1. [Home](https://www.g2.com/) 2. ... 3. [Email Marketing Software](https://www.g2.com/categories/email-marketing) 4. [Critical Impact Discussions](https://www.g2.com/products/critical-impact/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_695a9537ab736a8ce0e7bde2a75f2029/critical-impact.jpg "Product Avatar Image") ](/products/critical-impact/reviews) [ Critical Impact ](/products/critical-impact/reviews) (10)3.9/5 Applying Critical Impact’s innovative email marketing technology, it’s simple for Marketers to deliver dynamic newsletters, targeted marketing messages, surveys, and text messages (SMS) that make a great impact and garner even greater results. Show More * * * ### 40.0 Nps Score Already have Critical Impact? ### All Critical Impact Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is Critical Impact used for? ](/discussions/what-is-critical-impact-used-for) What is Critical Impact used for? [ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software)[ email marketing software ](https://www.g2.com/tags/email-marketing-software)[ Email Template Builder Software ](https://www.g2.com/tags/email-template-builder-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Critical+Impact+questions+and+get+answers+from+expert+users+in+our+Critical+Impact+Discussions+section.&title=Critical+Impact+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcritical-impact%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Critical+Impact+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcritical-impact%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcritical-impact%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Critical+Impact+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcritical-impact%2Fdiscuss%0aAsk+Critical+Impact+questions+and+get+answers+from+expert+users+in+our+Critical+Impact+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Critical+Impact+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcritical-impact%2Fdiscuss%0aAsk+Critical+Impact+questions+and+get+answers+from+expert+users+in+our+Critical+Impact+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 4 years ago More Options - [ # Have You Tried Critical Impact for Email Marketing? ](/discussions/have-you-tried-critical-impact-for-email-marketing) We would love to hear from you on your thoughts about Critical Impact's email and sms marketing platform. Upsides and downsides. If you have used it, your input and engagement is important to help us understand what we can do to make it even better! Hit the Write a Review button on your right... [Read more](/discussions/have-you-tried-critical-impact-for-email-marketing) [ #emailautomation ](https://www.g2.com/tags/emailautomation)[ sms marketing ](https://www.g2.com/tags/sms-marketing)[ email and sms ](https://www.g2.com/tags/email-and-sms)[ #emailmarketing ](https://www.g2.com/tags/emailmarketing) [ email marketing solutionsemail marketing services ](https://www.g2.com/tags/email-marketing-solutionsemail-marketing-services)[ email marketing services ](https://www.g2.com/tags/email-marketing-services)[ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software)[ email marketing software ](https://www.g2.com/tags/email-marketing-software)[ Outbound Marketing ](https://www.g2.com/tags/outbound-marketing)[ Outbound Marketing Services ](https://www.g2.com/tags/outbound-marketing-services) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Critical+Impact+questions+and+get+answers+from+expert+users+in+our+Critical+Impact+Discussions+section.&title=Critical+Impact+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcritical-impact%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Critical+Impact+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcritical-impact%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcritical-impact%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Critical+Impact+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcritical-impact%2Fdiscuss%0aAsk+Critical+Impact+questions+and+get+answers+from+expert+users+in+our+Critical+Impact+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Critical+Impact+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcritical-impact%2Fdiscuss%0aAsk+Critical+Impact+questions+and+get+answers+from+expert+users+in+our+Critical+Impact+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/critical-impact/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_695a9537ab736a8ce0e7bde2a75f2029/critical-impact.jpg "Product Avatar Image") ### Have you used Critical Impact before? Answer a few questions to help the Critical Impact community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcritical-impact%2Fdiscuss%3Fsmall_ask%3Dcritical-impact) No ## Top Contributors in Critical Impact 1 ![Todd Victor Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Todd Victor Y.") TY Loading... ### [Todd Victor Y.](https://www.g2.com/users/cd16b803-0441-46a3-9f36-7e2764c15476 "Todd Victor Y.") Marketing Director 1 pt