Great features for the price, seamless transition from old PBX, and excellent call quality. Review collected by and hosted on G2.com.

We haven't found anything to dislike yet! Review collected by and hosted on G2.com.

The process started with consulting with our sales representative Kimberly. Our office was coming from a hybrid VOIP and traditional phone system. We were concerned about implementation and employee user learning curve. There were other competitors, some less expensive, some more expensive. However, it seemed like Crexendo had a balanced mix of features and support that fit what we were looking for. Kimberly has been very responsive to email communications and ensure any last minute changes to the service agreement were reflected timely.

Our implementation specialist Karoline was very communicative and helped push things through in a timely manner once we were ready to pull the trigger. It was very helpful to be assigned to one implementation specialist to help iron out the kinks while we setup.

We had some specific needs on how we wanted to setup our incoming vs. outgoing faxes. It took a few tries to get everything ironed out. However, I was very pleased with how receptive the Crexendo team was to ensure everything was setup the way we wanted. Review collected by and hosted on G2.com.

Crexendo allows you to make calls via dedicated VOIP phone, mobile, or in Chrome. I have found that some callers may find it difficult to hear me when I am using Chrome vs. mobile app. However this could be due to limitations of the computer microphone.

Admittedly I am still fairly new to the ecosystem so I cannot prove a fair assessment of any negative aspects that may manifest over time. Review collected by and hosted on G2.com.

The system is very easy to use and the representative was very helpful. Review collected by and hosted on G2.com.

Honestly, I have been using the system for 3 weeks and there is nothing that I dislike. Review collected by and hosted on G2.com.

I love the ease of use and endless features for all employees. Also it was a quick an easy implementation and integration of the users on my end. One of the number one things is the customer support there is never long wait times. Knowing the frequency of the use i am completely satisfied with the product and the team. Review collected by and hosted on G2.com.

One downside i have noticed is that the user has to open the app after a week Review collected by and hosted on G2.com.

The phones are easy to use, and the customer support throughout the process is great! Review collected by and hosted on G2.com.

I wish they included dashes when numbers pop up. Review collected by and hosted on G2.com.

You can use it in the app on your phone, or on your desktop computer! Review collected by and hosted on G2.com.

I have not updated my voicemail from the generic message. Review collected by and hosted on G2.com.

We have been very pleased with the responsiveness that our rep, Kiloh Smith, has given us any time we've had a question or needed any help. Personal attention is more important than ever and he has delivered. Thank you. We switch to Crexendo a few years ago when we needed a new system. The integration was very smooth and the system is easy to use. It has many more features than the old system and we haven't had to deal with any "bugs". Review collected by and hosted on G2.com.

As far as I can see there are no dislikes at this time. Review collected by and hosted on G2.com.

I like the different options that Crexendo offers. It assists with all phone systems and records calls for our records and QA. Review collected by and hosted on G2.com.

I don't like the overwhelming number of spam calls we receive, and it's frustrating that our caller ID shows as spam when we call clients. Review collected by and hosted on G2.com.

Crexendo is a cloud based platform and is very easy to manage. We were transitioning our network and voice services and using Crexendo made it easy and seamless to provide VOIP services with minimal disruption to day to day operations. The VIP Portal is easy to use and managing users and their devices are done with ease. Review collected by and hosted on G2.com.

I disliked that we had hardware or headsets for our users that weren't compatible with Crexendo's system. After weeks of troubleshooting we found that the headsets we already had from our previous system weren't quite compatible so we had to purchase new headsets for everyone. Review collected by and hosted on G2.com.

Modern technology and incredibly helpful and knowledgeable people. Carol is absolutely the best and most caring account manager we have and Tammy was incredible during our setup. Review collected by and hosted on G2.com.

This survey requires an input for this question, otherwise I'd say "n/a". Review collected by and hosted on G2.com.