Verified User in Consumer Services
UC
Verified User in Consumer Services
Enterprise (> 1000 emp.)
"Excellent additional to assist with Live calls"
5/5
What do you like best about Cresta?

The abilitiy to pull live calls and closed calls. Review collected by and hosted on G2.com.

What do you dislike about Cresta?

when you try to skip ahead it jumps. The calls transcript is not 100% accurate . Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Neutral Experience"
3/5
What do you like best about Cresta?

I like that I Cresta generates responses for me to say to guests. Review collected by and hosted on G2.com.

What do you dislike about Cresta?

I dislike that it doesnt transcribe the conversation 100% accurately. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"Its not consistent"
3/5
What do you like best about Cresta?

When it comes to needing to recap someth Review collected by and hosted on G2.com.

What do you dislike about Cresta?

When the system works correctlyb you can review the call history Review collected by and hosted on G2.com.