# Top 10 CRM Service Alternatives & Competitors **Average Rating:** 4.8/5 **Total Number of Reviews:** 4 Explore the best alternatives to CRM Service for users who need new software features or want to try different solutions. CRM Software is a widely used technology, and many people are seeking top rated, powerful software solutions with social collaboration features, ai text generation, and social network integration. Other important factors to consider when researching alternatives to CRM Service include reliability and ease of use. The best overall CRM Service alternative is Agentforce Sales (formerly Salesforce Sales Cloud). Other similar apps like CRM Service are HubSpot Sales Hub, Dynamics 365 Sales, ActiveCampaign, and NetSuite. CRM Service alternatives can be found in [CRM Software](https://www.g2.com/categories/crm) but may also be in [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) or [ERP Systems](https://www.g2.com/categories/erp-systems). ## Best Paid & Free Alternatives to CRM Service - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [Instantly](https://www.g2.com/products/instantly/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - [Close](https://www.g2.com/products/close/reviews) ## Top 10 Alternatives to CRM Service Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how CRM Service stacks up to the competition, check reviews from current & previous users in industries like Education Management, Facilities Services, and Health, Wellness and Fitness, and find the best product for your business. ### 1. [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 25,830 Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud. Categories in common with CRM Service: [CRM](https://www.g2.com/categories/crm) **Compare:** [CRM Service vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-crm-service) **Compare Agentforce Sales (formerly Salesforce Sales Cloud) with other alternatives:** - [Agentforce Sales (formerly Salesforce Sales Cloud) vs HubSpot Sales Hub](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Dynamics 365 Sales](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-dynamics-365-sales) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-agentforce-sales-formerly-salesforce-sales-cloud) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs NetSuite](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-netsuite) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Instantly](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-instantly) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Pipedrive](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipedrive) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Zoho CRM](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Brevo Marketing Platform](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-brevo-marketing-platform) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Close](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-close) ### 2. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 13,847 Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity. Categories in common with CRM Service: [CRM](https://www.g2.com/categories/crm) **Compare:** [CRM Service vs HubSpot Sales Hub](https://www.g2.com/compare/crm-service-vs-hubspot-sales-hub) **Compare HubSpot Sales Hub with other alternatives:** - [HubSpot Sales Hub vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs NetSuite](https://www.g2.com/compare/hubspot-sales-hub-vs-netsuite) - [HubSpot Sales Hub vs Instantly](https://www.g2.com/compare/hubspot-sales-hub-vs-instantly) - [HubSpot Sales Hub vs Pipedrive](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) - [HubSpot Sales Hub vs Zoho CRM](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm) - [HubSpot Sales Hub vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Close](https://www.g2.com/compare/close-vs-hubspot-sales-hub) ### 3. [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) By Microsoft **Average Rating:** 3.8/5 **Total Reviews:** 1,619 Microsoft Dynamics 365 Sales automates sales, customer service, and marketing. CRM enables extensive customization. Deploy online or install on premises. Categories in common with CRM Service: [CRM](https://www.g2.com/categories/crm) **Compare:** [CRM Service vs Dynamics 365 Sales](https://www.g2.com/compare/crm-service-vs-dynamics-365-sales) **Compare Dynamics 365 Sales with other alternatives:** - [Dynamics 365 Sales vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-dynamics-365-sales) - [Dynamics 365 Sales vs HubSpot Sales Hub](https://www.g2.com/compare/dynamics-365-sales-vs-hubspot-sales-hub) - [Dynamics 365 Sales vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-dynamics-365-sales) - [Dynamics 365 Sales vs NetSuite](https://www.g2.com/compare/dynamics-365-sales-vs-netsuite) - [Dynamics 365 Sales vs Instantly](https://www.g2.com/compare/dynamics-365-sales-vs-instantly) - [Dynamics 365 Sales vs Pipedrive](https://www.g2.com/compare/dynamics-365-sales-vs-pipedrive) - [Dynamics 365 Sales vs Zoho CRM](https://www.g2.com/compare/dynamics-365-sales-vs-zoho-crm) - [Dynamics 365 Sales vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-dynamics-365-sales) - [Dynamics 365 Sales vs Close](https://www.g2.com/compare/close-vs-dynamics-365-sales) ### 4. [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) By ActiveCampaign **Average Rating:** 4.4/5 **Total Reviews:** 14,703 ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can create deeper automations than the competition, faster. Categories in common with CRM Service: [CRM](https://www.g2.com/categories/crm) **Compare:** [CRM Service vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-crm-service) **Compare ActiveCampaign with other alternatives:** - [ActiveCampaign vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/activecampaign-vs-agentforce-sales-formerly-salesforce-sales-cloud) - [ActiveCampaign vs HubSpot Sales Hub](https://www.g2.com/compare/activecampaign-vs-hubspot-sales-hub) - [ActiveCampaign vs Dynamics 365 Sales](https://www.g2.com/compare/activecampaign-vs-dynamics-365-sales) - [ActiveCampaign vs NetSuite](https://www.g2.com/compare/activecampaign-vs-netsuite) - [ActiveCampaign vs Instantly](https://www.g2.com/compare/activecampaign-vs-instantly) - [ActiveCampaign vs Pipedrive](https://www.g2.com/compare/activecampaign-vs-pipedrive) - [ActiveCampaign vs Zoho CRM](https://www.g2.com/compare/activecampaign-vs-zoho-crm) - [ActiveCampaign vs Brevo Marketing Platform](https://www.g2.com/compare/activecampaign-vs-brevo-marketing-platform) - [ActiveCampaign vs Close](https://www.g2.com/compare/activecampaign-vs-close) ### 5. [NetSuite](https://www.g2.com/products/netsuite/reviews) By Oracle **Average Rating:** 4.1/5 **Total Reviews:** 4,827 NetSuite is a cloud ERP solution, providing a suite of applications, from accounting and financial planning, to warehouse management, ecommerce, inventory management and beyond. Categories in common with CRM Service: [CRM](https://www.g2.com/categories/crm) **Compare:** [CRM Service vs NetSuite](https://www.g2.com/compare/crm-service-vs-netsuite) **Compare NetSuite with other alternatives:** - [NetSuite vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-netsuite) - [NetSuite vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-netsuite) - [NetSuite vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-netsuite) - [NetSuite vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-netsuite) - [NetSuite vs Instantly](https://www.g2.com/compare/instantly-vs-netsuite) - [NetSuite vs Pipedrive](https://www.g2.com/compare/netsuite-vs-pipedrive) - [NetSuite vs Zoho CRM](https://www.g2.com/compare/netsuite-vs-zoho-crm) - [NetSuite vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-netsuite) - [NetSuite vs Close](https://www.g2.com/compare/close-vs-netsuite) ### 6. [Instantly](https://www.g2.com/products/instantly/reviews) By Instantly **Average Rating:** 4.8/5 **Total Reviews:** 4,119 Instantly Helps Automate Your B2B Email Outreach Forever. Categories in common with CRM Service: [CRM](https://www.g2.com/categories/crm) **Compare:** [CRM Service vs Instantly](https://www.g2.com/compare/crm-service-vs-instantly) **Compare Instantly with other alternatives:** - [Instantly vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-instantly) - [Instantly vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-instantly) - [Instantly vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-instantly) - [Instantly vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-instantly) - [Instantly vs NetSuite](https://www.g2.com/compare/instantly-vs-netsuite) - [Instantly vs Pipedrive](https://www.g2.com/compare/instantly-vs-pipedrive) - [Instantly vs Zoho CRM](https://www.g2.com/compare/instantly-vs-zoho-crm) - [Instantly vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-instantly) - [Instantly vs Close](https://www.g2.com/compare/close-vs-instantly) ### 7. [Pipedrive](https://www.g2.com/products/pipedrive/reviews) By Pipedrive **Average Rating:** 4.3/5 **Total Reviews:** 3,072 Pipedrive is a web-based sales CRM software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process so they can focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite their sales tasks in one workspace. And with AI-powered features that offer personalized tips, winning and renewing deals has never been easier. Categories in common with CRM Service: [CRM](https://www.g2.com/categories/crm) **Compare:** [CRM Service vs Pipedrive](https://www.g2.com/compare/crm-service-vs-pipedrive) **Compare Pipedrive with other alternatives:** - [Pipedrive vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipedrive) - [Pipedrive vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) - [Pipedrive vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-pipedrive) - [Pipedrive vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-pipedrive) - [Pipedrive vs NetSuite](https://www.g2.com/compare/netsuite-vs-pipedrive) - [Pipedrive vs Instantly](https://www.g2.com/compare/instantly-vs-pipedrive) - [Pipedrive vs Zoho CRM](https://www.g2.com/compare/pipedrive-vs-zoho-crm) - [Pipedrive vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-pipedrive) - [Pipedrive vs Close](https://www.g2.com/compare/close-vs-pipedrive) ### 8. [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) By Zoho **Average Rating:** 4.1/5 **Total Reviews:** 2,931 Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization. Categories in common with CRM Service: [CRM](https://www.g2.com/categories/crm) **Compare:** [CRM Service vs Zoho CRM](https://www.g2.com/compare/crm-service-vs-zoho-crm) **Compare Zoho CRM with other alternatives:** - [Zoho CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm) - [Zoho CRM vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm) - [Zoho CRM vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-zoho-crm) - [Zoho CRM vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-zoho-crm) - [Zoho CRM vs NetSuite](https://www.g2.com/compare/netsuite-vs-zoho-crm) - [Zoho CRM vs Instantly](https://www.g2.com/compare/instantly-vs-zoho-crm) - [Zoho CRM vs Pipedrive](https://www.g2.com/compare/pipedrive-vs-zoho-crm) - [Zoho CRM vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-zoho-crm) - [Zoho CRM vs Close](https://www.g2.com/compare/close-vs-zoho-crm) ### 9. [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) By Brevo **Average Rating:** 4.5/5 **Total Reviews:** 2,570 Easily manage your marketing campaigns, transactional emails, and SMS messages all in one simple and powerful platform. Categories in common with CRM Service: [CRM](https://www.g2.com/categories/crm) **Compare:** [CRM Service vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-crm-service) **Compare Brevo Marketing Platform with other alternatives:** - [Brevo Marketing Platform vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-brevo-marketing-platform) - [Brevo Marketing Platform vs HubSpot Sales Hub](https://www.g2.com/compare/brevo-marketing-platform-vs-hubspot-sales-hub) - [Brevo Marketing Platform vs Dynamics 365 Sales](https://www.g2.com/compare/brevo-marketing-platform-vs-dynamics-365-sales) - [Brevo Marketing Platform vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-brevo-marketing-platform) - [Brevo Marketing Platform vs NetSuite](https://www.g2.com/compare/brevo-marketing-platform-vs-netsuite) - [Brevo Marketing Platform vs Instantly](https://www.g2.com/compare/brevo-marketing-platform-vs-instantly) - [Brevo Marketing Platform vs Pipedrive](https://www.g2.com/compare/brevo-marketing-platform-vs-pipedrive) - [Brevo Marketing Platform vs Zoho CRM](https://www.g2.com/compare/brevo-marketing-platform-vs-zoho-crm) - [Brevo Marketing Platform vs Close](https://www.g2.com/compare/brevo-marketing-platform-vs-close) ### 10. [Close](https://www.g2.com/products/close/reviews) By Close **Average Rating:** 4.7/5 **Total Reviews:** 2,045 Close is an all-in-one sales CRM designed to increase sales productivity for sales teams. With built-in calling, email, SMS, and more, sales teams are able to close more deals and make more sales—all without manual data entry! Categories in common with CRM Service: [CRM](https://www.g2.com/categories/crm) **Compare:** [CRM Service vs Close](https://www.g2.com/compare/crm-service-vs-close) **Compare Close with other alternatives:** - [Close vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-close) - [Close vs HubSpot Sales Hub](https://www.g2.com/compare/close-vs-hubspot-sales-hub) - [Close vs Dynamics 365 Sales](https://www.g2.com/compare/close-vs-dynamics-365-sales) - [Close vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-close) - [Close vs NetSuite](https://www.g2.com/compare/close-vs-netsuite) - [Close vs Instantly](https://www.g2.com/compare/close-vs-instantly) - [Close vs Pipedrive](https://www.g2.com/compare/close-vs-pipedrive) - [Close vs Zoho CRM](https://www.g2.com/compare/close-vs-zoho-crm) - [Close vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-close) ## Explore Articles - [Best platform for organizing employee travel](https://www.g2.com/discussions/best-platform-for-organizing-employee-travel) - [Quasi Contract](https://www.g2.com/glossary/quasi-contract-definition) - [Best PIM software for small retail business](https://www.g2.com/discussions/what-s-the-best-pim-software-for-small-retail-businesses) - [What are the most trusted financial audit platforms by internal audit directors and compliance teams based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-financial-audit-platforms-by-internal-audit-directors-and-compliance-teams-based-on-user-reviews) - [What's the best software for improving sales team performance](https://www.g2.com/discussions/what-s-the-best-software-for-improving-sales-team-performance) - [What platform is best for automating lease renewals and alerts?](https://www.g2.com/discussions/what-platform-is-best-for-automating-lease-renewals-and-alerts) ## Spotlight Categories - [Media Monitoring Software](https://www.g2.com/categories/media-monitoring) - [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm) - [Sales Enablement Software](https://www.g2.com/categories/sales-enablement)