The help function. Review collected by and hosted on G2.com.

The user interface guides the user along intuitively, until something isn't so apparent. Then it can be difficult to figure out what to do without help from a more experienced user. Review collected by and hosted on G2.com.

I like that the tabs are easy to find Review collected by and hosted on G2.com.

I dislike that I have to scroll to find the facility I work for Review collected by and hosted on G2.com.

Very simple and straightforward to use. Love that you can fax straight from it. Review collected by and hosted on G2.com.

The scheduled maintenance often happens during my shift which can cause some significant problems with efficiency. Review collected by and hosted on G2.com.

Credible is a go-to platform for secure health records. Its flexibility in allowing you to develop forms, limit access to only appropriate users, review deadline compliance, and maintain up to date records is fantastic. Review collected by and hosted on G2.com.

There are periodic outages which result in being unable to access the system. This leads to the inability to file new records or to access an individual's records, which can be dangerous and is always frustrating.

In addition, Credible can be quite pricey for smaller agencies. I had a very positive experience working with it at a large health care provider. Once I moved to a smaller business I tried to convince them of the benefits of using Credible, but the price placed it out of range. Review collected by and hosted on G2.com.

Great software for writing services, scheduling client appointments, writing notes, and keeping up with client information. Review collected by and hosted on G2.com.

The systems design is slightly outdated and recently has had frequent issues. Review collected by and hosted on G2.com.

This program is almost an all in one. It offers a range of tools including inner office email aside from office style programs. This program also offers training resources via a separate log-in although that is also frequently unused. Review collected by and hosted on G2.com.

The downside to this program is that it seems some individuals struggle with it's use. There are a lot of unused features at our facility and the program can be intimidating because employees do not want to explore and risk behavioral and medical records for consumers. Review collected by and hosted on G2.com.

Easy to use. Adaptable to make easy for different agencies and positions. Provides a great way to keep track of billable and nonbillable notes all in one place. Review collected by and hosted on G2.com.

Lots of clicking! Constant changes from screen to screen. It could be made to be a bit easier to navigate through without constantly changing the screen. Review collected by and hosted on G2.com.

I like the intergrated information system between the physcial providers seeing the patient to coordinate care and information. Review collected by and hosted on G2.com.

I did not habe any issues with the software Review collected by and hosted on G2.com.

My company was able to customize the software to tailor it to our needs Review collected by and hosted on G2.com.

It is not clear enough what documents need signed in the first session and which documents need the clients signature Review collected by and hosted on G2.com.

I like that it is online and portable and can be taken anywhere on the go. Review collected by and hosted on G2.com.

It is difficult to structure notes and search for clinical hours. Review collected by and hosted on G2.com.