Lieven L.
LL
Lieven L.
IT Security Engineer
Enterprise (> 1000 emp.)
"Deep Endpoint Visibility, Powerful CQL, and Exceptional CrowdStrike Support"
5/5
What do you like best about CrowdStrike Falcon Endpoint Protection Platform?

One of the standout features of CrowdStrike Falcon is its versatility as a data source, providing deep visibility into endpoint activity and threat telemetry. The platform’s CrowdStrike Query Language (CQL) is intuitive yet powerful, enabling security teams to perform complex queries without requiring extensive training. This makes investigations and threat hunting highly efficient.

Additionally, the ability to create dashboards quickly and customize them to specific operational needs is a major advantage for monitoring and reporting. The integration with CrowdStrike’s Next-Gen SIEM capabilities further enhances the platform’s value by centralizing and correlating data across multiple sources, improving detection and response times.

Another aspect I truly appreciate is that the CrowdStrike team is constantly improving the platform and actively listens to customer feedback. They are highly engaged and will not hesitate to address issues or implement enhancements—especially when you meet them at Fal.Con, where collaboration and innovation are clearly prioritized.

Finally, CrowdStrike’s support team is exceptional—fast, knowledgeable, and proactive in resolving issues, which significantly reduces downtime and ensures smooth operations. Review collected by and hosted on G2.com.

What do you dislike about CrowdStrike Falcon Endpoint Protection Platform?

Limited dashboard sharing options – Currently, dashboards cannot be shared outside of the CrowdStrike environment, which makes collaboration with external stakeholders or reporting to non-platform users more challenging.

Lack of built-in conditional access features – The platform does not provide native functionality for location-based access control or alerting. This would be a valuable addition for organizations looking to enforce granular security policies based on geolocation.

User interface complexity – Although feature-rich, the interface can sometimes feel cluttered and unintuitive, especially for new users. Streamlining navigation and improving UI consistency would enhance the overall user experience. Review collected by and hosted on G2.com.

Junel C.
JC
Junel C.
Desktop Support Analyst
Mid-Market (51-1000 emp.)
"Strong Endpoint Protection with Easy-to-Use Management Console"
4/5
What do you like best about CrowdStrike Falcon Endpoint Protection Platform?

Overall, my experience with CrowdStrike has been very positive. The platform delivers strong endpoint protection, real-time threat detection, and a management console that’s easy to use and navigate. Review collected by and hosted on G2.com.

What do you dislike about CrowdStrike Falcon Endpoint Protection Platform?

One drawback of CrowdStrike is that it can be complex to manage and troubleshoot, especially for administrators who aren’t already familiar with endpoint security platforms. Review collected by and hosted on G2.com.

Matthew M.
MM
Matthew M.
Director of Technology
Mid-Market (51-1000 emp.)
"Well-Organized EDR Portal with Easy Navigation and Detailed Detections"
3.5/5
What do you like best about CrowdStrike Falcon Endpoint Protection Platform?

My favorite part of the EDR platform is the platform itself. The portal is very well organized. The navigation of the dashboard is easy to follow to locate the components you are actually looking for. I also like the detection page because of the great breakdown of detailed information it provides in one window. Review collected by and hosted on G2.com.

What do you dislike about CrowdStrike Falcon Endpoint Protection Platform?

It's a bit of a double-edged sword. I like the dashboard layout and the separation of each function, but there can be information overload sometimes. The portal itself is well organized, the data being presented can be overwhelming and hard to follow though. For this reason, the home page of the dashboard can be so valuable as you can see the most significant information cleanly instead of in the mix with so much other information. This could be more of the result of me not personally being as versed in cyber-security. Review collected by and hosted on G2.com.

SD
sunil D.
Server Admin
Enterprise (> 1000 emp.)
"Simple, Powerful, Hassle-Free Endpoint Protection with CrowdStrike Falcon"
5/5
What do you like best about CrowdStrike Falcon Endpoint Protection Platform?

CrowdStrike Falcon is a simple yet powerful, cloud-based cybersecurity solution that protects computers and devices without slowing them down. It uses smart AI and behavior tracking to stop hackers and malware in real time. It also brings together next-generation antivirus, endpoint detection and response (EDR), and threat hunting in one easy-to-use platform. Deployment is quick, with no on-site servers needed, and it provides excellent protection and visibility—making it one of the most effective and hassle-free security tools available today. Review collected by and hosted on G2.com.

What do you dislike about CrowdStrike Falcon Endpoint Protection Platform?

The least helpful aspects of CrowdStrike Falcon are its high cost, which can be difficult for smaller businesses, and its complex licensing, since advanced features often require additional add-ons. Because it’s cloud-based, it may not work as well without a reliable internet connection, and some companies can struggle to integrate it with older systems. There’s also a learning curve to fully use all of its features, and depending on the cloud can raise data compliance concerns for organizations in regulated industries. Review collected by and hosted on G2.com.

AB
Ashwin B.
Executive - Operations
Mid-Market (51-1000 emp.)
"Powerful Cloud-Based Endpoint Security with AI-Driven Threat Detection"
5/5
What do you like best about CrowdStrike Falcon Endpoint Protection Platform?

This platform delivers strong endpoint security through a cloud-based architecture that helps minimize the impact on system performance. It leverages advanced methods such as behavioral analysis, artificial intelligence, and real-time threat intelligence to detect and stop attacks, including zero-day threats and fileless malware. The centralized management console offers clear visibility into endpoint activity, which makes day-to-day monitoring and incident investigation more efficient. With its scalability and quick deployment, it’s a good fit for organizations supporting a large or distributed workforce. Review collected by and hosted on G2.com.

What do you dislike about CrowdStrike Falcon Endpoint Protection Platform?

Although this tool has many advantages, it isn’t positioned as a comprehensive website or content-filtering solution, since its web-blocking features mainly target malicious or explicitly defined domains. It’s also an expensive platform, especially for smaller organizations or for teams that need capabilities available only in higher-tier licenses. In addition, getting full value from the depth of alerts and investigation data depends heavily on experienced security personnel. Finally, because it relies on cloud connectivity, it can be less effective in environments with unstable internet access. Review collected by and hosted on G2.com.

MP
Maha Prathyumnan P.
Endpoint Engineer
Small-Business (50 or fewer emp.)
"Excellent Cloud-Native Threat Detection with a User-Friendly, Lightweight Falcon Agent"
5/5
What do you like best about CrowdStrike Falcon Endpoint Protection Platform?

The features that i like about Falcon CrowdStrike are:

1. Advanced Threat Detection and Prevention.

2. USB Device control.

3. Cloud-Native Architecture.

4. Lightweight agent which doesn't impact user device performance.

5. Crowdstrike Falcon is easy to implement in the environment and has a user-friendly dashboard interface. Review collected by and hosted on G2.com.

What do you dislike about CrowdStrike Falcon Endpoint Protection Platform?

The dislikes are:

1. Complex Integrations for Non-CrowdStrike Products.

2.Learning curve for new users.

3. Customer support is taking a little bit delay. Review collected by and hosted on G2.com.

HC
Hiren c.
SOC Analyst
Enterprise (> 1000 emp.)
"Effortless Deployment and Powerful Real-Time Protection"
5/5
What do you like best about CrowdStrike Falcon Endpoint Protection Platform?

What I like best about CrowdStrike Falcon is its lightweight agent and cloud-native architecture, which makes deployment and management extremely easy without impacting system performance. The real-time threat detection powered by AI and behavioral analytics is impressive, as it helps identify and stop advanced attacks proactively. I also appreciate the centralized dashboard and visibility across endpoints, which simplifies incident response and reduces investigation time significantly. Review collected by and hosted on G2.com.

What do you dislike about CrowdStrike Falcon Endpoint Protection Platform?

While CrowdStrike Falcon is a powerful solution, one area that could be improved is its cost structure—it can be expensive for smaller organizations. Additionally, some advanced features require separate licensing, which adds complexity. The initial learning curve for navigating all the modules can also be a bit steep for new users. Review collected by and hosted on G2.com.

Response from Emily Crouch of CrowdStrike Falcon Endpoint...

Thank you for sharing your detailed feedback on CrowdStrike Falcon Endpoint Protection Platform! We're thrilled to hear that you appreciate the lightweight agent, cloud-native architecture, and real-time threat detection capabilities. Your insights on the cost structure and learning curve are valuable, and we're continuously working to enhance user experience and accessibility.

If you have any further suggestions or need assistance, please feel free to reach out. We're here to support you every step of the way!

Jay B.
JB
Jay B.
Manager, Information Security
Enterprise (> 1000 emp.)
"Trusted Industry Leader with Always Up-to-Date Detections"
5/5
What do you like best about CrowdStrike Falcon Endpoint Protection Platform?

Crowdstrike is a trusted industry leader. Always up-to-date with current vulnerabilities and detections. Review collected by and hosted on G2.com.

What do you dislike about CrowdStrike Falcon Endpoint Protection Platform?

Costs are higher than what many would like. Lots of functionality with not much insight unless you take training courses. But you don't know what you don't know. Review collected by and hosted on G2.com.

Chinthaka J.
CJ
Chinthaka J.
Information Technology Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Effortless Protection with User-Friendly Interface"
4/5
What do you like best about CrowdStrike Falcon Endpoint Protection Platform?

Crowdstrike falcon is a multi feature edr platform that replaces traditional antivirus platforms using a single light weight agent. Its menu navigation is very user friendly and clear. The agent in a single file installation and implementation which can be performed within 30 minutes or less. The EDR module protects the workstations within the end users day to day functions and can be further used freqently for scanning stand alone devices such usb drives, pen drives, etc. Review collected by and hosted on G2.com.

What do you dislike about CrowdStrike Falcon Endpoint Protection Platform?

The cost is towards the high end even for corporates compaied to most top tier edr products and the behavioral AI tends to cause false positives at times Review collected by and hosted on G2.com.

Gaurav B.
GB
Gaurav B.
Sr. SAP Excutive
Information Technology and Services
Mid-Market (51-1000 emp.)
"Strong Security, Efficient Threat Detection"
4.5/5
What do you like best about CrowdStrike Falcon Endpoint Protection Platform?

I like that CrowdStrike Falcon Endpoint Protection Platform offers strong protection against advanced cyber threats without affecting system performance. I find the lightweight agent very beneficial, along with the real-time threat detection that helps us maintain strong security with minimal system impact and faster threat detection. The initial setup was smooth and straightforward, and the cloud-based console made deployment quick and easy across multiple systems. I also appreciate the easy centralized management. Review collected by and hosted on G2.com.

What do you dislike about CrowdStrike Falcon Endpoint Protection Platform?

The pricing can be high for smaller organizations, and some advanced features require additional configuration and training. Review collected by and hosted on G2.com.