Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.

LN

Logan N.

Executive Assistant

Small-Business (50 or fewer emp.)

8/4/2020

"Great Resource"

5/5

What do you like best about Crewhu?

We find out things about ourselves and our clients that we never would have known without CrewHu. Review collected by and hosted on G2.com.

What do you dislike about Crewhu?

The filters on the dashboard - I think I just haven't taken enough time to deep dive and learn how to use them efficiently. Review collected by and hosted on G2.com.

Recommendations to others considering Crewhu:

Considering CrewHu? Request a demo. You won't be disappointed Review collected by and hosted on G2.com.

What problems is Crewhu solving and how is that benefiting you?

We have been able to tweak minor things that we would not have been aware of until it was a major problem. We also hear a lot more positive feedback than ever before. Review collected by and hosted on G2.com.

AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

12/3/2020

"Review"

5/5

What do you like best about Crewhu?

In my dealings with CrewHu and it's features, functionalities and support I have nothing but good to say. I've dealt with Fernanda and Jay Garcia and they are very assistive and professional. Jay is GREAT and provided all the necessary information I requested. Review collected by and hosted on G2.com.

What do you dislike about Crewhu?

CrewHu is helpful. There are no downsides using CrewHu Review collected by and hosted on G2.com.

JS

Jon S.

D

Small-Business (50 or fewer emp.)

8/20/2020

"Team Recognition"

4.5/5

What do you like best about Crewhu?

As a team recognition and rewards platform, CrewHu hit's the mark. We've used it for years (only recently leveraging more of the platform capabilities) because the ease of implementation a wealth of information from the analytics. Review collected by and hosted on G2.com.

What do you dislike about Crewhu?

The UI could use an update, but what's built works well. Review collected by and hosted on G2.com.

JP

Juana P.

Spécialiste en marketing et publicité

Small-Business (50 or fewer emp.)

8/30/2019

"By motivating your sales team, increase your income quickly. Achieve it with Crewhu."

4.5/5

What do you like best about Crewhu?

This program is very good, easy to handle, and best of all, since we started using it in the company, the sales team has had more revenue because by creating contests in Crewhu to motivate the sales team, we are rewarded with "CrewHu Bucks" that we can exchange for prizes.

For the organization where I work, it is very important that from the team that develops video games or different software to the team that sells the products, they have motivation. Of course, this is generally focused on extra income for the staff, and this is a good tool to achieve it. Review collected by and hosted on G2.com.

What do you dislike about Crewhu?

I don't dislike anything because when the company started using this tool, we improved the salary of all employees. We care a lot about the customer's opinion. Honestly, it should be a product applied in any sales office. It undoubtedly increases revenue. Review collected by and hosted on G2.com.

Recommendations to others considering Crewhu:

I can recommend this program to you first to convince the boss that if you keep a truly motivated team, sales will increase, consequently you will have a completely satisfied team, you create a good work environment, and the relationships with your colleagues will be much better, and there is even healthy competition among employees in each department. Everyone wants to get recommendations from their clients. Review collected by and hosted on G2.com.

What problems is Crewhu solving and how is that benefiting you?

We always keep all the teams 100% motivated, and mainly the sales team takes great advantage of this opportunity, always wanting customers to give good reviews. Review collected by and hosted on G2.com.

JM

Jay M.

Owner

Small-Business (50 or fewer emp.)

1/24/2020

"Great tool to measure feedback from your clients!"

5/5

What do you like best about Crewhu?

I like how easy it is for clients to give feedback with one click. That makes it more likely for them to share feedback, because there is only one click. However, if they want to share more feedback, they have the ability to add more content. Review collected by and hosted on G2.com.

What do you dislike about Crewhu?

Of course it would be nice if it were free. There have been price increases over time, but at least new features have been steadily added to the platform. Review collected by and hosted on G2.com.

AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

8/28/2019

"crewhu! - simply awesome!"

5/5

What do you like best about Crewhu?

The Since the introduction of crewhu! the mood in the team and among the employees has improved significantly. A culture of recognition has been established and since then employees have visibly enjoyed their work more. The satisfaction of our customers has also increased significantly, as they feel more respected and valued due to our constant request for feedback. Review collected by and hosted on G2.com.

What do you dislike about Crewhu?

Like most awesome tools, they are kind of expensive ;) ... but it pays off. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/23/2019

"Overall Good Product with Some End User Confusion"

4/5

What do you like best about Crewhu?

The product is easy to use and intuitive. It easily integrates with our business management software, ConnectWise Manage. It is intuitive enough that non-technical users are able to efficiently use the system without much help from technical staff. Review collected by and hosted on G2.com.

What do you dislike about Crewhu?

There is some confusion with the survey that customers receive. For instance when a survey is sent with multiple technicians associated, all technicians are selected by default. Several times customers have clicked on a technician that they would like to leave feedback for believing that they are selecting this individual when they are actually de-selecting them. Review collected by and hosted on G2.com.

Recommendations to others considering Crewhu:

Prepare customers to use the system before it is implemented to avoid any confusion when completing surveys. Review collected by and hosted on G2.com.

What problems is Crewhu solving and how is that benefiting you?

Crewhu has allowed us to get a better idea of overall customer satisfaction. Previous to using the software, we had a general idea of overall customer satisfaction, but no specific metrics or reviews. We are able to gauge individual customer opinions much better and respond to any customer concerns that we previously might not have been aware of. Review collected by and hosted on G2.com.

DK

David K.

President

Mid-Market (51-1000 emp.)

2/19/2019

"Great Product To Help Motivate A Team Of Sales Reps"

5/5

What do you like best about Crewhu?

I love how easy it is to create contests in Crewhu. We easily develop contests to motivate our sales team. They then get rewarded with "CrewHu Bucks" which they can redeem for great prizes. It is extremely motivating and helped boost morale and sales for our clients. Review collected by and hosted on G2.com.

What do you dislike about Crewhu?

There is little that I don't like about Crewhu. They are continually come up with new features and new ways to use the tool. Review collected by and hosted on G2.com.

Recommendations to others considering Crewhu:

If you are looking for a platform that is easy to administer and for your employees to use Crew Hu is a great tool. It is a great way to align your employees around goals and motivate them in their day to day jobs both with monitor rewards but also accolades and shout outs through crew hu. Review collected by and hosted on G2.com.

What problems is Crewhu solving and how is that benefiting you?

We have seen an increase in morale in our yearly surveys and our agents specifically put that CrewHu was a big reason that they were having more fun doing their job. It also has led to an increase in Quota attainment by our team. Review collected by and hosted on G2.com.

AC

Verified User in Computer Networking

Small-Business (50 or fewer emp.)

9/6/2019

"Great for both client and customer feedback"

5/5

What do you like best about Crewhu?

It is easy for customers to give feedback through a 1 click survey, but allows for them to also leave their own message.

For employees there is a peer badge system that allows them to reward each other for doing great work Review collected by and hosted on G2.com.

What do you dislike about Crewhu?

The interface is still a big clinky on the back end Review collected by and hosted on G2.com.

BB

Brandon B.

President

Small-Business (50 or fewer emp.)

2/13/2019

"Great product"

5/5

What do you like best about Crewhu?

Increased our response rates tremendously for getting customer feedback. We get at least double the response rate. Review collected by and hosted on G2.com.

What do you dislike about Crewhu?

Really nothing we dislike. The only thing I can think is the interface could look a little more modern, but it's core functions do exactly what we need. Review collected by and hosted on G2.com.

Recommendations to others considering Crewhu:

Very easy to work with with no long term commitment. Suggest giving it a shot. Once you start using it you'll see the added benefits. Review collected by and hosted on G2.com.

What problems is Crewhu solving and how is that benefiting you?

We’re finally getting regular customer feedback and an automated way to generate more Google/Facebook reviews which has always been difficult. We also are getting more employee interaction and buy in using the gamification side of the tool. We're setting up contests to push our team on SOP creation and other things that drive the business. Review collected by and hosted on G2.com.