--- title: CRUMP CRM Reviews meta_title: 'CRUMP CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how CRUMP CRM works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 2 scale: '5' date_modified: '2025-10-31' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # CRUMP CRM Reviews **Vendor:** Crump Tech **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.3/5.0 **Total Reviews:** 2 ## About CRUMP CRM Crump Tech’s CRM platform has all the tools and integrations you need for marketing, sales, content management, and customer service. Each module in the platform is powerful alone, but the real magic happens when you use them together to build a personal relationship with each customer. ## CRUMP CRM Reviews ### 1. Empowering Customer Relationships To The Next Level **Rating:** 5.0/5.0 stars **Reviewed by:** Salwa S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about CRUMP CRM?** its seamless integration of tools and modules designed to enhance every facet of customer relationship management. From marketing and sales to content management and customer service, CRUMP CRM brings all the essential functionalities together in one platform. This integration doesn't just save time but also enables us to build personalized relationships with our customers, fostering a deeper connection and understanding of their needs. **What do you dislike about CRUMP CRM?** Even with its exceptional features, CRUMP CRM could benefit from additional customization options. While the platform offers a comprehensive set of tools, having a bit more flexibility to tailor certain aspects to our unique business processes would be a welcomed addition. Nevertheless, the app's user-friendly interface and robust capabilities make this a minor consideration. **What problems is CRUMP CRM solving and how is that benefiting you?** CRUMP CRM has revolutionized the way we manage our business relationships. Its intuitive Intake Wizard significantly reduces the time spent on manual data entry and organization across various tools. This efficiency boost allows us to focus more on selling and building connections with clients, resulting in accelerated growth and increased sales. Additionally, the Opportunity Management system helps us identify and nurture potential opportunities, leading to better relationship creation and, ultimately, improved business success. In short, CRUMP CRM has elevated our workflow, optimizing every step of customer interaction for the better. ### 2. CRM Platform That Makes Customer Service Easy **Rating:** 3.5/5.0 stars **Reviewed by:** Emma W. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2023 **What do you like best about CRUMP CRM?** Crump CRM simplifies customer management by tracking interactions and relationships. It aids in sales pipeline management, lead tracking, and improved customer service. **What do you dislike about CRUMP CRM?** Limited customization with CRUMP CRM compared to some other alternatives. **What problems is CRUMP CRM solving and how is that benefiting you?** Results in increased sales, improved customer service, cost savings, and heightened productivity for effective customer management and growth. - [View CRUMP CRM pricing details and edition comparison](https://www.g2.com/products/crump-crm/reviews?open_modal_url=%2Fproducts%2Fcrump-crm%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fcrump-crm%252Freviews%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+15%3A50%3A30+-0500&secure%5Bsession_id%5D=54d88732-05f2-4a92-b6e0-ded0dd184497&secure%5Btoken%5D=fd71511270694f6f6b394733a3348b76c40cf70aa4851298ca5779512a1768ef&format=llm_user) ## CRUMP CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top CRUMP CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,688 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,301 reviews)