--- title: CrelioHealth LIMS Reviews meta_title: 'CrelioHealth LIMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 261 reviews by the users' company size, role or industry to find out how CrelioHealth LIMS works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 261 scale: '5' date_modified: '2026-07-17' parent_category: name: Laboratory url: https://www.g2.com/categories/laboratory --- # CrelioHealth LIMS Reviews **Vendor:** CrelioHealth (formerly known as LiveHealth) **Category:** [LIMS Software](https://www.g2.com/categories/lims) **Average Rating:** 4.7/5.0 **Total Reviews:** 261 ## About CrelioHealth LIMS CrelioHealth LIMS is a cloud-native lab operating system built for the constantly evolving modern diagnostic laboratories. It not only tracks samples, but also every operational and financial function that keeps a lab running at scale. Unlike traditional LIMS platforms that require separate tools for billing, reporting, and analytics, CrelioHealth's AI-first solution consolidates the entire lab workflow into a single intelligent system. From patient registration and barcode-based sample collection to multi-location lab management and B2B client operations, the platform covers every touchpoint. The platform offers seamless 50+ integrations, designed to replace fragmented lab systems; connecting instruments, systems, websites, business tools, government portals, middleware, payment gateways, apps, and third-party APIs - everything a laboratory business requires; adding convenience & speed and effectively eliminating data gaps. Crelio's AI-driven automation starts right at intake, replacing handwritten/PDF TRFs with AI-readable bulk uploads, digitizing front desk operations to reduce manual entry errors. Beyond intake, the system automates result entry with unidirectional and bidirectional analyzer interfacing. Auto-validation and critical callouts improve the reporting experience while speeding up diagnosis and treatment for patients. AI-powered summaries and comparisons for lab informatics, AI-generated descriptions to simplify miscellaneous sample info entry, and AI-based report format configuration to eliminate complex report format creation from scratch. Automated quality checks run data validation and resource allocation without waiting for someone to pull a report, surfacing compliance gaps on a live dashboard before they escalate. Built-in predictive models surface TAT and revenue growth trends before they become problems. For labs running more than one discipline, CrelioHealth LIMS supports modality-based workflows across clinical pathology, molecular diagnostics, toxicology, genetics, histopathology, anatomical pathology, and radiology. AI-generated summaries give clinicians cleaner, faster reads without stripping out clinical detail. Workflows are fully customizable without developer involvement, which means lab managers can adapt test menus, accession logic, and report formats as operational needs evolve, a capability that matters enormously in labs navigating rapid growth or changing compliance requirements like CLIA, COLA & CAP alignment. On the financial side, their lab analytics dashboards show TAT performance, sample status, and revenue metrics together, not in separate views. Invoicing, collections tracking, credit management, and payment processing are part of the core workflow. Sendout workflows help with digital delivery via WhatsApp, SMS, email, fax, and mobile app. Inventory management tracks consumption, losses, and stock levels in real time, sending reorder and near-expiry alerts before shortages happen. CrelioHealth is the platform where both operational efficiency and financial control come standard in LIMS. ## CrelioHealth LIMS Pros & Cons **What users like:** - Users find CrelioHealth LIMS to be **intuitive and easy to use** , enhancing efficiency and reducing training time. (10 reviews) - Users appreciate the **responsive and knowledgeable customer support** from CrelioHealth LIMS, enhancing their overall experience and efficiency. (8 reviews) - Users value the **comprehensive financial visibility** and seamless integration features of CrelioHealth LIMS for enhanced efficiency. (7 reviews) - Users value the **customization options** in CrelioHealth LIMS, enhancing organization and improving workflow efficiency across departments. (5 reviews) - Users value the **seamless integrations** of CrelioHealth LIMS, enhancing operational visibility and decision-making across departments. (4 reviews) - Order Management (3 reviews) - Organization (3 reviews) - Time-saving (3 reviews) - Users appreciate the **intuitive training and support** from CrelioHealth LIMS, enhancing efficiency in daily operations. (3 reviews) - Audit Tracking (2 reviews) **What users dislike:** - Users face challenges with **manual validation and limited flexibility** in sample handling, which hinders workflow efficiency. (2 reviews) - Users find the **limited customization** options in CrelioHealth LIMS hinder efficiency and require manual adjustments for reports. (2 reviews) - Users experience **limited functionality** in CrelioHealth, struggling with sample handling and absence of bulk report extraction. (2 reviews) - Users find the **missing sample splitting and reservation features** in CrelioHealth limiting for workflow efficiency. (2 reviews) - Users find **customization difficult** , needing manual validation that hinders efficiency and accuracy in financial reporting. (1 reviews) - Users experience a **learning curve** when switching to CrelioHealth LIMS, but adapt over time with use. (1 reviews) - Users face a **learning difficulty** with CrelioHealth LIMS, especially for first-time users navigating its features. (1 reviews) - Users find **navigation difficult** , especially for first-timers due to multiple tabs and complexity in the system. (1 reviews) - Reporting Problems (1 reviews) - Slow Performance (1 reviews) ## CrelioHealth LIMS Reviews ### 1. CrelioHealth LIMS: Clear Billing Reports & Real-Time Revenue Visibility **Rating:** 4.5/5.0 stars **Reviewed by:** Pooja G. | Finance officer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about CrelioHealth LIMS?** CrelioHealth LIMS provides strong financial data visibility with clear, user-wise and test-wise billing reports. Revenue tracking, invoice accuracy, and MIS reports are well-structured, which helps in auditing, reconciliation, and cost analysis. The system makes it easy to monitor collections, pending dues, and financial performance across labs in real time. **What do you dislike about CrelioHealth LIMS?** Some financial reports require manual validation to match exact operational usage, especially for machine-wise or integration-based billing. More customization and automated reconciliation options in finance dashboards would further reduce manual effort and improve accuracy for large-scale labs. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** CrelioHealth LIMS has helped us centralize our laboratory operations, billing, and financial data on a single platform. It addresses the issues we faced with fragmented billing, manual reconciliation, and limited visibility into revenue and collections. The system supports accurate test-wise and user-wise billing, provides real-time MIS reports, and gives us stronger financial control. As a result, we’ve improved operational efficiency, reduced errors, and can make more data-driven decisions across our medical lab operations. **Official Response from Marketing Team:** > Dear Pooja, Thank you for taking the time to write such a detailed review. This is exactly the kind of feedback that helps us grow. It's wonderful to hear that the billing reports and real-time financial visibility are bringing clarity to your lab's operations. Audit readiness, accurate reconciliation, and MIS reporting are areas we've put considerable thought into, and knowing they're contributing to better decision-making across your labs is really encouraging. Your point on machine-wise and integration-based billing requiring manual validation is well noted. We'll make sure this feedback reaches the right team as we continue improving the finance dashboard experience. In the meantime, we'd suggest reaching out to your account manager to see whether the current custom report settings can help reduce some of that manual effort. Thank you for trusting CrelioHealth as your laboratory management partner. We value your feedback and look forward to supporting your continued success. Sincerely, The CrelioHealth Team ### 2. Excellent LIS Partner with Outstanding Support & Flexibility **Rating:** 4.5/5.0 stars **Reviewed by:** Kareeman G. | Lab Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2025 **What do you like best about CrelioHealth LIMS?** their exceptionally rapid support response. Requests—whether operational, technical, or workflow-related—are acknowledged and addressed promptly, often with same-day follow-up. The platform itself is intuitive, well-designed, and easy to use, significantly reducing training time for staff across different laboratory sections. The mobile and web applications are smooth, reliable, and highly practical for day-to-day laboratory operations, reporting, and communication. **What do you dislike about CrelioHealth LIMS?** One current limitation we have noted in CrelioHealth is the inability to split samples or reserve individual test orders when multiple tests are issued under the same invoice. In scenarios where some tests need to be postponed (e.g., fasting requirements, repeat collections, or add-on testing), the system does not yet allow flexible reservation or partial sample handling within a single invoice. This can occasionally impact workflow efficiency and requires interim manual coordination. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** Audit Trail: Fully functional, clear, and compliant—supporting traceability and accreditation requirements. Interfaces: Stable and reliable analyzer/HIS interfacing with accurate data transfer. TAT Reporting: Now robust and transparent, enabling effective monitoring and performance improvement. Test Analytics: Meaningful dashboards and analytics that support operational and clinical decision-making. ### 3. All things in one platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jitendra P. | IT MANGER, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2021 **What do you like best about CrelioHealth LIMS?** CrelioHealth LIMS has significantly improved the efficiency and transparency of our laboratory operations. The platform is user-friendly, well-structured, and designed to support real-world workflow requirements across departments. Features such as automated reporting, sample tracking, and centralized data management have helped us reduce manual effort, minimize errors, and improve turnaround time for patient reports. Integration with machines, billing, and analytics is seamless, enabling better decision-making and operational visibility. The customization options, dashboards, and role-based access controls make day-to-day activities more organized and traceable. We also appreciate the responsive support team, who provide timely assistance and regularly roll out meaningful product enhancements. Overall, CrelioHealth LIMS has added great value to our processes by making them more digital, efficient, and patient-centric. It is a reliable and scalable solution for modern diagnostic centers and laboratories. **What do you dislike about CrelioHealth LIMS?** Sometime Slowness at the time of deployment. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** aas ### 4. Prompt Support and Easy Interaction for Non-English Users **Rating:** 4.5/5.0 stars **Reviewed by:** Ahmed M. | Operations manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about CrelioHealth LIMS?** Prompt support and easy interaction, especially for non-English users. **What do you dislike about CrelioHealth LIMS?** The modules feel complicated. I have to go through too many steps to get what I need, and there’s a lack of trackability. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** There is no duplicated registration, and the automated reporting to patients is helpful. **Official Response from Marketing Team:** > Dear Ahmed, Thank you for sharing your experience with us! We're really glad the support has felt accessible, especially for non-English users. That's something our team has been intentional about, and it means a lot to hear it's making a difference. Your feedback on navigation is appreciated, and honestly, something our product team continues to work on. If there's a particular module where you feel the steps are more than they should be, we'd love to hear from you. It helps us prioritize the right improvements. Regarding trackability, have you had a chance to explore the TAT monitoring and sample status views on the dashboard? Some recent updates there might already address what you're looking for. Our support team would be happy to guide you through it. We are glad to hear that duplicate registrations are no longer a concern and that automated patient reporting is adding value to your daily workflow. Thank you for choosing CrelioHealth Sincerely, The CrelioHealth Team ### 5. User friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Noble Z. | IT Business Applications Graduate Trainee, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about CrelioHealth LIMS?** Easy to use Registration module which can be customized to business requirements. You can actually fetch patient details as well paying claims automatically to insurance companies through its integrated claim switch. The team created a custom login feature in white labelling form which is further helpful in branding the lab name and url **What do you dislike about CrelioHealth LIMS?** Bulk extraction of patient reports is not possible but the the creliohealth team assisted in extracting the reports from backend **What problems is CrelioHealth LIMS solving and how is that benefiting you?** Earlier, registrations were being done manually. Later, CrelioHealth integrated with NH263, which streamlined the registration process. We can now register patients simply by fetching their insurance number and suffix. Insurance calculations are efficiently managed by creating price lists and entering the respective test quantities. The documents required for completing the audit process are handled seamlessly through CrelioHealth. **Official Response from Rohit Pawar:** > Dear Noble, Thank you for your excellent review of CrelioHealth LIMS on G2. We deeply appreciate you highlighting the tangible benefits our platform delivers to your lab operations. It is rewarding to hear that the customizable Registration module has significantly improved your efficiency. For lab professionals, seamless patient intake is everything—and knowing that our NH263 integration is enabling automated, insurance-driven registration and payments moves you well beyond manual processing. This immediate time-saving and reduction in administrative errors is core to our mission. We also appreciate your positive feedback on the white-label feature, which is designed to uphold your brand integrity in a highly competitive market. Regarding the challenge with bulk extraction of patient reports: we hear you clearly. We understand the necessity of this feature, particularly for critical functions like audit preparation. While our team was able to provide immediate backend support, please know that we are actively prioritizing enhancements to give users like you greater self-service control over large-scale data exports in upcoming releases. Thank you for choosing CrelioHealth to manage your complex workflow—from patient registration and insurance calculation to critical audit compliance. We value your partnership. Sincerely, The CrelioHealth Team ### 6. Exceptional Software with Outstanding Support and Customer-Centered Innovation **Rating:** 5.0/5.0 stars **Reviewed by:** Wilson P. | In house IT, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2025 **What do you like best about CrelioHealth LIMS?** Crelio Health LIMS is an exceptional software solution that has significantly streamlined our laboratory operations. One of the standout aspects of Crelio Health is not just the platform itself, but the incredible team behind it. The support staff is knowledgeable, responsive, and genuinely dedicated to helping users get the most out of the system. One of the things I appreciate most is how easy it was to implement. Being cloud-based, the setup was quick and straightforward, requiring minimal resources on our end. The integration process with other platforms has also been fast and painless, allowing us to get up and running without disruption. A feature I particularly value is the built-in chat support. Having the ability to connect with a live person almost instantly and get quick resolutions to issues is a game-changer. It saves time and eliminates unnecessary frustration. Another major strength of Crelio Health is their customer-centric approach. They actively listen to feedback and are open to making enhancements based on user needs, rather than taking a rigid, one-size-fits-all approach. This flexibility and responsiveness make them stand out in the LIMS space. Overall, Crelio Health LIMS is a robust, user-friendly platform backed by a team that truly understands and supports its users **What do you dislike about CrelioHealth LIMS?** So far, I have not experienced any downside using Crelio Health. The software has been reliable, user-friendly, and consistently meets our operational needs. The support team is proactive and responsive, which helps prevent small issues from becoming larger problems. Overall, my experience has been very positive. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** Crelio Health LIMS is solving the problem of inefficient lab operations by streamlining workflows, simplifying data management, and improving communication through its intuitive, cloud-based platform. Its quick implementation, seamless integrations, and real-time chat support have greatly enhanced our team's productivity and responsiveness, allowing us to focus more on patient care and less on technical hurdles. **Official Response from Rohit Pawar:** > Dear Mr. Wilson, Thank you for your high praise regarding CrelioHealth LIMS and our support team. We understand that for lab operations, implementation speed and uptime are critical. We're pleased that the cloud-based architecture delivers the quick, frictionless setup and seamless integrations needed to ensure fast time-to-value for your lab. Your recognition of our support team is valuable. We view real-time chat support as an essential operational tool as it ensures issues are resolved instantly, allowing your team to maintain focus on patient care and diagnostics, not administrative delays. We appreciate that you noted our customer-centricity and willingness to tailor the platform based on user feedback. In a field as dynamic as laboratory science, flexibility is mandatory, not optional. Thank you for confirming the reliability of our system and the value we bring to streamlining your daily workflow. Sincerely, The CrelioHealth Team ### 7. Very good **Rating:** 5.0/5.0 stars **Reviewed by:** Alaa E. | Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about CrelioHealth LIMS?** the stability, a lot of futures, full automation **What do you dislike about CrelioHealth LIMS?** The company is not located in Saudi Arabia **What problems is CrelioHealth LIMS solving and how is that benefiting you?** Creiohealth is best at managing the LIMS at different location from one single Login called as Parent Login This benefits Al Arab labs to control all the location from Just a single and if we wish to make any changes that is also carried out very smoothly using parent Logi **Official Response from Rohit Pawar:** > Dear Alaa, Thank you for your review. We are pleased to hear that the stability, automation, and broad feature set of CrelioHealth LIMS are serving your mid-market needs effectively. We are particularly glad the Parent Login feature has proven so valuable. For labs like Al Arab operating across multiple locations, centralized LIMS management is essential for maintaining control, consistency, and operational efficiency. The ability to smoothly implement changes from a single point underscores our commitment to making complex, distributed lab administration simple. We appreciate your direct feedback regarding our physical location outside of Saudi Arabia. While our headquarters are elsewhere, please be assured that we are dedicated to providing the same uninterrupted support and high-quality service to all our partners in the Middle East. Our global operations model is specifically designed to ensure platform reliability and local responsiveness regardless of geography. Thank you for trusting CrelioHealth to power your multi-location laboratory operations. Sincerely, The CrelioHealth Team ### 8. Good and Affordable LIS **Rating:** 5.0/5.0 stars **Reviewed by:** Fashi S. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about CrelioHealth LIMS?** What I like best about CrelioHealth LIMS is how intuitive and easy it is to use. The interface is clean, well-organized, and requires minimal training, which really helps with day-to-day efficiency. On top of that, their support team especially Shekh Nahid Raj Zaki is outstanding—responsive, knowledgeable , and always ready to help resolve issues quickly. **What do you dislike about CrelioHealth LIMS?** So far, I haven’t encountered anything I dislike about CrelioHealth LIMS. It’s been reliable and user-friendly, and the experience has been smooth overall **What problems is CrelioHealth LIMS solving and how is that benefiting you?** “CrelioHealth LIMS is helping us streamline result delivery with its fax integration feature. We no longer need to manually fax results to doctors’ offices, which saves us time, reduces errors, and improves overall efficiency in our workflow **Official Response from Rohit Pawar:** > Dear Fashi, We appreciate your feedback confirming the tangible value CrelioHealth LIMS brings to your operations. Your observation that the interface is intuitive and requires minimal training directly validates our focus on user adoption. In a laboratory setting, rapid proficiency translates directly into immediate workflow efficiency—a critical factor for sustained productivity. We are also pleased that the automated fax integration is delivering such a clear benefit, specifically by eliminating manual handling of results. This feature is designed to cut down on administrative time, reduce the risk of transcription errors, and crucially, accelerate the communication of diagnostic information to the patient's provider. Finally, thank you for recognizing the responsive and knowledgeable support delivered by our team. Exceptional support is foundational to maintaining the reliable performance necessary for your LIS environment. We value your partnership. Sincerely, The CrelioHealth Team ### 9. Great product with even greater support team for integration, onboarding, and use. **Rating:** 4.5/5.0 stars **Reviewed by:** Maggie O. | Lab Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2024 **What do you like best about CrelioHealth LIMS?** CrelioHealth LIMS has all the required features for a clinical diagnostic lab to track samples, allow access to providers and generate quality. The support team is available within minutes of requested help. Communication is fast and effecting, solutions to issues are resolved immediately. The software is easy to use, and implement all the given and requested features. It is easy to inegrate with providers and familiarity only gets better with frequent use. **What do you dislike about CrelioHealth LIMS?** It would be nice to have more report templates available for the customer to choose from rather than customize a single one. Also, it would be nice if the software can 'remember' date ranges from tab to tab. Feature request is a great option as well to further customize the software. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** CrelioHealth LIMS helps improve the laboratory sample workflow in a modern way. The support team integrated all lab equipment, controls, and systems (barcode readers) to work seamlessly. Additional features requested are never denied and always implemented in a timely manner. **Official Response from Rohit Pawar:** > Dear Maggie, Thank you for this excellent, detailed review. As a Lab Director, your perspective on the platform's core functionalities, from sample tracking to provider access and quality control is highly valuable. We are extremely pleased that CrelioHealth LIMS is recognized for its comprehensive feature set necessary for a modern clinical diagnostic lab. Ensuring the platform is easy to use and implement is key to rapidly improving your laboratory sample workflow. Furthermore, the successful, seamless integration with your lab equipment, controls, and barcode systems is a fundamental service we provide to maximize automation and efficiency. Your positive feedback regarding the responsiveness of our support team is greatly appreciated. We believe that immediate, effective resolution is non-negotiable for maintaining lab continuity. We take your suggestions for enhanced report template options and the ability for the system to 'remember' date ranges across tabs very seriously. These are high-value quality-of-life improvements that directly impact how efficiently lab professionals analyze and present data. Your feedback, coupled with the Feature Request option you highlighted, directly informs our development roadmap, ensuring the platform evolves to meet your precise operational needs. Thank you for confirming the strength of our product and the commitment of our support team. Sincerely, The CrelioHealth Team ### 10. Affordable andresponsive **Rating:** 5.0/5.0 stars **Reviewed by:** Sienna B. | General Laboratory Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about CrelioHealth LIMS?** This LIS is easy to use. The customer support specifically Shekh Nahid is very helpful and always responsive. We have added 4 panels to our Molecular department and everytime it was a simple process and quick. I use this system everyday as a Lab Manager, Accessioner and Molecular Technologist. The QC features are helpful for monthly QC audits. The system was easy to integrate into our machines (Indiko, Biorad and LCMS) **What do you dislike about CrelioHealth LIMS?** Redraw button was not working. I dont use this fucntion I accidentallyy pressed it. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** The ease of having lab related functions all in one from accesioner to admin to billing **Official Response from Rohit Pawar:** > Dear Sienna, Thank you for your valuable feedback. As a General Laboratory Manager covering multiple crucial roles—Accessioner, Technologist, and Manager—your assessment of CrelioHealth LIMS's versatility is highly meaningful. We are glad to hear the platform is supporting your daily workflow across departments, particularly in Molecular. The ease and speed with which you can add new test panels is critical for a lab's ability to remain responsive and competitive in a fast-moving field. Similarly, successful, rapid integration with complex analyzers like Indiko, Biorad, and LCMS is essential for true automation and efficiency. Your reliance on our QC features for monthly audits confirms the system’s value in maintaining regulatory compliance and quality control standards—core concerns for every lab professional. We also appreciate you calling out the comprehensive nature of the system, acting as a single, central hub for all lab functions, from accessioning to administration and billing. This unification is key to maximizing efficiency across the entire operational chain. Regarding the minor issue with the "Redraw" function you encountered: we appreciate you flagging even small interface glitches. We are continuously focused on refining the user experience to ensure reliable functionality across all modules. Thank you for confirming the affordability and responsiveness of our platform and team. Sincerely, The CrelioHealth Team ### 11. Very Useful! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about CrelioHealth LIMS?** Crelio Health has very helpful staff to help navigate through the system. **What do you dislike about CrelioHealth LIMS?** Sometimes it can be a little hard to navigate. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** It helps us to manage and accession our patient samples for intake and reporting purposes. **Official Response from Rohit Pawar:** > Dear User, Thank you for your feedback. We are pleased to know that CrelioHealth is proving very useful for your operational needs, specifically by assisting with the critical functions of managing and accessioning patient samples for intake and final reporting. We recognize that the transition to a new LIMS can present initial navigation challenges, and we appreciate you highlighting this. While the system is designed to be comprehensive, we understand that complexity can sometimes impact ease of use. Please know that we are continuously refining the interface and flow based on user feedback to make system navigation more intuitive and seamless for lab professionals. Your compliment regarding our helpful staff is greatly valued. We view our support team as a vital resource to ensure you can maximize the system's capabilities, especially when navigating new features or functions. Thank you for trusting CrelioHealth LIMS for your sample workflow management. Sincerely, The CrelioHealth Team ### 12. Good Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Balance l. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about CrelioHealth LIMS?** This LIS is incredibly user-friendly and intuitive. Navigation is straightforward, entering results (even manually if needed) is simple, and the system makes it easy to register, order tests, and manage modifications, additions, or deletions. The Crelio team has consistently provided full support whenever I’ve needed it. They’re clear, approachable, and guide me through everything step-by-step. Pankaj, my primary contact and trainer, has been fantastic. **What do you dislike about CrelioHealth LIMS?** I don’t have any negatives to report. As a new user, everything has worked out well so far. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** Managing the day to day operations and sample loads. Releasing results smoothly to the clients **Official Response from Rohit Pawar:** > Dear Balance, Thank you for your feedback as an IT Manager assessing CrelioHealth LIS. We're pleased that your experience has been so positive during the crucial initial phase of system adoption. Your confirmation that the LIS is user-friendly and intuitive speaks directly to our goal of designing a system that minimizes administrative friction. The ability to smoothly manage registration, test ordering, and result entry—whether automated or manual—is paramount for high-volume lab environments. Crucially, we appreciate you acknowledging the reliable support provided by our team, and specifically recognizing Pankaj for his excellent guidance. We recognize that comprehensive, approachable, and step-by-step support is essential for IT teams integrating new LIS solutions and ensuring continuous operation. It is rewarding to know that CrelioHealth is successfully addressing the core challenges of managing daily operations and high sample loads, and successfully enabling the smooth release of results to your clients. This efficiency is key to maintaining quality and turnaround time. We look forward to maintaining this high standard throughout your continued use of the platform. Sincerely, The CrelioHealth Team ### 13. CEO, Triangle Molecular Toxicology LLC **Rating:** 5.0/5.0 stars **Reviewed by:** Harsukh G. | Director, Laboratory Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about CrelioHealth LIMS?** There are many features to list. Some features like ICD10 codes, prescription medciations not found anywhere else. **What do you dislike about CrelioHealth LIMS?** When you switch the LIS, there will be a learning cruve. Initally, We needed to find the features within but once we started to use it, we got used to it. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** many, in day to day life. For Lab, and for providers **Official Response from Rohit Pawar:** > Dear Harsukh, We appreciate your discerning review as the Director of Laboratory Operations. It's affirming to hear that CrelioHealth LIMS stands out by offering specialized functionality, specifically the integrated tracking for ICD-10 codes and prescription medications. These capabilities are fundamental to compliance and accurate reporting within complex environments like molecular toxicology. We acknowledge your feedback regarding the necessary system familiarity curve when transitioning LIS platforms. We continuously strive to enhance interface discoverability to minimize that operational adjustment period, recognizing that rapid staff proficiency is key to maximizing system investment. We are proud that CrelioHealth is impacting a multitude of daily workflow challenges, delivering substantial efficiency gains for both your laboratory team and your partner providers. Thank you for your partnership. Sincerely, The CrelioHealth Team ### 14. Fast Service and Robust System **Rating:** 5.0/5.0 stars **Reviewed by:** Jasmin A. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2025 **What do you like best about CrelioHealth LIMS?** CRELIO LIMS is easy to use and the system has nice customization options. **What do you dislike about CrelioHealth LIMS?** So far, any issues that presented themselves were resolved by the team. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** CRELIO LIS has made our workflow easier throughout the laboratory. This allows us the manage sample workflow in an efficient manner. **Official Response from Rohit Pawar:** > Dear Jasmin, Thank you for your valuable feedback regarding the speed and stability of CrelioHealth LIMS. As a COO, your assessment of our system's impact on operational efficiency is highly relevant. We are pleased that the platform's ease of use and our flexible customization options are making your laboratory workflow significantly easier. Providing the ability to adapt the LIMS to your specific processes is central to enabling efficient sample workflow management. We also appreciate you noting that any encountered issues were promptly and effectively resolved by our team. Maintaining a robust system requires proactive support, and we are committed to ensuring operational continuity and fast resolution times for all our laboratory partners. Thank you for confirming that CrelioHealth LIMS is successfully streamlining your daily processes. Sincerely, The CrelioHealth Team ### 15. New Lab **Rating:** 5.0/5.0 stars **Reviewed by:** Karen G. | Medical Technologist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about CrelioHealth LIMS?** This LIS is very user friendly and easy to use. It is easy to navigate, easy to enter results(manually if have to), easy to register, easy to order tests, easy to modify, add, and delete. The Crelio team has given us complete support whenever I need it. They are easy to understand, hold my hand, and walk me thru everything. Pankaj has been my main contact and trainor, and he has been amazing. **What do you dislike about CrelioHealth LIMS?** I do not have any negatives. I am new user, and everything has worked out fine. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** Changing/Adding more antibiotics. Getting the report to be exact, as we find things we would like to change, delete, add, or move. This all will make our reports more understandable and easy to read. **Official Response from Rohit Pawar:** > Dear Karen, Thank you for sharing your experience as a Medical Technologist integrating CrelioHealth LIS into your new lab setting. Your confirmation that the system is highly user-friendly and navigable is excellent feedback, particularly for the core daily functions you manage: registration, test ordering, and result entry. Ensuring these crucial steps are intuitive minimizes training time and maximizes the efficiency of your technical staff. We are proud that you highlighted the comprehensive support provided by our team. We believe that detailed, step-by-step guidance, as delivered by Pankaj, is vital to empowering lab personnel to achieve full system proficiency quickly and confidently. It is rewarding to hear that CrelioHealth is actively facilitating your critical need to customize and refine your reporting. The ability to modify antibiotic panels and precisely adjust report layouts is paramount to generating accurate, clear, and easy-to-read diagnostic reports, directly enhancing the value delivered to referring physicians. Thank you for sharing your positive experience. Sincerely, The CrelioHealth Team ### 16. Easy to work **Rating:** 5.0/5.0 stars **Reviewed by:** Jigar P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2024 **What do you like best about CrelioHealth LIMS?** Easy to work and reliable software with clouds base system. **What do you dislike about CrelioHealth LIMS?** Everything working good and up to todate. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** Adding extra future will definitely help for high level. **Official Response from Rohit Pawar:** > Dear Jigar, Thank you for your direct feedback. We are pleased the CrelioHealth LIMS is recognized for its reliable performance and ease of use, anchored by its cloud-based system. Stability and operational simplicity are primary requirements for any successful LIMS deployment. We acknowledge your strategic interest in adding further high-level functionality. Continuous feature development is integral to our product strategy, ensuring the platform remains powerful enough to support advanced, evolving laboratory demands. Thank you for confirming the system's current effectiveness. Sincerely, The CrelioHealth Team ### 17. Crelio LIMS review **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjiv S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2023 **What do you like best about CrelioHealth LIMS?** Crelio as a LIMS has lots of functionalities. the audit trail is very good. portal and mobile apps brings every close together. The field visit was very fruitful. the 24/7 help support something we like. Crelio team Rohit, Himanshu, karan and Nisar are very knowledgeable and very responsive. **What do you dislike about CrelioHealth LIMS?** The current patient registartion forms are not adpable for UK. A new UK format form should be create with the necessary fields should be available to capture more business in UK market. Some functionalities are hidden and need to be access via a tab. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** Crelio helps in 1. creating a sigle platform for patients, organisation and health professionals. 2. it audit trails is very helful for audit purposes 3. different logins and different apps available 4. the portal help to cut time between doctors and the lab. 5. good support from crelio team **Official Response from Rohit Pawar:** > Dear Sanjiv, Thank you for your comprehensive review of Crelio LIMS. We are pleased the platform's extensive functionality and centralized ecosystem, including the portal and mobile applications—is effectively bringing together patients, organizations, and healthcare professionals. Your recognition of our robust audit trail confirms its essential value for regulatory compliance. Furthermore, we appreciate the specific mention of our knowledgeable and responsive team members, including Rohit, Himanshu, Karan, and Nisar. Continuous, dedicated support is integral to our service. We acknowledge your constructive feedback regarding the patient registration form adaptability for the UK market. Meeting specific international regulatory and format requirements is critical, and this feedback is instrumental in ensuring our localization efforts fully support your expansion needs. We will focus on improving the accessibility of certain functionalities to enhance user workflow efficiency. Ultimately, we are proud that Crelio provides a single, audited platform that successfully cuts down the crucial turnaround time between the lab and referring doctors. Sincerely, The CrelioHealth Team ### 18. Experience with Crelio **Rating:** 5.0/5.0 stars **Reviewed by:** Tonette G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2023 **What do you like best about CrelioHealth LIMS?** Easy to use because it is web-based and easily contacted. **What do you dislike about CrelioHealth LIMS?** Communication barrier, due to different languages and time zones **What problems is CrelioHealth LIMS solving and how is that benefiting you?** Updated current LIS to more user friendly, web based LIS **Official Response from Rohit Pawar:** > Dear Tonette, Thank you for your concise feedback on CrelioHealth LIMS. We are pleased that the web-based architecture and associated ease of use have provided a smooth transition from your previous LIS. Upgrading to a more user-friendly, modern system is a critical step for improving laboratory workflow and efficiency. We acknowledge the point raised regarding potential communication barriers due to differing languages and time zones. Ensuring accessible and fluid support is paramount to us, regardless of geography. We are actively focused on optimizing our global support infrastructure and communication channels to minimize any friction points and deliver consistent, effective assistance to all our partners. Thank you for confirming the benefit of adopting our cloud-native solution. Sincerely, The CrelioHealth Team ### 19. User friendly laboratory software **Rating:** 3.0/5.0 stars **Reviewed by:** Ghoora l. | Senior Medical Technologist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2022 **What do you like best about CrelioHealth LIMS?** The best thing is that we have support chat box for help available at any moment. And there also whatsapp or email support Also the fact that there various updates being done weekly adding more features to the system ,making it more easier and interesting to work with. **What do you dislike about CrelioHealth LIMS?** The maintenance period when system is down We asked for another application support but did not got any till now **What problems is CrelioHealth LIMS solving and how is that benefiting you?** Bill receipts are customisable the report formats are ammendable interfacing support ongoing with the apparatus **Official Response from Rohit Pawar:** > Dear Ghoora, Thank you for your review as a Senior Medical Technologist. Your daily interaction with the LIMS gives your feedback exceptional relevance. We are glad that the platform is recognized as user-friendly and that our dedicated support channels—including the in-system chat, WhatsApp, and email support—meet your immediate needs. We view this multi-channel responsiveness as essential for laboratory continuity. We are also pleased that you value the regular, weekly feature updates, which ensure the system continuously adapts and improves your workflow. We acknowledge your constructive points regarding system downtime during maintenance. We are continuously working to reduce the duration and impact of these necessary updates to ensure maximum uptime, minimizing any disruption to your critical testing schedule. Additionally, we have noted your request for specific application support and are prioritizing the evaluation and implementation of such integrations where they deliver substantial operational benefit. Finally, we are proud that CrelioHealth is successfully streamlining core functions, allowing you to customize bill receipts and amend report formats, and that the ongoing interfacing support with your apparatus is working well. These capabilities directly contribute to accuracy and client satisfaction. Sincerely, The CrelioHealth Team ### 20. Support and Communication is the best I have ever recieved from a SAAS provider **Rating:** 5.0/5.0 stars **Reviewed by:** Ritchie H. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2023 **What do you like best about CrelioHealth LIMS?** Its modern design and ease of use. The navigation system and the support and knowledge base available and quick turnaround times. 24-hour support system and dedicated support, and an account manager to make things personal and people-friendly. **What do you dislike about CrelioHealth LIMS?** Updating tests in various centres and managing multicentre. To enable recommended EMR or EHR to link to . as LIMS does not exist by itself in a clinic environment. Or build in a EMR for smaller clinics as a one-stop shop **What problems is CrelioHealth LIMS solving and how is that benefiting you?** CH is modernising how we report and provide feedback to patients and doctors. It allows us to be efficient and manage gaps. Since implementing LIMS, we have increased our productivity tenfold and cannot imagine working without CH LIMS.. **Official Response from Rohit Pawar:** > Dear Ritchie, Thank you for your powerful feedback. Your assessment that our support and communication are the "best received from a SaaS provider" is a testament to our commitment to partnership. We firmly believe that dedicated, 24-hour support and personal account management are essential elements for any critical lab technology. We are pleased the platform's modern design and ease of use have directly contributed to a tenfold increase in your productivity, significantly modernizing how you report results and communicate with patients and referring doctors. This level of efficiency gain is exactly the outcome we aim for. We acknowledge your constructive points regarding multi-center management and the necessity of seamless integration with EMR/EHR systems. We recognize that in a clinic environment, the LIMS must integrate flawlessly with the broader patient record infrastructure. We are continually enhancing our APIs and integration protocols to ensure maximum compatibility. Furthermore, your suggestion for a streamlined, built-in EHR solution for smaller clinics is valuable strategic input that guides our future platform development. Thank you for confirming the transformational impact CrelioHealth LIMS has had on your operations. Sincerely, The CrelioHealth Team ### 21. Easy Operations & Smooth Integration with CrelioHealth **Rating:** 5.0/5.0 stars **Reviewed by:** Rashid K. | Senior Technician Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2022 **What do you like best about CrelioHealth LIMS?** The automation part is great at CrelioHealth whether it is Communications, Configurable forms, Online Payments or Configurable test rates. We experience Quick & easy reporting and also we get all the relevant information about the patient necessary for reporting in CrelioHealth **What do you dislike about CrelioHealth LIMS?** Nothing to Dislike for now. We get timely support and help from CrelioHealth team **What problems is CrelioHealth LIMS solving and how is that benefiting you?** We manage multi-locations in Creliohealth and the interface, finance is smooth and super easy to manage. Reports are delivered on time to our patients and providers with all the track of records. **Official Response from Rohit Pawar:** > Dear Rashid, Thank you for your review and for providing updated feedback. As a Senior Technician Manager, your focus on operational efficiency is highly valued. We are pleased the platform's automation capabilities—spanning communications, online payments, and configurable test rates—are delivering a great experience. The ability to perform quick and easy reporting while having all necessary patient information immediately accessible within CrelioHealth is fundamental to maintaining high diagnostic throughput. Your positive experience with our support team is appreciated, and we are committed to providing the timely assistance you require. Most importantly, we are glad that CrelioHealth successfully enables your multi-location management. Ensuring a smooth and unified interface for finance and records across different centers allows you to maintain control and consistency in service delivery. This centralized control is essential for delivering reports reliably and on time to both patients and providers. Thank you for confirming the smooth operations and effective integration of the system. Sincerely, The CrelioHealth Team ### 22. User of CrelioHealth from Egypt since 2020 **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed E. | Assistant Researcher, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2021 **What do you like best about CrelioHealth LIMS?** We first started using CrelioHealth back in 2020 it was mainly for giving us the advantage to switch from a server based LIS, to a cloud based one . Which gave us much more accessibility to the system and was a great step forward. Also a great advantage is that it’s a user friendly system in terms of editing or adding reports and creating it with the most suitable layout for the lab. Another great advantage is the trends report and keeping track of previous records for years for our patients. **What do you dislike about CrelioHealth LIMS?** Not being to able to edit reference ranges from the operations page directly when needed. **Recommendations to others considering CrelioHealth LIMS:** Strongly recommend CrelioHealth for other labs. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** Since it is on cloud it is very easy to access from any place using any device. **Official Response from Rohit Pawar:** > Dear Ahmed, Thank you for your valuable feedback regarding your experience with CrelioHealth since 2020. As an Assistant Researcher, your perspective on data access and management is critical. We are pleased that the shift from a server-based LIS to our cloud-based platform provided the immediate benefit of greater accessibility and represented a significant technological advancement for your operations. This agility, accessible from any device, is a cornerstone of modern laboratory efficiency. Your appreciation for the system's user-friendliness in editing/adding reports and customizing layouts validates our commitment to technical staff empowerment. Additionally, the ability to utilize historical data and trends reports is essential for longitudinal patient care and research purposes. We take note of your suggestion concerning the direct editing of reference ranges from the operations page. This is a precise piece of feedback that relates directly to minimizing clicks and maximizing technician workflow speed. We are continuously optimizing the interface and will assess how to integrate this level of operational control more directly. Thank you for strongly recommending CrelioHealth to other laboratories. Sincerely, The CrelioHealth Team ### 23. Technological Excellence Underpinned by Strong Understanding of the Medical Diagnostic Services **Rating:** 5.0/5.0 stars **Reviewed by:** Pisco Kofi O. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about CrelioHealth LIMS?** Continuous features improvement They have a highly trained team on standby 24 hours to support users at all times. Indeed, the software is made with a thorough understanding of the laboratory processes such that it covers registration, operations, inventory, finances, interfacing and many more **What do you dislike about CrelioHealth LIMS?** There isn't one for me at the moment. Livehealth health is a worthy laboratory investment and would receive a 5 star for value for money application **What problems is CrelioHealth LIMS solving and how is that benefiting you?** As a diagnostic service provider, I recall when we needed an efficient LIMS to take care of patient registration, operations, finances, interfacing, inventory, etc. We cycled through various applications, and finally, we moved to crealioHealth. It has been a game changer, especially for me as the general manager and all our teams. The challenge with medical diagnostic service providers is getting the software to run the operations in such a manner that it takes care of your entries and patient report records, is reliable in helping manage inventory and, more importantly, is very affordable. CrelioHealth has been our partner since 2019; over that period, we have grown exponentially. CrelioHealth provides a one-stop service application that ensures that all our devices are interfaced with seamless results transmission, patient records remain intact and allows us to manage the laboratory efficiently by using all the analytical insights within the application. We have significantly improved on our TAT and continue to draw insights from the analytics to make improvements on a gradual basis. Best of all, CrelioHealth is a partner that works for all classes of laboratories; whether you are a startup, midsized or a large laboratory, CrelioHealth is quite unbeatable. **Official Response from Rohit Pawar:** > Dear Pisco, Thank you for your exceptional review, recognizing CrelioHealth for its technological excellence and deep understanding of medical diagnostic services. We are extremely proud of the platform's comprehensive design, which seamlessly manages the critical functions you mentioned: registration, operations, inventory, finances, and interfacing. Your experience confirms our commitment to providing a true one-stop service application that integrates every aspect of the laboratory workflow. We are especially pleased that our dedication to continuous feature improvement and our highly trained 24-hour support team are meeting your high standards. This round-the-clock commitment is vital for maintaining operational reliability in the diagnostic sector. Your description of CrelioHealth as a "game-changer" that helped you grow exponentially since 2019 is the highest validation of our partnership. The ability to guarantee seamless results transmission, intact patient records, and analytical insights is crucial for delivering timely, high-quality patient care and significantly improving your Turnaround Time (TAT). Thank you for confirming the system's significant value as a worthy laboratory investment. Sincerely, The CrelioHealth Team ### 24. Crescent City Diagnostics **Rating:** 5.0/5.0 stars **Reviewed by:** Christy B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about CrelioHealth LIMS?** Adaptable and easy to use. The integration team of Deepak and Pankaj are very knowledgeable about their product with quick responses and easy to work with. They are adaptable and sensitive to the needs of their customers. Implementation team were very responsive to our demands in order to reach our core company goals. **What do you dislike about CrelioHealth LIMS?** Lack of fax service internally. If the service was offered in the software it would be very attractive to all customers who need the ability to send results to all of their clients. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** They helped to solve invoicing problems within our laboratory, as well as entering patient demographics is a simple to use platform. The insurance information needed for filing claims is made easier by Crelio with integrations with our billing company. **Official Response from Rohit Pawar:** > Dear Christy, Thank you for your valuable feedback regarding your experience with Crescent City Diagnostics. We are delighted that CrelioHealth LIMS is recognized as adaptable and easy to use. This flexibility, coupled with a simple platform for entering patient demographics, is foundational to achieving efficiency at the point of patient intake. We are especially pleased that the system has successfully resolved your invoicing challenges and simplified the crucial process of managing insurance information and claims filing through seamless integration with your billing partner. We appreciate you highlighting the expertise and responsiveness of our implementation team, specifically mentioning Deepak and Pankaj. Their product knowledge and ability to be sensitive and adaptable to your core company goals are central to ensuring a successful LIMS deployment. Regarding the lack of internal fax service: we acknowledge this as a significant need for efficient result transmission to referring clients, and it is a capability we continuously evaluate for integration. We understand that maximizing communication channels directly impacts turnaround time and client satisfaction, and we appreciate your input on making this capability more attractive to all laboratory partners. Thank you for confirming the substantial operational benefits delivered by our platform and team. Sincerely, The CrelioHealth Team ### 25. Crelio/Crescent City **Rating:** 5.0/5.0 stars **Reviewed by:** Kortney R. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2023 **What do you like best about CrelioHealth LIMS?** Crelio is very easy to use. Navigation of the tool is very simple. The integration (Deepak) team were very helpful in solving all avenues of our laboratory development concerning the LIS. **What do you dislike about CrelioHealth LIMS?** Need internal fax service and it would helpful for all parties involved to have a representative within the U.S. for time differences. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** Improving our invoicing process for all our customers. They have solved the problem or capturing insurance as well as patient demographics. The capability to interface will all EMR's and billing companies is very helpful. **Official Response from Rohit Pawar:** > Dear Kortney, Thank you for sharing your experience and confirming the value CrelioHealth LIMS brings to Crescent City. We are pleased that the system's ease of use and simple navigation are benefitting your team directly. The positive feedback about our integration team, specifically naming Deepak for his comprehensive assistance in your laboratory's LIS development, is greatly appreciated. Ensuring seamless integration is crucial for your operational success. Your comments highlight two significant areas for enhancement: the need for an internal fax service and the desire for more geographically aligned support to mitigate time difference challenges. We recognize that features like integrated faxing are critical for expedient client communication. Regarding support, we are continuously evaluating and expanding our global coverage models to provide more accessible, real-time assistance, reducing any potential barrier created by time zones. We are glad that CrelioHealth is successfully solving key administrative challenges, notably improving the invoicing process and streamlining the capture of patient demographics and insurance information. The platform's capability to interface with various EMRs and billing companies is essential for maintaining efficient, connected operations. Thank you for your valuable input. Sincerely, The CrelioHealth Team ### 26. Everyone was always so helpful and willing to help! **Rating:** 5.0/5.0 stars **Reviewed by:** Marissa C. | Laboratory Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2023 **What do you like best about CrelioHealth LIMS?** The best part was being able to communicate with everyone through an app. What's app made it easy for me to ask my questions instead of waiting for email replies. **What do you dislike about CrelioHealth LIMS?** I do not dislike anything major. Crelio health is a good system but I would like it more if there was a way to print all the tests for one patient without always having to go into pending prints. When searching a name, all the tests do show up but one by one **What problems is CrelioHealth LIMS solving and how is that benefiting you?** This is helping us get results electronically delivered very fast so patients aren't waiting so long. It's also very easy for the medical assistants to access when phones ring regarding blood work. **Official Response from Rohit Pawar:** > Dear Marissa, Thank you for providing your feedback as a Laboratory Technician. Your perspective on both support accessibility and daily workflow efficiency is highly valuable. We are pleased that our commitment to providing immediate support through channels like the app and WhatsApp is significantly improving your experience. Reducing the wait time associated with email replies ensures you can quickly return to critical lab tasks. Your point regarding printing multiple tests for a single patient without navigating through pending prints is excellent, specific feedback. We recognize that for high-volume tasks, streamlining the batch printing or unified document creation process is essential to improving your efficiency and turnaround time at the bench. We will evaluate how to make the simultaneous retrieval of a patient's complete record more direct. We are proud that CrelioHealth is successfully delivering on the core benefits of rapid electronic result delivery. This capability is fundamental to enhancing patient satisfaction and enabling medical assistants to access blood work results easily, ensuring they can respond quickly and accurately to provider inquiries. Thank you for confirming the helpfulness of our team and the positive impact on your operations. Sincerely, The CrelioHealth Team ### 27. A solid choice for anyone in need of LIMS **Rating:** 5.0/5.0 stars **Reviewed by:** Medipark C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2023 **What do you like best about CrelioHealth LIMS?** CrelioHealth have all features a lab need, very reliable, exelent customer support, user friendly, fast, no surprises, and very secure. Thank you CrelioHealth. **What do you dislike about CrelioHealth LIMS?** I highly recommend Crelio Health to anyone in need of a reliable, user-friendly lab information management system. It's a top-notch solution that exceeded my expectations in every way. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** One of the standout features of Crelio Health is its reliability. I found that the system consistently performed well, without any crashes or downtime. This is essential when working in a lab environment where time is of the essence and any delays or interruptions can have serious consequences. **Official Response from Rohit Pawar:** > Dear team Medipark, Thank you for your strong recommendation and for affirming CrelioHealth as a solid choice for LIMS. We are pleased that the platform is delivering on the core requirements of laboratory operations, specifically through its comprehensive feature set, speed, and user-friendliness. Above all, your acknowledgement of the system's reliability and security is crucial. In a lab environment, consistent, crash-free performance and data integrity are non-negotiable foundations for accurate and timely diagnostics. We also appreciate your recognition of our excellent customer support. We commit to providing responsive and knowledgeable assistance to ensure your operational continuity. Thank you for confirming that CrelioHealth LIMS is consistently exceeding your expectations. Sincerely, The CrelioHealth Team ### 28. The usefulness of CrelioHealth and how it makes almost everything on a clinic process easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Ernie S. | IT Admin, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about CrelioHealth LIMS?** CrelioHealth is very detailed and very informative, CrelioHealth makes almost all of the processes more accessible, and it makes sure that you will get all the information that you will need. It is one of the best cloud-based LIMS available. **What do you dislike about CrelioHealth LIMS?** Not much, maybe in terms of mastering the system, it could be difficult for the first timers for this system, also the number of tabs that keep opening while using the system. This makes it a bit difficult. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** The unification of all departments and smooth navigations throughout the system, with proper access for each department. Also with the integration of machines results in system transmission. **Official Response from Rohit Pawar:** > Dear Ernie, Thank you for your review, particularly highlighting the extensive utility of CrelioHealth LIMS from an IT Admin perspective within Hospital & Health Care. We are pleased that you find the platform detailed and highly informative, confirming its value as a cloud-based LIMS solution. Your recognition of how CrelioHealth streamlines processes and ensures information accessibility is fundamental to maximizing clinical operational efficiency. The system's successful unification of all departments with proper access controls is a core design benefit, ensuring smooth data flow and security across the clinic. Furthermore, the reliable integration and automated transmission of results from lab instruments is essential for high throughput and reduced manual error. We acknowledge your constructive comments regarding the initial challenge for new users in mastering the system and the experience with multiple tabs. We are continuously focused on enhancing the user interface design to improve system discoverability and minimize unnecessary visual complexity, ensuring a cleaner, more fluid navigation experience without sacrificing the rich detail the platform provides. Thank you for confirming the substantial benefits CrelioHealth brings to your daily clinic operations. Sincerely, The CrelioHealth Team ### 29. We have had good and friendly customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Junior F. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about CrelioHealth LIMS?** It appears to have all the features we are looking for in an LIS. We were looking for a program that could handle pooling samples and crelio has worked for us. **What do you dislike about CrelioHealth LIMS?** There are quite a few features that open up a new tab in our browser. I don't necessarily like that. And there are features that link you to different parts of the LIS. For example, a tab in operations might link you to the finance section. It would be nice if it didn't switch areas completely or if the feature was just not under operations section at all. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** It helps mostly with handling the way we our pooled samples ### 30. Crelio Team is very helpful, and quick in communication. **Rating:** 3.5/5.0 stars **Reviewed by:** Zareen F. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about CrelioHealth LIMS?** The team is quick in communication which is required while working using cloud solutions. Our lab is connected with Deepak, Pankaj, and Saurabh who are helpful and quick in communication when we need any assistance. LIMS is very detailed and has a lot of functionalities to be used. **What do you dislike about CrelioHealth LIMS?** The software has a lot of tabs and needs time to understand. It can become better if there are not many clicks to go to the required page. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** Our diagnostic lab is using Crelio for integration with e411 instrument to store results that we get from our machine. ### 31. Truelly by far the best software experience we have ever had. From the implementation to **Rating:** 5.0/5.0 stars **Reviewed by:** Jaime A. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2023 **What do you like best about CrelioHealth LIMS?** In our experience, the best thing about working with them was always having someone available to talk to and help answer questions. They offer different forms of communication so that its easy to get in contact with someone and they answer quickly. **What do you dislike about CrelioHealth LIMS?** We have not had any negative experiences when working with them. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** They are helping us connect all of our instruments and integrating our clinic so that our process can be faster and more efficient. We have a heavy work load, but with this system it will cut down on time and make all of the jobs easier. ### 32. Great Customer Service, Easy to use application with great features **Rating:** 5.0/5.0 stars **Reviewed by:** fastlab c. | Lab Generalist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2022 **What do you like best about CrelioHealth LIMS?** I would give 10/10 for their customer service. Sanket, Mithun and Pankaj are great to work with and very knowledgeable. I love being able to access Crelio from any computer and anywhere. It allows me to perform my job better and provide quick response time to our clients/patients. So many features to choose from. I love the option of modifying the application as per your need. **What do you dislike about CrelioHealth LIMS?** I dislike having to create CRM package for each site. Another feature we are not big fan of is multiple tabs it opens every time you click anywhere. There should be an easy way to view a history of a patient (audit trail). **What problems is CrelioHealth LIMS solving and how is that benefiting you?** Crelio is helping us maintain all patient health information in one place ### 33. SaaS Lab Information Systems **Rating:** 4.0/5.0 stars **Reviewed by:** Bhavyesh R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2023 **What do you like best about CrelioHealth LIMS?** We absolutely love the SaaS model that CrelioHealth have taken, this allows new labs such as ours to scale their operations sustainably. **What do you dislike about CrelioHealth LIMS?** So far I've not run into any major issues using the LIMS platform as such, would love to see more of the features have API availability however. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** CrelioHealth is providing us with an out of the box LIMS product that is adaptable to unique business use cases such as ours. ### 34. Accurate LIMS for our Laboratory !!! **Rating:** 4.5/5.0 stars **Reviewed by:** Abay A. | Quality Assurance Manager, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about CrelioHealth LIMS?** The seamless experience in registration, sampling, operations and communication becomes effortless with the lab and the patients. Excellent support and training by the team. **What do you dislike about CrelioHealth LIMS?** Sometimes software runs slow; however, no impact on our operation yet, so there is nothing to say here. Will highlight if anything comes later in our operation flow. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** Effortless communication, user-friendly software and fantastic team support enhance the quality of the software. Interfacing helps to increase operation efficiency. ### 35. Great company! **Rating:** 5.0/5.0 stars **Reviewed by:** Diana S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about CrelioHealth LIMS?** What I like about CrelioHelath LIMS is that it's straightforward to use. Also, what i LOVE is Wilfred and Ashley are VERY fast and respond to any questions I may have. They explain everything. **What do you dislike about CrelioHealth LIMS?** There's nothing bad you can say about CrelioHealth LIMS. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** CrelioHealth LIMS is solving us not having to put in all patient results manually. Also, it helps providers log in and see the patient's results when needed. ### 36. Simple and quick Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Bobby A. | General Manager Admin, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about CrelioHealth LIMS?** Smooth onboarding and excellent support by Rohit & Himanshu. Registration, Operation and rest modules are easy to understand. The interfacing solution is seamless and efficient. **What do you dislike about CrelioHealth LIMS?** As of now, we are expanding our business and will see how it works. No issue with the solution right now. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** Overall, operations are automated and seamless. Resulting in less manual work. It is easy to understand the finance data and avoid leakages. Overall friendly software !! ### 37. Comprehesive and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Janelle H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2023 **What do you like best about CrelioHealth LIMS?** Crelio LIMS is an easy-to-use, comprehensive, cloud-based system for our existing business. Minimal training is needed because of the great User Interface and User Experience. All the reports I need can be downloaded quickly for proper action. **What do you dislike about CrelioHealth LIMS?** The downside is that we did not discover this incredible system before! We could have scaled our business faster with Crelio had we know about it years ago. Improvements needed are minimal, more for customizations for the market we are in. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** It will help solve previously costly IT solutions that are not cloud-based. The system is able to let us scale the business in a faster way with the branches module. ### 38. Crelio is an amazing Laboratory software that makes patient data management simple for our lab. **Rating:** 5.0/5.0 stars **Reviewed by:** Steve M. | Electronic Engineer, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about CrelioHealth LIMS?** Referral and organization management. Crelio allows us to track of how our doctors and other organizations offer us business. **What do you dislike about CrelioHealth LIMS?** One cannot send emails to more than one email address at the same time. Crelio does not have a log that can be used to track if emails were sent and the contents of the email. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** eGFR formula. They have made calculation of the eGfr formula automatic. ### 39. Crelio software **Rating:** 5.0/5.0 stars **Reviewed by:** Sikhanyisile M. | Administration Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about CrelioHealth LIMS?** Crelio software is very user friendly and there are short videos that we can review at any time when we need clarity The support we receive from the Crelio team is exceptional and after each meeting we have Crelio shares minutes and a recording of that meeting so that we may review at any time. **What do you dislike about CrelioHealth LIMS?** I have not noted any dislikes besides booking medical aid companies which we are working on **What problems is CrelioHealth LIMS solving and how is that benefiting you?** Crelio Health is automating our results reporting system and introducing the barcoding system to eliminate errors. The turnaround time for our results will be improved. The clinicians we work with will be able to access the results in a timely manner ### 40. Experience with CrelioHealth has been awesome **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen A. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2023 **What do you like best about CrelioHealth LIMS?** What i like most is their workflow and their security restrictions. Their 24-hour support comes in very usefull. **What do you dislike about CrelioHealth LIMS?** It takes quite a while to implement ideas, which are not available on their instance **What problems is CrelioHealth LIMS solving and how is that benefiting you?** To integrate firgerprint devices for registration. This will autenticate patient data ### 41. GREAT **Rating:** 4.5/5.0 stars **Reviewed by:** FARES M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about CrelioHealth LIMS?** Very easy to send out patient results to doctors and patients. **What do you dislike about CrelioHealth LIMS?** Can be a little confusing, but great customer support to help understand how to use the software! **What problems is CrelioHealth LIMS solving and how is that benefiting you?** How to create a custom setting to export patient data to save time ### 42. Great experience. Wonderful support from Crelio team **Rating:** 5.0/5.0 stars **Reviewed by:** Matilda M. | CEO, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2023 **What do you like best about CrelioHealth LIMS?** Team response is immediate. Attention to detail is excellent. **What do you dislike about CrelioHealth LIMS?** Pricing is rather high for our market. Additional top up fees **What problems is CrelioHealth LIMS solving and how is that benefiting you?** Efficient software to process samples and deliver results. Machine interface will hopefully reduce typo errors. Bar codes introduced ### 43. Crelio is good LIS for Diagnostics labs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about CrelioHealth LIMS?** Laboratory results and documentation for helping doctors and patient needs. Project Manager Pankaj is an accommodating, responsive, and knowledgeable employee. **What do you dislike about CrelioHealth LIMS?** I haven't encountered anything to dislike CrelioHealth LIMS, **What problems is CrelioHealth LIMS solving and how is that benefiting you?** End-to-end digitization daily laboratory operation ### 44. CrelioHealth Support Review **Rating:** 5.0/5.0 stars **Reviewed by:** Zelalem T. | Manager, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2022 **What do you like best about CrelioHealth LIMS?** I like the training and the content of the LIS. I appreciate the support from Rohit and Himanshu. **What do you dislike about CrelioHealth LIMS?** Nothing for the time being, I will let you know. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** Registration, operation, Admin and team support ### 45. Pal Med Labs and Crelio **Rating:** 4.0/5.0 stars **Reviewed by:** Jasmin A. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about CrelioHealth LIMS?** The system is very easy to use. It has many capabilities to manage the laboratory from specimen receipt to final reporting. It is also nicely organized between the different user functions and departments. **What do you dislike about CrelioHealth LIMS?** I haven't used the system to its full potential yet so not sure what I will dislike about it but so far everything is running smoothly. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** CrelioHealth LIMS is helping to organize the laboratory with patient specimen receipt, testing, and final reporting. ### 46. It was really nice to communicate and setup the system **Rating:** 4.0/5.0 stars **Reviewed by:** Eren S. | Lab Manager, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2023 **What do you like best about CrelioHealth LIMS?** They found a solution for each problem asap. **What do you dislike about CrelioHealth LIMS?** It can be more user-friendly to set up profiles and map the parameters. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** Sample tracking, traceability, reporting and storage of patient results. ### 47. Great service and product that does not break the bank **Rating:** 5.0/5.0 stars **Reviewed by:** Abbas M. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about CrelioHealth LIMS?** Exceptional and dedicated personalized customer service **What do you dislike about CrelioHealth LIMS?** Different time zone, though they try their best to be at our time zone. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** I get all my patient's Labs transferred to EMR and do not worry about chasing papers. ### 48. Easy to Use, great on-boarding team **Rating:** 4.5/5.0 stars **Reviewed by:** Nathan J. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about CrelioHealth LIMS?** Documentation and recorded sessions. Easy communication **What do you dislike about CrelioHealth LIMS?** During Demos, more narration is needed during the proof of principles while interfacing the product. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** Less manual work, more automation ### 49. Easy to use GUI & Excellent Customer Support Team **Rating:** 4.5/5.0 stars **Reviewed by:** Seenuvasan S. | Head IT, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2022 **What do you like best about CrelioHealth LIMS?** Easy User Interface No Breakdown/ loss of connectivity. No issues in User profile mapping / Authorizations Master data maintenance - menu driven, ease of use Data integrity across modules is accurate. Roll out to new Labs is well defined. **What do you dislike about CrelioHealth LIMS?** The finance Module can have more options like CN/DN creations, Customer Agening Report etc., Corporate-level combined reports of Branches can be included, for all Lab Level MIS reports. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** The efficient Customer Support Team and 24x7 Chat Support system helps to get the earliest resolutions for LIMS operational issues. ### 50. User friendly system with outstanding customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about CrelioHealth LIMS?** Account management and inventory are plus. **What do you dislike about CrelioHealth LIMS?** CrelioHealth helped our business from the start. **What problems is CrelioHealth LIMS solving and how is that benefiting you?** In secure and HIPPA-compliant communication with healthcare providers ## CrelioHealth LIMS Discussions - [How can I increase control on the system to ensure that ALL tests are captured on the system.](https://www.g2.com/discussions/how-can-i-increase-control-on-the-system-to-ensure-that-all-tests-are-captured-on-the-system) - 1 comment, 1 upvote - [How handy is the Appointments feature?](https://www.g2.com/discussions/how-handy-is-the-appointments-feature) - 1 comment, 1 upvote - [What is the best solution to stop duplicate entry!](https://www.g2.com/discussions/34499-what-is-the-best-solution-to-stop-duplicate-entry) - 1 comment, 1 upvote - [View CrelioHealth LIMS pricing details and edition comparison](https://www.g2.com/products/creliohealth-for-diagnostics-product/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-21+01%3A35%3A48+-0500&secure%5Bsession_id%5D=4e13fb81-cbb8-460e-864e-8d5e769d36a7&secure%5Btoken%5D=5153e05987a3267e4f816b8f57f12d03d823c5ee7d16b9c2098b49d2b4e02b45&format=llm_user) ## CrelioHealth LIMS Integrations - [HealthStream Learning Management System](https://www.g2.com/products/healthstream-learning-management-system/reviews) - [Lifepoint Informatics](https://www.g2.com/products/lifepoint-informatics/reviews) - [Zoho Books](https://www.g2.com/products/zoho-books/reviews) ## CrelioHealth LIMS Features **Lab Informatics** - Instrument Management - ELN Support - Workflow Management - Billing Management **Resource Management** - Inventory Control - Inventory Management - Health & Safety **Lab Management** - Instrument Integration - Test Workflows - Order Processing - Specimen Management - Staff Scheduling and Permissions **Chain of Custody** - Sample Management - Data Warehouse - Inventory Management - Document Management - QA/QC **Operations Management** - Records Maintenance - Excel Data Import - User Access Settings **Business Management** - E-Commerce Tools - Multi-Site Support - Results Portal - Business Intelligence **Clinical Tools** - Modality Support - Revenue Cycle Management - EMR/EHR Interface - Patient Billing **Agentic AI - LIMS** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making ## Top CrelioHealth LIMS Alternatives - [LabWare LIMS](https://www.g2.com/products/labware-lims/reviews) - 4.5/5.0 (102 reviews) - [Labguru ELN LIMS](https://www.g2.com/products/labguru-eln-lims/reviews) - 4.6/5.0 (165 reviews) - [SciNote](https://www.g2.com/products/scinote/reviews) - 4.2/5.0 (303 reviews)