--- title: Crust CRM Reviews meta\_title: 'Crust CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Crust CRM works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1 scale: '5' date\_modified: '2026-07-24' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

# Crust CRM Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Crust CRM but has limited features.  
  
Are you part of the Crust CRM team? [Upgrade your plan](https://my.g2.com/crust-crm/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile!

Crust CRM is a highly flexible, scalable, and secure open source Customer Relationship Management solution, with a seamlessly integrated enterprise messaging workspace, with a powerful Identity and Access Management system. Crust CRM features: - Leads, Accounts & Contacts, Opportunities, Emails, Quotes, Products, Price books, Campaigns, Cases, Contracts, Events, Tasks and Notes - Crust Enterprise Messaging: a complete enterprise messaging workspace for teams to collaborate securely and effectively, which integrates seamlessly with the CRM. - Crust Unify: A responsive workspace which allows your business to extend and manage third party web applications from within Crust, much like one can do in Microsoft Office365 or Google G Suite. - CRM Module builder & drag-and-drop pages & dashboards builder - CRM Sales force automation / workflows - CRM Charts (with charts editor)

* * *

Seller
[Planet Crust](https://www.g2.com/sellers/planet-crust-a3daf64e-76d3-4331-8081-8d1e3d11b59a)
Discussions
[Crust CRM Community](https://www.g2.com/products/crust-crm/discuss)
Languages Supported

English

Overview by
Lenny Horstink (CMO at Crust Technology Ltd)

Show More

## Top-Rated Alternatives

[

 ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)")

Agentforce Sales (formerly Salesforce Sales Cloud)

4.4/5(25,873)

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

[

 ![Nutshell](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nutshell")

Nutshell

4.3/5(1,443)

](https://www.g2.com/products/nutshell/reviews)

[

 ![Freshsales](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshsales")

Freshsales

4.5/5(1,236)

](https://www.g2.com/products/freshsales/reviews)

[
View All Alternatives
](https://www.g2.com/products/crust-crm/competitors/alternatives)

SB

sayed b.

customer service officer

Consumer Services

Mid-Market (51-1000 emp.)

3/17/2023

"The All-in-One Solution for Customer Relationship Management"

4.5/5

What do you like best about Crust CRM?

Crust CRM is an open-source software, which means that users have access to the source code, can modify and customize it and suite of tools for customer relationship management, including sales automation, marketing automation, customer service, and project management Review collected by and hosted on G2.com.

What do you dislike about Crust CRM?

here don't appear to be any significant drawbacks or negative aspects of Crust CRM. it has a strong reputation for being customizable, user-friendly, and open-source. Review collected by and hosted on G2.com.

What problems is Crust CRM solving and how is that benefiting you?

Crust CRM provides tools for email, chat, and social media communication. Crust CRM helps businesses improve their customer relationships, increase customer satisfaction Review collected by and hosted on G2.com.

Show More

3/28/2023
Validated ReviewerSource: Organic

### There are not enough reviews of Crust CRM for G2 to provide buying insight. Below are some alternatives with more reviews:

[

1

 ![Agentforce Sales (formerly Salesforce Sales Cloud) Logo](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Agentforce Sales (formerly Salesforce Sales Cloud) Logo")

Agentforce Sales (formerly Salesforce Sales Cloud)

4.4

 (25,873) 

Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews "Agentforce Sales (formerly Salesforce Sales Cloud)")[

2

 ![Nutshell Logo](https://images.g2crowd.com/uploads/product/hd_favicon/38cd2eb3a561ea666543f91c17b2079c/nutshell.svg "Nutshell Logo")

Nutshell

4.3

 (1,443) 

Nutshell is CRM software that helps small-business sales reps win more deals.

](https://www.g2.com/products/nutshell/reviews "Nutshell")[

3

 ![Freshsales Logo](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales Logo")

Freshsales

4.5

 (1,236) 

Freshsales is a sales CRM built to help you stop juggling between multiple tools. It’s ideal for small businesses and refreshing for enterprises.

](https://www.g2.com/products/freshsales/reviews "Freshsales")[

4

 ![Zoho CRM Logo](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM Logo")

Zoho CRM

4.1

 (2,948) 

Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization.

](https://www.g2.com/products/zoho-crm/reviews "Zoho CRM")[

5

 ![HubSpot Sales Hub Logo](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub Logo")

HubSpot Sales Hub

4.4

 (13,907) 

Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity.

](https://www.g2.com/products/hubspot-sales-hub/reviews "HubSpot Sales Hub")[

6

 ![Pipedrive Logo](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive Logo")

Pipedrive

4.3

 (3,105) 

Pipedrive is a web-based sales CRM software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process so they can focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite their sales tasks in one workspace. And with AI-powered features that offer personalized tips, winning and renewing deals has never been easier.

](https://www.g2.com/products/pipedrive/reviews "Pipedrive")[

7

 ![Nimble CRM Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1487565546/nimble.svg "Nimble CRM Logo")

Nimble CRM

4.5

 (1,114) 

With Nimble's social CRM, easily manage all your contacts, communications, activities and sales in one single place.

](https://www.g2.com/products/nimble/reviews "Nimble CRM")[

8

 ![ActiveCampaign Logo](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign Logo")

ActiveCampaign

4.4

 (14,779) 

ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can create deeper automations than the competition, faster.

](https://www.g2.com/products/activecampaign/reviews "ActiveCampaign")[

9

 ![Dynamics 365 Sales Logo](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales Logo")

Dynamics 365 Sales

3.8

 (1,623) 

Microsoft Dynamics 365 Sales automates sales, customer service, and marketing. CRM enables extensive customization. Deploy online or install on premises.

](https://www.g2.com/products/dynamics-365-sales/reviews "Dynamics 365 Sales")[

10

 ![NetSuite Logo](https://images.g2crowd.com/uploads/product/hd_favicon/4b02508eaf1eed7c1c991b5f0ce3fab7/oracle-netsuite.svg "NetSuite Logo")

NetSuite

4.1

 (4,910) 

NetSuite is a cloud ERP solution, providing a suite of applications, from accounting and financial planning, to warehouse management, ecommerce, inventory management and beyond.

](https://www.g2.com/products/oracle-netsuite/reviews "NetSuite")
[Show More](#)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/crust-crm/pricing)

Crust CRM Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image")

Agentforce Sales

4.4/5(25,873)

[
Compare Now
](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-crust-crm)

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f98386fda561d359547c6581ea72a32e/nutshell.png "Product Avatar Image")

Nutshell

4.3/5(1,443)

[
Compare Now
](https://www.g2.com/compare/crust-crm-vs-nutshell)

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_813a05fd78e1f21d0a31de70aabccf5d/freshsales.png "Product Avatar Image")

Freshsales

4.5/5(1,236)

[
Compare Now
](https://www.g2.com/compare/crust-crm-vs-freshsales)

##### Categories on G2

[CRM](https://www.g2.com/categories/crm)

##### Explore More

[Top AI automation platforms for cross-department workflows](https://www.g2.com/discussions/what-are-the-top-automation-platforms-for-cross-departmental-workflows)[Which jobsite management tools are actually adopted by project managers beyond initial rollout despite steep learning curves?](https://www.g2.com/discussions/which-jobsite-management-tools-are-actually-adopted-by-project-managers-beyond-initial-rollout-despite-steep-learning-curves)[What shopping cart software is cheap but reliable and works well with WordPress and Stripe for a small store that does not want to over-engineer its stack?](https://www.g2.com/discussions/what-shopping-cart-software-is-cheap-but-reliable-and-works-well-with-wordpress-and-stripe-for-a-small-store-that-does-not-want-to-over-engineer-its-stack)

[Top tools for optimizing cloud spend](https://www.g2.com/discussions/what-are-the-top-tools-for-optimizing-cloud-spend)[Which virtual desktop infrastructure (VDI) platforms have the best user reviews for ease of adoption with non-technical teams?](https://www.g2.com/discussions/which-virtual-desktop-infrastructure-vdi-platforms-have-the-best-user-reviews-for-ease-of-adoption-with-non-technical-teams)[What are the highest rated digital mortgage closing platforms for lenders reducing closing time from signature to funding?](https://www.g2.com/discussions/what-are-the-highest-rated-digital-mortgage-closing-platforms-for-lenders-reducing-closing-time-from-signature-to-funding)

[Show MoreShow Less](javascript:void(0);)