Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Reliable Cloud-Based Endpoint Protection with Real-Time Detection"
4/5
What do you like best about CrowdStrike Falcon Endpoint Protection Platform?

I find CrowdStrike Falcon Endpoint Protection Platform to be one of the most dependable endpoint protection platforms we've ever used. The cloud-based technology is great because it ensures nothing hampers the performance of our endpoint devices. I appreciated the smooth installation process, which went off without any hitches. The real-time detection feature is excellent, as it detects threats instantly before they cause any damage. I also like the well-structured dashboard, which makes it easy to view the state of security of each endpoint. Another highlight is the threat intelligence provided by its artificial intelligence capabilities, which can spot new patterns of suspicious activity pointing to zero-day attacks. Review collected by and hosted on G2.com.

What do you dislike about CrowdStrike Falcon Endpoint Protection Platform?

If we need to pick a shortcoming, then it would be the price. For small businesses, this cost may be significant, but considering how good it performs, the costs are justified. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Real-Time Threat Protection with Lightweight, Cloud-Native Performance"
4.5/5
What do you like best about CrowdStrike Falcon Endpoint Protection Platform?

What I like most about Crowdstrike Falcon is its ability to detect and stop threats in real time without slowing down endpoints. Its cloud-native architecture means there’s no heavy agent to manage. The visibility it provides across the entire environment also makes investigations faster and much more accurate. Review collected by and hosted on G2.com.

What do you dislike about CrowdStrike Falcon Endpoint Protection Platform?

One thing I dislike is that the interface can feel overwhelming at first. There’s a lot of depth, but it takes time to learn where everything is and how it’s organized. Some advanced features also require additional modules, which can make the overall cost add up quickly. Review collected by and hosted on G2.com.

AA
Adnan A.
Enterprise (> 1000 emp.)
"Simple, reliable, and easy-to use system for daily workforce management"
4.5/5
What do you like best about CrowdStrike Falcon Endpoint Protection Platform?

What I like most is how quickly it detects threats and gives clear visibility into what’s happening across endpoints. It’s lightweight, runs smoothly without slowing systems down, and the dashboard makes it easy to understand security events in real time. Review collected by and hosted on G2.com.

What do you dislike about CrowdStrike Falcon Endpoint Protection Platform?

The platform is powerful, but it can take some time to get comfortable with all the advanced features. At first, the interface and query options may feel a bit complex, and tuning alerts sometimes requires extra effort to reduce noise. Review collected by and hosted on G2.com.

Afzal M.
AM
Afzal M.
Operations Manager Crypto
Financial Services
Mid-Market (51-1000 emp.)
"Lightweight enterprise security that doesn't bottleneck developer workflows"
4/5
What do you like best about CrowdStrike Falcon Endpoint Protection Platform?

As an engineer, the best thing about CrowdStrike Falcon is how incredibly lightweight the single agent is. Unlike traditional antivirus software that hogs CPU resources during system scans, Falcon runs silently in the background. It doesn't interfere with my heavy workloads, local development environments, or Docker containers, yet it still provides top-tier, real-time behavioral threat detection Review collected by and hosted on G2.com.

What do you dislike about CrowdStrike Falcon Endpoint Protection Platform?

Out of the box, the platform can generate a lot of noise. If your security team doesn't tune the policies correctly, developers can experience alert fatigue or false positives—especially when we are compiling new binaries or running custom scripts. Additionally, maintaining compatibility with cutting-edge Linux kernels can sometimes be a bit of a headache during updates Review collected by and hosted on G2.com.

PW
Patrick W.
"An superb EDR product providing comprehensive protection to cyber security threats"
4.5/5
What do you like best about CrowdStrike Falcon Endpoint Protection Platform?

The platform doesn't just look for known bad files; it looks for user / system behavioural patterns. It can stop 'fileless' attacks and zero-day threats by identifying malicious intent (Indicators of Attack) in real-time using its own AI knowledge Review collected by and hosted on G2.com.

What do you dislike about CrowdStrike Falcon Endpoint Protection Platform?

We have some challenges on deploying Falcon sensor (agents) to our Azure Virtual Desktops. Besides, Falcons sensor on mobile devices has more rooms of improvement. Its vulnerability management functions also got a lot of room for improvement. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
"Enterprise-grade protection with low noise and outstanding support"
5/5
What do you like best about CrowdStrike Falcon Endpoint Protection Platform?

There are two major areas where CrowdStrike shines: technical execution and vendor relationship.

- Low Overhead & High Signal: The agent is incredibly lightweight on our workstations and very easy to install and maintain. More importantly, it doesn’t suffer from "look-at-me" syndrome. I don’t get bombarded with useless alerts just to prove the software is working: this completely eliminates alert fatigue.

- The Anti-Aggressive Vendor Experience: Unlike other major security vendors, there is zero annoying upselling or intrusive advertising inside the platform. The sales and account teams are refreshing to work with. They check in exactly once a year to gather feedback and see if our needs have changed, suggesting new plans only if we ask and it genuinely makes sense for us.

- Top-Tier Support: I've had a couple of instances when I've reached out to technical support: very good experience on that front, too. They actually listened, taking my issue seriously, and proceeded to solving it (in one instance) or pointing me to the relevant documentation (the other). I haven't had to jump hoops bakc and forth through pre-baked responses or endless requests for further details. Review collected by and hosted on G2.com.

What do you dislike about CrowdStrike Falcon Endpoint Protection Platform?

This might not be an issue for everyone but the web interface user experience is not my piece of cake. The interface is clean and easy to use, to the point that it's too clean, effectively hiding background complexity but also its potential. Several times I found I out later that I had at my disposal features/capabilities/advanced settings that were not prominent in the UI. Review collected by and hosted on G2.com.

D H S.
DS
D H S.
Head of Enterprise Network Security Solutions
Mid-Market (51-1000 emp.)
"Effortless Security with Real-Time Protection and Clear Insights"
4.5/5
What do you like best about CrowdStrike Falcon Endpoint Protection Platform?

I like how CrowdStrike Falcon is easy to use and works in the background without slowing down the system. It provides real-time protection against various types of cyber threats, and the cloud-based setup makes it simple to manage. The platform also gives clear reports and insights, helping to quickly spot and fix security issues. Review collected by and hosted on G2.com.

What do you dislike about CrowdStrike Falcon Endpoint Protection Platform?

While CrowdStrike Falcon is effective, it can sometimes generate false positives, which may require extra time to review and resolve. Additionally, the pricing can be on the higher side, especially for smaller businesses or those with many endpoints. Review collected by and hosted on G2.com.

Response from Emily Crouch of CrowdStrike Falcon Endpoint...

Thank you for sharing your positive experience with CrowdStrike Falcon Endpoint Protection Platform! We're thrilled to hear that you find it easy to use, with real-time protection and clear insights.

We understand your concerns about false positives and pricing. Our team is continuously working to improve the accuracy of our threat detection to minimize false alarms. Regarding pricing, we offer various options tailored to different business sizes and needs. We'd be happy to discuss these further with you.

We appreciate your feedback and are glad to hear how Falcon is benefiting you by providing effortless security. If you have any specific issues or would like further assistance, please don't hesitate to reach out. Thank you for choosing CrowdStrike Falcon to protect your systems!

Verified User in Manufacturing
AM
Verified User in Manufacturing
"Fast to implement at scale | Rapid response for all Critical Detections"
5/5
What do you like best about CrowdStrike Falcon Endpoint Protection Platform?

In the Endpoint Protection Platform space, the CrowdStrike Falcon sensor—together with the Falcon Complete service—feels unrivaled. Having a team of experts always available to help resolve detections in an environment of our scale means we can stay focused on critical business issues instead of constantly triaging alerts and detections. Review collected by and hosted on G2.com.

What do you dislike about CrowdStrike Falcon Endpoint Protection Platform?

The main problems we face are with some of the supporting modules that are offered, such as data consistency issues in Exposure Management. Also, the lack of feature parity between Linux, MacOS, and Windows means we have to implement different policies and features across the different OS types. We haven’t faced any problems with the core product itself. Review collected by and hosted on G2.com.

RM
Rutuja M.
Helpdesk Executive
Mid-Market (51-1000 emp.)
"Real-Time AI Threat Detection with Clear Security Visibility"
5/5
What do you like best about CrowdStrike Falcon Endpoint Protection Platform?

It protects systems in real time and quickly detects threats using AI. It's works in the background without slowing down the system and gives clear visibility into security issues, making it easy to investigate and respond to attacks. Review collected by and hosted on G2.com.

What do you dislike about CrowdStrike Falcon Endpoint Protection Platform?

It can be difficult to use for new users because of it's complex interface. Some features required advances knowledge to configure properly, and alert tuning can take time. Review collected by and hosted on G2.com.

keerthana K.
KK
keerthana K.
Team Lead - Technology Servcies
Small-Business (50 or fewer emp.)
"Seamless, Cloud-Native Security with Effortless Deployment"
5/5
What do you like best about CrowdStrike Falcon Endpoint Protection Platform?

CrowdStrike Falcon distinguishes itself by integrating next-generation antivirus (NGAV), endpoint detection and response (EDR), and managed threat hunting within a single, lightweight, cloud-native agent. Thanks to this architecture, there is no need for on-premises infrastructure, which allows for quick and seamless deployment across Windows, Linux, and macOS.

CrowdStrike Falcon offers exceptional service and ease of use:

Outstanding SLA and customer support: Reliable and responsive assistance ensures smooth operations.

Effortless deployment for IT administrators: The cloud-native architecture makes setup quick and simple.

No impact on user productivity: Lightweight agent runs silently without slowing down devices.

Robust security for endpoints: Advanced threat detection and prevention safeguard against modern attacks.

Seamless API integrations: Built-in connectors for SIEM and other tools enable streamlined workflows.

In short, Falcon combines simplicity, performance, and enterprise-grade protection with strong integration capabilities. Review collected by and hosted on G2.com.

What do you dislike about CrowdStrike Falcon Endpoint Protection Platform?

I don't have any specific points of dislike about CrowdStrike. Review collected by and hosted on G2.com.

Response from Emily Crouch of CrowdStrike Falcon Endpoint...

Thank you for sharing your detailed feedback on CrowdStrike Falcon Endpoint Protection Platform. We are thrilled to hear that you appreciate the seamless deployment, outstanding customer support, and robust security features that Falcon offers. It's great to know that the platform is effectively addressing your endpoint security challenges and providing you with benefits such as advanced threat protection, simplified deployment, and improved operational efficiency.

We are glad to hear that you don't have any specific dislikes about CrowdStrike Falcon. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We are here to support you every step of the way. Thank you for choosing CrowdStrike Falcon for your security needs!