---
title: CrowdTwist Reviews
meta_title: 'CrowdTwist Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how CrowdTwist works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 2
  scale: '5'
date_modified: '2026-05-24'
parent_category:
  name: Demand Generation
  url: https://www.g2.com/categories/demand-generation
---


# CrowdTwist Reviews
**Vendor:** Oracle  
**Category:** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 2
## About CrowdTwist
CrowdTwist's customer loyalty platform enables brands to unlock unique insights and incremental value through omnichannel engagement. Our flexible SaaS solution leverages AI technology and predictive analytics to deepen brand-customer relationships and build emotional bonds. Forrester recognized CrowdTwist as a Leader in “The Forrester Wave™: Loyalty Technology Platforms, Q2 2019.” For more information, visit www.crowdtwist.com, email contactus@crowdtwist.com, or call 646.845.0646.




## CrowdTwist Reviews
  ### 1. Loyalty function

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mallayasamy K. | support engg, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2021

**What do you like best about CrowdTwist?**

CrowdTwist - it is integrated to all pages like plp,pdp,cart,checkout(Like Earn & Save more points messages displays).

**What do you dislike about CrowdTwist?**

Am not facing any kind of issues in the crowd twist

**What problems is CrowdTwist solving and how is that benefiting you?**

Able to collect more points in the ecom website

  ### 2. Great partner, excellent platform, worth consideration for your loyalty needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark F. | President E-Commerce, Enterprise (> 1000 emp.)

**Reviewed Date:** January 28, 2018

**What do you like best about CrowdTwist?**

Great partners, strategic, know the loyalty space and are always willing to make roadmap changes on their product.

**What do you dislike about CrowdTwist?**

Not much to dislike...  they could use a significant upgrade in their analytics tools but i believe they are working on that.

**What problems is CrowdTwist solving and how is that benefiting you?**

Created a loyalty program for us—too early in the life of the program to establish results.


## CrowdTwist Discussions
  - [What is CrowdTwist used for?](https://www.g2.com/discussions/what-is-crowdtwist-used-for)

- [View CrowdTwist pricing details and edition comparison](https://www.g2.com/products/crowdtwist/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-09+17%3A03%3A27+-0500&secure%5Bsession_id%5D=a12f455c-6528-445f-bf45-12fd605606b1&secure%5Btoken%5D=307d14af26742f4ed00722a5daaa8a6f12f72cedd0444a93eef83990cd9d6ac7&format=llm_user)

## CrowdTwist Features
**Loyalty Experience**
- Loyalty Engine
- Rewards
- Membership
- Personalization
- Gamification
- Loyalty Cards

**Loyalty Platform**
- Communication Tools
- Customer Relationship Management (CRM)
- Loyalty Analytics
- Localization
- Integrations
- Gift Card Management
- Membership Management
- Discount Management
- Survey/Poll Management
- Rewards Management
- Promotions Management
- eCommerce Management
- Campaign Management
- Communication Management

**Agentic AI - Loyalty Management**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Additional Functionality**
- Customizable Templates
- AI Copilot
- Transaction History
- SMS Marketing
- Referral Tracking
- Customizable Branding
- Customer Surveys
- Member Portal
- Campaign Planning
- Client Portal
- Loyalty Program
- Email Marketing
- Customer History
- Activity Dashboard
- Performance Metrics
- Multi-Campaign
- Engagement Tracking
- Customer Profiles
- Social Promotion
- Customer Segmentation
- Customer Database
- API
- Point of Sale (POS)
- Generative AI
- Multi-Channel Marketing
- Customer Activity Tracking

## Top CrowdTwist Alternatives
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