MN
Melisa N.
Manager, Partner Business Process Architecture
Enterprise (> 1000 emp.)
"Seamless, Automated Account Mapping That Boosts Partner Team Efficiency"
5/5
What do you like best about Crossbeam?

Crossbeam has made account mapping for our teams seamless and automated, creating efficiency and accuracy for our partner teams. Review collected by and hosted on G2.com.

What do you dislike about Crossbeam?

Crossbeam only accepts certain standard objects from Salesforce so that has created some limitations for us since we use Custom objects for certain data we would like to sync and map within Crossbeam. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Easy UI and Seamless Real-Time CRM Sync for Partner Collaboration"
4.5/5
What do you like best about Crossbeam?

The UI is easy to navigate, and the sync with the CRM is seamless and real-time. It’s especially useful when we need to collaborate with our partners on shared customer opportunities or prospecting. Also very helpful internally to convince sales team on who to work with as a strategic partners. Review collected by and hosted on G2.com.

What do you dislike about Crossbeam?

Not all users have access to exporting data as a spreadsheet (in my company, access isn’t granted to everyone). Review collected by and hosted on G2.com.

Jérémy G.
JG
Jérémy G.
Directeur commercial et des alliances
Small-Business (50 or fewer emp.)
"Crossbeam Integrates Perfectly with Our CRM for Stronger Partnership Strategies"
5/5
What do you like best about Crossbeam?

Crossbeam integrates perfectly with our CRM and helps us build partnership strategies. Review collected by and hosted on G2.com.

What do you dislike about Crossbeam?

Maybe the Design, but it seems still very OK Review collected by and hosted on G2.com.

Sebastian C.
SC
Sebastian C.
Sr. Manager Account Management
Mid-Market (51-1000 emp.)
"Crossbeam Salesforce Copilot Supercharged Our Partner Deal Engagement"
4/5
What do you like best about Crossbeam?

The Crossbeam Salesforce Copilot has supercharged our partner strategy, driving us to engage in more deals than ever before. Review collected by and hosted on G2.com.

What do you dislike about Crossbeam?

The standalone app is a bit hard to navigate, so I tend to use the SFDC copilot. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Quickly Find the Right Vendor Contacts for Valuable Account Intel"
5/5
What do you like best about Crossbeam?

ability to locate the correct contact within an aligned vendor. being able to engage them directly for account intel is incredibly valuable Review collected by and hosted on G2.com.

What do you dislike about Crossbeam?

requiring SFDC to have all accounts accurately synced to show accounts can be a challenge Review collected by and hosted on G2.com.

Jared T.
JT
Jared T.
Senior Partner Programs Manager
Mid-Market (51-1000 emp.)
"Easy to Navigate, Fast Filtering, and Always Finds What I Need"
5/5
What do you like best about Crossbeam?

Very easy to navigate and filter. I use it everyday and can always find what I'm looking for quickly. Review collected by and hosted on G2.com.

What do you dislike about Crossbeam?

Nothing at all. I don't have any issues with it right now. Review collected by and hosted on G2.com.

Ken S.
KS
Ken S.
Sr Partners Business Manager
Mid-Market (51-1000 emp.)
"Easy to Use, Great Visibility, and Major Time Savings for Quick Wins"
5/5
What do you like best about Crossbeam?

I like the ease of use and visibility it provides. The time savings alone in determining overlaps is amazing. However the ability to zero in on quick revenue and quick wins is a game changer. Review collected by and hosted on G2.com.

What do you dislike about Crossbeam?

Only that we can't export data in Excel, however that may be a license limitation for us. I can still access these types of reports in SalesForce Review collected by and hosted on G2.com.

Manmeet D.
MD
Manmeet D.
Sr. Business Systems Analyst
Mid-Market (51-1000 emp.)
"Crossbeam is a powerful tool for partner ecosystem management."
4.5/5
What do you like best about Crossbeam?

Crossbeam allows us to upload and map account data (including via CSV for offline partners), making it easy to identify overlaps between Contentstack’s customers/prospects and those of our partners. The platform supports both online and offline partners.

The customer support has been helpful in troubleshooting issues and answering questions for implementations. Review collected by and hosted on G2.com.

What do you dislike about Crossbeam?

Some partners may change their sharing settings or population definitions over time, which can affect the availability of overlap data in reports, which requires regular review and updates. The documentation for upgrading to the new Salesforce integration was lacking, lack of clarity on specific changes that were required to ensure a smooth transition. Review collected by and hosted on G2.com.

Stephane J.
SJ
Stephane J.
Alliances Manager
Mid-Market (51-1000 emp.)
"Great Overlay Visibility for Account Prospecting"
4/5
What do you like best about Crossbeam?

The most interesting thing in my opinion is the visibility of the overlays on the accounts that the oon is prospecting. Review collected by and hosted on G2.com.

What do you dislike about Crossbeam?

We need to go through lot of clicks to achieve our goals Review collected by and hosted on G2.com.

Brett F.
BF
Brett F.
InfraGard Houston Chapter Member
Mid-Market (51-1000 emp.)
"Clear Path to Data-Driven Account Mapping and New Partner Acquisition"
5/5
What do you like best about Crossbeam?

A clear path to data driven account mapping and new partner acquisition Review collected by and hosted on G2.com.

What do you dislike about Crossbeam?

No integration with AWS although offline partners works for now. Review collected by and hosted on G2.com.