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AL

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

7/10/2026

"Trusted CreditSafe Insights That Make Confident Net 30 Decisions"

5/5

What do you like best about Creditsafe?

The most helpful aspect about CreditSafe is the trust that we have in it. A company wants to do business with us with Net 30 terms. We just request a report on CreditSafe and get back everything we need and more. You don't just get back a suggested credit limit, but a score, payment history, derogatory filings, industry comparison, and more. Now we are prepared to make a plan and a direction with focus. We trust CreditSafe for so much. It's like having a team of financial advisors on our team for a fraction of the cost. Their AI/Intelligence is superior to that of any other business in this industry. We have been with them for 5 years and just renewed our contract for another year. They are constantly striving to improve with onboarding, performance, integrations with a fair price. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

The only thing would be that we are a small company that cannot use some tools. Review collected by and hosted on G2.com.

Response from Jade Davies of Creditsafe

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Thank you for sharing your positive experience with CreditSafe! We're thrilled to hear that our insights have been valuable in helping you make confident decisions with Net 30 terms. We appreciate your loyalty over the past 5 years and are committed to continuously improving our services to meet your needs.

We understand your concern about certain tools not being suitable for small companies. We value your feedback and will take it into consideration as we strive to enhance our offerings for businesses of all sizes.

If you have any specific tools or features in mind that you believe would benefit small companies like yours, please feel free to reach out to us. We're here to support you and ensure that CreditSafe continues to be a trusted partner in your business decisions.

JL

Jill L.

AR - Credit and Collections Manager

Mid-Market (51-1000 emp.)

5/7/2026

"Creditsafe Delivers More Value Than D&B, Backed by Superior Support"

5/5

What do you like best about Creditsafe?

Creditsafe offers so much more than D&B, expecially in comparison to the pricing structure. I utilize Creditsafe a lot and also feel that the support from creditsafe is superior to other business credit bureaus. Anytime I have needed any additional information, my Creditsafe partner has been quick to assist. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

I really cannot name anything I actively dislike about Creditsafe. Review collected by and hosted on G2.com.

What problems is Creditsafe solving and how is that benefiting you?

When I started at my current position (4 years ago), I had come from a large agribusiness giant who had also started using Creditsafe. Since I had already had a good experience with Creditsafe, I started a relationship with them at my current company. I think that speaks highly of how much I rely on and trust Creditsafe. I have used them now for years whenever I approve new customer accounts as well as performing annual reviews on existing accounts. Review collected by and hosted on G2.com.

Response from Jade Davies of Creditsafe

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Thank you so much for this incredible review! Hearing that you brought Creditsafe with you to your current company is the highest compliment our team could possibly receive. We are so proud to have earned that level of long-term trust and reliance over the last four years.

It’s fantastic to hear that our pricing structure and dedicated partner support stand out so strongly against traditional alternatives like D&B. We are fully committed to keeping that support quick and reliable whenever you need a hand approving new accounts or running your annual reviews.

Thank you for being such a passionate champion for Creditsafe - we are honored to grow alongside you!

The Creditsafe Team

UF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

6/29/2026

"Creditsafe Real-Time Trade Data: Accurate, Up-to-Date Credit Insights"

4.5/5

What do you like best about Creditsafe?

Creditsafe’s biggest strength is its ability to provide truly current, real‑time data rather than relying solely on financials that are already 12–18 months old. Having worked with various credit platforms, I’ve found that traditional reports often paint an outdated picture of a company’s health, while Creditsafe’s live trade information lets me see how a business is paying its customers today and how much credit it’s actively obtaining. This up‑to‑date insight makes it far easier to identify trends, spot early warning signs, and make confident, accurate credit decisions based on real behavior rather than historical snapshots. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

I understand that not every company will be available on the Creditsafe platform, but one issue I’ve encountered is that even after providing all the necessary information, it often seems like no new data is uncovered. Review collected by and hosted on G2.com.

What problems is Creditsafe solving and how is that benefiting you?

Creditsafe is helping bridge a significant gap in our credit evaluation process, particularly in situations where traditional credit reports return no usable credit limit due to strict underwriting criteria. While that issue is being addressed, the most valuable component of the reports has been the Trade Payment Dashboard, which provides meaningful insight into how companies are paying their suppliers. In the meantime, Creditsafe’s data is supporting our efforts to build a credit decision tree that allows us to deliver consistent, well‑reasoned credit recommendations for businesses that don’t meet standard reporting criteria. This ensures our team can continue making informed credit decisions rather than defaulting to “no limit” outcomes that don’t accurately reflect a company’s real‑time risk or payment behavior. Review collected by and hosted on G2.com.

Response from Jade Davies of Creditsafe

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Thank you for sharing your positive experience with Creditsafe's real-time trade data! We're thrilled to hear that you find our up-to-date insights valuable for making confident credit decisions. We appreciate your feedback regarding the availability of company data and understand the frustration when new information isn't immediately uncovered. We continuously work to enhance our data coverage to provide a comprehensive view for our users.

Your insights on how Creditsafe is benefiting your credit evaluation process are invaluable. We're glad to hear that our Trade Payment Dashboard is providing meaningful insights and supporting your team in making informed credit decisions. We'll look into the issue you've encountered and ensure that we address it promptly. If you have any further feedback or need assistance, please don't hesitate to reach out. Thank you for choosing Creditsafe!

AT

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

6/25/2026

"Intuitive UI, Smooth Onboarding, and Reliable Performance"

4/5

What do you like best about Creditsafe?

What I like most about this product is its intuitive and easy-to-follow user interface. The integration process was straightforward, and overall performance has been fast and reliable. The onboarding experience was smooth, and the support team has been responsive and helpful whenever needed.

One area for improvement is pricing, which feels a bit high. Additionally, when searching for companies, there are sometimes multiple listings with very similar names and addresses. It can be difficult to determine which company is the correct one, and I was charged for two reports while trying to identify the right company, even though I only saved one report.

I have not yet used the AI features, so I cannot comment on that functionality at this time. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

One area for improvement is the company search experience. When multiple companies have very similar names and the same or similar addresses, it can be difficult to determine which report is the correct one. To verify the right company, I had to open two reports, which counted against my contracted report allotment. Although I only saved and used one report, I was charged for both. A better way to distinguish between similar companies before opening a report would improve the user experience and help prevent unnecessary report charges. Review collected by and hosted on G2.com.

What problems is Creditsafe solving and how is that benefiting you?

The product does a great job of helping us solve the unknowns about a company. It provides valuable insights into a company's age, background, and overall profile, along with a quick view of financial information for private companies. Having this information readily available helps us make faster and more informed business decisions. Review collected by and hosted on G2.com.

Response from Jade Davies of Creditsafe

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Thank you for sharing your positive feedback about Creditsafe! We're thrilled to hear that you find our user interface intuitive and the onboarding experience smooth. We appreciate your feedback on pricing and the company search experience. We will definitely take your suggestions into consideration to enhance our service.

Regarding the issue with multiple company listings and the charges for reports, we apologize for any inconvenience caused. We will pass this onto our team to ensure a better user experience and address any discrepancies.

We're glad to hear that Creditsafe is helping you make informed business decisions by providing valuable insights. If you have any further feedback or need assistance, please feel free to reach out. Thank you for choosing Creditsafe!

UO

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

7/16/2026

"Helpful Tool to Feel Confidence in Credit Risk Management"

4.5/5

What do you like best about Creditsafe?

It’s easy to find companies on the platform, and the information provided is genuinely helpful. Details like payment history and the suggested credit limit make it easier for us to assess and analyze credit risk. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

The information on CreditSafe should be treated as just one part of the overall picture. It doesn’t remove the need to review financials and other interanl due diligence. Also, some companies have much less information available on CreditSafe than others, so it’s best to interpret what you see with a grain of salt. Review collected by and hosted on G2.com.

What problems is Creditsafe solving and how is that benefiting you?

CreditSafe has helped our credit team feel more confident about extending terms to new customers, and it also alerts us to potential credit risks. We recently started using Ledger Insights as well, and it’s helping us make better decisions by combining the credit information with our AR aging. Review collected by and hosted on G2.com.

Response from Jade Davies of Creditsafe

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Thank you for sharing your experience with Creditsafe! We're thrilled to hear that you find the platform easy to use and the information provided helpful for assessing credit risk. We appreciate your feedback on the limitations and agree that Creditsafe is just one piece of the puzzle in credit risk management.

We understand the importance of comprehensive due diligence and are continuously working to enhance our data coverage. If you encounter any companies with limited information, please reach out to our support team for assistance.

It's fantastic to hear that Creditsafe has boosted your team's confidence in credit decisions and identified potential risks. We're glad Ledger Insights is complementing your credit analysis. If you have any further feedback or need support, please don't hesitate to contact us.

AH

Ahmed H.

Mid-Market (51-1000 emp.)

7/23/2026

"A Crucial Tool for Credit Departments"

5/5

What do you like best about Creditsafe?

I find Creditsafe to be an amazing tool for credit departments, providing all the essential details to work safely with new customers. It gives an accurate rating for new customers, helping in setting them up and doing business with them. I especially appreciate the wide database they have, which contains mostly all the companies we're looking for along with their ratings and payment histories. Additionally, the on-time response from their representatives adds great value. The initial setup was super easy, making the whole experience with Creditsafe very satisfying. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

nothing at this point so far Review collected by and hosted on G2.com.

Response from Jade Davies of Creditsafe

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Thank you for sharing your positive experience with Creditsafe! We are thrilled to hear that you find our tool to be amazing for credit departments, providing essential details for safe business dealings. We are glad you appreciate our wide database and prompt customer service.

We are committed to continuously improving our services to meet your needs. If you ever have any questions or need assistance, please feel free to reach out. We value your feedback and look forward to serving you in the future.

KH

Karen H.

General Manager

Small-Business (50 or fewer emp.)

7/30/2026

"Clear Visibility Into Customers’ Reporting Trade Lines"

4.5/5

What do you like best about Creditsafe?

The ability to view how many trade lines are reporting on a customer. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

At times, I feel that I can only get a round about idea of how the company I am inquiring about is operating financially since people have to report this information. It makes me wonder about the negative reports not being accounted for. Review collected by and hosted on G2.com.

LS

Luciana S.

IT Manager

Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

6/9/2026

"Resourceful Credit Reports with Global Data Access and Responsive Support"

4.5/5

What do you like best about Creditsafe?

Creditsafe is a resourceful and intelligent solution that gives hs the creditworthiness and financial health of a company before arriving to a specific decision

We obtain detailed company reports, demonstrating risk indicators, credit scores and financial insights in a very understandable manner.

The software gives us the advantage of having an extensive global data access, and this helps companies articulate different possible tasks

We get a successful search

functionality from Creditsafe and it provides timely information to our company concerning our financial situation

The customer support from Creditsafe is very knowledgeable and responsive, offering quality service when needed Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

Creditsafe provides detailed information about the company, and this overwhelms the new users

The app has data access inconsistencies in some regions and this affects the operations of some companies Review collected by and hosted on G2.com.

What problems is Creditsafe solving and how is that benefiting you?

Creditsafe is a versatile program that reduces credit and financial risks in a company, where it includes offering reliable details concerning suppliers, businesses and others

We have dependable support from this app, where it helps us in making accurate and fast credit decisions

Creditsafe helps in improving the process of due diligence and this foster compliance efforts and ensure we get brilliant financial stability

The program has significantly helped us against too much debt exposure and this ensures we make valuable financial decisions

We save adequate time and money, where running manual analysis and accounting reports can be complicated

We get timely risk scoring support, and this involves proper data visualization for easier presentation and interpretation Review collected by and hosted on G2.com.

Response from Jade Davies of Creditsafe

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Thank you for this incredibly thorough and thoughtful review! We are thrilled to hear that Creditsafe is serving as an intelligent solution for your due diligence and compliance efforts, helping you reduce debt exposure and skip complicated manual analysis.

We hear you loud and clear regarding the learning curve. Because our reports pull in such extensive global data, risk indicators, and financial insights, we know it can feel a bit overwhelming for new users at first. We are actively working on tailoring our onboarding experience to help new team members digest this wealth of information smoothly. We are also continuously investing in our global pipelines to resolve the regional data inconsistencies you mentioned.

Thank you for being a valued Creditsafe partner - we are proud to support your financial stability and risk mitigation!

M

Mary .

Accounting Manager

Small-Business (50 or fewer emp.)

4/9/2026

"Early Insight That Enables Smarter Risk Decisions"

5/5

What do you like best about Creditsafe?

Creditsafe monitoring feature delivers early insight into customer and vendor financial risk, including identifying bankruptcies well before other notifications. This enables us to proactively support our customers while effectively managing our own risk. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

There is nothing I dislike about Creditsafe Review collected by and hosted on G2.com.

What problems is Creditsafe solving and how is that benefiting you?

Creditsafe helps us with checking on the financial health of our customers and vendors. It ensures that we partner with vendors that have the ability to provide long term and reliable service to us and also ensures that customers that we extend credit to are able to pay us on time. Their monitoring feature has also helped us in the past by identifying customers that have filed bankruptcy, to help us make decisions on how to support that customers' needs going forward, whether on a prepay status, or limited terms depending on the chapter of bankruptcy filed. Review collected by and hosted on G2.com.

Response from Jade Davies of Creditsafe

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Thank you for sharing your positive experience with Creditsafe! We're thrilled to hear that our monitoring feature has been valuable in helping you make smarter risk decisions and support your customers effectively. It's great to know that you find our service beneficial in checking the financial health of your partners and making informed decisions.

If you ever have any questions or need further assistance with Creditsafe, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing Creditsafe!

JZ

judy z.

Small-Business (50 or fewer emp.)

5/14/2026

"Creditsafe is the confidence your business needs with accurate financial information"

0.5/5

What do you like best about Creditsafe?

I use Creditsafe to check existing and new customers' creditworthiness. It helps to provide a credit limit for customers and shows me how safe it is to do business with any customer. I appreciate the very detailed information it offers for any customer, providing all the data I need to make a credit decision, along with a credit risk score and credit limit. The yearly cost is exceptional compared to other credit companies, and Creditsafe has kept my pricing the same for years, which is greatly appreciated. The staff are great to work with if I have any questions or concerns. My sales rep is always in contact, showing that Creditsafe cares and wants me to be fully satisfied. The initial setup was extremely easy. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

At times, when searching for a new customer, they are not in the database. Review collected by and hosted on G2.com.

Response from Jade Davies of Creditsafe

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Thank you for sharing your positive experience with Creditsafe! We are thrilled to hear that you find our service valuable in assessing customers' creditworthiness and setting credit limits. We appreciate your feedback on the detailed information we provide and our consistent pricing.

We understand your concern about not finding some new customers in our database. We continuously update and expand our database to provide comprehensive coverage. If you encounter any difficulties, please reach out to our customer service team, and we will be happy to assist in finding the information you need.

Thank you for choosing Creditsafe to support your business decisions. We look forward to continuing to provide you with reliable financial information and excellent service.