--- title: Crunchtime Host Reviews meta_title: 'Crunchtime Host Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Crunchtime Host works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 2 scale: '5' date_modified: '2026-06-05' parent_category: name: Reservation url: https://www.g2.com/categories/reservation --- # Crunchtime Host Reviews **Vendor:** Crunchtime **Category:** [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations) **Average Rating:** 5.0/5.0 **Total Reviews:** 2 ## About Crunchtime Host ConnectSmart Host is an all-in-one management solution for the front of house. Our software allows restaurants to manage online and in-store reservations, waitlists, and tables. ConnectSmart Host also provides access to useful performance metrics and integrates with more than 70+ point of sale providers. Customers range from single-unit operators to national chains. Based on the scale of an operation, we offer both a cloud plan as well as a server version. ConnectSmart Host helps restaurants efficiently seat more than 2 million guests each day. See what we can do for you! ## Crunchtime Host Reviews ### 1. Dine time is a great restaurant coordinating program. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2019 **What do you like best about Crunchtime Host?** I have never used another restaurant software so I dont have anything to compare but I use Dine Time at my current job as a host and it is great, can not think of any problems. **What do you dislike about Crunchtime Host?** The only thing I would really prefer is if the system would be able to give a wait-time estimate quickly for each party so the host doesnt always have to calculate by looking at how long the tables have been there. Would make it more simple. **What problems is Crunchtime Host solving and how is that benefiting you?** Solving the problem of (busy) restaurant coordination. I work at a BJs and we get pretty busy regularly. Dine Time keeps up with our speed and is reliable. ### 2. Great For Restaurants **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2018 **What do you like best about Crunchtime Host?** Very efficient in telling when a bill has been paid. Will switch automatically and let you know when tables are cleared. **What do you dislike about Crunchtime Host?** Sometimes it can freeze. This may be due to internet connect and not the product itself but it can be quite frustrating. **What problems is Crunchtime Host solving and how is that benefiting you?** Seating guests and using a reservation/waiting list ## Crunchtime Host Discussions - [What is ConnectSmart Host used for?](https://www.g2.com/discussions/what-is-connectsmart-host-used-for) - [View Crunchtime Host pricing details and edition comparison](https://www.g2.com/products/crunchtime-host/reviews?open_modal_url=%2Fproducts%2Fcrunchtime-host%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fcrunchtime-host%252Freviews%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+09%3A34%3A33+-0500&secure%5Bsession_id%5D=c08240b5-b110-4378-b25a-9dc44cabbcaa&secure%5Btoken%5D=b74cb2d1ab0a691bc77f4097feea68d51a2aed24261cc040a3e7c828cf56675f&format=llm_user) ## Crunchtime Host Features **Platform Basics** - Reporting - Interoperability - Real-Time Reporting - Labor Cost Reporting **Agentic AI - Restaurant Reservations** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Third-Party Integration **Additional Functionality** - Registration Management - AI Copilot - Calendar Management - Public Waitlist - Multi-Location - Data Import/Export - Reservations Management - Customizable Reports - Real-Time Reporting - Reporting & Statistics - SMS Messaging - Alerts/Notifications - Email Reminders - Email Alerts - Credit Card Processing - Queue Management - Self Check-In/Check-Out - For Salons and Spas - Customer Experience Management - Communication Management - Real-Time Notifications - Customer Accounts - Appointment Management - Prioritization - Mobile Alerts - Customer Activity Tracking - Customer History - Real-Time Data - Waitlist Status Tracking - Customer Database - Point of Sale (POS) - Online Booking - Waiting Time Tracking - Electronic Payments - Reminders - Generative AI - For Restaurants - API **Back Office** - Built-in Accounting - Employee Management - Real-Time Analytics - Stock Management - Reporting/Analytics **Front of Office** - Point of Sale (POS) - Table Management - Kitchen Ticketing - Reservations - Purchase Order Management - Gift Card Management - Promotions Management - Discount Management - Wait List Management - Reservations Management - Kitchen/Menu Management **Platform Data** - Dashboard - Activity Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Accounting Integration - Third-Party Integrations **Generative AI** - AI Text Summarization - AI Text-to-Speech - Generative AI **Additional Functionality** - Inventory Tracking - Time Clock - Order Entry - Credit Card Processing - Performance Metrics - Mobile Access - Multi-Location - Real-Time Data - Customizable Branding - Sales Reports - Social Promotion - Real-Time Notifications - Loyalty Program - Access Controls/Permissions - Billing & Invoicing - API - Order Tracking - Reporting & Statistics - Sales Trend Analysis - Real-Time Updates - Online Ordering - Customizable Reports - Barcode/Ticket Scanning - Delivery Tracking - Customer History - Forecasting - Customer Database - AI Copilot - Alerts/Notifications - Electronic Payments ## Top Crunchtime Host Alternatives - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - 4.4/5.0 (281 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,307 reviews)