AN
Verified User in Information Services
"Built Confidence With First-Time Visitors"
4.5/5
What do you like best about CRMOne?

From the first visit, the chat feels helpful and humanized. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

No emoji support in chat, a small thing, but people notice. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne
Edit edit

We're glad to hear that you found our chat helpful and humanized. We appreciate your feedback about emoji support and will take it into consideration for future improvements.

AN
Verified User in Information Technology and Services
"Conversations Packed With Useful Data"
4.5/5
What do you like best about CRMOne?

Every response is tracked, and we can analyze it later. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

There aren’t many export formats to choose from. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne
Edit edit

We're glad to hear that you find our response tracking feature useful! We're constantly working on improving our export formats, so stay tuned for updates in that area.

AN
Verified User in Printing
"An AI Co-Creator for Content and Design"
5/5
What do you like best about CRMOne?

It even suggests what to write and where, a huge time-saver. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

It has been little complicated at first but after frequent use I am happy that I am able to understand the workflow Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne
Edit edit

We're glad to hear that CRMOne's content suggestions are saving you time!

AN
Verified User in Education Management
"Reducing Workload with Aeri Chatbot"
5/5
What do you like best about CRMOne?

Before CrmOne, we kept answering the same customer questions over and over. Now, it replies to all the common ones automatically. Saves us so much time. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

It doesn’t support voice messages. That would’ve made our client chats smoother, especially for quick replies. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne
Edit edit

We're glad to hear that CRMOne has been able to save you time by automatically replying to common customer questions.

AN
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"No more juggling spreadsheets"
5/5
What do you like best about CRMOne?

Everything we need, leads, emails, follow-ups, is now in one place. Our team no longer has to jump between different platforms to manage customer interactions, which saves time and keeps everything organized. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

The reports are full of useful insights, but they felt a bit complex at first. After some time, we got the hang of it, and now it helps us track everything effectively. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne
Edit edit

We're glad to hear that CrmOne has helped streamline your customer interactions and save time.

AN
Verified User in Computer Software
"Scalability for Growth"
4.5/5
What do you like best about CRMOne?

As our business grows, CrmOne grows with us. It’s flexible and easy to upgrade, which makes it perfect whether you’re small or scaling fast. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

As we’ve grown, we’ve found ourselves wanting a few more high-level features, it’s good, but growing businesses might want more over time. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne
Edit edit

We're glad to hear that CRMOne has been able to scale with your business and provide the flexibility you need for growth.

AN
Verified User in Financial Services
"24/7 Customer Support with Aeri Chatbot"
4.5/5
What do you like best about CRMOne?

Earlier we used to struggle with too many customer messages at once. Now CrmOne handles them smoothly, and our replies go out much faster. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

It can’t handle very specific or technical questions related to our industry. We still need to step in sometimes. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne
Edit edit

We're glad to hear that CRMOne has helped improve the efficiency of your customer support by handling messages and replies more smoothly.

AN
Verified User in Cosmetics
"Automated Follow-Ups Changed Everything"
4/5
What do you like best about CRMOne?

It reminds us to follow up, so no lead goes cold. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

Timezone-specific scheduling is missing, which is tricky for global teams. Review collected by and hosted on G2.com.

AN
Verified User in Financial Services
"CRMOne Simplified Sales Reporting"
4.5/5
What do you like best about CRMOne?

Pre built templates saved us so much time every week. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

Setting up custom reports takes time and patience. Review collected by and hosted on G2.com.

AN
Verified User in Medical Devices
"CRMOne Keeps Getting Better"
4.5/5
What do you like best about CRMOne?

They keep rolling out updates, and we love that. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

Sometimes updates are made without giving us a heads-up. Review collected by and hosted on G2.com.