Verified User in Restaurants
AR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"It's great!"
5/5
What do you like best about Crunchtime?

I like how everything is becoming integrated with all of our other platforms. It makes less work for our management team. It is very easy to navigate, and figure out the answers to our questions ourselves for the most part. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime?

I wish there was a chat feature. So if there is a question I need answered immediately, that I cant find under the help feature, I can ask that way instead of emailing an fbc etc. Review collected by and hosted on G2.com.

Verified User in Motion Pictures and Film
UM
Verified User in Motion Pictures and Film
Mid-Market (51-1000 emp.)
"Everything Inventory Related All In One Place"
5/5
What do you like best about Crunchtime?

Reliable and easy to use. I rarely have to reach out to their support team, but when I do, I'm always taken care of in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime?

Some reports can be a little challenging to pull. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Accessible, Decent UI"
3.5/5
What do you like best about Crunchtime?

I really enjoy the UI and the layout the new update has provided. The buttons are bigger, the quick links are tools my business uses daily and I really enjoy the tasks UI being apart of the dadhboard. I know it was jointed together previously but considering almost everything is on the dashboard is help. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime?

Though, with the layout being as it is, training people can be a bit confusing as more tools that cater to our business more are not as easy to find via the quick links provided.

I don't also find it helpful that when an accident does occur, like ordering a truck and cancelling it-- the order still goes through. I have immediately canceled an order right after submitting as well. Review collected by and hosted on G2.com.

AB
Aspen B.
Restaurant Technology Manager
Mid-Market (51-1000 emp.)
"Zenput - Crunchtime"
5/5
What do you like best about Crunchtime?

I like the accessbility best about Crunchtime, it is there for our daily documentation as far as checklist, inventory list and etc. One of our daily tools we use to be productive in the restaurant industry. Customer Service is amazing, my rep is Jessica Schwartz is the best. Intergration and Implementation helps our day to day functions. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime?

Nothing at all. great product, no complaints at all. Review collected by and hosted on G2.com.

JS
Josh S.
Facilities manager
Mid-Market (51-1000 emp.)
"It’s awesome and helps the financial growth of the company"
5/5
What do you like best about Crunchtime?

User friendly it's easy for the crew to use it Review collected by and hosted on G2.com.

What do you dislike about Crunchtime?

Nothing it works well with our stores and helps maintain food cost Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Easy user experience"
5/5
What do you like best about Crunchtime?

Crunchtime is a great tool for any business. I use it most for inventory, reviewing the difference between the actual and theoretical. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime?

Not a huge fan of the labor potion of crunchtime. Review collected by and hosted on G2.com.

AR
Alicia R.
Small-Business (50 or fewer emp.)
"Crunchtime review"
5/5
What do you like best about Crunchtime?

I like how easy it is to navigate crunchtime its super simple, easy to use. It saves me a lot of work and it is very beneficial when you are in a hurry. I like the main page how it shows all the numbers in the first page. Saves you time when your not constantly looking for the info that you need. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime?

I have nothing bad to say about crunchtime. Review collected by and hosted on G2.com.

Response from Thao Littler of Crunchtime

Hi Alicia - We're thrilled to hear that you find Crunchtime easy to navigate and helps your team control your labor costs! We appreciate your support and are committed to keep improving our platform to meet your teams' needs.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"New to Crunchtime"
4/5
What do you like best about Crunchtime?

I like the visibility we have across locations. I love the dashboard, it is user friendly!

Great customer service! Review collected by and hosted on G2.com.

What do you dislike about Crunchtime?

I don't like that you can't organize the order guide without using templates and there is no place to add a par amount. Also, when using a tablet to order we can't use a template. Review collected by and hosted on G2.com.

PP
Paula P.
Mid-Market (51-1000 emp.)
"Keeps my work organized"
5/5
What do you like best about Crunchtime?

I love Crunchtime due to the fact that you have all of your information in 1 place. With being a university, we have several programs that we work with. At least with CT, it's all there in one place. It makes what I do easier to organize. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime?

Really my only complaint about Crunchtime is Biz IQ. It is not a friendly program and it is not easy to use. Review collected by and hosted on G2.com.

Response from Thao Littler of Crunchtime

Hi Paula! Thank you for your feedback. It's great to hear that using Crunchtime simplifies your university processes across 52 (wow!) locations. I appreciate what you have to say about BizIQ. I can't give too much away at the moment, but the team is working on making some major improvements to it, and we can expect those updates to go live very soon. In the meantime, please don't hesitate to reach out to our support team or your CSM for any help and support. Thanks again!

JS
Jessica S.
Mid-Market (51-1000 emp.)
"Always so helpful when I have questions and constantly looking for ways to improve"
5/5
What do you like best about Crunchtime?

One of my companies core values is 1% better. We constantly look to improve and Crunchtime is the same way Review collected by and hosted on G2.com.

What do you dislike about Crunchtime?

Certain limitations to some of the reports. There's a fantastic daily breakdown in NetChef on the dashboard, but its only accessible for the current day. I would love if this report could be accessed for past dates Review collected by and hosted on G2.com.

Response from Thao Littler of Crunchtime

Hi there, Jessica! It's great to hear that Crunchtime is helping you with labor focus and inventory variance analysis. We're always striving to enhance our platform, and I'm glad that this value aligns with your company's core values, too! Thank you for your feedback about some of the report limitations you're facing—I'll take that to the team, but I'd also like to invite you to submit your idea to the Ideas Portal!