--- title: CRM Service Reviews meta\_title: 'CRM Service Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how CRM Service works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 4 scale: '5' date\_modified: '2026-07-12' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

# CRM Service Reviews & Product Details

CRM-service is the perfect solution when performance matters.Take control of all the contacting points in your customer life cycle with sales pipe management, helpdesk features, invoicing, communication, and many other features that fit your needs. Naturally, you can automate your main functions and use the comprehensive reporting views to stay on top of your game.

* * *

Seller
[Crm-Service Oy](https://www.g2.com/sellers/crm-service-oy)
Discussions
[CRM Service Community](https://www.g2.com/products/crm-service/discuss)

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## Top-Rated Alternatives

[

 ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)")

Agentforce Sales (formerly Salesforce Sales Cloud)

4.4/5(25,873)

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

[

 ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub")

HubSpot Sales Hub

4.4/5(13,907)

](https://www.g2.com/products/hubspot-sales-hub/reviews)

[

 ![Dynamics 365 Sales](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynamics 365 Sales")

Dynamics 365 Sales

3.8/5(1,623)

](https://www.g2.com/products/dynamics-365-sales/reviews)

[
View All Alternatives
](https://www.g2.com/products/crm-service/competitors/alternatives)

 ![Manigaba J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manigaba J.")
MJ

Manigaba J.

Small-Business (50 or fewer emp.)

6/5/2023

"Exceptional CRM Service - A Game Changer for Business"

4.5/5

What do you like best about CRM Service?

First and foremost, the level of organization and efficiency that this CRM service provides is exceptional. It has transformed the way I manage customer data, interactions, and sales processes. With its user-friendly interface and intuitive features, I can easily track customer information, analyze their buying patterns, and identify opportunities for personalized engagement. The ability to streamline my workflow and automate repetitive tasks has saved me countless hours, allowing me to focus on building meaningful relationships with my clients. Review collected by and hosted on G2.com.

What do you dislike about CRM Service?

One area that could use improvement is the customization options. While the service offers a range of features and functionality, there are limitations when it comes to tailoring the CRM system to my specific needs. I would appreciate more flexibility in terms of custom fields, layouts, and workflows, as it would allow me to align the CRM service even more closely with my unique business requirements. Review collected by and hosted on G2.com.

What problems is CRM Service solving and how is that benefiting you?

CRM service has solved the issue of disorganized and scattered customer data. Prior to implementing this solution, managing and accessing customer information was a daunting task, resulting in missed opportunities and inefficiencies. However, with the CRM service, I can now centralize and store all customer data in a structured and easily accessible manner. This has streamlined my workflow, enabling me to quickly retrieve relevant information, track customer interactions, and offer personalized services. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Cross M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cross M.")
CM

Cross M.

Salesforce Developer II

Wholesale

Small-Business (50 or fewer emp.)

6/2/2023

"Developer"

5/5

What do you like best about CRM Service?

I am salesforce developer and I know crm service is very helpful in sales process it helps the sales team to follow up more in the system and with the clients thanks for the service Review collected by and hosted on G2.com.

What do you dislike about CRM Service?

I beleive that system should improve the layouts more and make it help friendly to make the sales process run more efficiently way so that my only issue in crm service Review collected by and hosted on G2.com.

What problems is CRM Service solving and how is that benefiting you?

That main issue is the sales process and with crm service it helps the sales process team to make more follow ups calls and to trace the clients process which we needs Review collected by and hosted on G2.com.

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6/15/2023
Validated ReviewerSource: Organic

 ![Tanya V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanya V.")
TV

Tanya V.

Quality Assurance Intern

Mid-Market (51-1000 emp.)

5/31/2023

"Customer relationship management"

5/5

What do you like best about CRM Service?

It is the best technology for managing the company's relationships and the interactions that the company has with itself customers and keep a track of all the data. Review collected by and hosted on G2.com.

What do you dislike about CRM Service?

It is one of the best service and there's hardly any drawback of this tool, instead it's the best tool to manage relationships that cannot be managed on our own Review collected by and hosted on G2.com.

What problems is CRM Service solving and how is that benefiting you?

It is operational, collaborative and analytical and it helps me manage all the customers and the potential customers of the organisation and very helpful to use Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

JM

Jerry M.

Mid-Market (51-1000 emp.)

5/31/2023

"CRM Review"

4.5/5

What do you like best about CRM Service?

Helps me to add prospects and manage data, so like to use it. Review collected by and hosted on G2.com.

What do you dislike about CRM Service?

Sometimes there are glitches for adding name as if the name is not there stil it will show that the person eists Review collected by and hosted on G2.com.

What problems is CRM Service solving and how is that benefiting you?

Solving managing data issues and benefiting to keep all at one place Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

### There are not enough reviews of CRM Service for G2 to provide buying insight. Below are some alternatives with more reviews:

[

1

 ![Agentforce Sales (formerly Salesforce Sales Cloud) Logo](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Agentforce Sales (formerly Salesforce Sales Cloud) Logo")

Agentforce Sales (formerly Salesforce Sales Cloud)

4.4

 (25,873) 

Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews "Agentforce Sales (formerly Salesforce Sales Cloud)")[

2

 ![HubSpot Sales Hub Logo](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub Logo")

HubSpot Sales Hub

4.4

 (13,907) 

Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity.

](https://www.g2.com/products/hubspot-sales-hub/reviews "HubSpot Sales Hub")[

3

 ![Dynamics 365 Sales Logo](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales Logo")

Dynamics 365 Sales

3.8

 (1,623) 

Microsoft Dynamics 365 Sales automates sales, customer service, and marketing. CRM enables extensive customization. Deploy online or install on premises.

](https://www.g2.com/products/dynamics-365-sales/reviews "Dynamics 365 Sales")[

4

 ![ActiveCampaign Logo](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign Logo")

ActiveCampaign

4.4

 (14,779) 

ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can create deeper automations than the competition, faster.

](https://www.g2.com/products/activecampaign/reviews "ActiveCampaign")[

5

 ![NetSuite Logo](https://images.g2crowd.com/uploads/product/hd_favicon/4b02508eaf1eed7c1c991b5f0ce3fab7/oracle-netsuite.svg "NetSuite Logo")

NetSuite

4.1

 (4,909) 

NetSuite is a cloud ERP solution, providing a suite of applications, from accounting and financial planning, to warehouse management, ecommerce, inventory management and beyond.

](https://www.g2.com/products/oracle-netsuite/reviews "NetSuite")[

6

 ![Instantly Logo](https://images.g2crowd.com/uploads/product/hd_favicon/7a665f91b163a7a6a5ebea30fa821f91/instantly.svg "Instantly Logo")

Instantly

4.8

 (4,135) 

Instantly Helps Automate Your B2B Email Outreach Forever.

](https://www.g2.com/products/instantly/reviews "Instantly")[

7

 ![Pipedrive Logo](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive Logo")

Pipedrive

4.3

 (3,106) 

Pipedrive is a web-based sales CRM software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process so they can focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite their sales tasks in one workspace. And with AI-powered features that offer personalized tips, winning and renewing deals has never been easier.

](https://www.g2.com/products/pipedrive/reviews "Pipedrive")[

8

 ![Zoho CRM Logo](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM Logo")

Zoho CRM

4.1

 (2,947) 

Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization.

](https://www.g2.com/products/zoho-crm/reviews "Zoho CRM")[

9

 ![Brevo Marketing Platform Logo](https://images.g2crowd.com/uploads/product/hd_favicon/6e2ff100220158bc579d1ee68289d603/brevo-marketing-platform.svg "Brevo Marketing Platform Logo")

Brevo Marketing Platform

4.5

 (2,621) 

Easily manage your marketing campaigns, transactional emails, and SMS messages all in one simple and powerful platform.

](https://www.g2.com/products/brevo-marketing-platform/reviews "Brevo Marketing Platform")[

10

 ![Close Logo](https://images.g2crowd.com/uploads/product/hd_favicon/6ad2a7af22edebee61fd4bd8f4d58aaf/close.svg "Close Logo")

Close

4.7

 (2,068) 

Close is an all-in-one sales CRM designed to increase sales productivity for sales teams. With built-in calling, email, SMS, and more, sales teams are able to close more deals and make more sales—all without manual data entry!

](https://www.g2.com/products/close/reviews "Close")
[Show More](#)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/crm-service/pricing)

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##### Categories on G2

[CRM](https://www.g2.com/categories/crm)

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