Crexendo has continued to work well for us, keeping our calls organized and smooth, and Kiloh has always been quick to help whenever we need something adjusted Review collected by and hosted on G2.com.

things have been running smoother, and some of the small issues I mentioned earlier have improved. The system has been more stable, and support from Kiloh has continued to be quick and helpful whenever we needed anything Review collected by and hosted on G2.com.

I really like that I can route calls to my cell phone, which lets me make and receive calls even when I’m not in the office. Onboarding was easy and the staff were very supportive. The services provide all the functions I need at a great price. Review collected by and hosted on G2.com.

I have not had any negative experiences with it. Review collected by and hosted on G2.com.

Number of Features and customer support. Review collected by and hosted on G2.com.

Implementation wasn't easy. I had to bring in IT. I was hoping I could do it myself. Review collected by and hosted on G2.com.

What I appreciate the most about Crexendo is their outstanding support. Unlike most vendors I have worked with, I consistently receive same-day responses, sometimes even within the hour. Whenever I reach out, the entire team is ready to provide assistance and guidance.

This level of support is crucial for me because of the demands of my job. Occasionally, emergencies arise where I need to set up a specific service under a tight deadline. Based on my experience with Crexendo, I feel confident that I can depend on them in these time-sensitive situations.

Beyond their support, the service itself is excellent from an administrative standpoint. I value the wide range of options and features available for managing phone numbers, assignments, voicemails, and more. Review collected by and hosted on G2.com.

At this time, I haven't had any negative experiences with Crexendo. As I mentioned before, there are many options and features available for managing phone lines.

Occasionally, it can be a bit confusing or even overwhelming to figure out what each feature does when setting up a specific configuration. However, that might just be my personal experience and it all comes down to getting familiar with the system like all things, and it's not as much of an issue as it may sound. Thanks to the excellent support, it's easy to get clarification on how to achieve a particular setup, whether by reaching out directly or by consulting the supporting documentation. Review collected by and hosted on G2.com.

What I liked most was how friendly the account reps were and how easy the onboarding process was. Pricing felt very comparable, if not better. I also appreciated how simple it is to use the app and the web login. Review collected by and hosted on G2.com.

absolutely nothing. everything was great from start to the word Hello Review collected by and hosted on G2.com.

The product is top notch, but the support is extraordinary. Any issues, questions, etc and you get to speak to an actual human, who is knowledgeable, helpful, and resolves any issue right away. Pricing is competitive, and performance and integration excellent. Review collected by and hosted on G2.com.

I really don't have any issues or dislikes Review collected by and hosted on G2.com.

Our salesman Jim Hall was very knowledgeable and was there for questions throughout the sales process, contract and implementation.

The implementation was effortless. Our project manager Jose Rodriquez was very knowledgeable.

We received the phones promptly and they were literally plug and play. By far the easiest implementation and transition I've ever experienced.

The platform is very user-friendly, and their VIP meetings feature has saved me countless hours that I would have otherwise spent transcribing meeting minutes. The AI summary was spot on.

The overall cost of the cloud-based phone provided vs our old provider has resulted in over $300 per month in savings.

Their customer support was very helpful and easy to communicate with when helping with an issue.

The system was everything it was advertised to be! Review collected by and hosted on G2.com.

Honestly, I haven't encountered any drawbacks while using Crexendo. Review collected by and hosted on G2.com.

It will lower our overall bill for services. Review collected by and hosted on G2.com.

We had to add more hardware to do overhead paging. Review collected by and hosted on G2.com.

Their SMS system is surprisingly good; we use it to reach out to our customers all the time. Review collected by and hosted on G2.com.

I have not found anything that i dislike about Crexendo! Review collected by and hosted on G2.com.

I would literally shout it from the rooftop if they needed me to when it came to working with Crexendo and the team. They were so friendly and committed to making sure we had the right solution for our VOIP system including revising quotes after we needed to change and add services from our original specs. Adam our initial point of contact would respond to my emails almost immediately it seemed like including while he was away for personal reasons! That is crazy. No one should work while they out of office (I told him as much), but that was just how much they cared about making sure we were taken care of and had all the information we needed when making the decision on what company to work with. When it came to the install, Mike (our installation point of contact) made sure we were all setup to go and it was seamless. They shipped the equipment to us and then we had a virtual meeting to go over everything. Day of changeover, the transition barely caused more than 5 minutes of downtime and that was only because we had to unplug our old phones prior to the porting to plug in the new ones. But then Mike was right on it making sure everything was working and in less than 30 minutes the day of porting, we were done and it was over. After the new service was up and running, both Adam and Mike have reached out to make sure it was working properly and that we were having no issues and continue to do so even weeks after the transition. They've also made sure we know how to contact support if we ever need it. Given my experience with other companies, I would 100% never hesitate to recommend Crexendo to others looking for similar services. It was certainly the best and right choice for us. Review collected by and hosted on G2.com.

Absolutely nothing. Again they were so easy to communicate with and then work with, that there was never a problem they couldn't solve for us very quickly. Review collected by and hosted on G2.com.