--- title: CRM-gx Reviews meta_title: 'CRM-gx Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how CRM-gx works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 3 scale: '5' date_modified: '2026-08-09' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # CRM-gx Reviews **Vendor:** Hydranet **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.8/5.0 **Total Reviews:** 3 ## About CRM-gx Access Files, Contacts and Calendar From Anywhere ## CRM-gx Reviews ### 1. The Real Customer CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed E. | AML Compliance Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2021 **What do you like best about CRM-gx?** CRM-GX Is a totally web based Customer CRM Management,the best thing that it doesn't take time through the day for updating the accounts Management which related to the new suppliers and customers,However the account lead Management features which having all the details about the customer and analytical tool and chart for the account beside the ability to have internal mails and messages between different departments **What do you dislike about CRM-gx?** When trying to terminate some customers accounts it need to pass alot of hierarchy procedures so if there's ability to add Management Termination directly without passing all of this steps **What problems is CRM-gx solving and how is that benefiting you?** We are using CRM-GX for adding and updating existing customers and vendors and the new accounts in addition to measure the customer needs and update the monthly analytical charts ### 2. Excellent Web CRM Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed A. | AML & CTF Compliance Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2021 **What do you like best about CRM-gx?** The best thing in CRM -GX that it's capable for small entities to manage their accounts and clients also for predicting customer needs , In another hand give the chance to evaluate the performance of the sales and their productivity from analysing the productivity beside the annual and half annual revenue **What do you dislike about CRM-gx?** The supporting language is only English however some of the vendors need another languages beside the CRM Interface need to be more modern **What problems is CRM-gx solving and how is that benefiting you?** CRM-GX was used by my company for a specified campa ### 3. An ideal CRM solution for small and medium scale businesses. **Rating:** 4.5/5.0 stars **Reviewed by:** Radu N. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about CRM-gx?** CRM-gx is a wonderful software that has helped us a lot in managing customer relations. With its various features, our work has become easier for us. It is not just enriched with features but is also a powerful and customizable CRM solution that aided us with our medium scale business. Now we don’t have to worry about producing a report because CRM-gx ‘s various tools made it so easy and simple. We really adore its super-fast interface and also it is a very simple and convenient solution to use. we haven't faced any complexity in using it. **What do you dislike about CRM-gx?** Undoubtedly it is a feature-rich software but we have found it as little expensive because as it is designed for a small scale and medium scale businesses so its price too should be accordingly. **What problems is CRM-gx solving and how is that benefiting you?** CRM-gx has provided us with a wonderful experience in CRM. Now things have become easy for us. The thing I like the most about it is its super-fast interface and also it is very simple to use .and also it is a powerful and customizable CRM solution. Considering its other features like that of e-mail marketing and internal chat integration we have found it a wonderful CRM solution. ## CRM-gx Discussions - [What is CRM-gx used for?](https://www.g2.com/discussions/what-is-crm-gx-used-for) - [View CRM-gx pricing details and edition comparison](https://www.g2.com/products/crm-gx/reviews?open_modal_url=%2Fproducts%2Fcrm-gx%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fcrm-gx%252Freviews%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A20%3A58+-0500&secure%5Bsession_id%5D=13bbc9ff-486a-4895-982d-b6678a226a1b&secure%5Btoken%5D=b0a20eac5b9dd02fec2cc3173d3e9173a1f58cd91e41097a71fb33020baacfaf&format=llm_user) ## CRM-gx Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top CRM-gx Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,688 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,301 reviews)