--- title: crmConnect Reviews meta\_title: 'crmConnect Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 22 reviews by the users' company size, role or industry to find out how crmConnect works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 22 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # crmConnect Reviews & Product Details CRM Connect is an all-in-one sales and marketing automation platform designed to help businesses attract, nurture, and close more customers efficiently. By integrating a comprehensive suite of tools, CRM Connect enables companies to manage customer relationships, automate marketing efforts, and streamline sales processes, all within a single, user-friendly interface. Key Features and Functionality: - Customer Relationship Management (CRM): Maintain a centralized database of unlimited contacts, track sales pipelines, and manage customer interactions effectively. - Marketing Automation: Automate email and SMS campaigns, create nurture sequences, and engage leads through various channels, including social media, email, text, voicemail, and chat. - Website and Funnel Builder: Design and deploy websites, landing pages, and sales funnels with ease, utilizing a library of pre-built templates and a drag-and-drop editor. - Appointment Scheduling: Offer self-scheduling calendars synced with Google Calendar or Outlook, allowing clients to book appointments seamlessly. - AI-Powered Features: Leverage AI for voice connectivity, conversation management across multiple channels, and workflow automation to enhance customer engagement and operational efficiency. - Unified Communication Inbox: Consolidate messages from various platforms, including Facebook, Instagram, Google My Business, SMS, phone calls, email, and web chat, into a single inbox for streamlined communication. - Reporting and Analytics: Gain insights into sales performance, marketing effectiveness, and customer behavior through comprehensive reporting tools. - Payment and Invoicing: Process payments directly through the CRM, manage invoicing, and handle memberships efficiently. Primary Value and Solutions Provided: CRM Connect addresses the challenges businesses face in managing multiple software solutions for sales and marketing by offering an integrated platform that automates and simplifies these processes. By capturing leads, nurturing them through automated campaigns, and closing deals with efficient sales tools, CRM Connect helps businesses reduce costs, increase sales, and build long-lasting client relationships on autopilot. The platform's mobile app ensures that users can manage their sales and marketing activities on the go, never missing an opportunity to engage with clients and leads. * * * Seller [CRM Aus](https://www.g2.com/sellers/crm-aus) Discussions [crmConnect Community](https://www.g2.com/products/crmconnect/discuss) Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/crmconnect/pricing) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![ActiveCampaign](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ View All Alternatives ](https://www.g2.com/products/crmconnect/competitors/alternatives) ## User Insights Average based on 22 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Toshim S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toshim S.") TS Toshim S. Sr. Analyst, Partner Revenue Strategy & Operations Mid-Market (51-1000 emp.) 12/10/2025 "Streamlined Chat Management with Rapid AI Support" 4/5 What do you like best about crmConnect? I use crmConnect to manage all my customer chat and leads in one place. I appreciate how it keeps my chats organized. I like the easy chat management because everything comes into one inbox, so I don't have to jump between apps. The fast AI replies are great because they provide quick, ready answers for faster responses. Setting up crmConnect was pretty easy with just a few steps, and we were ready to go. Review collected by and hosted on G2.com. What do you dislike about crmConnect? Feels a bit slow when switching between chats & UI could be more bit smoother but nothing major Review collected by and hosted on G2.com. What problems is crmConnect solving and how is that benefiting you? I use crmConnect to manage customer chats and leads in one place, keeping them organized. It easily consolidates everything into one inbox, and the fast AI replies provide quick, ready answers for faster response times. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite RL Risa L. Regional Manager Small-Business (50 or fewer emp.) 10/6/2025 "CRMConnect is getting better daily!" 4/5 What do you like best about crmConnect? I appreciate CRMConnect because it makes it much easier to manage follow-ups with potential leads and track traffic. Review collected by and hosted on G2.com. What do you dislike about crmConnect? CRMConnect occasionally overlooks when multiple duplicate guest cards are submitted, which can be frustrating. Additionally, the responses often feel impersonal and repetitive, making the experience less engaging. Review collected by and hosted on G2.com. What problems is crmConnect solving and how is that benefiting you? CRMConnect addresses my problems with delayed responses and follow-ups, which often result in missed opportunities to process applications from potential residents. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Krishna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krishna D.") KD Krishna D. Senior Analyst Enterprise (\> 1000 emp.) 4/29/2023 "Customer Relation Management" 5/5 What do you like best about crmConnect? Helps in quickly resolving customer issues. Also when a case is escalated it becomes easier to communicate the same with the customer. User friendly when compared to its competitors Review collected by and hosted on G2.com. What do you dislike about crmConnect? Sometimes tha application is a little slow and gets stuck. Need to wait for sometime to get it fixed . Need to have a lot of patience ce to tackle this kind of situation. Review collected by and hosted on G2.com. What problems is crmConnect solving and how is that benefiting you? It helps to keep track of all the tickets that we receive from. Helps to resolve the issues that the customer is facing in a timely manner which increases the performance of the business Review collected by and hosted on G2.com. Show More 9/25/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite KJ Kritika J. Analyst Mid-Market (51-1000 emp.) 7/22/2024 "CRM Connect Review" 4.5/5 What do you like best about crmConnect? it manage and stores all customer related data which makes it easier to access and update the information. with the detailed customer profile it help to build a strong relation with client. its analytics and repoting features offer to gain insights. Review collected by and hosted on G2.com. What do you dislike about crmConnect? nothing to dislike as it enhaces the productivity Review collected by and hosted on G2.com. What problems is crmConnect solving and how is that benefiting you? problem: disorganized customer data CRM Solution: centralized storage of customer data make it an important feature. problem: limited insights CRM Solution : Robust analystics and reporting feature. problem: Manual Task CRM Solution : automation of routine task save time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Pankaj K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj K.") PK Pankaj K. Content Writer Small-Business (50 or fewer emp.) 6/30/2023 "useful tools" 4.5/5 What do you like best about crmConnect? The ability to centralise all client data, making it simple to access and manage. CRMConnect may provide tools for managing sales opportunities, forecasting sales, and tracking leads, making it simpler for companies to increase sales and improve their sales processes. Review collected by and hosted on G2.com. What do you dislike about crmConnect? CRM systems may have a challenging setup and learning curve, requiring time and training to fully comprehend and use. I believe that CRMConnect's level of customization falls short of their unique business requirements or preferences. Review collected by and hosted on G2.com. What problems is crmConnect solving and how is that benefiting you? CRMConnect is used to maintain and improve customer relations. CRMConnect offers resources for controlling the sales cycle. I organise, carry out, and monitor marketing initiatives with CRMConnect. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Cross M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cross M.") CM Cross M. Salesforce Developer II Wholesale Small-Business (50 or fewer emp.) 6/1/2023 "Crm is a nice tool for sales process" 5/5 What do you like best about crmConnect? It help us to make the sales process better process and it help the user to make a short time to go to a faster and a better process for the sales managment system Review collected by and hosted on G2.com. What do you dislike about crmConnect? There is no issues in crm connect i beleive it has no issues right no for the users that use the system but i beleive the system should go more for more functionality like follow up calender Review collected by and hosted on G2.com. What problems is crmConnect solving and how is that benefiting you? Help the users to make a faster process with the sales and also it help to make a faster process and it make beneficial to the company financially that why its good Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![chetna g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "chetna g.") CG chetna g. Senior Inside sales specialist Mid-Market (51-1000 emp.) 6/14/2023 "A viable customer relationship management platform" 4.5/5 What do you like best about crmConnect? The best feature of using this crmconnect is that data entry can be made automatic, it has a dashboard which supervises all sales activity. It is also scalable and can be expanded Review collected by and hosted on G2.com. What do you dislike about crmConnect? The least feature to dislike about crmconnect is that it needs a proper setup to function. sometimes setting up the crm can be costly and not suitable for small scale company or start ups. Review collected by and hosted on G2.com. What problems is crmConnect solving and how is that benefiting you? The problem that crmconnect has solved is that data entry can be made automatic, the dashboard takes care of all the sales activities and repetetive tasks are automatically updated Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Rihant K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rihant K.") RK Rihant K. Senior Associate Mid-Market (51-1000 emp.) 9/6/2023 "SEAMLESS CRM Integration" 5/5 What do you like best about crmConnect? It's user friendly interface, data security and flexibility in integrating with all platforms like hubspot or Salesforce. Review collected by and hosted on G2.com. What do you dislike about crmConnect? I couldn't find any drawbacks with this tool. Review collected by and hosted on G2.com. What problems is crmConnect solving and how is that benefiting you? crmConnect helps centralize customer data by integrating with different CRM. It enhance data accuracy by synchronising information in real time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 5/30/2023 "CrmConnect" 3.5/5 What do you like best about crmConnect? It is easy to use and manage Sales marketing and customer together Review collected by and hosted on G2.com. What do you dislike about crmConnect? It's take little more time to understand. Review collected by and hosted on G2.com. What problems is crmConnect solving and how is that benefiting you? CrmConnect is used for the business CRMs purpose Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Mid-Market (51-1000 emp.) 6/16/2022 "Best for small businesses" 4/5 What do you like best about crmConnect? You can be a self started in your seed funding round and still use this application. The automation for tracking your leads and sales is easy so that is probably one less person you have to hire. Review collected by and hosted on G2.com. What do you dislike about crmConnect? The inability to connect with other softwares that I am using in my firm. Since the leads flow in from those softwares, it kind of creates a double accounting problem without the connectivity Review collected by and hosted on G2.com. What problems is crmConnect solving and how is that benefiting you? CRM is all about having a workflow for your leads, have them all organised so that you can categorise and mine them through a single click. That's the best part honestly Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about crmConnect? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about crmConnect ](https://www.g2.com/products/crmconnect/discussions/new) GU Guest User What is crmConnect used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-crmconnect-used-for) [ View all Discussions ](https://www.g2.com/products/crmconnect/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/crmconnect/pricing) ##### ##### crmConnect Features Sales Force Automation Opportunity & Pipeline Mgmt. Territory & Quota Management Quote & Order Management Marketing Automation Email Marketing Campaign Management Lead Management Customer Support Case Management Customer Support Portal Knowledge Base Reporting & Analytics Reporting Dashboards Forecasting [ View More Features ](https://www.g2.com/products/crmconnect/features) ## Work at CRM Aus? Claim this profile to respond to reviews, update product info, and reach in-market buyers. [ Claim this profile ](https://www.g2.com/products/crmconnect/claim_requests/new?utm_medium=profile-footer-claim-cta&utm_source=g2) ##### Categories on G2 [CRM](https://www.g2.com/categories/crm) ##### Explore More [Skai vs Pacvue for a mid-size brand spending over $500K on Amazon ads: which gives better automation and reporting without needing a full-time dedicated operator?](https://www.g2.com/discussions/retail-media-advertising-platforms-skai-vs-pacvue-for-a-mid-size-brand-spending-over-500k-on-amazon-ads-which-gives-better-automation)[What are the most reliable and stable grant management solutions based on verified customer reviews from established enterprises?](https://www.g2.com/discussions/what-are-the-most-reliable-and-stable-grant-management-solutions-based-on-verified-customer-reviews-from-established-enterprises)[PR Firms in London](https://www.g2.com/categories/pr-firms/locations/greater-london-england-gb) [Which image optimization platform is actually good for high-resolution mobile app assets where file size reduction cannot come at the cost of visual clarity on retina screens?](https://www.g2.com/discussions/which-image-optimization-platform-is-actually-good-for-high-resolution-mobile-app-assets-where-file-size-reduction-cannot-come-at-the-cost-of-visual-clarity-on-retina-screens)[Which Oracle PeopleSoft resellers offer the strongest combination of HR, payroll, and talent capabilities for organisations comparing implementation partners?](https://www.g2.com/discussions/which-oracle-peoplesoft-resellers-offer-the-strongest-combination-of-hr-payroll-and-talent-capabilities-for-organisations-comparing-implementation-partners)[Pros and Cons Details](https://www.g2.com/products/crmconnect/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)