Matthew P.
MP
Matthew P.
Director of Talent Acquisition / Head of Talent Acquisition
Mid-Market (51-1000 emp.)
"The insights and Real Time Updates are Best in Class"
4.5/5
What do you like best about Crosschq?

Our ATS system provides weak data and minimal insights but TalentWall from CrossChq provides detailed, real time, actionable insights for our recruiting team. The data and insights give us long term and short term trend analysis and enables recruitment and HR to be nimble. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

I wish we could correlate the hiring plan with compensation ranges in our ATS to track our spend against hiring plan while including cost decay based on time of year the new hire starts. Heard its in the works but only thing I could think of. Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

Matthew, thanks for the review! Happy to hear you're getting actionable insights, that's what we're all about!

Appreciate your feedback on the correlation - Although this is not an out of the box feature currently, Crosschq's solutions team can always help by completing complex offline analysis. Just reach out to your CSM or the Support Team and they're happy to help!

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"We have been working with CrossChq since 03/18/24, amazing product!"
5/5
What do you like best about Crosschq?

What I like best about CrossChq is everything that is happening behind the scenes. It only takes a minute to set up a reference check for a new candidate and the only other thing I need to do is wait for the results. I look forward to our monthly meetings on the product and how it is working for us. I also like that they consider my suggestions for future improvements. I also appreciate the IP address and detemining if there could be fraudalent activity, as this has really helped the Supervisors determine if they want to move forward with a candidate. This product is very easy to use and we only needed an hour meeting to get started using the product. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

I would like to see Exiting Interviews including in our original pricing, and not an additional fee. Other than that, I do not have any dislikes about CrossChq. Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

We really appreciate you sharing your detailed experience of Crosschq! We love to get feedback from users like you to continue evolving Crosschq for you and other customers - thank you!

Gamal A.
GA
Gamal A.
Manager, Talent Acquisition
Mid-Market (51-1000 emp.)
"Handy tool that creates a strong basis for automating something very manual!"
4/5
What do you like best about Crosschq?

The automated aspect is fantastic

The fact that you can easily compare pros and cons of candidates

It easily identifies potentially fraudulent situations via similar IP addresses, domains Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

I do wish the tool didn't present a "thumbs down" graphic for a reference saying they'd recommend a candidate based on the job Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

Thank you for your review, Gamal! Wonderful that you're getting value from the automation and fraud detection. Thank you for the feedback, we have shared it with the Product Team!

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Incredible digitalized experience with fraud-flagging capabilities"
4.5/5
What do you like best about Crosschq?

Crosschq makes references easy! No more hours of playing phone tag, leaving voicemails, sending emails, etc. You send an invite to your candidate, they add their reference contact info, references add their comments, and ta-da! The reference is complete! There are also features that detect fraud, like if two references are using the same IP address, which is a great feature, allowing HR teams to dig a bit deeper if needed. The system is easy to use, integrating with our ATS, so implementation was a breeze. The reference check reports come out so clean! We have often fallen back on our reference checks several times for our internal and external audits, because our auditors require either background check or reference checks for all of our hires, and we can provide that with Crosschq! Our CSM is so kind and speedy to respond, pricing is fair, and this is overall a top-notch reference check product if your org is required to run them. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

Nothing! We are very happy with Crosschq. Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

Thank you for this thorough review! Couldn't be happier to hear how Crosschq is saving you time and you're getting valuable data and support. Thanks again!

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Solid Reference Check Platform"
4/5
What do you like best about Crosschq?

I've worked with Crosschq across companies for roughly 3 years and have really enjoyed the experience. The platform is intuitive, easy to use, and simple to modify. They continuously roll out features that continue to make the product better and follow feedback shared by their customers. The CSM team is incredibly helpful and quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

I'd love to see the scale of performance for reference checks evolve in time. At this time it is not editable at an organization level. Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

Love hearing your experience over 3 years and across different companies! Glad you find it intuitive and innovative, which is what we strive for.

Thank you for sharing your feedback! Our default rating scale is built on extensive testing and years of experience conducting millions of reference checks annually. This consistency helps ensure reliable insights and supports our team in providing effective assistance to references. That said, we understand the importance of flexibility, and we offer the option to collaborate on fully customized surveys, including custom rating scales, to meet specific needs. If you'd like to explore this, our team would be happy to help!

Thanks again for taking the time to leave us a review!

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great for reference checks, BETTER for sourcing"
4.5/5
What do you like best about Crosschq?

As a reference check platform Crosschq is super easy to use and a light lift for the candidate and recruiter, while still providing powerful insights to the hring team.

I've also found that as a sourcing platform, references can opt in to new opportunities which provides the recruiting team with an amazing resource to source proven candidates without the awkward conversations we used to have, checking references over the phone! Win win. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

So far, nothing stands out a negative. It does the job! Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

So happy to hear you're finding the automation of reference checks easy and powerful (and the bonus of sourcing new candidates from references!). Thank you so much for taking the time to share your experience!

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Easy, efficient and secure way to collect references"
4/5
What do you like best about Crosschq?

We like the consistent process we follow for all candidates. We are able to assess candidates based on the key competencies and personalise depending on the level of role.

This makes for faster hires, gives us the ability to manage data securely and makes us confident of our hiring decisions.

Customer support always revert back quickly and do there very best to overcome any issues. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

We have faced some issues initiating references through CrossChq via our ATS however running these manually through the CrossChq platform is straight forward. Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

Thanks for sharing your experience! Other Crosschq users love just that -- Crosschq 360's pre-built library of job-specific templates, but also the ability to customize them for specific situations.

Crosschq's integrations are designed to initiate references from the ATS, our Support Team can help you navigate this if you haven't contacted them already at support@crosschq.com.

Heather Y.
HY
Heather Y.
Director
Mid-Market (51-1000 emp.)
"Crosschq allows for quick and valuable feedback on potential candidates"
5/5
What do you like best about Crosschq?

I think that Crosschq is a valuable technology based on the ease of use. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

On my end of the program, it seems like the questions may be limiting. However, I would guess there is an option to increase or change the questions. Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

It's wonderful to hear you're easily getting quick in-depth feedback on candidates, Heather!

Thanks for your comments -- you are in fact able to add questions via the Custom Questions feature, if you are feel like you need to do a deeper dive for a candidate. If you have any questions, your CSM and our Support Team are more than happy to help!

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Reccommendations Made Easy"
4.5/5
What do you like best about Crosschq?

I like how easy it is to collect references and how we can customize the type of references based on the role level. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

Not many downsides to this product. It makes a process that was once manual very easy. Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

Fantastic to hear Crosschq is making it easy for you, thanks for the review!

Kirk O.
KO
Kirk O.
VP, Global Recruiting
Enterprise (> 1000 emp.)
"Beta to Enterprise Customer"
5/5
What do you like best about Crosschq?

CrossCHQ is the premier referencing tool in the game. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

Nothing. You are the best! Please keep advancing and we will be customers for life. Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

Kirk - thanks for taking the time to leave us a review - we're happy to hear we're saving you so much time and are the best! We will always continue to innovate and solve for our customers. More to come!