CS2, who has been consistently proact ![Kelson S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelson S.") KS Kelson S. 5.0/5 "Exceptional Team and Best-in-Class GTM Approach" What do you like about CS2? The team! They are incredibly friendly, knowledgable, and organized. Their approach to GTM framework is inspirational and best-in-class. ### Top Cons or Disadvantages of CS2 ##### 1. Communication Issues Users face **communication issues** with delays and inefficiencies, impacting collaboration and overall project timelines. [ See 2 mentions ](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=1214712&qs=pros-and-cons#reviews) See Related User Reviews ![Lanell W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lanell W.") LW Lanell W. Enterprise (\> 1000 emp.) 3.5/5 "Strategic partner for advancing operations" What do you dislike about CS2? data errors cause pipeline inaccuracies communication are often slow, delayed, or off timezone ![Samarth R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samarth R.") SR Samarth R. Mid-Market (51-1000 emp.) 4.5/5 "Great partners for improving your customer lifecycle journey" What do you dislike about CS2? Level setting the collaborative approach at the beginning of the implementation took some time, and engaging the folks who need to be part of the conv ##### 2. Time Zone Issues Users experience **time zone issues** leading to slow communication and potential inaccuracies in data pipelines. [ See 2 mentions ](https://www.g2.com/products/cs2-cs2/reviews?filters%5Bsentiment_snippet%5D=2230307&qs=pros-and-cons#reviews) See Related User Reviews ![Lanell W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lanell W.") LW Lanell W. Enterprise (\> 1000 emp.) 3.5/5 "Strategic partner for advancing operations" What do you dislike about CS2? data errors cause pipeline inaccuracies communication are often slow, delayed, or off timezone ![Brindusa C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brindusa C.") BC Brindusa C. Mid-Market (51-1000 emp.) 5.0/5 "A wealth of knowledge wrapped in precise execution" What do you dislike about CS2? It's been a great experience working with them. The only minor downside for us was the timezone difference, but we found a good compromise. ## Top-Rated Alternatives [ ![Winning by Design](https://images.g2crowd.com/uploads/product/hd_favicon/9c4d24801cecf574f3cb02baa9c529b2/winning-by-design.svg "Winning by Design") Winning by Design 4.8/5(765) ](https://www.g2.com/products/winning-by-design/reviews) [ ![KlientBoost](https://images.g2crowd.com/uploads/product/hd_favicon/d401505df2906f8be19479a4c9ab47c8/klientboost.svg "KlientBoost") KlientBoost 4.8/5(403) ](https://www.g2.com/products/klientboost/reviews) [ ![Salesforce Customer Success](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/salesforce-customer-success.svg "Salesforce Customer Success") Salesforce Customer Success 4.4/5(388) ](https://www.g2.com/products/salesforce-customer-success/reviews) [ View All Alternatives ](https://www.g2.com/products/cs2-cs2/competitors/alternatives) ![Simon C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simon C.") SC Simon C. Associate Director of Marketing Operations and Analytics Mid-Market (51-1000 emp.) 8/9/2024 "Brilliant MOPs Strategic Partner" 5/5 What do you like best about CS2? CS2 has a talented pool of experts in the marketing tech stack. Their wealth of knowledge in this domain makes them our trusted advisors. CS2 provides solutions to problems and also recommends opportunities for growth. Furthermore, the team provides thorough documentation for each project, which we greatly appreciate. Review collected by and hosted on G2.com. What do you dislike about CS2? Sometimes, responses may be delayed, and the overall consulting services come at a premium price. It would be great if we could contract by project. However, I completely understand that this would be a difficult model to scale from their perspective. Review collected by and hosted on G2.com. Recommendations to others considering CS2: Given their in-depth technical and business expertise in this space, you will be in good hands if you want to evaluate and improve your marketing tech stack capabilities. Review collected by and hosted on G2.com. What problems is CS2 solving and how is that benefiting you? CS2 is helping our company by implementing, optimizing, and building new capabilities in our marketing tech stack. CS2 has been like an extension of my team and helped provide solutions to our tech stack needs. These solutions are foundational to our business, as they provide more robust data and, ultimately, better actionable insights. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AJ Aaron J. Mid-Market (51-1000 emp.) 8/23/2024 "Exceptional Operations Partner" 5/5 What do you like best about CS2? They are not just a service provider but a trusted partner who understands our goals and helps us achieve them with precision and ease. Highly recommend! Review collected by and hosted on G2.com. What do you dislike about CS2? At times the project has been fast paced, but they made time for review and individual follow-up. Review collected by and hosted on G2.com. Recommendations to others considering CS2: Working with CS2 has been an absolute game-changer for our business. Their team is incredibly efficient, bringing top-tier expertise to every project. What sets them apart is their collaborative approach—they truly act as an extension of our team, making complex processes smooth and easy. From strategy to execution, CS2 has consistently delivered results beyond our expectations. Review collected by and hosted on G2.com. What problems is CS2 solving and how is that benefiting you? We faced a significant challenge in transitioning to a new MAP, with limited and transitioning staff and resources, all while completing a thorough review of our processes. CS2 guided us through this transition seamlessly, ensuring every detail was handled with precision. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Stephanie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie B.") SB Stephanie B. Marketing Operations Manager Enterprise (\> 1000 emp.) 6/13/2024 "The best Marketing Ops partners you could have" 5/5 What do you like best about CS2? They were so easy to partner with. They anticipated our needs and came up with unique solutions to our problems. Their knowledge of all the platforms that we were using were unparralled. I could always bounce a question off them when I needed a second opinion or help flushing out an idea. Review collected by and hosted on G2.com. What do you dislike about CS2? Nothing. I've worked with lots of contractors over the years, but no one has matched CS2's responsiveness and expertise. Review collected by and hosted on G2.com. What problems is CS2 solving and how is that benefiting you? I came into a company where CS2 was running the Marketing Operations department. They initially started to support the one person MOPs team, but when that person left CS2 became the Marketing Operations team. They kept the machine running and improving and when the time came for the MOPs team to be re-hired internally they were there to educate us on how the systems were configured and give us the historic context that we needed. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Caroline D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caroline D.") CD Caroline D. Senior Campaign Marketing Manager Mid-Market (51-1000 emp.) 8/16/2024 "Uplevel your MOps with a true strategic partner" 5/5 What do you like best about CS2? The people at CS2 make all the difference. Not only are they experts- they are true practitioners with deep knowledge and experience. No question or issue is too large (or too small) for them to help solve. They are always available to help fix issues or answer questions and their speed is truly impressive. Review collected by and hosted on G2.com. What do you dislike about CS2? No dislikes come to mind when working with CS2. Review collected by and hosted on G2.com. What problems is CS2 solving and how is that benefiting you? CS2 has come alongside both the sales and marketing teams to implement new projects and processes across the entire funnel. They have not only upleveled our processes but they have educated and empowered the team along the way. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Morgan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Morgan M.") MM Morgan M. Sales Development Manager Mid-Market (51-1000 emp.) 8/16/2024 "Amazing support and awesome collaboration!" 4.5/5 What do you like best about CS2? The team collaboration and support! They're always quick to respond to questions, help us with additional requests and build with us. Review collected by and hosted on G2.com. What do you dislike about CS2? At this time, no complaints. They've been a great asset to our team. Review collected by and hosted on G2.com. What problems is CS2 solving and how is that benefiting you? CS2 (specifically Brian, Matt C. and Gany) have been a tremendous help to the team on everything Sales and Marketing Ops related. We've been able to roll out new strategies and processes twice as fast with their help, be trained to become our own experts, and build out processes that will scale with us into the future. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sarah S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah S.") SS Sarah S. 4/3/2024 "Like hiring the best MOps role ever" 5/5 What do you like best about CS2? Communication is the best. We've had multiple internal stakeholders flow in and out at various stages of projects and the CS2 team is able to maintain strong comms across every team. Review collected by and hosted on G2.com. What do you dislike about CS2? Literally nothing. I've worked with mutliple agencies in the space and they've now become my forever agency \<3 Review collected by and hosted on G2.com. What problems is CS2 solving and how is that benefiting you? Our team was struggling with a Frankenstein-esqe techstack with multiple undocumented integrations, outdated processes, and problematic setups that were leading to significant workflow gaps and reporting errors. On top of this, we were making the switch from Pardot to Hubspot, a massive undertaking on it's own. The CS2 team came in as true partners with digging in to understand the background and systems, proactively surfacing areas we hadn't flagged, and putting together a project plan that kept things moving quick. We're 4 months in with them and they've been TOP NOTCH the entire time, from communication to execution to strategy. I truly feel like I have an extended marketing and revenue ops team. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JE Jennifer E. Enterprise (\> 1000 emp.) 8/12/2024 "Wonderful to work with!" 5/5 What do you like best about CS2? Xander is the best!! I look forward to all of our meetings and find them incredibly productive and helpful to our team. Review collected by and hosted on G2.com. What do you dislike about CS2? I cannot find any faults of working with CS2. Review collected by and hosted on G2.com. What problems is CS2 solving and how is that benefiting you? Team is incredibly smart, creative problem solvers, able to see through our unique complexities and offer up simple solutions. Review collected by and hosted on G2.com. Show More 8/27/2024 Validated ReviewerSource: Organic SJ Stephen J. Senior Manager Marketing Operations Mid-Market (51-1000 emp.) 6/14/2024 "Excellent extension of our team" 5/5 What do you like best about CS2? They're easy and friendly to work with. On top of that, they provide great recommendations on solutions to business problems and support the execution of that strategy. Review collected by and hosted on G2.com. What do you dislike about CS2? No issues in working with CS2 Marketing. Review collected by and hosted on G2.com. What problems is CS2 solving and how is that benefiting you? CS2 helps our team to think strategically and execute effectively to support our GTM org. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Morgan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Morgan M.") MM Morgan M. Digital Marketing Mid-Market (51-1000 emp.) 2/21/2024 "A true strategic partner!" 5/5 What do you like best about CS2? From campaign operations to strategic GTM initiatives, the CS2 team truly feels like an extension of our team. Review collected by and hosted on G2.com. What do you dislike about CS2? Nothing to note here! I love working with CS2. Review collected by and hosted on G2.com. What problems is CS2 solving and how is that benefiting you? Working with CS2 has been a game-changer for us. Their team's expertise is so vast, and they truly feel like an extension of our team. CS2 onboarded quickly, and their team comprehensively understands our business and processes. CS2's passion for marketing operations is evident. They excel at gathering feedback, developing impactful recommendations, and demonstrating the value of marketing ops within our organization. And, they are also great people who are so fun to work with! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") PI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 6/14/2024 "great team that helped build our foundation" 4.5/5 What do you like best about CS2? Very knowledgable, proactive, and responsive. Review collected by and hosted on G2.com. What do you dislike about CS2? Can't think of anything really. They were great. Only thing I may be able to think of is the process they used was new to me, but still works! Review collected by and hosted on G2.com. Recommendations to others considering CS2: They were Review collected by and hosted on G2.com. What problems is CS2 solving and how is that benefiting you? While it was a small team on our end, CS2 came in and helped support various functions and created a robust structure that in my current role I use on a daily basis. Without their work, we'd be months behind Review collected by and hosted on G2.com. 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