--- title: Crosschq Reviews meta_title: 'Crosschq Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 164 reviews by the users' company size, role or industry to find out how Crosschq works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 164 scale: '5' date_modified: '2026-07-17' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- # Crosschq Reviews **Vendor:** Crosschq **Category:** [Reference Check Software](https://www.g2.com/categories/reference-check) **Average Rating:** 4.6/5.0 **Total Reviews:** 164 ## About Crosschq Crosschq 360 is a digital reference check tool designed to enhance Quality of Hire by streamlining and enriching the reference checking process. Crosschq automates reference checks, saving recruiters’ time while collecting richer, standardized data through thoughtfully designed questions that encourage honest and thorough responses. Through a customizable library of scientifically-backed role-specific surveys, Crosschq 360 produces comprehensive reports that juxtapose reference ratings with candidate self-assessments for deeper insights. These reports are user-friendly, securely shareable among team members, and include fraud detection features to prevent potentially harmful hires. Additionally, Crosschq 360 allows references to opt into your company's talent pool, a new source of qualified candidates – in fact, 85% of Crosschq customers make a Crosschq-sourced hire within their first 90 days. The Crosschq platform is mobile-optimized, ensuring a seamless experience for talent acquisition teams, references, and candidates alike. With numerous plug-and-play connectors, it integrates effortlessly with existing Applicant Tracking Systems, to fit right in with your workflow. Supported by world-class customer service, Crosschq 360 is GDPR compliant and SOC 2 Type 2 certified, underscoring its commitment to data security and privacy. Founded in 2018 and backed by prominent investors such as GGV Capital and Bessemer Ventures, Crosschq continues to innovate in the hiring intelligence space. ## Crosschq Pros & Cons **What users like:** - Users appreciate the **efficiency and user-friendliness** of Crosschq, enhancing the overall candidate experience significantly. (3 reviews) - Users find Crosschq's **ease of use** outstanding, with a simple setup and intuitive interface for efficient hiring processes. (3 reviews) - Users appreciate Crosschq's **remarkable efficiency** , making reference checks quick and seamless for teams and candidates alike. (3 reviews) - Users appreciate the **consistent process and quick support** of Crosschq, enhancing their hiring confidence and efficiency. (3 reviews) - Users value the **insightful candidate feedback** provided by Crosschq, which enhances hiring success and efficiency. (3 reviews) - Accuracy (2 reviews) - Analytics (2 reviews) - Users value the **efficiency and ease** of Crosschq in streamlining reference checks, enhancing the hiring process significantly. (2 reviews) - Candidate Management (2 reviews) - Efficiency Improvement (2 reviews) **What users dislike:** - Users find the **inefficient recruitment process** frustrating due to limitations in candidate management and resume upload options. (2 reviews) - Users express frustration over the **limited editing options** for templates in Crosschq, hindering customization abilities. (2 reviews) - Users desire a way to **push referrals into their ATS** and enable resume uploads for easier recruiting. (1 reviews) - Users wish for the ability to **push referrals into ATS** and upload resumes, enhancing the recruitment process. (1 reviews) - Users find the **confusing questions** limiting, though options to modify them may exist within the program. (1 reviews) - Expensive (1 reviews) - Feature Deficiency (1 reviews) - Inaccuracy (1 reviews) - Users experience **integration issues** with Crosschq, making it challenging to connect with ATS like Workday. (1 reviews) - Users feel there is a **lack of customization** for role management in Crosschq, limiting organizational adaptability. (1 reviews) ## Crosschq Reviews ### 1. AP's Review of Crosschq **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2021 **What do you like best about Crosschq?** The automation and ease of use! Crosschq has saved me HOURS each week. Surveys also give wonderful information and insight on the candidated. The Crosschq staff is also so amazing in that they are so helpful and friendly. **What do you dislike about Crosschq?** I only wish that I could dismiss some alerts. While I appreciate seeing them, I know that a fraction of them are not true, but appear on the report anyway. For example, a candidate enters a direct supervisor as a reference and both work within the same proximity of the building. Their locations set off the same IP address alert and again, while I appreciated knowing this information, I would like to dimiss the alert in certain situations so the candidate does not look trustworthy during audits of files. **Recommendations to others considering Crosschq:** Crosschq is beneficial for businesses that do not require highly analytical reference data. For our organization, we simply want to know that the individual has an honest character, is reliable, and how they work with others. While there are many surveys available for use, users still have the option to create their own, which is helpful! I have received many honest answers from references, which also tells me that the references feel comfortable with the level of privacy within the surveys. Any negative Crosschq results have typically been consistent with poor work ethic from a candidate. **What problems is Crosschq solving and how is that benefiting you?** Solving problems of time-consuming manual reference checks via telephone and email. Benefits include observing similiar scores of unfavorable candidates within new applicants and putting on the caution lights. ### 2. Huge time saver! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Crosschq?** As a recruiter, I used to spend every Friday afternoon chasing down references for the sales candidates I hired since it is a requirement for our hiring process, and it was my least favorite task to do. Enter, Crosschq and the entire reference check process became automated. It is simple to execute and gets references back quickly and efficiently, which has helped decrease our time to hire. Additionally, we receive thorough feedback from the references that we can easily track and share with our hiring managers. Absolutely recommend the software; it has saved my team so much time and energy! **What do you dislike about Crosschq?** More tutorials would be helpful for new users. Also videos for recruiters vs. hiring managers vs. HR could be good to build out for personas. **What problems is Crosschq solving and how is that benefiting you?** Our sales recruiting team used to struggle to hit our reference check compliance goal and are currently consistently hitting our reference checks at 100% compliance each month. ### 3. A huge benefit to any company! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Crosschq?** This product is simple to use and has taken the stress out of chasing down references during their work day! We have a limited team of recruiters and being able to outsource this part of the process allows us to me more productive with our time. **What do you dislike about Crosschq?** We have had a few glitches since we started using Crosschq- some that almost impacted hires. The crosschq team is always helpful, and quick to respond when needed. Some of the more general questions can seem out of place for specific roles so it's worth putting in the time on the front end to customize and make sure they're relevant for the roles you're sending it for. **Recommendations to others considering Crosschq:** Keep up the great customer service! Although the issues we have experienced were serious, the team was quick to review, fix and acknowledge any struggles we've had which is appreciated by our team. **What problems is Crosschq solving and how is that benefiting you?** We are required by some of the companies we partner with to have a certain amount of references completed on each employee. This is a very time consuming action and crosschq has eliminated the difficulty of getting in touch with a reference via phone. ### 4. Great for references but newer products are problematic **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Crosschq?** The references are SO easy and insightful. We have saved so much time using this product. I love how the questions are customized based on the role and the output is actionable and visual. Managers actually read them. **What do you dislike about Crosschq?** I have been using the quality of hire product and my experience has been truly negative. The survey was sent out with a question that made no sense (asking for a recent performance metric vs. a lifetime or historic one when many of the candidates being reviewed have churned) so we had to literally send it again from scratch and ask all of our leaders to complete it a second time. There have been multiple technical issues, as well. And the product is confusing. **Recommendations to others considering Crosschq:** Use for the references - 100%! **What problems is Crosschq solving and how is that benefiting you?** References were taking a long time to complete and were not really providing detailed and actionable information. This was time consuming and felt useless - now it's fast and useful. We also wanted to measure QoH so we can have improved process in future - no benefits to be realized yet on that product. **Official Response from Renee Hrabak:** > We are so happy you’re finding value from our 360 reference checking product! We’re sorry to hear that your experience with our new Quality of Hire solution has not initially been positive, and we understand your frustration with the hiccup in your specific instance. We are grateful for your feedback and collaboration with your team, and are pleased to share that it has resulted in a smoother launch process. We value each and every one of our customers and we will continue our determined focus to deliver solutions that help organizations build diverse, winning teams through data-driven hiring. ### 5. Streamline references **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2019 **What do you like best about Crosschq?** Takes the burden of references away from recruiters. Streamlines the process. Great UI. I have never once had a complaint from the candidate or the person giving the reference. **What do you dislike about Crosschq?** We don't get to hear things first hand and ask our own questions. There are many multiple choice answers and perhaps not enough "fill in the blank" questions to get detailed answers, rather than just on a scale of 1-5. **Recommendations to others considering Crosschq:** If you do not like doing references (which I do not) but want to quickly make sure you are staying compliant. Crosschq takes the burden from you. It is easy for candidates and references to complete and hiring managers get the data that they require to make a hiring decision. I love it. **What problems is Crosschq solving and how is that benefiting you?** I don't like doing references but they are still necessary. This service streamlines the process and is much better than call-center solutions. ### 6. Daily app for anybody involved in recruiting **Rating:** 5.0/5.0 stars **Reviewed by:** Maureen C. | Chief People Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2021 **What do you like best about Crosschq?** As a CPO, I love the fact that I can go to TalentWall and very quickly get a real time sense of where we are across multiple active processes. I also get great value from the analytics within the platform - all made super accessible via the executive dashboard. **What do you dislike about Crosschq?** This is a tool I use daily so definitely not much that I don't like. While there are a few data points I'd like to see that aren't in the dashboard or I'd like to see differently, that's usually a function of limitations with Greenhouse's API. **What problems is Crosschq solving and how is that benefiting you?** TalentWall provides value for all stakeholders within the process. For our recruiters, it's a way to quickly view assigned reqs and ensure candidate communications are happening n a timely manner. For hiring managers, they can view their pipeline at a glance and see what action is needed. And for senior leaders and executives, the ability to look at all relevant processes in one place is a huge time saver. ### 7. Consistent and efficient reference checking tool **Rating:** 4.5/5.0 stars **Reviewed by:** Kelly M. | HR + Recruiting Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2021 **What do you like best about Crosschq?** I like that Crosschg was able to streamline our previous reference checking process. It is incredibly efficient, and I can trust that the candidates who make it to the reference checking stage have a consistent and fair experience. We can gain better insights into potential future team members and how to set them up for success. **What do you dislike about Crosschq?** There is not much I dislike. Not all of our roles have built out custom surveys but the team is willing to partner with you to create them and you can use the default universal/general survey in those cases. **What problems is Crosschq solving and how is that benefiting you?** We have been able to make better-informed hiring decisions. It has also brought to light that certain candidates may not thrive in our environment, so we have avoided potential mishires. ### 8. Works great, but I find that I don't use it very often **Rating:** 3.0/5.0 stars **Reviewed by:** Jess W. | Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Crosschq?** I love how it's visually organized by req, stage, and then there are links for each candidate to greenhouse. It's a fantastic tool for organization. It's also a great way to communicate with hiring managers. **What do you dislike about Crosschq?** I am pretty organized, so I don't find myself using it that much. I also really dislike that you can't see which candidates you are working with directly. My organization uses it, and we have some evergreen reqs that everyone works on. I have to click on each candidate and look at the history to see if they are mine or someone else's. **What problems is Crosschq solving and how is that benefiting you?** It's a great visual to show hiring managers when they want to know the progress of a req. ### 9. Crosschq Review **Rating:** 3.5/5.0 stars **Reviewed by:** Michael K. | Talent Acquisition Associate, Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Crosschq?** The reports that it generates are very helpful in generating a complete picture of the candidate. The 1 to 5 scale allows for an accurate ranking and the feedback sections allow references to expand as necessary. **What do you dislike about Crosschq?** The interface can be a challenge to use sometimes when you attempt to create a manual check as the number of references specified seems to change from what was originally input. There are also occasional issues with downloading completed reports. **What problems is Crosschq solving and how is that benefiting you?** Crosschq is used to evaluate candidates from the perspectives of their coworkers and managers. ### 10. Love TalentWall! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2022 **What do you like best about Crosschq?** TalentWall tracks my candidates through the process but in a more visually appealing and cool way! Much better than a spreadsheet! **What do you dislike about Crosschq?** There isn't anything I dislike. It has capabilities that I didn't even realize I would love. Especially the analytics! **What problems is Crosschq solving and how is that benefiting you?** If I'm honest, data and analytics aren't my strong suit, so TalentWall's easy access to data makes me so much more effective as a recruiter. ### 11. Big Asset to our Pre-employment process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Crosschq?** Crosscheq is a seamless process to collect and review candidate references. It's straightforward, simple to navigate through from a candidate perspective and a employer perspective. You can customize your survey templates and collect as many references as you need. **What do you dislike about Crosschq?** The integrations piece could be a little more built out with our ATS but we have found some process workarounds to make it work as we needed it to. Besides that there aren't too many issues I have noticed. **What problems is Crosschq solving and how is that benefiting you?** We are solving the use case of having to manually collect candidate reference data. It allows us to keep track of where things are and follow up as needed with either the candidate or the references themselves. ### 12. Love this reference checking tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Holly B. | Executive Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Crosschq?** I love that with the click of a few buttons I can request references for the senior level candidates I am working with. **What do you dislike about Crosschq?** There really is nothing I dislike at this time **What problems is Crosschq solving and how is that benefiting you?** We were spending hours on reference checking & scheduling reference checks for each hire, and Crosschq has allowed us to do this within minutes, and it compiles the data in a better way than what we could do on our own. We love it ### 13. Does the job, could be better **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Crosschq?** I like the ease of submitting the reference check to the candidate, sending alerts when there could be a fraudulent reference and the final report it compiles. **What do you dislike about Crosschq?** I wish we could customize the questions for the references. If we need to follow-up with a reference over the phone, there should be a way to capture those notes in crosschq and also incorporate those notes in the final report. In the question that asks if they would recommend the candidate for the same role in the company (or something like that), there should be a follow-up response for the reference if they answer "maybe". We had several references who didn't like the question or how it was worded but there was no where to provide context. **What problems is Crosschq solving and how is that benefiting you?** The benefit of the self-review is helpful to see how candidates align with their references. Getting an alert for a potential fraudulent reference is helpful. ### 14. Good automated reference check platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Crosschq?** Simple process of initiating the reference check. Crosschq can be sent by a button in your CRM to the candidate and sends updates to you as the reference check completes. **What do you dislike about Crosschq?** The automated responses are sometimes misleading from references. With only a few options for the references to submit, I've seen contradicting answers that have made us need to contact the references for more clarity. **What problems is Crosschq solving and how is that benefiting you?** We are increasing the efficiency of reference checks which is very helpful in creating a tight hiring process as our company scales. It also allows the candidate to take ownership of the process and provide solid references who will take the time to fill out the form. ### 15. Simple and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle T. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Crosschq?** Crosschq has been such a great tool to use as a recruiter. The process is pretty efficient, seamless, and intuitive. **What do you dislike about Crosschq?** Some of the grading colors. For instance, hiring managers to jump to conclusions when a candidate grades themselves as 4.0 in an area and references come back as yellow at 3.7-3.9. The reference score is pretty high but the grading bar color seems to throw leaders off and turns into me putting out fires for candidates that I should be making an offer for. Usually, it adds a whole, IMO, unnecessary conversation that then lengthens the process sometimes. **What problems is Crosschq solving and how is that benefiting you?** Time saved doing manual references ### 16. Fantastic addition to our recruitment process! **Rating:** 5.0/5.0 stars **Reviewed by:** Conor M. | Sales Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Crosschq?** The fact that we just have to press the send test button once to get all of the candidates references completed **What do you dislike about Crosschq?** Nothing to add here it is user friendly and nothing to dislike so far **Recommendations to others considering Crosschq:** Use this for reference check it reduces the manual workload and has saved me Loads of time with great insightful Reports **What problems is Crosschq solving and how is that benefiting you?** Getting in contact with references that were hard to reach ### 17. So easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole C. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Crosschq?** I love that we can tweak what is required, the reminders that go out, and how easy it is for my candidates to use. I upload the results to our ATS and tag our hiring manager. **What do you dislike about Crosschq?** There is not anything I dislike about this tool. **Recommendations to others considering Crosschq:** It's an amazing tool! **What problems is Crosschq solving and how is that benefiting you?** I can see what others say about potential candidates. This is a HUGE benefit for us. ### 18. I love Crosschq **Rating:** 4.5/5.0 stars **Reviewed by:** Jaire B. | Freelance Photographer, Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Crosschq?** It's so easy to use! I don't need to onboard my team members to understand its meaning. **What do you dislike about Crosschq?** I'm not a fan of how we can't adjust the verbiage of the reminder emails sent to candidates. **What problems is Crosschq solving and how is that benefiting you?** We're able to see 360, something we haven't been able to do before. Also, being able to compare across all jobs with the same general survey is more statistically valid. ### 19. Great value add and amazing customer service! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** September 21, 2021 **What do you like best about Crosschq?** Automating reference checks is a game-changer. It saves a plethora of time for Hiring managers and lets referees complete the form at their own time. The report is highly insightful, and the flags introduce another layer of reliability to the hiring process. Moreover, Crosschq's sales reps, technical consultants, and customer service reps are highly knowledgeable. They always follow up, meet deadlines and provide excellent support during the pilot, implementation, and post-purchase phases. **What do you dislike about Crosschq?** The report does not yet upload to the ATS. This introduces an extra process for our team to view the Report due to our security permissions. It would be beneficial if the report would upload directly to the ATS. **What problems is Crosschq solving and how is that benefiting you?** Managers have more insight into how to manage their new hires. Making sure we hire legitimate talent. ### 20. Crosschq is a hidden gem for hiring smarter **Rating:** 5.0/5.0 stars **Reviewed by:** Caleb L. | Director of Product, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2021 **What do you like best about Crosschq?** It's very simple and straightforward to use, makes the whole process of gather references easy. It's data focused and makes it simple to compare candidates applying to the same job apples-to-apples. There are also feature to highlight potential areas of concern for different candidates (ethics, etc). This makes it not only easy to find candidates good candidates, but also to filter out candidates based on details that you wouldn't otherwise get from just a phone interview with a reference. They're also very engaging with their users and genuinenly interested in how you use that platform and how you want to see the platform progress. They will take the time to ensure you're comfortable using that platform and how to interpret the results of their surveys. **What do you dislike about Crosschq?** The platform has a couple of UI/UX quirks that make navigating or filtering candidates a little more of a challenge than it needs to be. Nothing I would consider a deal killer, but the platform is missing a few things in that area that make it feel a little less mature. Outside of that **Recommendations to others considering Crosschq:** Make sure you get a full rundown from the onboarding team on how to interpret the survey results. There's a lot of good information the surveys provide, don't just gloss over it. **What problems is Crosschq solving and how is that benefiting you?** It's helped us in making better hiring decisions -- we're not just relying on our initial impressions of a candidate from a couple of interviews, but instead on a data-driven approach to see how that person is to work with. We've been able to minimize turnover within all of our departments by finding candidates that fit our company culture around integrity, work ethic, and how well others have been able to work with them. ### 21. References - a burden no more. **Rating:** 5.0/5.0 stars **Reviewed by:** Edward A. | Vice President, Talent Acquisition, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2021 **What do you like best about Crosschq?** I like the reference reports, which include a summary of strengths and areas of development. **What do you dislike about Crosschq?** I can't identify anything that I dislike as of yet. **What problems is Crosschq solving and how is that benefiting you?** At Alation, we are growing and hiring at a fast pace. We didn't want the reference process to slow us down to making an offer decision but we knew we needed to complete this step without cutting corners to ensure the quality of hires is maintaining to a high standard as new talent come into the organization. We discovered that Crosschq not only saved us time but we were able to see a more comprehensive report than what we were gathering in our old process. ### 22. Crosschq for quick Background check **Rating:** 5.0/5.0 stars **Reviewed by:** Vanthana V. | Talent acquisition partner, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Crosschq?** It gives Individual reports and provides you with accurate and detailed information. User friendly. We will get the report immediately once the References Submit the feedback. It tracks the References IP address also; it notifies us if there is any Red Flag. **What do you dislike about Crosschq?** Crosschq can cover Linkedin details of the References as well as the candidates. **What problems is Crosschq solving and how is that benefiting you?** Calling up every references atleast takes 30 Mins for a recruiter and preparing report takes another 3o mins. After crosschq everything is automated so the process is real quick and time saving. ### 23. Seamless/fast way to collect and gather references for potential hires **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2022 **What do you like best about Crosschq?** The little effort for the recruiter/HR to collect feedback from former coworkers. I love that it's all done on the backend and automated, which then we care share with the hiring team and any other stakeholders. **What do you dislike about Crosschq?** Sometimes in concludes the feedback when not all parties have completed it. Sometimes the person submitting the reference will get blocked out but then the survey concludes. **What problems is Crosschq solving and how is that benefiting you?** Automation of the referral process Seamless way of the new hire submitting references on the backend Easy way to share all feedback with hiring managers without back and forth communication ### 24. I have an amazing experience using CrossChq **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Crosschq?** The most helpful part about using CrossChq is the ability to clearly see the results and evaluate both the self-evaluations and the manager/employee report. **What do you dislike about Crosschq?** I don't have much to dislike except the ability to just automatically check the candidate report right from the dashboard instead of clicking in the candidate's tab which is an extra step. Also the ability to automatically be signed in but I understand that is for security reasons. **Recommendations to others considering Crosschq:** The website is pretty easy to use. For references, make sure you review all portions of the pfd. **What problems is Crosschq solving and how is that benefiting you?** I can clearly outline and evaluate the potential of a candidate through their reference checks so I can present to managers and staff explaining why they would be a good fit. ### 25. Sr. Director Talent **Rating:** 5.0/5.0 stars **Reviewed by:** Andy G. | Senior Director, Talent **Reviewed Date:** March 02, 2022 **What do you like best about Crosschq?** Ability to visualize TA hiring data that leadership actually cares about **What do you dislike about Crosschq?** some glitches on EEOC reporting data..... **What problems is Crosschq solving and how is that benefiting you?** The ability to capacity plan and proper visualization on TA data for goals ### 26. Excellent tool for candidate references **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Crosschq?** This is an extremely customizable tool. I'm able to specify which type of references need, go deep on questions requested from the refence, and the question library is very useful for building a questionnaire quickly. Handy! **What do you dislike about Crosschq?** It seemed like reference had to be invited by phone only, which adds an extra step because I need to ask the permission of the referring party wether or not they consent to being contacted by text. Plus, then they'd have to answer all the questions on their phone, which seems like its more work than on computer. **What problems is Crosschq solving and how is that benefiting you?** I can get detailed references from specific people around the candidate, avoiding low-quality references + gut-checking specific questions that may arise out of the interview. ### 27. Crosschq Review **Rating:** 5.0/5.0 stars **Reviewed by:** Justin R. | Talent Acquisition Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Crosschq?** Crosschq functions as an automated means of making sure HMs have what they need to make quality informed decisions about prospective candidates in a fraction of the time. **What do you dislike about Crosschq?** Nothing, things drastically improve with regards to automating the process and moving things forward. **What problems is Crosschq solving and how is that benefiting you?** HMs can get references a heck of a lot faster than before, and members of the hiring team can all be on the same page in understanding if references are credible, let alone completed. ### 28. Easy and Efficient! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2022 **What do you like best about Crosschq?** Candidate self-service! It's nice that they can handle each part of the assigning process on their own. It's quick and easy! **What do you dislike about Crosschq?** I wish we could get progress updates as responses come in--allowing us to better keep track of compliance **What problems is Crosschq solving and how is that benefiting you?** Referral calls are no longer a nuisance! ### 29. Very Helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Mychal M. | Talent Acquisition Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Crosschq?** It is very user-friendly and easy to understand. I am new to the software and the position and it has been easy to navigate and find candidates and their references. **What do you dislike about Crosschq?** I wouldn't say I liked the emails I received and am unable to open it. It does not allow me to open up the page very often so the reminder is nice but the link does not work. **What problems is Crosschq solving and how is that benefiting you?** The easy to use software for references. ### 30. Save time and get it done **Rating:** 5.0/5.0 stars **Reviewed by:** Erica M. | GRC Solutions Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Crosschq?** I liked the cross cq took the time do save us time getting the referrals done and the questions answered. **What do you dislike about Crosschq?** The only thing I really disliked was not having availability for more job roles. I understand we were limited with the beta **What problems is Crosschq solving and how is that benefiting you?** I am solving time management and not using all my resources trying to reach references and spending all day calling multiple people, it has increased performance. ### 31. I think the tools is great at reminding us and the candidates **Rating:** 4.5/5.0 stars **Reviewed by:** Dylan H. | Clinical Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Crosschq?** Reminding candidates about missing refference checks and remind us when they dont as well **What do you dislike about Crosschq?** I do not like how I have to initiate it before sending and offer **What problems is Crosschq solving and how is that benefiting you?** Getting candidates to turn things in faster and getting them to select if they are interested in a career with us. Love that report! it lets us reach out to more licensed professionals. ### 32. Efficient Reference Check System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Crosschq?** My favorite feature with Crosschq is their integration with Greenhouse. It's a simple process that allows us to see a score in our ATS. **What do you dislike about Crosschq?** Crosschq could improve on their default message for when you are sending reminders to candidates to complete their reference check. **What problems is Crosschq solving and how is that benefiting you?** Crosschq has helped enormously with our efficiency on bringing back references to our Hiring Managers. ### 33. LOVE IT **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Crosschq?** Crosschq is easy to use. I love the integration within greenhouse. It allows me to see the current status of whether or not the candidate completed their references. It also has the ability to send the references to the hiring manager/stakeholder. **What do you dislike about Crosschq?** Being able to have the references just automatically get copied over to greenhouse. **What problems is Crosschq solving and how is that benefiting you?** Quality of the candidates ### 34. Automation to an antiquated process! **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa H. | TA Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Crosschq?** Crosschq takes the bias and administrative strain out of the reference check process. Their background and context of how they developed templates, allows for a REAL reference check. It's also user friendly- to the company, to the reference, and to the potential hire. No more typing word for word references, or trying to probe for info. CrossChq does it for you. It also it the missing link in building your talent pool, allowing a bigger reach into the marketplace, in an avenue you would have never thought of! **What do you dislike about Crosschq?** You do need to stay on top of your references within your ATS to make sure to check the completed box. I highly suggested adding it as a step in your recruiting process, with preset within the dispositions in your ATS, "Reference Check Stage" or "Reference CrossChq Stage". **Recommendations to others considering Crosschq:** Huge ROI, factor in time and consistency of completed reference checks. If used properly, it can help with your predictive hiring models. **What problems is Crosschq solving and how is that benefiting you?** We are solving for a huge administration burden AND for making sure the references are completed prior to offer, so we can remove the contigencies within the offer extensions. ### 35. Simple and automated. Great 360 feedback and major time savings. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2020 **What do you like best about Crosschq?** - Ease of use and exceptional customer support. - 360 review from candidate and references - Ability to see development areas and where to invest **What do you dislike about Crosschq?** I had some concern more senior candidates would be opposed to an online reference tool, but I was surprised to not see pushback. I wish the integration with greenhouse was a little more robust, but this is a Greenhouse issue not a crosschq. All of the Greenhouse integrations integrate at the bare minimum. **What problems is Crosschq solving and how is that benefiting you?** Saving time with reference checks and getting a more complete consistent experience for all considered candidates. ### 36. I love TalentWall **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2021 **What do you like best about Crosschq?** Beautiful data visualization that's easy to digest for both TA and non-TA professionals. **What do you dislike about Crosschq?** I wish that TalentWall integrated with more applicant tracking systems or there was an easy way to input data that doesn't live in an ATS. **What problems is Crosschq solving and how is that benefiting you?** Increasing visibility to hiring teams on the work that TA teams put in to make 1 hire, which provides reassurance. Data speaks louder than words. ### 37. Great insights, simple interface **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Crosschq?** I've had nothing but great interactions with the Crosschq team. The platform makes it easy to add new users and change their access levels. I love the recruit feature- we've made several hires through this referral process! **What do you dislike about Crosschq?** Some issues with our integration with our ATS (Greenhouse) and the exporting feature. **What problems is Crosschq solving and how is that benefiting you?** Our integration issue is being addressed quickly. ### 38. User friendly and great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Crosschq?** Love the prospect reporting that you can customize and pull into a report. Also the ease at sending emails and contacting references. The easiest platform I've used so far. **What do you dislike about Crosschq?** The least helpful is not being able to customize the template for candidates that might have less experience and being able to tailor questions to different experience levels **What problems is Crosschq solving and how is that benefiting you?** Faster response time and ease of use which we benefit from immensely. Also the benefit of prospecting for candidates through the platform is great as well and very easy. ### 39. Effective and quantitative tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Crosschq?** Gives quantifiable information about a candidate's references on an easy scale of 1-5. Automated **What do you dislike about Crosschq?** Lack of customization that I'd like to see further built out **What problems is Crosschq solving and how is that benefiting you?** Automation of facilitating reference checks. it makes it easier for our recruiters to not have to go back and forth with the candidate's references ### 40. Highly recommend Crosschq **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2021 **What do you like best about Crosschq?** Crosschq provides a standardized way to gather reference information. It's easy to understand reports allow us to compare reference responses for an applicant and help us to identify patterns of performance or attitude. We have also used it to compare several top choice applicants for a position which helped us choose the right one for the job. **What do you dislike about Crosschq?** The only downside I have experienced is the inability to customize a question set or add a custom question "on the fly." **What problems is Crosschq solving and how is that benefiting you?** Crosschq has allowed us to standardize reference checking in our organization. We have a record of contacts and their responses. The standardized reports allow for consistency across positions and locations so that every applicant goes through the same process. ### 41. Time Saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Johanna F. | Senior Recruiter - Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2021 **What do you like best about Crosschq?** Easy to use, no back and forth with trying to get ahold of references, easy for references to complete **What do you dislike about Crosschq?** Can't sense any hesitations that you might normally be able to do on the phone live with references. **What problems is Crosschq solving and how is that benefiting you?** Another manual step crossed off recruiters plates ### 42. So helpful! **Rating:** 4.0/5.0 stars **Reviewed by:** Autumn M. | Manager of People and Culture, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Crosschq?** Helps us hire good people, fast! Reference checking is an important piece of the recruiting process and this makes it incredibly simple for all parties **What do you dislike about Crosschq?** Nothing. It even integrates with our applicant tracking system **What problems is Crosschq solving and how is that benefiting you?** With a lean recruiting team, reference checking is done automatically with crosschq ### 43. Crosschq best tool for all recruiters **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Crosschq?** We don't have the time or manpower to do hundreds of reference checks a year **What do you dislike about Crosschq?** So far so good, we came from a competitor because the cost was much lower **Recommendations to others considering Crosschq:** Best reference checking tool available **What problems is Crosschq solving and how is that benefiting you?** Easy for applicants to use, easy for recruiters to use ### 44. CrossChq has been a valuable and easy-to-use tool to conduct reference checks. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Crosschq?** The integration was seamless, and it provides a low-maintenance experience. **What do you dislike about Crosschq?** There isn't much to dislike at the moment. **What problems is Crosschq solving and how is that benefiting you?** CrossChq provides a hands-off approach to acquiring reference checks for many of our job reqs. It allows hiring managers and recruiters more bandwidth for other recruiting activities. ### 45. streamlined process **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Crosschq?** I like that it sends in a survey format, is easy to use on the phone, and it's quick to complete even if you have a fast-paced lifestyle. **What do you dislike about Crosschq?** it shows the candidate they are only a percentage complete when they enter in their references, which is confusing to the candidate because they think they have more to do on their end. **What problems is Crosschq solving and how is that benefiting you?** benefit is that is asks the references if they are interested in employment as well which creates prospects ### 46. Great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Crosschq?** the convenience of not having to call people. they can fill out their feedback on their own time. **What do you dislike about Crosschq?** the fact that people cannot choose actual areas for development. they are prompted to select specific answers set in the system even if they are not true. also, if someone doesn't get the crosschq link, we cannot resend to the same email. We always have to ask the candidate for an alternative email which is a little annoying. **What problems is Crosschq solving and how is that benefiting you?** Saving time ### 47. Makes the Process Easier to see at a Glance **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2021 **What do you like best about Crosschq?** Its simple UI makes it easy to see real quick where candidates are and what needs to happen. **What do you dislike about Crosschq?** People that are waiting on the next step vs. folks that are still in the same stage are combined in the same column. It would be nice to know which folks need action on them vs. which ones are waiting for their scheduled step. **What problems is Crosschq solving and how is that benefiting you?** We use Greenhouse for hiring and TalentWall allows us to see things very quickly vs. digging and clicking a ton. ### 48. Easy to use platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Crosschq?** Automated with simplicity to make the final stage of the recruitment process as smooth as possible. I've heard nothing but positive feedback from a user perspective when working with candidates too. **What do you dislike about Crosschq?** The pitfall with automation is that there is not much room for customisation, but I think that CrossChq does a good job of getting enough content to make a quality reference. **What problems is Crosschq solving and how is that benefiting you?** Making the process of getting references done as smooth as possible. ### 49. Very good - easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2021 **What do you like best about Crosschq?** the ease of access! quick turn around ability to see a detailed report **What do you dislike about Crosschq?** not be able to add our own detailed questions. Sometimes by using CrossChq I worry about losing valuable insight that the reference can provide by not asking in-depth questions **What problems is Crosschq solving and how is that benefiting you?** it has helped us solve the fact that references used to not answer - with CrossChq and the multiple reminders I think it pushes for responses sooner ### 50. TalentWall review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2021 **What do you like best about Crosschq?** TalentWall does an excellent job of keeping track of applicants and integrates nicely to our other applications. **What do you dislike about Crosschq?** At this point, there has not been a downside to TalentWall. **What problems is Crosschq solving and how is that benefiting you?** We have been able to easily keep candidates moving through the pipeline. ## Crosschq Discussions - [What does Crosschq do?](https://www.g2.com/discussions/what-does-crosschq-do) - 1 comment - [View Crosschq pricing details and edition comparison](https://www.g2.com/products/crosschq/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+06%3A16%3A48+-0500&secure%5Bsession_id%5D=91ebe701-fe5f-4269-a7ab-50bdba4db74a&secure%5Btoken%5D=76d04065654e8d3bad645a71e91af6b51ced72541de0f7ed3a81a738df2edeb8&format=llm_user) ## Crosschq Features **Platform Basics** - Interoperability - Performance - Self-service - Automation **Platform Functionality** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Platform Content** - Templates - Automated - Reports **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Data** - Platform Search - Dashboard - Alerts and Notifications - Analytics **Platform Basics** - Optimization - Interoperability - Performance **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Functionality** - Dashboard - Talent Management - Diversity - Talent Acquisition - Proctoring - Assessments **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Agentic AI - Talent Intelligence** - Multi-step Planning - Adaptive Learning - Natural Language Interaction - Decision Making **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot ## Top Crosschq Alternatives - [Xref](https://www.g2.com/products/xref-xref/reviews) - 4.6/5.0 (476 reviews) - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (506 reviews) - [HiPeople](https://www.g2.com/products/hipeople/reviews) - 4.6/5.0 (440 reviews)