--- title: Crelate Reviews meta\_title: 'Crelate Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 217 reviews by the users' company size, role or industry to find out how Crelate works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 217 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Talent Acquisition Suites url: https://www.g2.com/categories/talent-acquisition-suites ---

### Crelate Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Crelate **helpful for small teams** , aiding recruiters in staying organized and on task. [(2 mentions)](https://www.g2.com/products/crelate/reviews?filters%5Bsentiment_snippet%5D=1421911&qs=pros-and-cons#reviews)

Users find Crelate great for **business growth** in small teams, aiding recruiters in staying organized and productive. [(1 mentions)](https://www.g2.com/products/crelate/reviews?filters%5Bsentiment_snippet%5D=2339270&qs=pros-and-cons#reviews)

Users value the **customizability** of Crelate, enhancing their recruitment process with tailored features and integrations. [(1 mentions)](https://www.g2.com/products/crelate/reviews?filters%5Bsentiment_snippet%5D=1420264&qs=pros-and-cons#reviews)

Users find Crelate to be **efficient for small teams** , helping recruiters stay organized and on task. [(1 mentions)](https://www.g2.com/products/crelate/reviews?filters%5Bsentiment_snippet%5D=2339211&qs=pros-and-cons#reviews)

Users praise Crelate for its **intuitive functionality** , enhancing their experience and productivity significantly. [(1 mentions)](https://www.g2.com/products/crelate/reviews?filters%5Bsentiment_snippet%5D=1419914&qs=pros-and-cons#reviews)

Users express concerns over **cost issues** , noting extra charges for basic functionalities that should be included. [(1 mentions)](https://www.g2.com/products/crelate/reviews?filters%5Bsentiment_snippet%5D=2339247&qs=pros-and-cons#reviews)

Users experience **email functionality issues** with slow performance and significant gaps affecting their workflow negatively. [(1 mentions)](https://www.g2.com/products/crelate/reviews?filters%5Bsentiment_snippet%5D=2339242&qs=pros-and-cons#reviews)

Users find Crelate to be **too expensive** for freelance work, limiting its accessibility and appeal. [(1 mentions)](https://www.g2.com/products/crelate/reviews?filters%5Bsentiment_snippet%5D=2160996&qs=pros-and-cons#reviews)

Users report **slow search and poor performance** in Crelate, highlighting significant gaps in basic functionality. [(1 mentions)](https://www.g2.com/products/crelate/reviews?filters%5Bsentiment_snippet%5D=2339195&qs=pros-and-cons#reviews)

Users experience **ineffective search** performance, highlighting gaps in functionality and workflow that hinder efficiency. [(1 mentions)](https://www.g2.com/products/crelate/reviews?filters%5Bsentiment_snippet%5D=2339280&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Crelate

##### 1. Helpful

Users find Crelate **helpful for small teams** , aiding recruiters in staying organized and on task.
[
See 2 mentions
](https://www.g2.com/products/crelate/reviews?filters%5Bsentiment_snippet%5D=1421911&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

1.5/5

"Good Ideas, lacks basic browser functionality with obvious flaws out of the box."

What do you like about Crelate?

Great for small teams that don't require complex workflows. Helps recruiters stay on task. Unfortunately, we are a large and complex team, so we

 ![Hilary T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hilary T.")
HT

Hilary T.

Small-Business (50 or fewer emp.)

4.0/5

"Love the layout and the ease of the product"

What do you like about Crelate?

The product itself is great, smart, intuitive, lots of functionality. You do pay for every add on, including training so be prepared for that.

##### 2. Business Growth

Users find Crelate great for **business growth** in small teams, aiding recruiters in staying organized and productive.
[
See 1 mentions
](https://www.g2.com/products/crelate/reviews?filters%5Bsentiment_snippet%5D=2339270&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

1.5/5

"Good Ideas, lacks basic browser functionality with obvious flaws out of the box."

What do you like about Crelate?

Great for small teams that don't require complex workflows. Helps recruiters stay on task. Unfortunately, we are a large and complex team, so we

##### 3. Customizability

Users value the **customizability** of Crelate, enhancing their recruitment process with tailored features and integrations.
[
See 1 mentions
](https://www.g2.com/products/crelate/reviews?filters%5Bsentiment_snippet%5D=1420264&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Michelle N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle N.")
MN

Michelle N.

Small-Business (50 or fewer emp.)

5.0/5

"Crelate is a must for a Recruiting ATS"

What do you like about Crelate?

I liked that it was customizable, that you could upload question forms and save the candidate answers, that you were able to upload directly from Link

##### 4. Efficiency

Users find Crelate to be **efficient for small teams** , helping recruiters stay organized and on task.
[
See 1 mentions
](https://www.g2.com/products/crelate/reviews?filters%5Bsentiment_snippet%5D=2339211&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

1.5/5

"Good Ideas, lacks basic browser functionality with obvious flaws out of the box."

What do you like about Crelate?

Great for small teams that don't require complex workflows. Helps recruiters stay on task. Unfortunately, we are a large and complex team, so we

##### 5. Features

Users praise Crelate for its **intuitive functionality** , enhancing their experience and productivity significantly.
[
See 1 mentions
](https://www.g2.com/products/crelate/reviews?filters%5Bsentiment_snippet%5D=1419914&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Hilary T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hilary T.")
HT

Hilary T.

Small-Business (50 or fewer emp.)

4.0/5

"Love the layout and the ease of the product"

What do you like about Crelate?

The product itself is great, smart, intuitive, lots of functionality. You do pay for every add on, including training so be prepared for that.

### 5 Cons or Disadvantages of Crelate

##### 1. Cost Issues

Users express concerns over **cost issues** , noting extra charges for basic functionalities that should be included.
[
See 1 mentions
](https://www.g2.com/products/crelate/reviews?filters%5Bsentiment_snippet%5D=2339247&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

1.5/5

"Good Ideas, lacks basic browser functionality with obvious flaws out of the box."

What do you dislike about Crelate?

Slow search, poor performance, and a lack of full development on basic functionality. We were sold on a flexible system with excellent capabilities, b

##### 2. Email Functionality Issues

Users experience **email functionality issues** with slow performance and significant gaps affecting their workflow negatively.
[
See 1 mentions
](https://www.g2.com/products/crelate/reviews?filters%5Bsentiment_snippet%5D=2339242&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

1.5/5

"Good Ideas, lacks basic browser functionality with obvious flaws out of the box."

What do you dislike about Crelate?

Slow search, poor performance, and a lack of full development on basic functionality. We were sold on a flexible system with excellent capabilities, b

##### 3. Expensive

Users find Crelate to be **too expensive** for freelance work, limiting its accessibility and appeal.
[
See 1 mentions
](https://www.g2.com/products/crelate/reviews?filters%5Bsentiment_snippet%5D=2160996&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Michelle N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle N.")
MN

Michelle N.

Small-Business (50 or fewer emp.)

5.0/5

"Crelate is a must for a Recruiting ATS"

What do you dislike about Crelate?

It was too expensive for me to use in my freelance work

##### 4. Improvement Needed

Users report **slow search and poor performance** in Crelate, highlighting significant gaps in basic functionality.
[
See 1 mentions
](https://www.g2.com/products/crelate/reviews?filters%5Bsentiment_snippet%5D=2339195&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

1.5/5

"Good Ideas, lacks basic browser functionality with obvious flaws out of the box."

What do you dislike about Crelate?

Slow search, poor performance, and a lack of full development on basic functionality. We were sold on a flexible system with excellent capabilities, b

##### 5. Ineffective Search

Users experience **ineffective search** performance, highlighting gaps in functionality and workflow that hinder efficiency.
[
See 1 mentions
](https://www.g2.com/products/crelate/reviews?filters%5Bsentiment_snippet%5D=2339280&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

1.5/5

"Good Ideas, lacks basic browser functionality with obvious flaws out of the box."

What do you dislike about Crelate?

Slow search, poor performance, and a lack of full development on basic functionality. We were sold on a flexible system with excellent capabilities, b

 ![Allen S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allen S.")
AS

Allen S.

Medical Sales Recruiter

Small-Business (50 or fewer emp.)

2/23/2023

"Medical Recruiter"

5/5

What do you like best about Crelate?

Crelate is an integral part of keeping me organized, which is not an easy thing with multiple assignments happening simultaneously! Review collected by and hosted on G2.com.

What do you dislike about Crelate?

All is positive; I do not see any downside. The important thing is to be sure I keep on top of the process of entering and updating the data. Review collected by and hosted on G2.com.

What problems is Crelate solving and how is that benefiting you?

Cretate keeps me focused on where a candidate is in the process, so my ongoing follow-up is better tuned to the flow of client feedback. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Samantha F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha F.")
SF

Samantha F.

Marketing Director & Co-Owner - Saint Lawrence Gridiron | Wild Root Café | Suite 104 

Small-Business (50 or fewer emp.)

2/28/2023

"User-friendly, well designed & excellent features!"

5/5

What do you like best about Crelate?

I've used a few different ATS systems, and Crelate is the best for user navigation, and interfaces with RingCentral, ZoomInfo and Calendly. The New Sequencing tool is fantastic! Review collected by and hosted on G2.com.

What do you dislike about Crelate?

It's more expensive than other ATS software on the market, but it's worth it! Review collected by and hosted on G2.com.

What problems is Crelate solving and how is that benefiting you?

Keeping all the candidates organized and managing my tasks for the day & week. The way everything is laid out is very visually appealing. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Yssamae A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yssamae A.")
YA

Yssamae A.

Small-Business (50 or fewer emp.)

2/23/2023

"Crelate Customer Review"

4/5

What do you like best about Crelate?

Crelate has many features that allow us to track our client and candidate pipelines. For example, we can write and send emails, track client or customer status during our hiring process, keep contacts, access job boards, and many more in one place! Review collected by and hosted on G2.com.

What do you dislike about Crelate?

Since Crelate has so many features, it can sometimes be hard to grasp every feature and function of the site fully. The email templates can also be refined as well. Review collected by and hosted on G2.com.

What problems is Crelate solving and how is that benefiting you?

Crelate solves our problem of tracking candidates and clients through the recruitment and onboarding process. It helps us stay organized and note important information through each client-customer journey. Review collected by and hosted on G2.com.

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2/28/2023
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

LK

Logan K.

Small-Business (50 or fewer emp.)

2/23/2023

"Fantastic Software"

5/5

What do you like best about Crelate?

User-friendly, effective, and super easy to navigate. The integration between email is also one of our favorite features. Review collected by and hosted on G2.com.

What do you dislike about Crelate?

Not much to say here as our experience has been entirely positive. Customer Service is super accessible and quick to get back with helpful responses. Review collected by and hosted on G2.com.

What problems is Crelate solving and how is that benefiting you?

Organization and streamlinig processes. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Leah A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leah A.")
LA

Leah A.

Sales Recruiter

Small-Business (50 or fewer emp.)

2/23/2023

"Great space to keep track of all recruiting needs"

5/5

What do you like best about Crelate?

The email logging automatically to the candidates file Review collected by and hosted on G2.com.

What do you dislike about Crelate?

If someone shares a resume it does not auto upload via email Review collected by and hosted on G2.com.

What problems is Crelate solving and how is that benefiting you?

Keeping things tidy and orderly all info and documents in one spot notes can be seen by one user Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

RJ

Rick J.

Managing Director, Director of Search Services

Small-Business (50 or fewer emp.)

5/12/2022

"Crelate Has All the Tools You Need"

4.5/5

What do you like best about Crelate?

The best thing about Crelate is its User Experience. The dashboard is easy to use and easy on the eyes. We work in Crelate all day long, and the side tabs let me get multiple tasks done simultaneously. Review collected by and hosted on G2.com.

What do you dislike about Crelate?

I very much dislike that company records do not show all the email correspondence in one timeline. You have to click on each contact individually to check to see if a teammate reached out. Every other software I've used in my recruiting career has this view and it's essential to sales and marketing which is HALF of what we do all day. Review collected by and hosted on G2.com.

What problems is Crelate solving and how is that benefiting you?

I like the real-time activity feed that let's us see what we're doing like a live twitter feed. Keeps us more productive because we don't have to call each other to ask "Did you send that? Or did you get that?" Review collected by and hosted on G2.com.

Show More

11/12/2022
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Ana B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ana B.")
AB

Ana B.

Office Operations and Marketing Manager

Small-Business (50 or fewer emp.)

5/12/2022

"Amazing Platform"

5/5

What do you like best about Crelate?

The most helpful on Crelate for our recruiters is that they can do everything related to the job they working on through the platform. They can send emails, check each candidate stage, review notes, and more. Review collected by and hosted on G2.com.

What do you dislike about Crelate?

To be honest, in almost 3 years of using Crelate, we did not have any experience with something that we dislike. I would to give a shoutout to the support team, they are amazing, fast, and super helpful! Review collected by and hosted on G2.com.

What problems is Crelate solving and how is that benefiting you?

The fact that everything related to the job we are working on is one platform, saves us so much time. Anybody from the team can check each performance and I think it helps everyone be hungry to do better and better every time. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Daniele S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniele S.")
DS

Daniele S.

Federal IT Recruiter

Small-Business (50 or fewer emp.)

2/24/2022

"I really like working with Crelate. It makes my job much easier and more organized."

4.5/5

What do you like best about Crelate?

I like being able to send emails through Crelate and track the responses. I also like being able to text through Crelate. Crelate also does a great job with tracking - i love how I'm able to track everything very neatly Review collected by and hosted on G2.com.

What do you dislike about Crelate?

I dislike the fact that I am unable to reply back through Crelate. If I need to reply to an email, I have to go to my email directly. Also, the job distribution list we think needs to be formatted better so that we are able to see the jobs assigned specifically to us vs to all. Also, adding more priorities would be helpful. Right now there are only 3-4 priorities. We think there could be more Review collected by and hosted on G2.com.

What problems is Crelate solving and how is that benefiting you?

Crelate is helping me solve some issues we have with candidates. Thanks to its tracking system, it allows us to go back in time to review everything we need in order to prevent legal troubles. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Megan H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Megan H.")
MH

Megan H.

Healthcare Recruiter

Mid-Market (51-1000 emp.)

2/24/2022

"Not too bad"

3/5

What do you like best about Crelate?

I like being able to navigate from candidate to candidate and how the process of tracking unique candidates works. I like the reports section too. Review collected by and hosted on G2.com.

What do you dislike about Crelate?

I dislike that even though you can text on Crelate, you can't connect your own number to it. Instead, candidates have to call the Crelate number first, only to find out that they have to call a different number to reach the recruiter. The odds of some candidates completing those extra steps to contact someone are slim to none. It's very annoying also to use two numbers for texting; our work numbers, which are our main form of communication, and then additionally the Crelate number, which doesn't do much for us besides log the texts. That's the only benefit of it. You should try and find a way to link other work numbers to Crelate; I'm sure we're not the only company that doesn't enjoy it. Review collected by and hosted on G2.com.

What problems is Crelate solving and how is that benefiting you?

The benefits of Crelate are its process properties. It is helpful to track everything that is happening/happened and any communication. I also like the setup of the job boards and how you can see what candidates are on which steps. Another benefit is being able to track my metrics and see how I am doing in comparison to everyone else. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

SR

Sam R.

Recruiting Lead

Small-Business (50 or fewer emp.)

2/15/2022

"Crelate Review"

4/5

What do you like best about Crelate?

Crelate's flexibility in terms of displaying information is, overall, excellent compared to previous systems that we have used. The parsing tool is effective, and the concepts of workflows and activities to drive orders forward and generate activity for reporting, while tricky to fully understand, is effective. I LOVE the user interface and the ability to drag and move multiple candidates at once. Tags are very powerful, and the searching tool is excellent. We've also found that our implementer and customer service have been very responsive to questions and concerns. Review collected by and hosted on G2.com.

What do you dislike about Crelate?

No system can do everything equally well. A few areas that we've found limiting include:

-The inability to easily share a note from Crelate with colleagues. There is a neat "mentions" feature, but it does not work for users, only for contacts in the system.

-Some elements are still clearly "in progress" - i.e., there are some quirks within various integrations that have led to us needing to find slightly awkward work arounds

-It does not allow for making required fields in contact/opportunity/company records when entering. There are a few required by the system, but you can't add additional ones. Review collected by and hosted on G2.com.

Recommendations to others considering Crelate:

If anyone thinks they are going to avoid finding things to be annoyed about in an ATS or CRM, you're kidding yourself! Crelate has been a huge breath of fresh air for us. The flexibility, searchability, ability to work with pretty high volumes, and support is all great. And I'd much rather be in a system that is working out kinks, but is very active in finding ways to build and improve their system - which everything from our experience with Crelate thus far has indicated they are doing. I'd recommend making sure to put the time in on the front end of your integration to understand how the system works, and make sure to tailor your processes to fit within it before your data comes in. Review collected by and hosted on G2.com.

What problems is Crelate solving and how is that benefiting you?

We're a recruiting and staffing firm that utilizes our ATS for almost everything. Tracking companies, client contacts, candidate contacts, jobs (i.e., opportunities). Our ATS is critical for communicating across our company, and with all of our contacts! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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