--- title: Crew Reviews meta_title: 'Crew Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 54 reviews by the users' company size, role or industry to find out how Crew works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 54 scale: '5' date_modified: '2026-07-17' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Crew Reviews **Vendor:** Crew **Category:** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) **Average Rating:** 4.2/5.0 **Total Reviews:** 54 ## About Crew Crew is the #1 digital workplace trusted by the world’s largest enterprises to streamline post-COVID-19 operations. Core to the platform is a highly engaging, secure mobile app that transforms how work gets done for frontline teams. Crew better connects organizations through communication, optimizes labor through streamlined scheduling and staffing workflows, and builds culture through public recognition and motivation. Crew helps more than 40,000 organizations create more productive frontline teams. Crew is headquartered in San Francisco, CA. To learn more, visit www.crewapp.com. ## Crew Pros & Cons **What users like:** - Users value the **accessibility across multiple platforms** , making communication seamless and efficient for everyone involved. (1 reviews) - Users love the **effective communication features** of Crew, making collaboration seamless and engaging across various platforms. (1 reviews) - Users praise the **effective communication** features of Crew, enhancing group interactions and information sharing effortlessly. (1 reviews) - Users love the **convenience** of Crew for seamless communication, scheduling, and sharing across multiple platforms and devices. (1 reviews) - Users enjoy the **customization options** in Crew, facilitating effective communication and collaboration across various platforms. (1 reviews) - Users find Crew to offer **ease of use** , simplifying communication and coordination for teams across multiple platforms. (1 reviews) - Easy Access (1 reviews) - Easy Connection (1 reviews) - Easy Setup (1 reviews) - Easy Sharing (1 reviews) **What users dislike:** - Users are concerned about **data security** due to a lack of encryption in Crew, making them feel less protected. (1 reviews) - Users find the **difficult setup** in Crew frustrating, especially with individual message selection and thread recovery issues. (1 reviews) - Users face **display issues** with Crew, particularly its lack of landscape mode and cumbersome messaging features. (1 reviews) - Users face **file sharing issues** with Crew, including limits on message distribution and difficulty in recovering archived threads. (1 reviews) - Users face **improvement needed** due to limited messaging options, lack of landscape mode, and difficulties recovering archived threads. (1 reviews) - Lack of Features (1 reviews) - Lack of Mobile App (1 reviews) - Limited Features (1 reviews) - Limited Points (1 reviews) - Missing Features (1 reviews) ## Crew Reviews ### 1. Excellent messenger for professional use **Rating:** 4.0/5.0 stars **Reviewed by:** Carson P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about Crew?** Simple stripped interface, color scheme/themes. **What do you dislike about Crew?** Having to use qr codes and invites to join groups, which could be problematic for sensitive information but I reckon that's what Telegram is for **What problems is Crew solving and how is that benefiting you?** Communication, simply. ### 2. Crew **Rating:** 2.5/5.0 stars **Reviewed by:** Clarizza R. | Office Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2018 **What do you like best about Crew?** The concept of getting everyone on the same page and being able to keep track to task completion w/o having to track your employee down and touch-base is great. **What do you dislike about Crew?** Needs more options and specifics. Could have more effective applications with wider options. **Recommendations to others considering Crew:** Assess your needs and determine if there isn't a better mode of communication/task management first. **What problems is Crew solving and how is that benefiting you?** Improved communication and manage multiple users well. ### 3. Great way to communicate between team members! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about Crew?** Crew makes it very easy to communicate with co-workers. With crew you can easily switch scheduled shifts. **What do you dislike about Crew?** Sometimes wouldn’t receive a notification even though a message was there. **What problems is Crew solving and how is that benefiting you?** Easy communication when not at work. ### 4. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Chloe G. | ESL Teacher, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2017 **What do you like best about Crew?** I like using this app for work , it's awesome. **What do you dislike about Crew?** The reward methods, the fact that you have to buy gold stars. **What problems is Crew solving and how is that benefiting you?** Team communication ## Crew Discussions - [Is the crew app safe?](https://www.g2.com/discussions/is-the-crew-app-safe) - 1 comment - [Is crew a good app?](https://www.g2.com/discussions/is-crew-a-good-app) - 1 comment - [View Crew pricing details and edition comparison](https://www.g2.com/products/crew-crew/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-26+23%3A11%3A14+-0500&secure%5Bsession_id%5D=59959a61-aef6-4a05-af66-f0fff86bbe1c&secure%5Btoken%5D=5e63da1b12903a5a3c6e753fdec91692fc89d8ea1e5bd940f9a9562c681ba70d&format=llm_user) ## Crew Features **Platform Basics** - Reporting - Dashboard - Performance **Generative AI** - AI Text Generation - AI Text Summarization **Administrative Tasks - Frontline Worker Communication Platforms** - Training & Learning Modules - Health & Safety Policies - Onboarding & Offboarding - Surveys & Feedback - Employee Services - Knowledge Management **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Platform Content** - Automation - File Sharing - Content Library **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Portal **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - Task Management - SOPs & Documentation **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top Crew Alternatives - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews) - [Homebase](https://www.g2.com/products/homebase/reviews) - 4.6/5.0 (556 reviews) - [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) - 4.3/5.0 (1,104 reviews)