I can’t say enough great things about Carly and Karoline from the Crexendo migration team — they have been phenomenal throughout this entire migration process! From start to finish, their professionalism, patience, and dedication have made what could have been a stressful experience feel smooth and completely manageable. Every single time I’ve reached out — whether by email or with a quick question — they’ve responded immediately with such a helpful, positive attitude. They’ve answered every question I had (and there were quite a few), always taking the time to ensure I fully understood each step. Even more impressive, they resolved every single issue I encountered — quickly, efficiently, and with zero hassle on my end.

It’s rare to find support that is this responsive, knowledgeable, and genuinely kind. Carly and Karoline went above and beyond at every stage, and I’m so grateful for their support. Thank you both for making this transition not only successful but actually enjoyable! Review collected by and hosted on G2.com.

I do not have 1 single complaint about Crexendo Review collected by and hosted on G2.com.

A telecom vendor referred me to Crexendo. a year ago. We have steadily been adding users, and Kiloh worked with us recently to consolidate the term date for all our numbers into a single date and worked out a great renewal deal for us as well :) Review collected by and hosted on G2.com.

Provisioning new numbers is still a manual process, but you can create/edit/delete/assign users to numbers through the portal easily. Review collected by and hosted on G2.com.

Easy to use, with helpful and friendly staff. I also appreciate the prompt responses whenever I need assistance. Review collected by and hosted on G2.com.

We’ve had a few issues with the phone system, but new technology is coming in that should address and refine the downsides I’ve experienced. Review collected by and hosted on G2.com.

Excellent service I received this staff was very helpful and Carol Kloss was very helpful it was a very simple process Review collected by and hosted on G2.com.

I do not dislike anything everybody was very helpful Review collected by and hosted on G2.com.

The sales team (Kiloh) is very helpful! The VOIP system is helpful for us. Review collected by and hosted on G2.com.

The app can be hard to navigate. For example, it is hard to find your voicemails and missed calls. Review collected by and hosted on G2.com.

Jon Butts in Sales was consistent and patient. He followed up regularly without being overbearing and was so pleasant to speak with each time. The devices they sent over are the devices that we discussed and they arrived earlier than expected. They were extremely simple to set up.

Mike Gierut from implementation was also very personable as well as consistent in ensuring that we had a smooth transition. We hit a bit of a snag with one of the devices and Mike quickly got IT looped in and Cris Montoya came in and fixed the problem before porting was scheduled to happen.

Everyone involved in the process made it so easy for me to not only choose Crexendo but feel confident in having made the right choice. Review collected by and hosted on G2.com.

So far, there isn't anything that I'm disliking about Crexendo. Review collected by and hosted on G2.com.

We had a terrific Customer Representative, Brenda. She made the transition very easy. Phones were here and set up for the port over day. Everything went smoothly. We were able to have a learning session for all employees and another one for administration. This has never been provided for the last 2 phone company changes. Karen has been there for support when needed, since the change occurred. Our new phone system allows us to see who is using the phone from the screen before passing a call through. Review collected by and hosted on G2.com.

We don't have any complaints at this time. Review collected by and hosted on G2.com.

We were tasked with making a transition in less than a week, normal turnaround time is 30 days. But the Crexendo team made it happen! The informatnio was clear, the team was cooperatie and available whenever i had a question. Devices were delivered timely and easy to install. The portal is AWESOME! Jon Butts and Mike Gierut were so great that once the switch happened, (I was out of the office) staff didn't realize a switch had occurred. That's how smooth it was. It was simple to train my staff and set up my field staff with thier lines as well. I would recommend Crexendo, if you are in search of a new phone system. Review collected by and hosted on G2.com.

The only thing I don't like about Crexendo - is that we didn't discover them sooner :) Review collected by and hosted on G2.com.

I appreciate that Crexendo allows us to effectively manage and route our company phone numbers to different places worldwide, which is crucial for our operations. The shared phone tree feature enables seamless call answering across our team, enhancing our communication. Additionally, I value the excellent support from our consultant, Kiloh, who has been incredibly helpful and managed to secure a good price for us. This assistance has not only optimized our setup but also contributed to reducing our operational costs. Using Crexendo over the past five years has been a reliable experience, and it supports our integration needs, like functioning smoothly with Bullhorn, our ATS system. Although the system was already set up when I took over, it hasn't presented any significant challenges, making my daily operations more efficient. Review collected by and hosted on G2.com.

I wish the Crexendo app can be updated to be more user-friendly. The current design or interface seems to lack intuitive navigation, which can decrease efficiency. Additionally, a more streamlined process for reviewing all my voicemails would be beneficial. The ability to convert voicemails to text would make it much easier for quick reference and management. I also encounter occasional issues when trying to forward phone calls to different users, suggesting that the call forwarding feature might need improvements in reliability. Review collected by and hosted on G2.com.

What I like best about Crexendo is the excellent customer service provided by my account representative, Kiloh Smith. Kiloh keeps me well-informed, responds promptly to all inquiries, and demonstrates outstanding knowledge of both the products and the telecommunications industry. His professionalism and consistency make managing my account a smooth and positive experience. I truly appreciate the personal attention and expertise he brings to every interaction. Review collected by and hosted on G2.com.

The only area I would like to see improved is the hold time when calling in for support. While the service is great once connected, shorter wait times would make the overall experience even better. Review collected by and hosted on G2.com.