Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Kind and Helpful Staff"
4/5
What do you like best about CrimsonLogic Trade Compliance?

The quality of service is amazing and professional. Our contact person there is friendly even during the bad times we go through together. Review collected by and hosted on G2.com.

What do you dislike about CrimsonLogic Trade Compliance?

Technical stuff, there's nothing much to mention. Review collected by and hosted on G2.com.

Response from CrimsonLogic Reviews of CrimsonLogic Trade Compliance
Edit edit

Thanks for stopping by to review! Glad to know you got just the help you need from our friendly support team and can now export your products with ease.

JY
jun feng y.
inventory/shipping executive
Small-Business (50 or fewer emp.)
"Nice Platform with good customer service"
5/5
What do you like best about CrimsonLogic Trade Compliance?

easy way to use with good customer service support Review collected by and hosted on G2.com.

What do you dislike about CrimsonLogic Trade Compliance?

every 3 months need to change the password Review collected by and hosted on G2.com.

Response from CrimsonLogic Reviews of CrimsonLogic Trade Compliance
Edit edit

Thanks for your review, Jun Feng! Good to know you have a smooth experience with us. Understand it can be a hassle to change password -- however, we would like to assure you that this was put in place to secure your account :)

JY
Javier Y.
Managing Director
Small-Business (50 or fewer emp.)
"CALISTA - Great platform!"
5/5
What do you like best about CrimsonLogic Trade Compliance?

Informative and user-friendly platform, very efficient. Review collected by and hosted on G2.com.

What do you dislike about CrimsonLogic Trade Compliance?

No downsides, there is no disadvantage to comment about. Review collected by and hosted on G2.com.

Response from CrimsonLogic Reviews of CrimsonLogic Trade Compliance
Edit edit

Hello Javier, happy to hear of your great experience with CALISTA! Thank you for your review.

SB
Suhel B.
Managing Director
"Great and Efficient servcie"
5/5
What do you like best about CrimsonLogic Trade Compliance?

Communication was great, very helpful customer service. Efficient Review collected by and hosted on G2.com.

What do you dislike about CrimsonLogic Trade Compliance?

Nothing in particular, service was spot on Review collected by and hosted on G2.com.

Response from CrimsonLogic Reviews of CrimsonLogic Trade Compliance
Edit edit

Hello Suhel, happy to know we have served your needs well!

EL
edward l.
operation manager
Small-Business (50 or fewer emp.)
"Nice platform with good experience"
5/5
What do you like best about CrimsonLogic Trade Compliance?

The easy way to use, user-friendly panels, which helps me easily take up very soon. I personally recommend it. Review collected by and hosted on G2.com.

What do you dislike about CrimsonLogic Trade Compliance?

It is hard to say because there seems no problem when I am using it. While if the server could be in China mainland, that would be better in the loading speed. Review collected by and hosted on G2.com.

Response from CrimsonLogic Reviews of CrimsonLogic Trade Compliance
Edit edit

Hello Edward, thank you for leaving us a review! We're glad to hear that our product is user-friendly and that you would recommend it to others. As for the loading speed, we will take note of it and explore ways to improve on that, so you may have a better experience.

MC
Mark C.
Director
Small-Business (50 or fewer emp.)
"Reliable and user friendly"
5/5
What do you like best about CrimsonLogic Trade Compliance?

This software has been easy to use in terms of filing e-manifest and submitting close msgs Review collected by and hosted on G2.com.

What do you dislike about CrimsonLogic Trade Compliance?

Currently, we have no complaints using this software. Software works great for what we are using it for. Review collected by and hosted on G2.com.

Response from CrimsonLogic Reviews of CrimsonLogic Trade Compliance
Edit edit

Thanks a lot for your amazing review, Mark! We are constantly looking out for ways we can improve for you, to meet your changing needs.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Good Service"
4/5
What do you like best about CrimsonLogic Trade Compliance?

Good service. Fast & efficient. It works well with custom importss Review collected by and hosted on G2.com.

What do you dislike about CrimsonLogic Trade Compliance?

At the start the customer service stuff just copy & paste my old shipping information. But now they have improve Review collected by and hosted on G2.com.

Response from CrimsonLogic Reviews of CrimsonLogic Trade Compliance
Edit edit

Hi there, thank you for your review. We're glad to know our service adds value to you!

ML
Mindy L.
Specialist
Small-Business (50 or fewer emp.)
"Best place to find best software"
5/5
What do you like best about CrimsonLogic Trade Compliance?

Softwares are categorized properly and it is easy to find the one I want to use. It's user-friendly and convenient. Review collected by and hosted on G2.com.

What do you dislike about CrimsonLogic Trade Compliance?

So far I'm very pleased with the software I'm using. Review collected by and hosted on G2.com.

Response from CrimsonLogic Reviews of CrimsonLogic Trade Compliance
Edit edit

Happy to hear you are enjoying your experience with us, Mindy! Have a good day.

Merla L.
ML
Merla L.
Vice President / secretary / labourer
Small-Business (50 or fewer emp.)
"Where I get all my cross border paper work done for me at a low cost"
4/5
What do you like best about CrimsonLogic Trade Compliance?

I like that all I have to do is email my paperwork, and the excepted paperwork gets emailed back to me Review collected by and hosted on G2.com.

What do you dislike about CrimsonLogic Trade Compliance?

I don't dislike anything. Once the bugs got worked out, I won't use anyone else Review collected by and hosted on G2.com.

Response from CrimsonLogic Reviews of CrimsonLogic Trade Compliance
Edit edit

Thanks for your review, Merla! Happy that our service reduced the hassle for you and we will be sure to look into the bugs. If you have specific incidents you would like to report to us, please write to our Support team. Thank you.

AO
Andy O.
Director Business Development
Small-Business (50 or fewer emp.)
"Very easy platform to use and customer service team is great to fix any issues / support promtly"
5/5
What do you like best about CrimsonLogic Trade Compliance?

User friendly platform and anyone can adopt to the system easily Review collected by and hosted on G2.com.

What do you dislike about CrimsonLogic Trade Compliance?

None for now unfortunately and all looks good Review collected by and hosted on G2.com.

Response from CrimsonLogic Reviews of CrimsonLogic Trade Compliance
Edit edit

Hi Andy, thank you for your review and we are glad we meet all your needs!