--- title: Crosschq Reviews meta_title: 'Crosschq Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 164 reviews by the users' company size, role or industry to find out how Crosschq works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 164 scale: '5' date_modified: '2026-07-17' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- # Crosschq Reviews **Vendor:** Crosschq **Category:** [Reference Check Software](https://www.g2.com/categories/reference-check) **Average Rating:** 4.6/5.0 **Total Reviews:** 164 ## About Crosschq Crosschq 360 is a digital reference check tool designed to enhance Quality of Hire by streamlining and enriching the reference checking process. Crosschq automates reference checks, saving recruiters’ time while collecting richer, standardized data through thoughtfully designed questions that encourage honest and thorough responses. Through a customizable library of scientifically-backed role-specific surveys, Crosschq 360 produces comprehensive reports that juxtapose reference ratings with candidate self-assessments for deeper insights. These reports are user-friendly, securely shareable among team members, and include fraud detection features to prevent potentially harmful hires. Additionally, Crosschq 360 allows references to opt into your company's talent pool, a new source of qualified candidates – in fact, 85% of Crosschq customers make a Crosschq-sourced hire within their first 90 days. The Crosschq platform is mobile-optimized, ensuring a seamless experience for talent acquisition teams, references, and candidates alike. With numerous plug-and-play connectors, it integrates effortlessly with existing Applicant Tracking Systems, to fit right in with your workflow. Supported by world-class customer service, Crosschq 360 is GDPR compliant and SOC 2 Type 2 certified, underscoring its commitment to data security and privacy. Founded in 2018 and backed by prominent investors such as GGV Capital and Bessemer Ventures, Crosschq continues to innovate in the hiring intelligence space. ## Crosschq Pros & Cons **What users like:** - Users appreciate the **efficiency and user-friendliness** of Crosschq, enhancing the overall candidate experience significantly. (3 reviews) - Users find Crosschq's **ease of use** outstanding, with a simple setup and intuitive interface for efficient hiring processes. (3 reviews) - Users appreciate Crosschq's **remarkable efficiency** , making reference checks quick and seamless for teams and candidates alike. (3 reviews) - Users appreciate the **consistent process and quick support** of Crosschq, enhancing their hiring confidence and efficiency. (3 reviews) - Users value the **insightful candidate feedback** provided by Crosschq, which enhances hiring success and efficiency. (3 reviews) - Accuracy (2 reviews) - Analytics (2 reviews) - Users value the **efficiency and ease** of Crosschq in streamlining reference checks, enhancing the hiring process significantly. (2 reviews) - Candidate Management (2 reviews) - Efficiency Improvement (2 reviews) **What users dislike:** - Users find the **inefficient recruitment process** frustrating due to limitations in candidate management and resume upload options. (2 reviews) - Users express frustration over the **limited editing options** for templates in Crosschq, hindering customization abilities. (2 reviews) - Users desire a way to **push referrals into their ATS** and enable resume uploads for easier recruiting. (1 reviews) - Users wish for the ability to **push referrals into ATS** and upload resumes, enhancing the recruitment process. (1 reviews) - Users find the **confusing questions** limiting, though options to modify them may exist within the program. (1 reviews) - Expensive (1 reviews) - Feature Deficiency (1 reviews) - Inaccuracy (1 reviews) - Users experience **integration issues** with Crosschq, making it challenging to connect with ATS like Workday. (1 reviews) - Users feel there is a **lack of customization** for role management in Crosschq, limiting organizational adaptability. (1 reviews) ## Crosschq Reviews ### 1. Easy to use and very efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Crosschq?** The ability for reference to autonomy when completing feedback **What do you dislike about Crosschq?** The addition of tracking IP address and gives a warning. **What problems is Crosschq solving and how is that benefiting you?** The benefit is the autonomy for the users ### 2. For the most part, it was a great tool and very user friendly once you got the hang of it! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Crosschq?** How it streamlined the recruiting process **What do you dislike about Crosschq?** Some surveys needed to be tailored more. **Recommendations to others considering Crosschq:** Potentially financially feasible depending on how many references you are conducting **What problems is Crosschq solving and how is that benefiting you?** Time-constraints, it gives me a lot of time back to recruit and find additional candidates for our clients. I am more productive in my day and I feel it was financially beneficial from that standpoint. ### 3. SitterStream **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2021 **What do you like best about Crosschq?** The platform is very easy to use and does exactly what we expect it to do. **What do you dislike about Crosschq?** Not much here to comment on. We have not run into any real issues and don't have a wish list at this time. **Recommendations to others considering Crosschq:** If you are looking to vet people based on real world activities and relationships, Crosschq is a fantastic solution. We have been able to effectively hire only the best and most verified people for our positions, while weeding out those that either fell short on recomendations that we could count on or were lacking in the commitment to even get the proper recomendations completed. **What problems is Crosschq solving and how is that benefiting you?** We are reference checking potential staff to make sure they are suited to work with our clients in the virtual babysitting, tutoring and wellness verticals. We have found that our clients are satisfied by the fact that we use Crosschq to vet these potential workers. ### 4. Crosschq is #1 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Crosschq?** the easy navigation of the site makes looking up candidates very easy. Also enjoy the send reminders tab as well. **What do you dislike about Crosschq?** Wish send reminders could be set to auto if it is not completed within a certain timeframe **What problems is Crosschq solving and how is that benefiting you?** Us crosschq as a reference guide, both self and peer. ### 5. Crosschq is easy to use and has great features to track status of references. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Crosschq?** I like how Crossschq is very visible when looking for the status of outstanding references. **What do you dislike about Crosschq?** There is nothing that I dislike about using Crosschq. **What problems is Crosschq solving and how is that benefiting you?** We are solving the problem of references, and the benefit is the visibility you have on the process of reference checks. ### 6. Great experience using Crosschq so far, like the efficiency of the process. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Crosschq?** Saves time, candidate sends request and reference responds back without Myself having to get involved. **What do you dislike about Crosschq?** No dislikes so far, using the tool has been a good experience overall at this point. **What problems is Crosschq solving and how is that benefiting you?** verified reference checks, time-saving for myself in not having to conduct manually. ### 7. Best in Class Reference Check Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2019 **What do you like best about Crosschq?** Its so good and so well automated and give the proper reference check for the selected candidates.it is very nice and well organised **What do you dislike about Crosschq?** I dont think any thing is bad for this but some time people ignore it and not very serious to fill the details **Recommendations to others considering Crosschq:** I highly recommend this to other people its a good tool for get a proper reference check. It is easy to use and can integrate with our ATS we are currently using with Greenhouse **What problems is Crosschq solving and how is that benefiting you?** We are completing the reference check from the Crosschq which help us to hire best talent for our company ### 8. Surprisingly Insightful **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany D. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Crosschq?** We were hesitant at first, assuming that we would not get as much detail from an electronic form as we can in a conversation. We were surprised to see that the majority of the references add in a lot of additional commentary when completing the survey. We're also able to check more references than we normally would make time for, and they are usually completed within a day or two at the most. We're excited to see what we will be able to get out of the quality of hire reporting. **What do you dislike about Crosschq?** There really isn't any major drawback that I can think of. Similar to any other new product, there are some minor improvements that will come over time (more integrations, etc.), but there is nothing that really feels like a drawback to using the platform overall. **What problems is Crosschq solving and how is that benefiting you?** When we first reached out to CrossChq and asked for a demo, we were curious about the platform but didn't really think it was something we'd be interested in spending money on. In full transparency, we just wanted to stay in-the-know on new HR/Recruiting technologies. Since they gave us a free trial, we were able to experience it with real candidates being considered for real jobs. A free trial period also gave us peace of mind by showing they were confident in their product. After checking references on a few candidates, we were totally sold on the platform. The level of detail we are able to get out of a standardized online survey is really surprising. Our managers are excited when we share the report with them, and as a hiring manager myself I really believe that knowing my employees strengths and areas for improvement has helped me get ahead of it and coach her in those areas early on, which I think has made us a stronger team and given her a better onboarding experience. ### 9. So far so good! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Crosschq?** Most candidates do not have a problem using it. **What do you dislike about Crosschq?** Looking forward to crosschq to be integrated with JazzHr. I dislike having to log in for every new candidate. **What problems is Crosschq solving and how is that benefiting you?** Easy way to review references. I enjoy the scaling 1-5 portion for efficiency. ### 10. Awesome product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Crosschq?** It is very user-friendly. It also allows you to integrate with your ATS **What do you dislike about Crosschq?** I think it is a great product. Some of the scorings seems to need improving. **What problems is Crosschq solving and how is that benefiting you?** We are able to make informed decisions based on historical knowledge ### 11. Crosschq is a must have for your recruiting tech stack **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 21, 2021 **What do you like best about Crosschq?** The efficiency! The crosschq assessment provides hiring managers a robust evaluation of their new hires to help them ramp up. The recruiters enjoy the process as it is effortless to manage and send reference checks through the platform. **What do you dislike about Crosschq?** In all transparency, I would some of the newer features are not user-friendly but thoughtful in conceptualization. **What problems is Crosschq solving and how is that benefiting you?** New hire onboarding and ramp up Efficiency in recruiter processes ### 12. Sourcing for candidates **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Crosschq?** Access to candidate emails, phone numbers, resumes. **What do you dislike about Crosschq?** In terms of sourcing for other candidates, the filer options make it very difficult to find what you're looking for. **What problems is Crosschq solving and how is that benefiting you?** Sourcing for candidates, checking references. ### 13. Very helpful! Would recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Crosschq?** I like that Crosschq saves everyone time and uses metrics. **What do you dislike about Crosschq?** It is not made for every role yet, so I couldn't use it with every candidate. **What problems is Crosschq solving and how is that benefiting you?** Save time without losing on quality. ### 14. Cool product **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Crosschq?** honest reviews and a helpful product offering **What do you dislike about Crosschq?** i can't think of anything. its a great product **What problems is Crosschq solving and how is that benefiting you?** i am new to crosscheck and just getting started ### 15. Crosschq is a gold standard company that quickly allowed Sambazon to hire with confidence. **Rating:** 5.0/5.0 stars **Reviewed by:** Erin L. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Crosschq?** We were able to get a side by side view of referral responses supported with quantitative and qualitative data to allow us to make good hiring decisions. Not only did Crosschq data highlight candidates strengths, it also showcased candidates opportunities through referral responses as well as the candidates evaluation of self. **What do you dislike about Crosschq?** Wish we could have used Crosschq for all previous hires. **What problems is Crosschq solving and how is that benefiting you?** As our CPG business continues to grow we have had to evolve as a company and support the growing business with new hires. With a small HR department, we needed Crosschq to help support the hiring process. While we used Crosschq to support collecting and evaluating referrals, in the future we will use Crosschq to support with candidate pool and recruitment which is one of Crosschqs many added benefits. ### 16. Tool that does its job **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Crosschq?** Integration with GreenHouse, easy to use **What do you dislike about Crosschq?** It does the job, no problems encountered so far **What problems is Crosschq solving and how is that benefiting you?** Getting references about candidates ### 17. Great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Tania P. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2020 **What do you like best about Crosschq?** It's extremely easy to use and has reduced workload for the recruitment team. The team keeps me up to date on new features that they have available and they have been a great partner to us, even when we pause our hiring activity. **What do you dislike about Crosschq?** I would like to see a version of this in another language (i.e. Spanish). I think this would help in countries where the referees don't have a good level of English. **What problems is Crosschq solving and how is that benefiting you?** As mentioned above, this has reduced workload for the recruitment team because this allows us to automate the references check process. This tool also allows us to be better business partners because we are able to share detailed data that help our leaders make better hiring decisions ### 18. Awesome Review of CrossChq **Rating:** 4.5/5.0 stars **Reviewed by:** Cortney H. | Sr. Talent Acquisition Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Crosschq?** I love how easy and seamless it is for candidates to submit their reference information and for hiring managers to review the responses. I appreciate the follow-ups to ensure a quick completion as well. I can send a request and never have to think about it again! **What do you dislike about Crosschq?** I wish it was possible to download the responses before all references are completed. **Recommendations to others considering Crosschq:** My only complaint is that we can't download the responses until all of the references have been concluded. **What problems is Crosschq solving and how is that benefiting you?** We are trying to make sure references are completed in a few days and that it saves time for the recruiters. I have realized how much time and energy it saves me. ### 19. The best platform for Reference Check!! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica T. | Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Crosschq?** My favorite part of using Crosschq is how simple and user friendly it is. It takes me less than 3 minutes to get a reference check sent out. Saving me so much time in comparison of doing it manually. **What do you dislike about Crosschq?** I can't think of any dislikes. Everything runs smoothly so far **What problems is Crosschq solving and how is that benefiting you?** I can only think of benefits. - Candidates find it easy to complete - response time is less than 1 day to complete at times - accurate and assures us there are no fake references being completed ### 20. Manage reference checks with ease **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Recreational Facilities and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2021 **What do you like best about Crosschq?** It is very simple and fast, easy to use. **What do you dislike about Crosschq?** Navigation can be confusing but as long as you use it enough it's ok. **What problems is Crosschq solving and how is that benefiting you?** Saving time and still getting the references needed ### 21. Awesome Product, Executed Well! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Crosschq?** The automation of reference checks is a huge time saver, and crosschq gets it right. They have a lot of different surveys to choose from, which are all really relevant. I have noticed a lot more honesty from references, and we get a lot more value out of it then the traditional phone calls. **What do you dislike about Crosschq?** Nothing - I am really happy with the product. **What problems is Crosschq solving and how is that benefiting you?** It saves us a lot of time and work, as well as makes for more honest reviews from references. I have seen much more value from the feedback than just a phone call. You also don't have all the back and forth even just trying to get the reference on the phone, which is a big waste of time. ### 22. Crosschq, Checks the Boxes **Rating:** 4.5/5.0 stars **Reviewed by:** Brianna K. | Senior Corporate Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2019 **What do you like best about Crosschq?** I like that they handle all of the initial communication with the candidate and it can be initiated in our ATS system. Its also great that it provides a self-evaluation portion which is new and has provided great insights for our hiring teams. It shows the references and the self-evaluation side by side to catch any discrepancies. Also, it is great because you can tailor the questions to a specific role so it is not generic across the entire organization. **What do you dislike about Crosschq?** Integrating into our ATS was a little difficult but we figured it out. Also, it immediately sends emails to the references when sometimes we wish there was a delay (ex. they haven't put their notice in yet and a reference works with them) **What problems is Crosschq solving and how is that benefiting you?** Time saver for Recruiters, Hiring Managers and Candidates. It has provided more detailed responses from references. There is a great convenience for candidates and their references to do it at their own pace. Candidates are able to do self-evaluations which is new for us and very insightful for the Hiring Manager. ### 23. Invaluable insights into our new hires **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2021 **What do you like best about Crosschq?** It's been hugely helpful to have insider knowledge into how our new hires operate best. **What do you dislike about Crosschq?** right now the only limitation is the ability for prospects to upload a resume or linkedin contact **What problems is Crosschq solving and how is that benefiting you?** we've used the tool to help understand how to best set our new hires up for success ### 24. Great time saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Robert P. | Talent Acquisition Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2019 **What do you like best about Crosschq?** I like the extra questions that references are asked that you might not think of. **What do you dislike about Crosschq?** No real dislikes but would love to see more job specific and skill specific questions. **Recommendations to others considering Crosschq:** Real time saver and eliminates possible awkward conversations with references. **What problems is Crosschq solving and how is that benefiting you?** Getting a hold of references and coordinating time to speak with them. ### 25. Incredibly Valuable Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Sam D. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2020 **What do you like best about Crosschq?** The Ability to create and share reports easily and across the organization. **What do you dislike about Crosschq?** Still waiting on increased customization for the reporting functionality, but I know that's currently in the works. **What problems is Crosschq solving and how is that benefiting you?** We're really solving 2 big things with TalentWall: 1. Through the visualization of our pipelines, we're able to give everyone in the organization a line of sight into each role. This helps us ensure no candidate is falling through the cracks, and allows us to efficiently allocate our recruiting resources. 2. Through the dashboard and reporting functionality, our Executive Team is able to make informed decisions and accurately prioritize the most important roles in the organization. ### 26. Great service, easy references, greater knowledge of candidates. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Crosschq?** The user friendly report. Our hiring managers love it and can interpret it easily. **What do you dislike about Crosschq?** We aren't running many reference checks right now as our hiring as slowed down a good bit. So I'm not getting a lot of use out of the weekly or monthly reports because we don't have a lot of statisitics to add. Not really a Crosschq issue though... **What problems is Crosschq solving and how is that benefiting you?** We're getting more information about our candidates which is helping us make better hires. We can also infer a lot by how quickly and efficiently our candidates are filling out the Crosschq information. ### 27. Wish I'd had this platform a long time ago! **Rating:** 5.0/5.0 stars **Reviewed by:** Kari K. | VP People, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2020 **What do you like best about Crosschq?** I love the user interface, it's easy to use. It saves so much time to not have to call and call again references. I am able to gain more information with Crosschq than I would a phone conversation and I love how they call out areas of concern and create reports for understanding the strengths and weaknesses of the candidate. And there is the Prospects functionality as well which is a great additional resource when looking for candidates. **What do you dislike about Crosschq?** So far there isn't anything that I dislike about the platform. And support is great. If I have questions they are very responsive. A great team to work with! **What problems is Crosschq solving and how is that benefiting you?** I am saving time. I'm receiving more detailed information about a candidate which helps me and the team determine whether a person is the right fit for the role and for our company. ### 28. Great reference checks tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Crosschq?** -Saves recruiting, hiring managers and candidates lots of time -Sourcing tool: the program will ask references if they're interested in opportunities from the company -Self survey for candidates -Quick turnaround for references as opposed to calls **What do you dislike about Crosschq?** Nothing in particular and Crosschq has been great at rolling out improvements **Recommendations to others considering Crosschq:** Great tool and the best on the market, highly recommended. **What problems is Crosschq solving and how is that benefiting you?** -Saving time and progressing quickly along the recruitment process -Comprehensive reference reports ### 29. Highly Recommend Crosschq **Rating:** 5.0/5.0 stars **Reviewed by:** Abigail G. | Human Resources Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Crosschq?** Easy to use - both for me and candidates. Fast turnaround getting previous employer reviews. **What do you dislike about Crosschq?** Honestly - I can't think of any off hand.. **What problems is Crosschq solving and how is that benefiting you?** Reference checking used to be a burden - I would call and email references multiple times before they got back to me. With Crosschq - it's easy for employers to complete references, and it's up to the candidate to ensure their references are getting it completed. ### 30. newer to platform, overall like the product and would recommend **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Crosschq?** the visual presentation of information, and ability to source from the Referrals Pool for future candidates; due to its integration. **What do you dislike about Crosschq?** would like a bit more reporting. but overall, like the product. **What problems is Crosschq solving and how is that benefiting you?** the volume of References that we need to do; we do not have the ability for the team to do them by phone, and we want to remove any bias if possible. Benefits - Speed, Data, Insights ### 31. Crosschq is great, and they keep enhancing it! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Crosschq?** I like the detailed questionnaire, the fact that there are clinical and technical questionnaires, and that they ask referees to 'opt in' to our ATS! **What do you dislike about Crosschq?** It would be great if the interface with Lever worked better, but I just typically manage the requests from Crosschq directly. **Recommendations to others considering Crosschq:** Great product **What problems is Crosschq solving and how is that benefiting you?** Benefits - increases our 'warm' candidate pipeline, since we're a smaller company without a ton of brand recognition. ### 32. Great Reference Check Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2020 **What do you like best about Crosschq?** Quick and easy process for the reference, yet a very thorough evaluation of the candidate. The turnaround time is typically less than 48 hours, which speeds up the reference check process. **What do you dislike about Crosschq?** It can be hard to identify any concerning responses. (They can get lost in the form) No set rubric on a strong, moderate or weak reference check. There's no opportunity to follow up on concerns. References rarely add additional comments because it takes up more time. **Recommendations to others considering Crosschq:** Rubric for Talent team to follow when reviewing responses. A better way to flag concerning responses. A follow up toll. Incentive for the reference to add more comments/written responses. **What problems is Crosschq solving and how is that benefiting you?** Certain roles require additional questions that are specific to the role (i.e. clinicians). Certain hiring managers prefer to hop on the phone with the reference rather than sending a written evaluation. In regards to benefits, this a huge lift for our Talent team to utilize Crosschq for high volume roles that do not require a reference check phone call. As I said earlier, it also helps the turnaround time. ### 33. Crosschq makes reference checking fast, unbiased, and actionable for our growing biotech. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2020 **What do you like best about Crosschq?** Crosschq is very simple - you do not need to invest a lot of time in learning how to use the system and there's clarity around the actions you can take and how that might impact the end result. Crosschq is constantly improving the platform and puts the hard work into thinking about the process flow and the survey questions. **What do you dislike about Crosschq?** The downsides are that permissions are quite limiting, meaning that everyone in our org can see the references across the team. As a small startup, there's a lot of value in having all hiring managers able to access the site, but at the same time there's a bit of management in ensuring that a new hire isn't then able to go in and read her own references once she joins. **What problems is Crosschq solving and how is that benefiting you?** We have already found that references provide more actionable feedback, which prepares us to better work with a lift up a new employee. We also value that this eliminates a lot of the back and forth on setting up a time for a reference call, finding a phone room, writing up the results, and sharing - on everyone's own best time the materials arrives in a single place and is reference-able. ### 34. Excellent & efficient! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Crosschq?** How quickly it streamlines the process - we're able to interview and offer candidates within 2 business days b/c of how quickly the product works! **What do you dislike about Crosschq?** Nothing so far! It's really easy to use and was able to figure it out with little to no instruction **What problems is Crosschq solving and how is that benefiting you?** Efficiency - it would typically take a week to check references the traditional way ### 35. Efficient and scalable for a fast-growing start-up! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Crosschq?** Integration with Greenhouse is a valuable part of the platform for Talent teams utilizing an ATS. **What do you dislike about Crosschq?** While a great feature to get references to "prospect" it is difficult to organize / the dashboard for these is not as manageable. **Recommendations to others considering Crosschq:** Make sure to utilize the prospecting tool - it is a great way to expand your candidate pool! **What problems is Crosschq solving and how is that benefiting you?** Scalability in a fast-growing company - manual reference checks are not possible for us. This helps us to get information about references without spending 15+ minutes over the phone with references for each candidate. ### 36. Excellent reference check tool and ability to develop a second candidate pool outside the ATS. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Crosschq?** The simplicity of the dashboard and speed of which any questions, comments or concerns have been addressed. **What do you dislike about Crosschq?** Nothing! So far so good and the customer service we receive has been exceptional. **What problems is Crosschq solving and how is that benefiting you?** Time and phone tag. Hiring managers have really enjoyed, more than I realized the summary of the references. ### 37. Easy, intuitive, and thorough product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Crosschq?** User experience is great, and the data report has gotten great feedback from recruiters and hiring managers. Integrations work great and easy to setup. **What do you dislike about Crosschq?** Would be nice to configure questionnaires a little easier. **What problems is Crosschq solving and how is that benefiting you?** Recruiters don't have to spend time on unnecessary reference calls. They get a thorough and easy to share report. ### 38. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren H. | Senior Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Crosschq?** Being able to capture prospects and the speed **What do you dislike about Crosschq?** Wish I could see if I have sent a reminder already (this may already be a feature and I just don't know it!) **What problems is Crosschq solving and how is that benefiting you?** We have gone from not doing references at all to having references on every single new hire ### 39. Fast and reliable reference data **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Crosschq?** References rate candidates across attributes, assign values, and provide qualitative feedback as well. It's such a huge time savings to our team and gives us better insight oftentimes than when manually checking references. **What do you dislike about Crosschq?** The standard reference templates only cover the most common roles. You can create others, but for a busy team, I would have liked to have seen more to start with. **What problems is Crosschq solving and how is that benefiting you?** -Huge time savings -References provide more thorough responses since they complete on their own time -Data for future analytics ### 40. Very useful. My team loves reading the references. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2020 **What do you like best about Crosschq?** The consistency in the references and providing the team a link to read on their own time. **What do you dislike about Crosschq?** Having to add tags in lever. It should create it automatically when integrated. **What problems is Crosschq solving and how is that benefiting you?** Comprehensive references guided by the candidate. ### 41. Quick, effortless, and timely! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2020 **What do you like best about Crosschq?** I really enjoy how easy it is to initiate a reference check! You can check in to track progress and so can the candidate, this transparency makes the whole process run smoother. **What do you dislike about Crosschq?** The only thing I have a challenge with would be the drop-down options that reference choose. They are not given many options to pick when defining strengths and areas for improvement. This makes them feel obligated to pick something even though it may not be applicable to the candidate. **Recommendations to others considering Crosschq:** Use it! **What problems is Crosschq solving and how is that benefiting you?** Back channel references and new candidates. This is great! I was having issued finding backchannel references (or secondary references) for a while and upon communicating with my account manager, I realized there is a feature in Crosschq for this! The Crosschq team finds great people to reach out to without putting the candidate at risk. The opt-in feature for references interested in our company is helpful as well. ### 42. Awesome experience with great customer support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2019 **What do you like best about Crosschq?** CrossChq's portal is quite seamless which is fantastic. It's very user friendly and helps us to gain great feedback on our candidates. We send each report to our hiring managers and they use it as a tool to further train and develop our new hires -- it's a way to cultivate on each person's strengths and develop their areas of opportunity. It is also useful in identifying themes about a candidate -- for instance, sometimes a candidate will think they have one area to improve upon, yet their references all indicated the same yet different response. In doing so, we are not only able to identify their areas of improvement but also their level of self awareness. Nicole, our representative, is highly attentive and always seeking feedback on the product which I love, She's very quick to respond and always gets an answer. I rarely need to follow up with her. She's been great! **What do you dislike about Crosschq?** I think some issues still need to be ironed out with validating the professional references' identity. There have been times where two or more references will come up with the same IP address, but the information provided is very limited. It would be great if references had to link their LinkedIn profile to their reference or their photo/resume... something along those lines would be super helpful in mitigating future confusion. Also, I would love if the CrossChq report included an area to input notes. Sometimes I have to call a candidate's reference to either validate their identity or ask a follow up question to address a yellow flag, and I would like an area to input notes on those conversations. That would be fantastic! **Recommendations to others considering Crosschq:** Crosschq is amazing, innovative tool that helps employers and employees to assess talent and learning opportunities. I highly recommend it! **What problems is Crosschq solving and how is that benefiting you?** We are using this as a way to help validate the professional experience of our candidates as well as their character. The feedback we've gotten has been very beneficial and insightful. ### 43. Crosschq has made the reference process SO much easier and more efficient for all parties **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2020 **What do you like best about Crosschq?** Automatic communication! I like that all you need to do is input the needed information and Crosschq kicks of all communication automatically **What do you dislike about Crosschq?** I dislike that candidates have the potential to "tip off" their current managers that they might be leaving their current job. It would be good if Crosschq warned candidates that communication to their references will be sent IMMEDIATELY, and if they have not informed them that they are looking for or accepted another job, they may want to do that first. **Recommendations to others considering Crosschq:** Integrate with your ATS for added flexibility and ease of use **What problems is Crosschq solving and how is that benefiting you?** References being an afterthought are a thing of the past! ### 44. Great tool for obtaining reference checks in a consistent manner! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2020 **What do you like best about Crosschq?** They have fantastic customer service and are always open to feedback on how to improve the product. The questions also provide helpful background on the potential hire. Crosschq can integrate directly with Greenhouse so this is baked into the process and only requires a couple of clicks to send a Crosschq request to the candidate. **What do you dislike about Crosschq?** I have no downsides to note. Sometimes there can be hiccups with the Greenhouse integration, but the team is always super responsive to any issues that may come up. **Recommendations to others considering Crosschq:** They're very communicative and open to feedback so this is a great partnership! **What problems is Crosschq solving and how is that benefiting you?** Crosschq solved for the problem of consistently obtaining standardized reference checks from candidates. The questions answered by each reference are exactly the same so it helps when comparing different viewpoints of the same candidate. ### 45. Great customer service, innovative software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Crosschq?** Crosschq gives candidates the ability to do a self-assessment before their references complete the reference check. This gives insight to what the candidate thinks of themselves. The ranking scale takes into consideration of human feelings. The option for references to opt-in to hear about future opportunities is great, as well. Customer service has been extremely top-notch and is always open for feedback with great attitude - I hope that won't ever change! **What do you dislike about Crosschq?** None of these are deal breakers. The reference check surveys are good, but I do wish it was able to capture more information without the ability to have to do custom questions. The UX is generally good, but a few users mentioned that if they have almost missed some information. This could be due to their lack of detail orientation, but I believe this could be fixed with some font and font size changes on Crosschq's side. I also wish there was a heads up to references that the company requesting the reference check may give them a call as a follow-up. **Recommendations to others considering Crosschq:** If you decide to give Crosschq a try, be sure to tell your candidates on the phone and via email to look for a self-assessment from Crosschq and have them tell their references to look for an email from Crosschq. Tell them and have them tell their references that it's not spam. This is probably the most "complicated" part of using Crosschq. It's not a huge hurdle, but it will save you from the "what is Crosschq?" type of questions. **What problems is Crosschq solving and how is that benefiting you?** Crosschq's customer service team has been stellar. They are very open for feedback and ask for it constantly. They've been easy and great to work with! The biggest benefit is the amount of time saved. It's been really nice to not have to constantly play phone tag. Even with us using an easy scheduling tool, sometimes the references have unexpected schedule changes and miss the scheduled call. Crosschq alleviates that because they do the reference check on their own time. ### 46. Good service that solves a frequent challenge **Rating:** 4.5/5.0 stars **Reviewed by:** David J. | Practice Lead - Tech Platforms, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2019 **What do you like best about Crosschq?** The service has good, balanced quizzes that don't feel overwhelming for the reference. We find that it is a great service to give us more nuanced reviews than the traditional methods. It is low to no cost and provides us a predictable process at the final stage of the hiring process. I will definitely be using Crosschq for our next hire and could recommend it to other HR professionals. **What do you dislike about Crosschq?** I would like to be able to load in references in the candidate has already provided their contact details to me. Sometimes the candidate has attached these or they were provided by a hiring manager along the process and it can feel like a nuisance to the candidate to provide the reference contact details again. Minor thing, overall. **Recommendations to others considering Crosschq:** It is very simple to try for a single candidate, I would suggest looking over the canned quizzes and using it for a test candidate. I found it very easy to get started. You do not need to install anything and there is no need for IT support. **What problems is Crosschq solving and how is that benefiting you?** We want consistent reviews with less bias and we want an easy process for the candidate. We get both with Crosschq.We are finding that we start the onboarding and training process with a more complete view of the candidate and we are able to incorporate some of the feedback from references into the new hire training process. We can also keep the completed reports on file for comparison for future hires in the same role. ### 47. It is really helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2020 **What do you like best about Crosschq?** The layout is clear and easy to use and read **What do you dislike about Crosschq?** nothing really particularly. I think it is good **What problems is Crosschq solving and how is that benefiting you?** It's helpful to see what former colleagues think of potential employees! ### 48. Global Head of Talent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2020 **What do you like best about Crosschq?** I like how the tool speeds up the process. No longer do you need to call someone or wait for them to return your call. This tool sending out a questionnaire is great. **What do you dislike about Crosschq?** I think it's a great product and can't think of anything at the moment. **What problems is Crosschq solving and how is that benefiting you?** Having the ability to screen every candidate that we hire with little to no time spent in getting the responses. ### 49. Very smooth and user friendly experience **Rating:** 4.0/5.0 stars **Reviewed by:** Rocío R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Crosschq?** It is really easy to work with! Very facilitating for recruiters **What do you dislike about Crosschq?** I honestly think that asking for references through sms is not the best look, maybe a email request putting the name of the company requesting at the title first would be better **Recommendations to others considering Crosschq:** It's great! **What problems is Crosschq solving and how is that benefiting you?** I save a lot of time without having to ask for references myself. Also the graphics are very useful ### 50. Quick and easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2020 **What do you like best about Crosschq?** CrossChq is incredibly easy to use, and very quick. **What do you dislike about Crosschq?** Nothing. It is a great tool! I love how Crosschq notifies the candidate via text message and then tracks the progress throughout. Great product! **What problems is Crosschq solving and how is that benefiting you?** We are able to get our references back very quickly. And, we now have people that are opting in to learn more about our open positions. ## Crosschq Discussions - [What does Crosschq do?](https://www.g2.com/discussions/what-does-crosschq-do) - 1 comment - [View Crosschq pricing details and edition comparison](https://www.g2.com/products/crosschq/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-26+15%3A16%3A18+-0500&secure%5Bsession_id%5D=b9300fb5-cc88-4ee0-b1d9-25f2f70308d8&secure%5Btoken%5D=0230474d2911724b2ee7e82e08833f1df88cdad01040d844ab8fe0c9c36d3056&format=llm_user) ## Crosschq Features **Platform Basics** - Interoperability - Performance - Self-service - Automation **Platform Functionality** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Platform Content** - Templates - Automated - Reports **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Data** - Platform Search - Dashboard - Alerts and Notifications - Analytics **Platform Basics** - Optimization - Interoperability - Performance **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Functionality** - Dashboard - Talent Management - Diversity - Talent Acquisition - Proctoring - Assessments **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Agentic AI - Talent Intelligence** - Multi-step Planning - Adaptive Learning - Natural Language Interaction - Decision Making **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot ## Top Crosschq Alternatives - [Xref](https://www.g2.com/products/xref-xref/reviews) - 4.6/5.0 (476 reviews) - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (507 reviews) - [HiPeople](https://www.g2.com/products/hipeople/reviews) - 4.6/5.0 (440 reviews)