AN
Verified User in Computer & Network Security
"CrmOne Helped Us Grow Without Losing Control"
4.5/5
What do you like best about CRMOne?

All our customer data is neat and accessible across departments. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

Doesn’t support dark mode yet. Hope they update that feature soon :) Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne
Edit edit

We're glad to hear that CRMOne has helped you keep your customer data organized and accessible across departments.

AN
Verified User in Computer Software
"Aeri’s Human-Like Chat Delivers Real Value"
5/5
What do you like best about CRMOne?

Chat feels smooth and real, not robotic. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

We want more control over who can edit specific fields Review collected by and hosted on G2.com.

AN
Verified User in Financial Services
"Never Miss a Lead, Even After Hours"
4.5/5
What do you like best about CRMOne?

Even after work hours, Aeri talks to visitors and keeps us in the loop. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

We wish we could make the chatbot talk more like us. It sounds the same every time. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne
Edit edit

We're glad to hear that Aeri has been helpful in keeping you in the loop even after work hours. We appreciate your feedback about the chatbot's conversational style, and we'll take it into consideration for future improvements.

AN
Verified User in Financial Services
"Accelerate Your Sales Performance with CrmOne"
4.5/5
What do you like best about CRMOne?

With CrmOne, we can see where every lead is in the pipeline. It's made follow-ups super easy and our sales process more organized. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

A lot is going on in the system, and it can be overwhelming for someone new. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne
Edit edit

We're glad to hear that CrmOne has helped you see where every lead is in the pipeline and made follow-ups easier. We understand that the system can be overwhelming for new users, and we're continuously working on improving the user experience.

AN
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"24/7 support without hiring extra staff"
5/5
What do you like best about CRMOne?

Basic customer queries are now handled instantly, which has taken a huge load off our team. Instead of spending hours answering the same questions, we can now focus on bigger priorities. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

For general queries, Aeri Chatbot works great, but unique or highly specific questions can sometimes trip it up. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne
Edit edit

We're glad to hear that CrmOne has been able to help your team by handling basic customer queries and freeing up time for bigger priorities.

AN
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
"Our sales team actually uses this CRM"
5/5
What do you like best about CRMOne?

Tracking deals and follow-ups used to be a challenge, but now it’s completely streamlined. We always know the status of every lead, and our team can stay on top of follow-ups without the usual confusion. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

The mobile app is handy for quick updates, but we’d love to see more advanced features like on the desktop version. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne
Edit edit

We're glad to hear that CrmOne has streamlined your deal tracking and follow-ups, making it easier for your team to stay on top of leads.

AN
Verified User in Education Management
"Seamless AI-Driven Design, Simplified"
5/5
What do you like best about CRMOne?

The AI-generated content actually makes sense and saves a lot of time. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

Hoping for full multi-language support soon.Creating good content used to take too much time, especially with language limitations. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne
Edit edit

We're glad to hear that you find our AI-generated content helpful and time-saving.

AN
Verified User in Computer Software
"A Chatbot That’s Always Available"
5/5
What do you like best about CRMOne?

We no longer need someone to monitor chat 24/7. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

We’d like to hand over to a real team member more smoothly. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne
Edit edit

We're glad to hear that CRMOne has helped you with 24/7 chat monitoring.

AN
Verified User in Dairy
Small-Business (50 or fewer emp.)
"Marketing that actually works"
5/5
What do you like best about CRMOne?

The automated emails and SMS features have made follow-ups effortless. Our team doesn’t have to manually check in with leads anymore, the system does it for us, keeping conversations moving and increasing conversions. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

The analytics dashboard gives us a lot of data, but better filtering options would make it easier to find exactly what we need. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne
Edit edit

We're glad to hear that you're finding our automated emails and SMS features helpful for follow-ups.

AN
Verified User in Broadcast Media
"The Ultimate Website Solution for 2025 and Beyond"
5/5
What do you like best about CRMOne?

It blends smart AI with amazing design.. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

The AI tool sometimes suggests too many changes that don’t fit our tone. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne
Edit edit

We're glad to hear that you appreciate the blend of smart AI and design in CRMOne. We understand your concern about the AI tool suggesting too many changes, and we will work on improving its accuracy and relevance to your tone.