Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"WOnderful company to work with and received get support."
4.5/5
What do you like best about Crexendo?

Over all support from the company itself. Great group of people and very responsive. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

Third party support provided to conduct installation. Installer was not prepared to conduct work. Did not have right tools for the job(s). Unfamiliar with the equipment which was not a telephone. This would be the fax integration and paging systems Fax integration was installed by me and I am still working on the paging systems. Review collected by and hosted on G2.com.

Elijah S.
ES
Elijah S.
Business Manager
Small-Business (50 or fewer emp.)
"Great service"
5/5
What do you like best about Crexendo?

Crexendo is great because they offer a more personal level of service than most VOIP companies, and have been quickly accessible when we needed help. Our sales rep Carol is also very responsive and friendly, quick to serve when we need a new unit, or a replacement. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

The only downside is that it does not integrate with our CRM, but it does integrate with most others. Review collected by and hosted on G2.com.

Iva D.
ID
Iva D.
Owner
Small-Business (50 or fewer emp.)
"Very detailed and worked hard answer my questions"
5/5
What do you like best about Crexendo?

Easy to work with on the app, including texting. Wave file to email. Carrying one phone around with personal # and business #. Carol is excellent, helping with the App questions and how I can better connect with my clients and potential. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

Nothing I can think of at this time. Just glad its completed. Review collected by and hosted on G2.com.

Stacy D.
SD
Stacy D.
Bookkeeper
Mid-Market (51-1000 emp.)
"Happy with Customer Service, Sales and Ease of Use"
5/5
What do you like best about Crexendo?

The prices were very competitive and anytime we have questions or problems we get them resolved within 24 hours. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

So many options that we are probably only using 30% of the capability of our phone system. Review collected by and hosted on G2.com.

Verified User in Government Administration
EG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Crexendo provides outstanding service"
5/5
What do you like best about Crexendo?

We’ve been using Crexendo as our telecom provider for our Contact centers for over 8 years. In that time, our Crexendo account manager (Lorena Rankin) has provided outstanding support and has directly contributed to the success of our hosted contact center offerings. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

Nothing glaring. Due to the complexity of some of our requirements it sometimes takes longer than usual for proposal quotes. But Lorena and Crexendo always get us what we need! Review collected by and hosted on G2.com.

Ron S.
RS
Ron S.
Information Technology and Information Security Manager
Mid-Market (51-1000 emp.)
"Crexendo for Business"
5/5
What do you like best about Crexendo?

The staff, especially Carly Uehlein. The ease of use of the webportal. The price is also excellent for the business budget. Crexendo's uptime holds well. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

I have to say you need to get a better SLA. The 24 hr turn around on items that I should be able to do my would be helpful. Other then that, there is nothing to dislike. Review collected by and hosted on G2.com.

JS
Jay S.
Chief Information Officer
Mid-Market (51-1000 emp.)
"Enterprise Phone System at a Fraction of the Cost."
5/5
What do you like best about Crexendo?

We are still fairly new to the Crexendo platform, however, the people made this an easy decision. From the very first stages of information gathering to implementation, their response times and professionalism are wonderful. We have been with carriers before where once the sales process is done, you are just a number to them but not with Crexendo. The implmentation of the system so far has been one of the smoothest and easiest to intergrate. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

At this time, the only downside has been that we did not switch to them sooner. Review collected by and hosted on G2.com.

Peter A.
PA
Peter A.
HR, Administrator, Front office Manager
Small-Business (50 or fewer emp.)
"They made the transition so easy and were so very helpful every step of the way!"
5/5
What do you like best about Crexendo?

The system is easy to use and the support you get is amazing. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

At this time there are not any dislikes and the items that had any issues were quickly resolved. Review collected by and hosted on G2.com.

Rene S.
RS
Rene S.
ASSISTANT MANAGER.
Automotive
Small-Business (50 or fewer emp.)
"CAROL KLOSS IS SO EASY TO WORK WITH AND IS JUST ALL AROUND AMAZING :)"
5/5
What do you like best about Crexendo?

NO MORE ROBO CALLS!! NO MORE WASTED TIME ANSWERING THE PHONE WITH NO ONE ON THE OTHER SIDE!! Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

NOTHING, HONESTLY. CREXENDO IS AWESOME!!!!!! Review collected by and hosted on G2.com.

BN
Blake N.
IT Manager
Mid-Market (51-1000 emp.)
"Crexendo Voip Services"
5/5
What do you like best about Crexendo?

Crexendo has been a very reliable phone platform for us to be on. Now we are going through a conversion to their new cloud system and Carly has been above and beyond helpfull in getting us all the services we need. Carly has also been very helpfull in getting our faxing figured out and brings in extra resources with the answers to my questions. Review collected by and hosted on G2.com.

What do you dislike about Crexendo?

The old system has limitations that do not exist in the cloud platform so we are very excited to move to the new platform. Review collected by and hosted on G2.com.