The metrics and dashboard are easy to get insights. Review collected by and hosted on G2.com.

They used to have more helpful support that showed you how to set up the tool and make sure it was working properly. They have changed to email-only support and provide extremely weak feedback into setup and campaigns. For such an enterprise-level company, it's unfathomable they wouldn't invest so little in support. There are tools that cost a fraction of what Criteo does and have phone call support 7 days a week. Olivia Mills especially is one of the worst support agents out there, providing only articles and ambiguous insights into why our campaign wasn't functioning. It was such a bad experience after 3 emails that we've decided to find another tool because I know exactly how back and forth emails go with a support agent who just sends you articles and vague answers. Complete waste of time without getting anywere. Review collected by and hosted on G2.com.

I like how low-maintenance Criteo is. Once you plug in your catalog feed, the ads will always stay up to date automatically. And Criteo sends me email recommendations on optimizations to make. Review collected by and hosted on G2.com.

It can be challenging to get help and technical solutions from their customer support team. There is a chat feature that you can use, but they have a slow reply time and don't always provide you with a solution. Review collected by and hosted on G2.com.

Hooklogic provides the best support to get our product features in a marketplaces where exactly the customers are willing to buy. It gives perfect nice sales to the products and nice advertising platform. Review collected by and hosted on G2.com.

Complex interface can lead to some confusions. You need to be very patient to see the results. Hooklogic should build the logic in such way that customers should not wait more. So that improvement is awaited. Review collected by and hosted on G2.com.

There is a major focus on click attributed sales Review collected by and hosted on G2.com.

I wish there was more direct support for questions Review collected by and hosted on G2.com.

The Criteo build works really fast and is reliable. You can use your high-budget performing ads here and earn serious income. Customer service is very fast and solution oriented. Review collected by and hosted on G2.com.

We cannot do ad optimizations directly from the panel. which forces us to contact customer service. If this issue is resolved, simpler and faster optimizations can be performed. Review collected by and hosted on G2.com.

What I like best about this place is that it's very easy to use and easy to navigate Review collected by and hosted on G2.com.

I haven't used HookLogic too long; I'm still relatively new. I haven't run into anything I disliked yet. Review collected by and hosted on G2.com.

If your brand has a niche customer group, you should remind yourself to them, but in a smart way. This tool helped us to reach them without being anoying. Review collected by and hosted on G2.com.

I know it's safe for GDPR to upload custom audiences, but i can't feel the same about out country's local laws because normally we shouldn't upload personal data abroad. Review collected by and hosted on G2.com.

Hooklogic is able to drive incremental sales for our business in a big way. They have the ability to be an always-on partner and drive results. Review collected by and hosted on G2.com.

It will be interesting as to what happens when other retailers develop their own native advertising to help push promoted SKUs in their own environment. Review collected by and hosted on G2.com.

Easy to use the dashboard and track performance separately. you can add many lists to track them Review collected by and hosted on G2.com.

We are pleased with this feature; it created additional revenue for our business. Review collected by and hosted on G2.com.

Easy to navigate and come up with reliable marketing. Review collected by and hosted on G2.com.

The website could be easier to navigate and could save and have more templates. Review collected by and hosted on G2.com.