The Crexendo phone system provides an email recording and transcription of a missed call straight to your inbox. It also allows forwarding of your phone to your mobile phone when I'm on the go. Review collected by and hosted on G2.com.

Desk top phone systems are being replaced by cell phones. Review collected by and hosted on G2.com.

From the team’s prompt responses and Jim Hall’s help in finding the right plan and equipment to meet our needs, to the expert onboarding we received from JV, our experience has been excellent. Review collected by and hosted on G2.com.

There is nothing I don't like at this time. Review collected by and hosted on G2.com.

Crexendo works great for our needs. With multiple phone lines and the ability to use the app, desk phones, or a web browser, it helps us to do our work as a small nonprofit. Super easy with the portal to change settings or outgoing messages and support is always available when you need them! Review collected by and hosted on G2.com.

The intregration of AI is a new feature that I have not had a chance to try, but gives new capabilities. Review collected by and hosted on G2.com.

I like that Crexendo provides the flexibility to always have access to my office account and voicemails, which is really useful for our staff who work remotely. The Crexendo mobile app lets them work as if they were in the office. I also find the voicemail transcriptions much easier and faster to read and then I can listen if something is unclear. Review collected by and hosted on G2.com.

The administrator interface for setting messages, time frames, etc., is a little confusing. After 5 years I understand it but it could be better. Review collected by and hosted on G2.com.

I like that Crexendo eliminates the need for a receptionist because the AI receptionist effectively answers about 60% of all questions related to our products and services, directs phone calls to the correct department, and weeds out unwanted solicitations. The AI feature is fantastic as it provides more flexibility and saves us time by allowing me to answer phones without being stuck at my desk. The setup was extremely easy and seamless, making the transition smooth. Overall, Crexendo is a better system and I appreciate these features. Review collected by and hosted on G2.com.

nothing yet Review collected by and hosted on G2.com.

The staff is very helpful, the phones are easy to use, and I get fast responses whenever I have questions or concerns. Review collected by and hosted on G2.com.

There is nothing I don't like about Crexendo. Review collected by and hosted on G2.com.

I like Crexendo because it provides clean phone systems that give us the ability to communicate effectively with our clients and referral partners. I appreciate mostly the ease of use. I also like the features associated with forwarding calls and managing from our cell phones. The initial setup was very easy thanks to Jim Hall and John McGarry, who were great from beginning to end, ensuring we were comfortable and familiar, and that all our questions were answered. Review collected by and hosted on G2.com.

I have not found anything that I dislike. Review collected by and hosted on G2.com.

Carly has truly gone above and beyond in helping me, and I can’t say enough good things about her. I’m brand new to managing our phone system, and she has been incredibly patient, informative, and knowledgeable with every single question I’ve had.

She’s also been amazing in helping with porting a new line and making sure several users were added correctly and seamlessly. Her support has made this entire process so much easier and less overwhelming. I genuinely appreciate her time, guidance, and willingness to help — she’s been fantastic to work with! Review collected by and hosted on G2.com.

The length of the contract and the cost. Review collected by and hosted on G2.com.

The phone and text service itself are both very good and fairly easy to use. The process of ordering and working with the sales team, especially Carly, was excellent. The support team is helpful and responsive, but know that you may have to contact them often, especially if you are updating or changing your service. Review collected by and hosted on G2.com.

It is convoluted and all services are not user friendly. It has taken several months to successfully update our service after we upgraded. One of our phone lines is still not working correctly. Review collected by and hosted on G2.com.

Customer Service is easy to get ahold of and very responsive. Kellen is our representative and he has been great to work with. Review collected by and hosted on G2.com.

Bit confusing to see what the different lines we pay for are being used for, app is also not the most modern and somewhat difficult to navigate. Review collected by and hosted on G2.com.