JG

Jeremy G.

Company Owner

Online Media

Small-Business (50 or fewer emp.)

10/30/2018

"Social media content creation made easy!"

4/5

What do you like best about Crowdfire?

Love the compilation of news articles as suggested content sharing based on topic and niche. Very useful! Review collected by and hosted on G2.com.

What do you dislike about Crowdfire?

Sometimes the sources used for article feeds malfunction and do not render content correctly. Specifically in regard to the image component of the post. Review collected by and hosted on G2.com.

AT

Abhay t.

Business Development Executive

Computer Software

Small-Business (50 or fewer emp.)

1/11/2018

"Growtch hacking tool for your social media marketing success"

4.5/5

What do you like best about Crowdfire?

It is best for managing your Twitter account for the "vanity" metric of your follow/follower ratio. Crowdfire allows me to pay closer attention to my social media channels. The basic version of the product allows you automate DMs, copy followers, see who your "fans" are, see everyone you're following that's not following you back, and see all of your inactive followers. Review collected by and hosted on G2.com.

What do you dislike about Crowdfire?

I don’t like how it says via @crowdfire at the end of the comments. Previously, you were able to follow up to 25 people and unfollow 100. Now that has been changed so you can only follow 10 and unfollow 10 each day. Review collected by and hosted on G2.com.

Recommendations to others considering Crowdfire:

Crowdfire is a nicely designed, effective social media marketing software . You will love being able to schedule lots of posts weeks in advance. Review collected by and hosted on G2.com.

What problems is Crowdfire solving and how is that benefiting you?

I am saving a lot of time when trying to grow follower bases for my clients. . Social Media Marketing! Allowing a business owner to spend a few days on content then forget about it for a whole season. Review collected by and hosted on G2.com.

UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

12/14/2018

"Lost all it's features and doesn't give refunds"

0/5

What do you like best about Crowdfire?

I used to like the app features before their update Review collected by and hosted on G2.com.

What do you dislike about Crowdfire?

They charged me for the 2nd year. Rarely used it the first year. Now they won't give me a refund on the 2nd year. I've been trying to contact support for a month. TERRIBLE Review collected by and hosted on G2.com.

JD

João d.

Art Director

Mid-Market (51-1000 emp.)

2/25/2018

"Scam company, they don't reply my emails requesting a refund."

0/5

What do you like best about Crowdfire?

Nothing. I've paid one year plan believing that would be possible to schedule the instagram posts and have them automatically posted. I've scheduled more than 90 posts and after contacting the support asking why the posts are not been posted, to my surprise I got a reply saying that

"Instagram's API has some restrictions, one of which is that it doesn't allow third-party apps to post on a user's behalf. So when you schedule a post, Crowdfire reminds you of it, opens the Instagram app and copies your caption to the clipboard. All you have to do is paste the caption and post!"

This is so ridiculous, first because they offer a tool to SCHEDULE a post, you can pick a date and time and they even have a button saying POST NOW, which doesn't do anything. Second if scheduling posts on Crowdfire works just as a reminder, I can use something else for free to do that.

So I replied back requesting the refund, as they don't offer the tools I need and didn't get any reply since. I've sent another request and still no replies. Review collected by and hosted on G2.com.

What do you dislike about Crowdfire?

They sell something that they can't delivery. I have to basically do everything manually, so why do I need Crowdfire for? Even the hashtag and character limits the support mentioned that Instagram has, they don't have a limit or warning when you are crating a post on their platform. They have a tool for instagram that doesn't follow the Instagram rules. Review collected by and hosted on G2.com.

AT

Anders T.

Rédacteur, correcteur, bloggeur et gestionnaire de médias sociaux pigiste

Information Technology and Services

Small-Business (50 or fewer emp.)

10/8/2018

"À fois tool for sharing and discover content"

4/5

What do you like best about Crowdfire?

The diversity of the content and the number of allowed social media platforms. Review collected by and hosted on G2.com.

What do you dislike about Crowdfire?

The lack of content for more specific subjects. Review collected by and hosted on G2.com.

RC

Rob C.

Digital Marketing Specialist

Marketing and Advertising

Small-Business (50 or fewer emp.)

10/26/2017

"Great way to build an audience for your social media"

5/5

What do you like best about Crowdfire?

Crowdfire is particularly useful if you're starting out a new social media account and you'd like to build your audience quickly. The tool is quite effective especially for Twitter although you can also use it to varying degrees for Pinterest, Facebook, LinkedIn, Instagram and to some extent, Shopify, Youtube, Wordpress and Etsy. Review collected by and hosted on G2.com.

What do you dislike about Crowdfire?

It's less effective in building an audience for Facebook or LinkedIn. Review collected by and hosted on G2.com.

Recommendations to others considering Crowdfire:

Crowdfire is more useful for building your Twitter audience or for social media platforms that rely a lot on hashtags. It's less effective for the likes of LinkedIn and Facebook. However, if you already have an audience, then maybe it can be useful to keep your existing audience engaged with new posts. Crowdfire also has a different "chatbot" style interface which might be different from most digital marketing tools and could need some getting used to. Also, if you've closed the recommendations for the day (they come once a day), you can't re-open them any more until the next day's recommendations come, so when you complete your recommendations be sure to really finish them without intending to put the off later in the day, since you can't get back to them. Review collected by and hosted on G2.com.

What problems is Crowdfire solving and how is that benefiting you?

Our business became a group of companies with new subsidiaries that each had their own identity especially in social media. This meant, we needed to create a social media presence for each company and building an audience for each of them organically. For some accounts we grew our audience organically in months despite being a B2B company. We also didn't have to invest in advertising at first but we still got good results. Review collected by and hosted on G2.com.

SB

Sidharth B.

Senior Executive - Digital Marketing

Marketing and Advertising

Mid-Market (51-1000 emp.)

5/8/2018

"The best tool for community management."

4.5/5

What do you like best about Crowdfire?

User-friendly-ness of the tool. Ease of signing in through various social profiles. Review collected by and hosted on G2.com.

What do you dislike about Crowdfire?

Previous limit for free users was 100 follows and unfollows per day. This has now been reduced to 10 per day which I feel is really less. Review collected by and hosted on G2.com.

UB

Verified User in Banking

Mid-Market (51-1000 emp.)

10/31/2018

"So great for managing social media!"

5/5

What do you like best about Crowdfire?

The ability to easily follow and unfollow specific people Review collected by and hosted on G2.com.

What do you dislike about Crowdfire?

None, I mean would be nice for there to be no cost but that isn't possible Review collected by and hosted on G2.com.

GK

Gary K.

Director

Architecture & Planning

Small-Business (50 or fewer emp.)

7/29/2018

"Excellent time saving"

5/5

What do you like best about Crowdfire?

Easy to set up posts each day and then carry on with your work Review collected by and hosted on G2.com.

What do you dislike about Crowdfire?

No instant instragram posting automatically Review collected by and hosted on G2.com.

BF

Bailey F.

Small-Business (50 or fewer emp.)

4/30/2018

"Worked for a short time- had to upgrade for multiple businesses- perfect for single accounts"

3/5

What do you like best about Crowdfire?

I like the ease of access, but this works best for a single account holder or business. They system is very easy to use, easy to plan posts, and gives great reminders for your instagram postings. Cheap and effective. Review collected by and hosted on G2.com.

What do you dislike about Crowdfire?

I dislike the fact that I could not connect personal pages to Crowdfire and it became messy when trying to connect with multiple Facebook accounts and pages that are not associated. I also had one week of issues where the posts that I had scheduled were posting at the wrong days and times- some all at once. Review collected by and hosted on G2.com.