DQM support is very good. Easy to use and reporting sytem specially very good. Each and every issue clearly highlight in dashboard. Easy to run. User friendly. Review collected by and hosted on G2.com.

There is no option to exclude if any thing we want. Here no option to user to rerun report from dashboard. Every time user need to logged ticket for rerun. Once dahboard setup, user should have option to rerun dashbaord after fix issue. Review collected by and hosted on G2.com.

I've only been in my role using Crownpeak 2.5 months and I have found it pretty easy to pick up I am already giving training demos to content specialists and managers on how to get the best out of the tool.

I think what I like best is the good visibility of errors when trying to show others where their content and pages are failing Review collected by and hosted on G2.com.

Sometimes it is difficult to understand how to fix certain errors on our platform as we are not DXM integrated I have used W3.org for more info, or email the help desk on your side.. Review collected by and hosted on G2.com.

Easy summary pages and report downloads to share with colleagues and push into other dashboards.

Covers a number of CXX requirements the company are striving towards.

Deep dive into the specific issues help us to not replicate issues going forward on other sites. Helps to identify the content changes that our required. Educates marketeers and agencies on the issues that usually crop up on site and how we can fix these. For example, headings and how we can improve these to improve our search SEO score.

Works well for websites across category and internationally. We have a lot of sites using and onboarded onto the tool so it has a wide scope across our company. Review collected by and hosted on G2.com.

Could have more training tools available, quick hints and tips. Better view of what is coming next.

Explanation of why the results change so frequently on site without many CMS / hard code changes occuring. A view of the issues that have come up.

Better view of how sites are categorised. Could have a view of issues across sites that come up frequently to see whether a build agency are responsible cross site for the same issue e.g. no alt tags. Review collected by and hosted on G2.com.

Tool analyzes whole page properly and provide all the defects in a consolidated manner. This tool helped us to improve our efficiency. We are able to deliver request in a shortest possible time which keeps customer happy. Review collected by and hosted on G2.com.

sometime additional errors are thrown which should are not a part of build. Review collected by and hosted on G2.com.

Crownpeak gives you a detailed, daily report, on how your sites are performing and if there are issues. It's very helpful to directly find issues and solve them! Review collected by and hosted on G2.com.

Sometimes it's a bit tricky to get rid of the issues about broken images Review collected by and hosted on G2.com.

Helps us identify issues and improve checkpoints that we didn't even know were website best practice . Review collected by and hosted on G2.com.

The website dashboard and leaderboard numbers don't sync properly. Waiting a week for the scan and having to email to push it through is also not efficient. Review collected by and hosted on G2.com.

The amount of customization and level of detail on reports. I've used quite a lot of custom checkpoints for our needs Review collected by and hosted on G2.com.

Some inconsistency on results and the way some information is cached, which then doesn't reflect updates on sitemaps straight away which leads to some confusion. Review collected by and hosted on G2.com.

The simple way I can focus on priority faults within the specific areas of our website that I'm responsible for. Review collected by and hosted on G2.com.

There aren't many, but it would be nice if more options were configurable without having to contact Crownpeak to get them to set up new checkpoints. Review collected by and hosted on G2.com.

The DQM tool has made it a lot simpler to highlight and demonstrate WCAG issues on our pages. When providing instructions to our content teams or agencies, screenshots showing the highlighted issues allows for targeted fixes. Review collected by and hosted on G2.com.

Some checkpoints don't allow user to review the source code, which can make it trickier to track the specific problem. The automated review of spelling can highlight spelling errors which aren't actually incorrect, but may be due to how the bot interprets special characters, such as the dreaded apostrophe. Review collected by and hosted on G2.com.

The easy overview of issues and also the ease with which I can see change changes in number and type of issues week by week Review collected by and hosted on G2.com.

I do not really see any downsides, if picking on something it would be that scanning sites weekly does not really give a true picture. We end up in discussions like, "there is an issue here" , "but I fixed it yesterday" Review collected by and hosted on G2.com.