![Padmakar B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Padmakar B.")
PB

Padmakar B.

Delivery Head - IT Applications

Enterprise (\> 1000 emp.)

7/16/2022

"Good operational CRM"

3.5/5

What do you like best about CRMNEXT?

The usability of CRMnext as an operational CRM, which helps in providing a 360 degree view of the Customer. It can also be used as a BPM with the recent upgrades. Review collected by and hosted on G2.com.

What do you dislike about CRMNEXT?

Better flexibility in setting up the various workflows and support to be pci DBS compliant Review collected by and hosted on G2.com.

What problems is CRMNEXT solving and how is that benefiting you?

Establishing a single source of customer information and enable 360 degree view of corporate as well as retail customers. Lead management, customer service request fulfillment, compliant management, information management, contact and content management are the salient features of the solutions

. Review collected by and hosted on G2.com.

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Rating Updated (7/18/2023)
Validated ReviewerIncentivizedSource: G2 Gives Campaign

See what 20 reviewers think of CRMNEXT

4.2 out of 5 · Verified reviews from real users

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