I like how everything is becoming integrated with all of our other platforms. It makes less work for our management team. It is very easy to navigate, and figure out the answers to our questions ourselves for the most part. Review collected by and hosted on G2.com.
I wish there was a chat feature. So if there is a question I need answered immediately, that I cant find under the help feature, I can ask that way instead of emailing an fbc etc. Review collected by and hosted on G2.com.