--- title: Credible by Qualifacts Reviews meta\_title: 'Credible by Qualifacts Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 34 reviews by the users' company size, role or industry to find out how Credible by Qualifacts works for a business like yours. aggregate\_rating: rating\_value: 3.5 review\_count: 34 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Credible by Qualifacts Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Credible by Qualifacts but has limited features. Are you part of the Credible by Qualifacts team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Credible is an advanced web-based Electronic Health Record (EHR) system designed for behavioral health and human services. This comprehensive EHR supports various providers, from large multi-location to specialized agencies like CCBHCs, SUD treatment, residential/inpatient programs, and agencies that support Autism/IDD. Rated Best in KLAS for Software and Professional Services in Behavioral Health, Credible is recognized for its configurability, user-friendly interface, mobile accessibility, robust data analytics, and revenue cycle management capabilities. Self-service configuration allows for customization to meet agency workflows, programs, and compliance needs. It features configurable menus, smart screens, intuitive workflows, and various assessments. It offers evidence-based treatment suggestions, preventative care reminders, and detects potential drug interactions. Patient portal and telehealth are integrated for virtual care delivery and the mobile app provides offline access to client data, task management, and documentation. Get actionable insights with standard reports, advanced search, custom report generation, dynamic dashboards, and a Business Intelligence module. The integrated billing module supports various payment models, connecting billing to service documentation for accurate claims processing. State-specific reporting support includes report maintenance, updates, data submission support and best practice guidance. The EHR can integrate with other systems, state HIEs, labs, hospitals, and primary care providers. Implementation typically takes less than six months, and our robust customer support ensures that agencies can maximize the use of their EHR system. * * * Seller [Qualifacts](https://www.g2.com/sellers/qualifacts) Discussions [Credible by Qualifacts Community](https://www.g2.com/products/credible-by-qualifacts/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Allie Perry Show More ## Top-Rated Alternatives [ ![TherapyNotes](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TherapyNotes") TherapyNotes 4.4/5(99) ](https://www.g2.com/products/therapynotes/reviews) [ ![Epic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Epic") Epic 4.2/5(938) ](https://www.g2.com/products/epic/reviews) [ ![EHRYourWay](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "EHRYourWay") EHRYourWay 4.7/5(338) ](https://www.g2.com/products/ehryourway/reviews) [ View All Alternatives ](https://www.g2.com/products/credible-by-qualifacts/competitors/alternatives) ## User Insights Average based on 34 real user reviews. [Log in to unlock pricing and user insights](/login) ![Amy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy G.") AG Amy G. Managed Care Assistant Mid-Market (51-1000 emp.) 12/7/2018 "Incredible Credible" 3.5/5 What do you like best about Credible by Qualifacts? The layout of the product is clean and easy to manage. Review collected by and hosted on G2.com. What do you dislike about Credible by Qualifacts? The inability to bill CHMS to Medicaid website. Review collected by and hosted on G2.com. What problems is Credible by Qualifacts solving and how is that benefiting you? The time it takes to enter a patient's information and having it there vs paper charts. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Mid-Market (51-1000 emp.) 9/22/2018 "It has been a little time getting the bugs worked out" 4/5 What do you like best about Credible by Qualifacts? It’s a great way to keep medical records right at your finger tips, literally. Review collected by and hosted on G2.com. What do you dislike about Credible by Qualifacts? When we need to tweet the program or need help with problems, it takes awhile to get an answer from the company.. Review collected by and hosted on G2.com. Recommendations to others considering Credible by Qualifacts: I would recommend it to others however have never tried another software. Review collected by and hosted on G2.com. What problems is Credible by Qualifacts solving and how is that benefiting you? Immediate access to both medical and insurance information Review collected by and hosted on G2.com. Show More 10/17/2018 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") AM Verified User in Mental Health Care Mid-Market (51-1000 emp.) 9/13/2018 "Lots of functionality and customization" 5/5 What do you like best about Credible by Qualifacts? Easy to use and train staff. Ability to build forms and reports. Review collected by and hosted on G2.com. What do you dislike about Credible by Qualifacts? This used to be one of my biggest dislikes, performance issues and app slowness. In the 4+ years I have been working with the software, there have been many improvements in this area on Credible's end. Outages are fewer and farther between now. Review collected by and hosted on G2.com. What problems is Credible by Qualifacts solving and how is that benefiting you? Saving paper by having everything electronic. Easier to manage client records. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") UG Verified User in Government Administration Small-Business (50 or fewer emp.) 8/16/2018 "Two thumbs up! " 5/5 What do you like best about Credible by Qualifacts? Amazing software that is easy to navigate and work with. Review collected by and hosted on G2.com. What do you dislike about Credible by Qualifacts? I don’t have any complaints everything credible has is perfect. Review collected by and hosted on G2.com. What problems is Credible by Qualifacts solving and how is that benefiting you? Paper v. Electronic records. Easier to use and track records via Credibke v. Other softwares didn’t paper records. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/credible-by-qualifacts/pricing) Credible by Qualifacts Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c603116f4fd6745fafdfe2b36cc32744/carelogic-by-qualifacts.png "Product Avatar Image") CareLogic by Qualifacts 3.8/5(32) [ Compare Now ](https://www.g2.com/compare/carelogic-by-qualifacts-vs-credible-by-qualifacts) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e123a0d323e98c711e9056b2b77b5eb6/therapynotes.jpg "Product Avatar Image") TherapyNotes 4.4/5(99) [ Compare Now ](https://www.g2.com/compare/credible-by-qualifacts-vs-therapynotes) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Product Avatar Image") Epic 4.2/5(938) [ Compare Now ](https://www.g2.com/compare/credible-by-qualifacts-vs-epic) ##### ##### Credible by Qualifacts Features Administrative Workflow Management Billing Security and Authorization Clinical Patient Records Specialty EHR Templates Interoperability [ View More Features ](https://www.g2.com/products/credible-by-qualifacts/features) ##### Categories on G2 [EHR](https://www.g2.com/categories/ehr)[Mental Health](https://www.g2.com/categories/mental-health) ##### Explore More [Best Email Marketing Software](https://www.g2.com/discussions/best-email-marketing-software-to-try-in-2025)[What's the most reliable eCDN based on broadcast operations reviews for delivery reliability?](https://www.g2.com/discussions/what-s-the-most-reliable-ecdn-based-on-broadcast-operations-reviews-for-delivery-reliability)[Which mobility consulting company provides technology stack recommendations and architecture planning for enterprises building their mobile-first strategy?](https://www.g2.com/discussions/which-mobility-consulting-company-provides-technology-stack-recommendations-and-architecture-planning-for-enterprises-building-their-mobile-first-strategy) [Which image optimization platform is actually good for high-resolution mobile app assets where file size reduction cannot come at the cost of visual clarity on retina screens?](https://www.g2.com/discussions/which-image-optimization-platform-is-actually-good-for-high-resolution-mobile-app-assets-where-file-size-reduction-cannot-come-at-the-cost-of-visual-clarity-on-retina-screens)[What platform provides automated job posting distribution?](https://www.g2.com/discussions/what-platform-provides-automated-job-posting-distribution)[Which salary benchmarking software is actually reliable enough for an enterprise HR team to use as the basis for a full compensation review cycle?](https://www.g2.com/discussions/which-salary-benchmarking-software-is-actually-reliable-enough-for-an-enterprise-hr-team-to-use-as-the-basis-for-a-full-compensation-review-cycle) [Show MoreShow Less](javascript:void(0);)