Critical Mention alerts me anytime one of our clients is featured in the media. It also allows me to share and download clips of our clients on television. This is such a valuable tool for any PR professional. Review collected by and hosted on G2.com.

There isn't really anything I would change about Critical Mention. I have been subscriber for many years and it always does exactly what I need it to. If you do run into a problem, they are always willing to help. Review collected by and hosted on G2.com.

Critical Mention is the best tool to show upper-level executives and board members the value of your public relations and marketing efforts. This tool sets hard numbers for PR values to give real numbers that easily translate to show your reach in a dollar amount. I also love that I can show national and international coverage in reports. Review collected by and hosted on G2.com.

Nothing. I really don't have anything bad to say about this product or service. Even their customer service is excellent and they offer great training programs for my staff. Review collected by and hosted on G2.com.

Alerts received whenever and wherever the organization or members of it are mentioned anywhere. Review collected by and hosted on G2.com.

Only downside would be not being able to clip right from the alert. Review collected by and hosted on G2.com.

We love using Critical Mention because it truly feels like it captures it ALL. Plus, there's additional features on the platform that really help our agency stand out when it comes to reporting. Review collected by and hosted on G2.com.

Not much to complain about! Sometimes the site is a bit slow when pulling large reports, but that honestly is likely a network error and not the platforms fault. Review collected by and hosted on G2.com.

I like how easy it is to monitor mentions of my company, and I feel like it captures everything. This is mostly helpful for broadcast and radio. I like that how the reports are customizable. Review collected by and hosted on G2.com.

It's not the most user-friendly interface and the editing tool for broadcast clips can be a bit of a pain to use. Review collected by and hosted on G2.com.

I like the ability to quickly find clips and data using the self service model, but also the fact that CM reps are always available to help. The subscription model is ideal for me. Review collected by and hosted on G2.com.

I have not had any problems with CM. I would appreciate if more stations had high resolution clips. Review collected by and hosted on G2.com.

They consistently do a nice job finding the mentions of our organization, sometimes in the most random publications. I also appreciate the estimated audience data as well as publicity value. Review collected by and hosted on G2.com.

Every now and then there is a mention that is missed, but usually by using the search function I can find it. Review collected by and hosted on G2.com.

I really enjoy the email notification from the website. It helps us to archive news stories related to our organization. Review collected by and hosted on G2.com.

Sometimes the notifications provide us with information that we are unable to document. Review collected by and hosted on G2.com.

The reports we are able to create with Critical Mention look great - easy to follow, organized, etc. Review collected by and hosted on G2.com.

I like that people can see the abstract of the article, but I wish it always took you directly to the piece. Review collected by and hosted on G2.com.

The ability to track my client's press coverage is a quick, streamlined manner. Review collected by and hosted on G2.com.

There are some outlets the platform is unable to find or track in certain verticals. Review collected by and hosted on G2.com.