--- title: Crunchtime Reviews meta\_title: 'Crunchtime Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 52 reviews by the users' company size, role or industry to find out how Crunchtime works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 52 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- ### Crunchtime Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Crunchtime, appreciating its accessibility and reliable customer support for daily operations. [(9 mentions)](https://www.g2.com/products/crunchtime/reviews?filters%5Bsentiment_snippet%5D=1400010&qs=pros-and-cons#reviews) Users value the **wide-ranging functionalities** of Crunchtime, enhancing inventory management and interdepartmental collaboration. [(4 mentions)](https://www.g2.com/products/crunchtime/reviews?filters%5Bsentiment_snippet%5D=1399715&qs=pros-and-cons#reviews) Users praise the **responsive and reliable customer support** of Crunchtime, ensuring quick solutions for urgent matters. [(3 mentions)](https://www.g2.com/products/crunchtime/reviews?filters%5Bsentiment_snippet%5D=1399995&qs=pros-and-cons#reviews) Users value the **effective data management** of Crunchtime, facilitating easier organization and insightful reporting across multiple stores. [(3 mentions)](https://www.g2.com/products/crunchtime/reviews?filters%5Bsentiment_snippet%5D=1399608&qs=pros-and-cons#reviews) Users value the **flexible integrations** of Crunchtime, enhancing organization and productivity across various stores and systems. [(3 mentions)](https://www.g2.com/products/crunchtime/reviews?filters%5Bsentiment_snippet%5D=1400341&qs=pros-and-cons#reviews) Users find **inadequate reporting** in Crunchtime tedious and challenging, hindering efficient data management across stores. [(3 mentions)](https://www.g2.com/products/crunchtime/reviews?filters%5Bsentiment_snippet%5D=1400237&qs=pros-and-cons#reviews) Users find **poor reporting** in Crunchtime cumbersome, with complex data access and challenges in generating accurate reports. [(3 mentions)](https://www.g2.com/products/crunchtime/reviews?filters%5Bsentiment_snippet%5D=1399330&qs=pros-and-cons#reviews) Users struggle with **poor usability** due to inconsistent layouts and issues with dashboard navigation and error handling. [(3 mentions)](https://www.g2.com/products/crunchtime/reviews?filters%5Bsentiment_snippet%5D=1399563&qs=pros-and-cons#reviews) Users face **export issues** with Crunchtime, finding it cumbersome to access data and experiencing ghost wages errors. [(2 mentions)](https://www.g2.com/products/crunchtime/reviews?filters%5Bsentiment_snippet%5D=2480616&qs=pros-and-cons#reviews) Users face **import issues** with Crunchtime, struggling with individual store access and ghost wage discrepancies. [(2 mentions)](https://www.g2.com/products/crunchtime/reviews?filters%5Bsentiment_snippet%5D=2480611&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Crunchtime ##### 1. Ease of Use Users value the **ease of use** of Crunchtime, appreciating its accessibility and reliable customer support for daily operations. [ See 9 mentions ](https://www.g2.com/products/crunchtime/reviews?filters%5Bsentiment_snippet%5D=1400010&qs=pros-and-cons#reviews) See Related User Reviews IA Ignacio A. Mid-Market (51-1000 emp.) 5.0/5 "It remains a great tool." What do you like about Crunchtime? I use it to keep the information from several stores organized, and Crunchtime makes the whole process so much easier, from entering data to viewing r ![Stephanie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie H.") SH Stephanie H. Enterprise (\> 1000 emp.) 2.5/5 "Not a Fan of Crunch Time" What do you like about Crunchtime? The dashboard is clear cut and easy to read ##### 2. Features Users value the **wide-ranging functionalities** of Crunchtime, enhancing inventory management and interdepartmental collaboration. [ See 4 mentions ](https://www.g2.com/products/crunchtime/reviews?filters%5Bsentiment_snippet%5D=1399715&qs=pros-and-cons#reviews) See Related User Reviews DA Dorothy A. Mid-Market (51-1000 emp.) 3.5/5 "Powerful for Purchasing & Inventory, but Needs Better Column Sizing and Navigation" What do you like about Crunchtime? The ability to do so many things within their system. We are currently using it for recipe management, purchasing and inventorywhich requires so many ![Jennifer B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer B.") JB Jennifer B. Small-Business (50 or fewer emp.) 5.0/5 "Well presented in a timely manor." What do you like about Crunchtime? Phone app and its continuous upgrades especially the sales tracking. ##### 3. Customer Support Users praise the **responsive and reliable customer support** of Crunchtime, ensuring quick solutions for urgent matters. [ See 3 mentions ](https://www.g2.com/products/crunchtime/reviews?filters%5Bsentiment_snippet%5D=1399995&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Crunchtime is a solid BOH software option." What do you like about Crunchtime? We appreciate the customer support response time and that we feel like when something is urgent or important to us, customer support reacts in the sam ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Everything Inventory Related All In One Place" What do you like about Crunchtime? Reliable and easy to use. I rarely have to reach out to their support team, but when I do, I'm always taken care of in a timely manner. ##### 4. Data Management Users value the **effective data management** of Crunchtime, facilitating easier organization and insightful reporting across multiple stores. [ See 3 mentions ](https://www.g2.com/products/crunchtime/reviews?filters%5Bsentiment_snippet%5D=1399608&qs=pros-and-cons#reviews) See Related User Reviews IA Ignacio A. Mid-Market (51-1000 emp.) 5.0/5 "It remains a great tool." What do you like about Crunchtime? I use it to keep the information from several stores organized, and Crunchtime makes the whole process so much easier, from entering data to viewing r DA Dorothy A. Mid-Market (51-1000 emp.) 3.5/5 "Powerful for Purchasing & Inventory, but Needs Better Column Sizing and Navigation" What do you like about Crunchtime? The ability to do so many things within their system. We are currently using it for recipe management, purchasing and inventorywhich requires so many ##### 5. Integrations Users value the **flexible integrations** of Crunchtime, enhancing organization and productivity across various stores and systems. [ See 3 mentions ](https://www.g2.com/products/crunchtime/reviews?filters%5Bsentiment_snippet%5D=1400341&qs=pros-and-cons#reviews) See Related User Reviews IA Ignacio A. Mid-Market (51-1000 emp.) 5.0/5 "It remains a great tool." What do you like about Crunchtime? I use it to keep the information from several stores organized, and Crunchtime makes the whole process so much easier, from entering data to viewing r SN Steve N. Enterprise (\> 1000 emp.) 5.0/5 "Crunchtime and its products has simplified operations!" What do you like about Crunchtime? I appreciate the integrations, real time reporting, and easy to use mobile apps. I also feel they are a great partner with our brand and listen to our ### 5 Cons or Disadvantages of Crunchtime ##### 1. Inadequate Reporting Users find **inadequate reporting** in Crunchtime tedious and challenging, hindering efficient data management across stores. [ See 3 mentions ](https://www.g2.com/products/crunchtime/reviews?filters%5Bsentiment_snippet%5D=1400237&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Crunchtime is a solid BOH software option." What do you dislike about Crunchtime? It continues to be cumbersome to access each store individually and not be able to run reporting or export data globally for all stores. We have also ![Stephanie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie H.") SH Stephanie H. Enterprise (\> 1000 emp.) 2.5/5 "Not a Fan of Crunch Time" What do you dislike about Crunchtime? I think there’s too many steps and it’s tedious did you simple actions. The reporting has way too many categories could just be simplified. ##### 2. Poor Reporting Users find **poor reporting** in Crunchtime cumbersome, with complex data access and challenges in generating accurate reports. [ See 3 mentions ](https://www.g2.com/products/crunchtime/reviews?filters%5Bsentiment_snippet%5D=1399330&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Crunchtime is a solid BOH software option." What do you dislike about Crunchtime? It continues to be cumbersome to access each store individually and not be able to run reporting or export data globally for all stores. We have also ![Stephanie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie H.") SH Stephanie H. Enterprise (\> 1000 emp.) 2.5/5 "Not a Fan of Crunch Time" What do you dislike about Crunchtime? I think there’s too many steps and it’s tedious did you simple actions. The reporting has way too many categories could just be simplified. ##### 3. Poor Usability Users struggle with **poor usability** due to inconsistent layouts and issues with dashboard navigation and error handling. [ See 3 mentions ](https://www.g2.com/products/crunchtime/reviews?filters%5Bsentiment_snippet%5D=1399563&qs=pros-and-cons#reviews) See Related User Reviews DA Dorothy A. Mid-Market (51-1000 emp.) 3.5/5 "Powerful for Purchasing & Inventory, but Needs Better Column Sizing and Navigation" What do you dislike about Crunchtime? Minor things like how the columns do not auto adjust sizing, unable to export all pages of errors in inbound integrations, how you have to always star ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Implementation and Day to Day Functionality" What do you dislike about Crunchtime? The lack of consistency from Menu Screen to Menu Screen. Important to remember the high turnover rate in this industry, the more consistent the scree ##### 4. Export Issues Users face **export issues** with Crunchtime, finding it cumbersome to access data and experiencing ghost wages errors. [ See 2 mentions ](https://www.g2.com/products/crunchtime/reviews?filters%5Bsentiment_snippet%5D=2480616&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Crunchtime is a solid BOH software option." What do you dislike about Crunchtime? It continues to be cumbersome to access each store individually and not be able to run reporting or export data globally for all stores. We have also DA Dorothy A. Mid-Market (51-1000 emp.) 3.5/5 "Powerful for Purchasing & Inventory, but Needs Better Column Sizing and Navigation" What do you dislike about Crunchtime? Minor things like how the columns do not auto adjust sizing, unable to export all pages of errors in inbound integrations, how you have to always star ##### 5. Import Issues Users face **import issues** with Crunchtime, struggling with individual store access and ghost wage discrepancies. [ See 2 mentions ](https://www.g2.com/products/crunchtime/reviews?filters%5Bsentiment_snippet%5D=2480611&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Crunchtime is a solid BOH software option." What do you dislike about Crunchtime? It continues to be cumbersome to access each store individually and not be able to run reporting or export data globally for all stores. We have also DA Dorothy A. Mid-Market (51-1000 emp.) 3.5/5 "Powerful for Purchasing & Inventory, but Needs Better Column Sizing and Navigation" What do you dislike about Crunchtime? Minor things like how the columns do not auto adjust sizing, unable to export all pages of errors in inbound integrations, how you have to always star ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") AR Verified User in Restaurants Mid-Market (51-1000 emp.) 6/11/2025 "It's great!" 5/5 What do you like best about Crunchtime? I like how everything is becoming integrated with all of our other platforms. It makes less work for our management team. It is very easy to navigate, and figure out the answers to our questions ourselves for the most part. Review collected by and hosted on G2.com. What do you dislike about Crunchtime? I wish there was a chat feature. So if there is a question I need answered immediately, that I cant find under the help feature, I can ask that way instead of emailing an fbc etc. Review collected by and hosted on G2.com. What problems is Crunchtime solving and how is that benefiting you? Food, paper, and labor costs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Motion Pictures and Film](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Motion Pictures and Film") UM Verified User in Motion Pictures and Film Mid-Market (51-1000 emp.) 8/15/2025 "Everything Inventory Related All In One Place" 5/5 What do you like best about Crunchtime? Reliable and easy to use. I rarely have to reach out to their support team, but when I do, I'm always taken care of in a timely manner. Review collected by and hosted on G2.com. What do you dislike about Crunchtime? Some reports can be a little challenging to pull. Review collected by and hosted on G2.com. What problems is Crunchtime solving and how is that benefiting you? Accurate inventory counts. Recipe management. Order guide management. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") AR Verified User in Restaurants Mid-Market (51-1000 emp.) 1/7/2025 "Accessible, Decent UI" 3.5/5 What do you like best about Crunchtime? I really enjoy the UI and the layout the new update has provided. The buttons are bigger, the quick links are tools my business uses daily and I really enjoy the tasks UI being apart of the dadhboard. I know it was jointed together previously but considering almost everything is on the dashboard is help. Review collected by and hosted on G2.com. What do you dislike about Crunchtime? Though, with the layout being as it is, training people can be a bit confusing as more tools that cater to our business more are not as easy to find via the quick links provided. I don't also find it helpful that when an accident does occur, like ordering a truck and cancelling it-- the order still goes through. I have immediately canceled an order right after submitting as well. Review collected by and hosted on G2.com. What problems is Crunchtime solving and how is that benefiting you? Inventory is a breeze when it comes down to end of month. The numbers of %'s of theoretical vs actual helps bring a better visual for our managers and how they can eliminate waste. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AB Aspen B. Restaurant Technology Manager Mid-Market (51-1000 emp.) 1/7/2025 "Zenput - Crunchtime" 5/5 What do you like best about Crunchtime? I like the accessbility best about Crunchtime, it is there for our daily documentation as far as checklist, inventory list and etc. One of our daily tools we use to be productive in the restaurant industry. Customer Service is amazing, my rep is Jessica Schwartz is the best. Intergration and Implementation helps our day to day functions. Review collected by and hosted on G2.com. What do you dislike about Crunchtime? Nothing at all. great product, no complaints at all. Review collected by and hosted on G2.com. What problems is Crunchtime solving and how is that benefiting you? Crunchtime is used for all of our safety and daily checklist from food safety temp checks to compliance audits which keeps our business honest and accurate. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite JS Josh S. Facilities manager Mid-Market (51-1000 emp.) 1/14/2025 "It’s awesome and helps the financial growth of the company" 5/5 What do you like best about Crunchtime? User friendly it's easy for the crew to use it Review collected by and hosted on G2.com. What do you dislike about Crunchtime? Nothing it works well with our stores and helps maintain food cost Review collected by and hosted on G2.com. What problems is Crunchtime solving and how is that benefiting you? It helps us track food cost and labor Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") UR Verified User in Restaurants Small-Business (50 or fewer emp.) 1/12/2025 "Easy user experience" 5/5 What do you like best about Crunchtime? Crunchtime is a great tool for any business. I use it most for inventory, reviewing the difference between the actual and theoretical. Review collected by and hosted on G2.com. What do you dislike about Crunchtime? Not a huge fan of the labor potion of crunchtime. Review collected by and hosted on G2.com. What problems is Crunchtime solving and how is that benefiting you? Variance between the actual COGS and theoretical. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AR Alicia R. Small-Business (50 or fewer emp.) 2/10/2024 "Crunchtime review" 5/5 What do you like best about Crunchtime? I like how easy it is to navigate crunchtime its super simple, easy to use. It saves me a lot of work and it is very beneficial when you are in a hurry. I like the main page how it shows all the numbers in the first page. Saves you time when your not constantly looking for the info that you need. Review collected by and hosted on G2.com. What do you dislike about Crunchtime? I have nothing bad to say about crunchtime. Review collected by and hosted on G2.com. What problems is Crunchtime solving and how is that benefiting you? Crunchtime makes it super simple to create a schedule for my business. It helps control the amount of money we spend on labor and helps me see what we are spending on labor and helps so I dont spend too much. Review collected by and hosted on G2.com. Show More Response from Thao Littler of Crunchtime [Editedit](https://www.g2.com/survey_responses/crunchtime-review-9220243/official_response/edit) Hi Alicia - We're thrilled to hear that you find Crunchtime easy to navigate and helps your team control your labor costs! We appreciate your support and are committed to keep improving our platform to meet your teams' needs. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Mid-Market (51-1000 emp.) 6/13/2024 "New to Crunchtime" 4/5 What do you like best about Crunchtime? I like the visibility we have across locations. I love the dashboard, it is user friendly! Great customer service! Review collected by and hosted on G2.com. What do you dislike about Crunchtime? I don't like that you can't organize the order guide without using templates and there is no place to add a par amount. Also, when using a tablet to order we can't use a template. Review collected by and hosted on G2.com. What problems is Crunchtime solving and how is that benefiting you? More visibility for users and ability to do more functions at the restaurant level. For example complete our own product transfers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller PP Paula P. Mid-Market (51-1000 emp.) 1/11/2024 "Keeps my work organized" 5/5 What do you like best about Crunchtime? I love Crunchtime due to the fact that you have all of your information in 1 place. With being a university, we have several programs that we work with. At least with CT, it's all there in one place. It makes what I do easier to organize. Review collected by and hosted on G2.com. What do you dislike about Crunchtime? Really my only complaint about Crunchtime is Biz IQ. It is not a friendly program and it is not easy to use. Review collected by and hosted on G2.com. What problems is Crunchtime solving and how is that benefiting you? Being able to post multiple locations from one spot is genius. Again, in the university setting, we have 52 locations that we manage and currently I have to manage them by location. Our locations do not always do what we ask them to do. Review collected by and hosted on G2.com. Show More Response from Thao Littler of Crunchtime [Editedit](https://www.g2.com/survey_responses/crunchtime-review-9104162/official_response/edit) Hi Paula! Thank you for your feedback. It's great to hear that using Crunchtime simplifies your university processes across 52 (wow!) locations. I appreciate what you have to say about BizIQ. I can't give too much away at the moment, but the team is working on making some major improvements to it, and we can expect those updates to go live very soon. In the meantime, please don't hesitate to reach out to our support team or your CSM for any help and support. Thanks again! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JS Jessica S. Mid-Market (51-1000 emp.) 3/13/2024 "Always so helpful when I have questions and constantly looking for ways to improve" 5/5 What do you like best about Crunchtime? One of my companies core values is 1% better. We constantly look to improve and Crunchtime is the same way Review collected by and hosted on G2.com. What do you dislike about Crunchtime? Certain limitations to some of the reports. There's a fantastic daily breakdown in NetChef on the dashboard, but its only accessible for the current day. I would love if this report could be accessed for past dates Review collected by and hosted on G2.com. What problems is Crunchtime solving and how is that benefiting you? Labor focus and drilling down inventory variances Review collected by and hosted on G2.com. Show More Response from Thao Littler of Crunchtime [Editedit](https://www.g2.com/survey_responses/crunchtime-review-9420140/official_response/edit) Hi there, Jessica! It's great to hear that Crunchtime is helping you with labor focus and inventory variance analysis. We're always striving to enhance our platform, and I'm glad that this value aligns with your company's core values, too! Thank you for your feedback about some of the report limitations you're facing—I'll take that to the team, but I'd also like to invite you to submit your idea to the Ideas Portal! 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