Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Quick for Candidates, Helpful for Managers"
5/5
What do you like best about Criteria?

What I like best about Criteria is that it gives us real, objective data without overcomplicating the hiring process. It’s easy to use, quick for candidates to complete, and the insights are actually helpful for hiring managers. It adds consistency and confidence to our decisions without slowing us down. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

Working with them has been great. In terms of improvements, there's nothing that I can think of! Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria
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Thank you so much for taking the time to leave this review and for sharing such thoughtful feedback!

We’re grateful to hear Criteria is helping you bring objective data into hiring without adding complexity, and that it’s been quick for candidates and genuinely useful for hiring managers. It means a lot to know it’s improving consistency and confidence while still keeping your process moving.

We also sincerely appreciate your note about wanting more flexibility with report customization and branding. Feedback like this helps us improve.

Thank you again for trusting Criteria as part of your hiring process!

Nicole H.
NH
Nicole H.
Vice President, CCA Global University
Enterprise (> 1000 emp.)
"AI-Powered Coaching Truly Enhances Our Screening Process"
5/5
What do you like best about Criteria?

I really like Criteria's new coaching platform that uses AI assist; it's a game changer, and we're really enthusiastic about it. Criteria also makes it very easy to set up for our team, and we have had personalized assistance, including two calls with a live person who can help when we have questions. Additionally, we're encouraged by what Criteria can do, the simplicity, and the scale. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

Well, the newness of the coaching platform is a little bumpy. And we are super users, and we are working out some of those bumps. So different, functionality that we would like to see, it's just so new. We're part of the beta testing, and so I'd like to see those bumps smoothed out. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria
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Hi Nicole,

Thank you for your wonderful feedback! We're thrilled to hear that our AI-powered coaching platform has become a game-changer for your screening process.

It’s great to know that the seamless setup and personalized support have made a positive impact.

We also value your honesty regarding the initial bumps as a beta tester; your feedback is invaluable, and we're eagerly working on enhancements to deliver even more value.

We're delighted that our solution is boosting your applicant screenings and effectively scaling coaching efforts, engaging both new hires and existing team members.

Please feel free to reach out with any more feedback or questions. We’re excited to continue supporting your success with Criteria!

Rachael K.
RK
Rachael K.
Recruiting and Onboarding Specialist
Mid-Market (51-1000 emp.)
"Great Visibility Into Assessment Completion Data"
4/5
What do you like best about Criteria?

I like that I’m able to view the data for people who complete the assessments, as well as those who don’t. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

I wish there were a way for it to email me when someone completes the assessment. Review collected by and hosted on G2.com.

Response from Laura Libby of Criteria
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Hi Rachael, thank you for sharing your thoughts! We’re really glad the assessment completion data is helping you get a clear picture of who’s moving through the process and who isn’t.

We hear you on the email notifications, and we're happy to say you can set up those notifications easily! We've included a link below on how to set up an email notification when a candidate completes an assessment or a video interview. If you have any further questions about this, please reach out to your Customer Success Manager.

Happy to know Criteria is helping you quickly spot strong candidates. Thank you again for taking the time to leave a review!

See how Criteria improved
MA
McKenzie A.
Employee Experience Coordinator
Small-Business (50 or fewer emp.)
"Excellent Resource for Recruiting"
5/5
What do you like best about Criteria?

Great tool to use for recruiting purposes to save time and get an accurate overview of a candidate. Helps us to see where they would fit in on our team, and also helps with onboarding knowing how to coach new hires and where they may struggle and need to spend extra time on. Helps to uncover an authentic overview of each candidate. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

I send out a lot of testing links, but have a minimal number complete them. But that's not your fault. Would say that is really my only down side. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria
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Hi McKenzie - thank you for your thoughtful and detailed review!

We’re so glad to hear that Criteria is helping you save time, gain deeper insights into candidates, and make more informed hiring and onboarding decisions. Your comment about using the assessments to uncover an authentic view of each candidate—and to tailor coaching and onboarding—is exactly how we hope our platform supports talent success beyond just the hire.

We also appreciate your note about completion rates. While we can’t control every candidate’s follow-through, your approach of using assessment completion as an early indicator of engagement is a smart and effective strategy—one we’ve seen echoed by other customers as well.

Thank you again for sharing your experience, and for making Criteria a part of your hiring process.

Verified User in Utilities
AU
Verified User in Utilities
Mid-Market (51-1000 emp.)
"Great assessment tool to help make hiring easier!!!"
5/5
What do you like best about Criteria?

Criteria continues to help guide us in out hiring assessments! Critical tool that we use daily. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

Nothing I would change- only if Criteria could make sure the applicant took the assessment! Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria
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Hi there! Thank you for your feedback. It's great to hear that Criteria has helped you understand your candidates better and make more informed hiring decisions. "Right butt in the right seat" - we love to hear it!

Doruk T.
DT
Doruk T.
Head of Recruitment
Small-Business (50 or fewer emp.)
"Greedy Customer Success Agents"
1.5/5
What do you like best about Criteria?

Compared to other platforms, we had more flexibility with our ATS integration. Also, the customer service was very nice and did their best to find a compromise when we were being onboarded. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

We were customers for three years and had already agreed on the price for the extension for the 4th year. One month after this, someone reached out to us to tell us we've been using way too many assessments and they need to adjust the price they gave us to 4 times the initial amount.

This is quite unheard of of course, both the increase and doing it after already agreeing to an extension. Also, both on their website & previous communication with their representatives stated we should have unlimited assessment in our tier. Now they are saying we've been using too many? How?

I believe they were just trying to get more money from us. Their customer service is super nice and helpful when they are onboarding you, and once you're locked in, they just deal with you in bad faith. The product itself is good, but there are many alternatives in the market that wouldn't treat you this way, so that's where we're taking our business. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria
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Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your recent experience. We appreciate your long-standing partnership over the past three years and are grateful that you’ve found value in our platform, particularly with our ATS integration and the support you received during onboarding. We want to acknowledge your frustration regarding the pricing adjustment and the timing of that communication.

One of our team members will be in touch with you directly, as we always strive to find an agreement for our uncapped testing that’s feasible for our customers. Our goal is always to build long-term, trust-based relationships with our customers, and we regret that this situation has impacted that trust. Thank you again for your candid feedback; it helps us improve.

Alexandra B.
AB
Alexandra B.
Human Resources Director
Small-Business (50 or fewer emp.)
"Insightful Candidate Assessments Without Wasting Time"
5/5
What do you like best about Criteria?

The assessments provide a lot of insight into a candidate without taking up too much of their time. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

I haven’t experienced any downsides to using Criteria so far. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria
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Hi Alexandra, thank you for sharing your Criteria experience on G2! We’re glad Criteria is helping you quickly gain meaningful insight without adding extra time for candidates. It’s great to hear that the job-aligned personality and talent filtering is improving alignment and making your hiring decisions easier.

Please let us know if there's anything further we can assist you with to help improve your hiring experience.

Thank you for choosing Criteria!

Gian P.
GP
Gian P.
Customer Success Manager
Small-Business (50 or fewer emp.)
"Intuitive all around pre-interview tool"
5/5
What do you like best about Criteria?

I first used Criteria when I was trying to apply for a couple of SaaS companies. For others, the initial interview was the traditional 1:1 with the recruiter, but for a couple that I applied with, I was greeted with Criteria as a pre-interview tool. When I took it out for a spin, it was very intuitive in the sense that you're sort of taking a personality test that's designed to help both you and the recruiter find your strengths and weaknesses. It's easy to use, and you don't need additional help to learn how to use it. After you finish, you'd be greeted by your results, and the good thing here is that you can have it integrated in a way that you can secure your results via email and save your results for your reference as well. It feels like most companies have an easy time implementing Criteria internally since I've had the pleasure of going using Criteria atleast 3-5 times as pre-screening throughout my job hunting series. Their customer support is also good since I was able to recover my session when I had a hiccup with one of the sessions I was going through Criteria. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

The only thing I dislike about Criteria is that it gets a bit tedious and repetitive with some of the questions, but I guess that's how personality tests usually go. Sometimes the results don't feel right, especially if you don't answer the questions seriously. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria
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Thanks for the thoughtful review! We're thrilled to hear that Criteria made your application process smoother and more insightful—especially as a pre-interview tool that helped highlight your strengths and guide recruiters efficiently. Please reach out with any additional feedback you'd like to share.

Ralph B.
RB
Ralph B.
Vice President Customer Relations & Sales Operations
Mid-Market (51-1000 emp.)
"Game changer in being able to make objective decisions"
4.5/5
What do you like best about Criteria?

The tool is easy to use and hosts a ton of tests for a variety of different job descriptions.

It made our recent hiring experience much more enjoyable as we were able to link true skills to what we were looking for vs solely reviewing an resume. And if we wanted to manage our own tests it would take a long time to set up, Criteria was ready to go in a day (or it felt even shorter). The variety of tests based on skills, competency and personality made our candidate selection so much easier. And it integrated well with Indeed. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

No negative experience thus far. Perhaps with more time we can find something. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria
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Hi Ralph, thank you for taking the time to write this review! Our team is thrilled to hear that Criteria has been a game changer for your hiring process—especially in helping you make more objective, skills-based decisions quickly and confidently. It’s great to know the platform’s ease of use, test variety, and fast setup made such a positive impact, and that the Indeed integration supported a seamless workflow.

If anything ever comes up or if you’d like to explore additional features—like post-hire development tools or deeper reporting—your Customer Success Manager is always here to help.

Thank you for being a valued partner!

Verified User in Financial Services
EF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great Pre-Hire Assessments That Support Development"
5/5
What do you like best about Criteria?

Great assessments for pre-hires. Develop Review collected by and hosted on G2.com.

What do you dislike about Criteria?

Need a general overview of all processes. Review collected by and hosted on G2.com.

Response from Laura Libby of Criteria
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Hey there! Thank you for the thoughtful review. We’re glad to hear our pre‑hire assessments are supporting your hiring and development efforts. Our team appreciates the feedback on needing a broader process overview and will keep working to make the experience even smoother. We are grateful to be part of your efforts to reduce turnover and strengthen your team.

Thank you for choosing Criteria!