--- title: Crewhu Reviews meta\_title: 'Crewhu Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 94 reviews by the users' company size, role or industry to find out how Crewhu works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 94 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Crewhu Reviews & Product Details Crewhu is the only platform built for MSPs combining CSAT, NPS, Employee Recognition, and Gamification. Track the metrics that matter most to increase employee engagement, customer satisfaction, and close more deals! * * * Seller [Crewhu](https://www.g2.com/sellers/crewhu) Discussions [Crewhu Community](https://www.g2.com/products/crewhu/discuss) Languages Supported English Solution Type All-in-One Overview by Stephen Spiegel (Service Delivery & Company Culture Adovocate) Show More ## Pricing Pricing provided by Crewhu. ### Standard Starting at $99.00 ### PRO Starting at $199.00 [ View More Pricing Information ](https://www.g2.com/products/crewhu/pricing) ## Top-Rated Alternatives [ ![Nectar](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nectar") Nectar 4.7/5(8,589) ](https://www.g2.com/products/nectar/reviews) [ ![15Five](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "15Five") 15Five 4.6/5(1,930) ](https://www.g2.com/products/15five/reviews) [ ![Bonusly](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bonusly") Bonusly 4.7/5(7,364) ](https://www.g2.com/products/bonusly-bonusly/reviews) [ View All Alternatives ](https://www.g2.com/products/crewhu/competitors/alternatives) ## User Insights Average based on 94 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ## Crewhu Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Autotask ](https://www.g2.com/products/autotask/reviews) Show More MC Matt C. Small-Business (50 or fewer emp.) 8/4/2023 "Crewhu is a Life Saver!" 4.5/5 What do you like best about Crewhu? The best part of Crewhu is their ability to bring together actionable data to proactively improve upon our customer service experience with all of our clients big and small. Review collected by and hosted on G2.com. What do you dislike about Crewhu? Some users may find the application tough at first with the many options available. But as with most software it has a learning curve that is quick to over come Review collected by and hosted on G2.com. What problems is Crewhu solving and how is that benefiting you? Crewhu solves the problems of having each customer we support have a voice in our I.T. support services. This pin points potential dissatidfaction and we can react and make proactive changes to ensure customer santisfaction. Inturn we reward our employees when surveys are sent out and positive feedback is given to our technicians. Review collected by and hosted on G2.com. Show More Response from Ashley Webb of Crewhu [Editedit](https://www.g2.com/survey_responses/crewhu-review-8408417/official_response/edit) Thank you for the review, Matt! We love hearing how Crewhu is helping provide a voice to your clients about their experience with your service! Stay Badass! Current UserValidated ReviewerIncentivizedSource: Organic ![John W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John W.") JW John W. Integrator / COO Small-Business (50 or fewer emp.) 5/26/2023 "Amazing Recognition Platform" 5/5 What do you like best about Crewhu? Crewhu is an amazing solution for getting your team engaged and invested in driving positive client experiences. Our team has really joined around crewhu and motivate each other to get more reviews as well as call each other out for the few clients that don't have the best experience (which happens to all of us) Review collected by and hosted on G2.com. What do you dislike about Crewhu? The only thing that I would say Crewhu could add is more metrics and more integration support. Being able to recognize our employees on even more performance would make this offering even better Review collected by and hosted on G2.com. What problems is Crewhu solving and how is that benefiting you? We are using it for both employee engagement and recognition and it is helping with both of those objectives better than anything else we've tried in the past Review collected by and hosted on G2.com. Show More Response from Ashley Webb of Crewhu [Editedit](https://www.g2.com/survey_responses/crewhu-review-8147461/official_response/edit) John, we LOVE hearing your crew has really taken to using Crewhu in your culture! That is awesome! Thank you for the review. Stay BADASS! Current UserValidated ReviewerIncentivizedSource: Seller invite HT Heather T. Small-Business (50 or fewer emp.) 8/7/2023 "Employee Engagement & Customer Satisfaction" 5/5 What do you like best about Crewhu? Getting customer feedback regarding employee engagement and allowing employees to praise each other. Review collected by and hosted on G2.com. What do you dislike about Crewhu? Needing to know how to code. The custom options require coding expertise. The lack of "know" of what each item is. There could be a "info" button next to each item so you know what it is and how to use it. Review collected by and hosted on G2.com. What problems is Crewhu solving and how is that benefiting you? We thought our clients liked us but we really weren't 100% sure, now we know for sure our clients are happy with our services. Review collected by and hosted on G2.com. Show More Response from Ashley Webb of Crewhu [Editedit](https://www.g2.com/survey_responses/crewhu-review-8413959/official_response/edit) Heather, we are so happy to hear that you now have a better understanding of how your clients feel about your service! We appreciate your honest feedback and I will share it with the team. User experience is key! Stay BADASS. Current UserValidated ReviewerIncentivizedSource: Seller invite HC Harminder C. Mid-Market (51-1000 emp.) 4/18/2023 "Easy to use tool to gauge client feedback on staff/users" 3.5/5 What do you like best about Crewhu? The interface is well laid out and shows just enough detail. I think it helps reward staff/colleagues on how well they're doing and how satisfied clients/customers are at the end of the day. Sometimes you'll get someone who wants to comment on how you made them feel, which exemplifies why CrewHu is so valuable. Review collected by and hosted on G2.com. What do you dislike about Crewhu? It pretty much ticks all the boxes. However, sometimes I feel there should be a context option to explain why good or bad feedback was given and what was needed to resolve for others to see. Review collected by and hosted on G2.com. What problems is Crewhu solving and how is that benefiting you? As part of a call centre, numerous issues are always dealt with. We need a way to track how clients/customers interact with staff and how they feel the issue was solved. CrewHu helps display that. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Craig P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig P.") CP Craig P. Director of Sales and Marketing Small-Business (50 or fewer emp.) 5/26/2023 "Great for staff and clients" 5/5 What do you like best about Crewhu? A simple to use system for end users and a great way to reward staff. Keeps track of Customer Satisfaction metrics and Net Promoter Score for us and allows us to reward staff across the business. Review collected by and hosted on G2.com. What do you dislike about Crewhu? I'd like the ability to split individuals out of tickets for CSAT scoring purposes. And I bit more customisability, you see vompletion rates drop over time as customer become used to the survey and ignore it!! Review collected by and hosted on G2.com. What problems is Crewhu solving and how is that benefiting you? The collection of customer satisfaction feedback after every interaction with the service desk, broken down by individual team member. This allows us to track performance and CrewHu bucks allow us to reward good performance. Review collected by and hosted on G2.com. Show More Response from Ashley Webb of Crewhu [Editedit](https://www.g2.com/survey_responses/crewhu-review-8146969/official_response/edit) Thank you, Craig! We are glad you are getting the most out of the product and can reward your crew for their performance! Stay BADASS! Current UserValidated ReviewerIncentivizedSource: Seller invite CB Cory B. Director of Services Small-Business (50 or fewer emp.) 4/6/2023 "The entire staff loves Crewhu" 5/5 What do you like best about Crewhu? CrewHu is easy to use, easy to integrate, and makes rewarding great behavior simple. Everyone uses is, and it has improved our company camaraderie as well as our customer awareness. Review collected by and hosted on G2.com. What do you dislike about Crewhu? For anyone that isn't "techy", some of the integrations are a little complicated. That being said, CrewHu has always stepped in and assisted to make sure we were able to get the complete use of the program. Review collected by and hosted on G2.com. What problems is Crewhu solving and how is that benefiting you? CrewHu provides an easy way for use to increase community within our company and awareness of our clients. We always wanted to achieve both of those goals as a company, but never had an efficient or effective way to accomplish them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MK muruna k. Mid-Market (51-1000 emp.) 8/17/2023 "Crewhu solutions" 5/5 What do you like best about Crewhu? Has very reliable reporting capabilities. Customers are allowed to express their feelings on how a certain employee has served them. The platform has helped business owners manage prodactivity with ease. Review collected by and hosted on G2.com. What do you dislike about Crewhu? i cant complain the product has served us well. I thank the developers for the good work Review collected by and hosted on G2.com. What problems is Crewhu solving and how is that benefiting you? The platform has allowed customers to express their feelings on how a perticular worker has served them and by gauging of client satisfaction we use the insights to improve customer service. Review collected by and hosted on G2.com. Show More Response from Ashley Webb of Crewhu [Editedit](https://www.g2.com/survey_responses/crewhu-review-8488789/official_response/edit) Hi Muruna, thank you for the feedback! We are stoked to hear how Crewhu is helping you improve your customer service by giving your customers an opportunity to express their satisfaction with your staff. Stay badass! Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 5/25/2023 "A great tool for both customer reviews and team motivation" 4.5/5 What do you like best about Crewhu? I have tried a few survey tools, and this one has the most features of any I have tested. It allows us to get more surveys, better insight into how our customers feel, and get data we can use in our sales and marketing Review collected by and hosted on G2.com. What do you dislike about Crewhu? No big downsides I am aware of, as we are a new client. The price is perhaps a touch high for all the features, but the Pro package is a good balance of features and price. Review collected by and hosted on G2.com. What problems is Crewhu solving and how is that benefiting you? Culture is hugely important to our business, and this allows us to incentivise our team to give each other kudos for living up to our core values, which is much more effective that having this rely on management feedback. Review collected by and hosted on G2.com. Show More Response from Ashley Webb of Crewhu [Editedit](https://www.g2.com/survey_responses/crewhu-review-8143451/official_response/edit) Thank you for the review! We are stoked to know that Crewhu is giving you the advantage of rewarding and recognizing your team for their hard work! Stay BADASS! Current UserValidated ReviewerIncentivizedSource: G2 invite TM Tara M. Office manager and accounting Small-Business (50 or fewer emp.) 1/6/2023 "CrewHu has been a true game changer for us!" 5/5 What do you like best about Crewhu? Before CrewHu, we assumed we were doing well with both clients and employees. However, once we started using CrewHu, the surveys showed us where our weaknesses were. We've been able to gauge client and employee satisfaction. We know our core values are being used by employees and we know our our clients understand them because they tell us in the CrewHu Surveys we send out. We are able to adjust our plan, at any time, to deliver better service. This has helped with client and employee retention. We can't say enough about how wonderful CrewHu is and, in fact, we just upgraded to the Badass plan a few months back. We are CrewHu Lifers at this point. Review collected by and hosted on G2.com. What do you dislike about Crewhu? The only thing that I would love to have access to, is a service that provides gift cards to the Philippines. We have had considerable trouble finding good incentives to provide our overseas Filipino employees because there just aren't a lot of programs that provide services to their country that will allow us to pay with american funds. However, that isn't CrewHu's fault :) Review collected by and hosted on G2.com. What problems is Crewhu solving and how is that benefiting you? CrewHu helps us retain employees and clients. We are able to assess our faults and correct them. We are also able to give shout outs to those employees who have gotten great reviews and this helps to boost morale. For both clients and employees, it keeps communication flowing and ensures everyone feels heard and has their issues addressed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RB Ravi B. CEO Small-Business (50 or fewer emp.) 1/20/2023 "Great company, great product." 5/5 What do you like best about Crewhu? Crewhu has transformed our culture in a way that was very unexpected and wonderful. It also has allowed us to quickly step in if there is a customer disappointment. We use crewhu reports as one of our KPIs in the weekly meeting. Awesome company, awesome support, product keeps getting better and better. Highly recommend. Review collected by and hosted on G2.com. What do you dislike about Crewhu? Integrations are a bit clunky and or incomplete, admin UI/UX choices are pretty poor requiring occasional review of KB or support to figure out things. I would like to see extensive work done on this part of the product, but certainly not a dealbreaker considering how awesome their support team and documentation is. Review collected by and hosted on G2.com. What problems is Crewhu solving and how is that benefiting you? Crewhu fills a customer service gap for us. Our team quickly focused a lot more on customer service and team recognition, which changed our culture in a very specific and positive way. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Crewhu? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Crewhu ](https://www.g2.com/products/crewhu/discussions/new) GU Guest User • Last activity over 2 years ago What is CrewHu used for? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-crewhu-used-for) [ View all Discussions ](https://www.g2.com/products/crewhu/discuss) ## Pricing Options Pricing provided by Crewhu. ### Standard Starting at $99.00 ### PRO Starting at $199.00 ### BADASS Starting at $299.00 [ View More Pricing Information ](https://www.g2.com/products/crewhu/pricing) ##### ##### Crewhu Features Platform Customization Integration APIs User, Role, and Access Management Platform Basics Reporting & Dashboards Reporting Dashboard Platform Content Survey Customization Goal and Challenge Creation Platform Additional Functionality Employee Segmenting Goal and Challenge Creation Peer Recognition [ View More Features ](https://www.g2.com/products/crewhu/features) ##### Categories on G2 [Employee Engagement](https://www.g2.com/categories/employee-engagement)[Employee Recognition](https://www.g2.com/categories/employee-recognition)[Rewards and Incentives](https://www.g2.com/categories/rewards-and-incentives) [Employee Engagement](https://www.g2.com/categories/employee-engagement)[Employee Recognition](https://www.g2.com/categories/employee-recognition)[Rewards and Incentives](https://www.g2.com/categories/rewards-and-incentives)[Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management)[Gamification](https://www.g2.com/categories/gamification) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top tools for managing construction timelines](https://www.g2.com/discussions/top-tools-for-managing-construction-timelines)[What's the best marketing analytics software that integrates with HubSpot, Salesforce and Google Analytics in one place?](https://www.g2.com/discussions/what-s-the-best-marketing-analytics-software-that-integrates-with-hubspot-salesforce-and-google-analytics-in-one-place)[Which is the best DXP for medium sized companies](https://www.g2.com/discussions/which-is-the-best-dxp-for-medium-sized-companies) [What is the top-rated log monitoring platform for enterprise use?](https://www.g2.com/discussions/what-is-the-top-rated-log-monitoring-platform-for-enterprise-use)[What is the best mobile app optimization tool for e-commerce apps?](https://www.g2.com/discussions/what-is-the-best-mobile-app-optimization-tool-for-e-commerce-apps)[Pros and Cons Details](https://www.g2.com/products/crewhu/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)