--- title: CRM Assistant for Gmail™ Reviews meta_title: 'CRM Assistant for Gmail™ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how CRM Assistant for Gmail™ works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 7 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- # CRM Assistant for Gmail™ Reviews **Vendor:** RT Dynamic **Category:** [Google Workspace for Sales Software](https://www.g2.com/categories/google-workspace-for-sales) **Average Rating:** 4.2/5.0 **Total Reviews:** 7 ## About CRM Assistant for Gmail™ With the CRM Assistant for Gmail™ add-on, you can quickly perform CRM operations from within Gmail for increased productivity and easier information management. Learn more about how this solution works below, then start your free trial to install the CRM Assistant Gmail add-on and get started. Create CRM Records from Email With CRM Assistant for Gmail™, you can create CRM records from your Gmail window. Simply choose the option to add as Contact/Lead/Prospect when you have an email open, and the assistant will autofill the required fields for you in the create window. Archive Emails Save Emails from Gmail to your CRM with a few clicks. When you open an email, the assistant will instantly find all CRM records linked to the email addresses involved. You can pick a record to archive the email with. Plus, you can automate email archiving for up to 10 addresses. Save Attachments You can also archive attachments, with or without the email they are linked to. You can save them all or select the ones you need. The files are attached to their relevant records as Notes. Edit and Delete CRM Records You can also edit or delete any record directly from Gmail, and the changes will be synced to your CRM. Simply go to a record's detail view and click on the appropriate icon in the action bar. The auto archive action, which saves all future emails from that lead or contact, can also be found here. Convert Leads For even more convenience, you can convert leads directly from the add-on. Go to a Leads record and click on the convert button to create the relevant account and contact. You can also immediately create an opportunity if you want. To know more, head over to: https://store.suitecrm.com/addons/crm-assistant ## CRM Assistant for Gmail™ Pros & Cons **What users like:** - Users appreciate the **email tracking** feature for easy notifications, enhancing project management efficiency. (1 reviews) - Users appreciate the **email tracking feature** that enhances project management and simplifies notifications. (1 reviews) **What users dislike:** - Users face a **lack of mobile support** , particularly missing integration with WhatsApp, limiting client engagement opportunities. (1 reviews) - Users find **limited access** frustrating as CRM Assistant can't integrate with WhatsApp, hindering client communication. (1 reviews) - [View CRM Assistant for Gmail™ pricing details and edition comparison](https://www.g2.com/products/crm-assistant-for-gmail/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+07%3A23%3A33+-0500&secure%5Bsession_id%5D=ba0cb83c-1e28-4918-bcd4-e94f864ce513&secure%5Btoken%5D=599cff819fe214560a2084a8b71225a03ae68988666a0e3229f153cd7ef8d72f&format=llm_user) ## CRM Assistant for Gmail™ Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) ## CRM Assistant for Gmail™ Features **Agentic AI - Google Workspace for Sales** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top CRM Assistant for Gmail™ Alternatives - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,565 reviews) - [Mixmax](https://www.g2.com/products/mixmax/reviews) - 4.6/5.0 (1,438 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) - 4.3/5.0 (1,420 reviews)