---
title: Crunchtime Ops Execution Reviews
meta_title: 'Crunchtime Ops Execution Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter 144 reviews by the users' company size, role or industry
  to find out how Crunchtime Ops Execution works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 144
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Retail
  url: https://www.g2.com/categories/retail
---


# Crunchtime Ops Execution Reviews
**Vendor:** Crunchtime  
**Category:** [Retail Task Management Software](https://www.g2.com/categories/retail-task-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 144
## About Crunchtime Ops Execution
Ops Execution is how top restaurant and convenience store operators ensure work gets done correctly, not just marked completed. This AI-powered operations execution solution gives operators and above-store leaders the ability to build and maintain execution integrity across key areas, like brand standards, task management and audits, food safety, corrective actions, and more.



## Crunchtime Ops Execution Pros & Cons
**What users like:**

- Users find Crunchtime Ops Execution **extremely user-friendly** , enhancing task completion speed and improving overall restaurant operations. (4 reviews)
- Users find Zenput invaluable for **efficient data management** , enhancing operational efficiency across multiple departments in their restaurants. (3 reviews)
- Users benefit from the **efficient task execution** of Crunchtime Ops Execution, making operations smoother and faster. (3 reviews)
- Users find Crunchtime Ops Execution enhances **efficiency improvement** , allowing quicker task completion and better operational management. (3 reviews)
- Users value the **exceptional customer satisfaction** with Zenput, appreciating its ease of use and responsive support team. (2 reviews)
- Customer Support (2 reviews)
- Helpful (2 reviews)
- Inventory Management (2 reviews)
- Users praise how Zenput ensures **smoother operations** , enhancing food safety and efficiency across multiple restaurant locations. (2 reviews)
- Workflow Management (2 reviews)

**What users dislike:**

- Users report **long delays** in updates and support, impacting the overall functionality and experience with Crunchtime Ops Execution. (2 reviews)
- Users face **poor support access** with Crunchtime Ops Execution, leading to frustrating communication and unresolved issues. (2 reviews)
- Users report **poor support service** from Crunchtime Ops Execution, leading to unresolved issues and frustrating communication delays. (2 reviews)
- Users report occasional **software bugs** that can disrupt functionality, with some issues remaining unresolved post-fix. (2 reviews)
- Users face **configuration challenges** with Crunchtime Ops Execution, experiencing unexpected changes that disrupt functionality without prior notice. (1 reviews)
- Users face **connectivity issues** with Zenput, leading to disruptions during critical operations and user frustration. (1 reviews)
- Users find the **cost per user high** , prompting them to rely on shared accounts for locations. (1 reviews)
- Poor Customer Support (1 reviews)
- System Errors (1 reviews)
- Update Issues (1 reviews)

## Crunchtime Ops Execution Reviews
  ### 1. Lots of things we can't do but we're very nice about it

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.)

**Reviewed Date:** July 25, 2023

**What do you like best about Crunchtime Ops Execution?**

ease of use and app for the end user making forms easy to complete on the go

**What do you dislike about Crunchtime Ops Execution?**

Lack of options and tries soo hard to be user friendly that it is actually countintuitive and not user friendly. For instance there are different interfaces for app and website that cannot be configured and you can only do some things from one but not do certain things from one or the other for no apparent reason.

**What problems is Crunchtime Ops Execution solving and how is that benefiting you?**

completion of regular forms for HR and billing. We were using for daily checklists but there are tons of probelms with updating those and then continuing ot use them.

**Official Response from Thao Littler:**

> Hi Matt,
We appreciate the time you took to share both your positive and negative feedback about Zenput. Input from our customers is critical to how we continually improve our platform and we want to make sure that your frustrations are heard and acknowledged.

Firstly, we're happy to hear that your employees can easily complete their daily forms using our mobile app! We pride ourselves on enabling teams like yours to get real-time visibility into task completion and to prevent issues from slipping through the cracks.

Second, we apologize for the limitations that you're encountering with Zenput on the management side. We understand the significance of being able to easily customize your checklists and having enough options and configurations to efficiently run your restaurants.
We’d love to chat with you to better understand the issues you're experiencing and address them comprehensively. I'm happy to schedule a call for us and your CSM to discuss ways we can improve and optimize your experience with Zenput - I will reach out to you directly.

Thank you for helping us identify areas for improvement and for your patience at this time. We're looking forward to working with you to make Zenput the ideal solution for your daily checklists and operations execution.

  ### 2. I love zenput

**Rating:** 3.0/5.0 stars

**Reviewed by:** Lena D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Crunchtime Ops Execution?**

Keep track of daily tasks, is user friendly.

**What do you dislike about Crunchtime Ops Execution?**

Redundancy, wish it would compile more data into central location.

**What problems is Crunchtime Ops Execution solving and how is that benefiting you?**

Digitizing paper checklists

  ### 3. Not Intuitive

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Crunchtime Ops Execution?**

Ability to create tasks for a large group

**What do you dislike about Crunchtime Ops Execution?**

Task creation is clunky and not intuitive.  Doesn't do everything we need.

**What problems is Crunchtime Ops Execution solving and how is that benefiting you?**

Allow us to develop surverys, schedule tasks with feedback

  ### 4. Gift Card Interest

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.)

**Reviewed Date:** April 20, 2021

**What do you like best about Crunchtime Ops Execution?**

Consistency of reports and ease of uploading pictures.

**What do you dislike about Crunchtime Ops Execution?**

Mobile app is diffenrent than desktop. prefer the desktop.

**What problems is Crunchtime Ops Execution solving and how is that benefiting you?**

Have not had any.

**Official Response from Pete Schott:**

> Hi there, thanks so much for taking the time to review Zenput. It sounds like you've had a positive experience overall using the platform and haven't had any issues which is great. Can we ask what would help Zenput deserve a 5-star rating from you instead of the 3-star rating that you left? Thanks again.

  ### 5. Great survey tool with one big struggle

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.)

**Reviewed Date:** October 26, 2020

**What do you like best about Crunchtime Ops Execution?**

Simple to build surveys and get them out, as well as run reports on the answers!

**What do you dislike about Crunchtime Ops Execution?**

The hierarchy for the system is very difficult to manage and leaves a lot to be desired.  We also can't create groups for when we send out the same forms over and over.

**Recommendations to others considering Crunchtime Ops Execution:**

If your hierarchy is confusing at all, it can be cumbersome.

**What problems is Crunchtime Ops Execution solving and how is that benefiting you?**

We are able to track employee engagement with the system and that is a lifesaver!  We also use the system to track operational needs , training needs, and facility needs.

  ### 6. Zenput

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** October 26, 2020

**What do you like best about Crunchtime Ops Execution?**

The tacking and reporting is very useful

**What do you dislike about Crunchtime Ops Execution?**

The difference between navigating the mobile and browser application

**Recommendations to others considering Crunchtime Ops Execution:**

I do not have any recommendations

**What problems is Crunchtime Ops Execution solving and how is that benefiting you?**

Being able to capture multiple locations answers through surveys

**Official Response from Pete Schott:**

> Hi, thanks so much for taking the time to review us. It sounds like Zenput has been quite valuable to you despite the low rating, we would love to hear more feedback from you to help improve your experience, you're welcome to connect with us at support@zenput.com anytime. Cheers!

  ### 7. Seeing improved visibility into store compliance 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** June 16, 2019

**What do you like best about Crunchtime Ops Execution?**

Improved visibility, overall it is user friendly and provided better customer experience

**What do you dislike about Crunchtime Ops Execution?**

Costs would certainly be a factor in consideration since it has been bumped back to back in last six months 

**What problems is Crunchtime Ops Execution solving and how is that benefiting you?**

more effective audits, employee productivity increased


## Crunchtime Ops Execution Discussions
  - [What is Zenput used for?](https://www.g2.com/discussions/what-is-zenput-used-for)

- [View Crunchtime Ops Execution pricing details and edition comparison](https://www.g2.com/products/crunchtime-ops-execution/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-12+16%3A20%3A54+-0500&secure%5Bsession_id%5D=c26f634f-e65f-4371-a4e5-f779a5748ff5&secure%5Btoken%5D=f0c177d1a6600e9589ca1213dcc772895fc011b926a4cc011eca8b454e032e37&format=llm_user)

## Crunchtime Ops Execution Features
**Administration**
- Employee Management

**Platform Basics**
- Reporting
- Interoperability
- Real-Time Reporting
- Labor Cost Reporting

**In-store tasks - Retail Task Management Software**
- Store audit and compliance

**Analytics**
- Reports & Analytics

**Back Office**
- Order Management
- Reporting/Analytics

**Task management - Retail Task Management Software**
- Task tracking
- Task planning and execution
- Task allocation

**Front of Office**
- Purchase Order Management
- Gift Card Management
- Promotions Management
- Discount Management
- Wait List Management
- Reservations Management
- Kitchen/Menu Management

**Analytics and reporting - Retail Task Management Software**
- Task reporting

**Platform Data**
- Dashboard
- Activity Dashboard

**Agentic AI - Restaurant Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Accounting Integration
- Third-Party Integrations

**Generative AI**
- Generative AI

**Additional Functionality**
- Inventory Tracking
- Time Clock
- Order Entry
- Credit Card Processing
- Performance Metrics
- Mobile Access
- Multi-Location
- Real-Time Data
- Customizable Branding
- Sales Reports
- Social Promotion
- Real-Time Notifications
- Loyalty Program
- Access Controls/Permissions
- Billing & Invoicing
- API
- Order Tracking
- Reporting & Statistics
- Sales Trend Analysis
- Real-Time Updates
- Online Ordering
- Customizable Reports
- Barcode/Ticket Scanning
- Delivery Tracking
- Customer History
- Forecasting
- Customer Database
- AI Copilot
- Alerts/Notifications
- Electronic Payments

## Top Crunchtime Ops Execution Alternatives
  - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,308 reviews)
  - [Jolt](https://www.g2.com/products/jolt/reviews) - 4.4/5.0 (113 reviews)
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