CredentialStream Reviews & Product Details

CredentialStream® is a modern provider lifecycle management solution designed to simplify credentialing, privileging, and enrollment. Powered by hStream, it automates data gathering and validation, ensuring accuracy and compliance. Its modular design supports every stage of provider data management, from onboarding to evaluation.

Product Website

Seller

HealthStream

Languages Supported

English

Product Description

CredentialStream includes everything you need to request, gather, and validate information about a provider to create a Source of Truth to serve downstream processes. With a modern, continuously updated platform, best-practice content libraries, and industry-leading data sets, CredentialStream is the most comprehensive provider lifecycle management solution available.

Overview by

Rochelle Celik

Value at a Glance

Averages based on real user reviews.

Time to Implement

8 months

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HealthStream Solutions

(1)

See how HealthStream products can work together to solve real problems.

CredentialStream Integrations

(1)

Verified by CredentialStream

CredentialStream Media

CredentialStream Demo - CredentialStream

Easily monitor the status of providers.

Simple UI designed to notify you of any major red flags

Easy roster generation

A top-rated credentialing software season over season

CredentialStream Demo - Tracking time to revenue

Reporting on time to revenue is easy with customizable reports

Official Downloads

(3)

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CredentialStream Garnet Health Customer Story

CredentialStream Reviews (86)

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Julie B.

Vice President Human Resources

Mid-Market (51-1000 emp.)

6/11/2024

"One-Stop Shop for all your Credentialing needs"

5/5

What do you like best about CredentialStream?

CredentialStream is very flexible and can be personalized to meet your needs. The system may not have been designed for an FQHC, but we have been able to tailor it to meet our needs and have a fully-functioning, paper free credentialing system. We changed implementation leads mid-stream, but they picked up and made it work for us! Review collected by and hosted on G2.com.

What do you dislike about CredentialStream?

As a client, you do not have a direct contact for any questions or needs, so have to re-state your concerns, needs, requests to different representatives that you get on the phone or by email. They rely on their "knowledege base" a whole lot when it would be simpler for us, the end-user, to just get a direct response. Review collected by and hosted on G2.com.

Response from Marketing Department of CredentialStream

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Hi Julie,

Thank you so much for your review. We're so pleased to hear that you're enjoying the customization features of CredentialStream, and that you've fully transitioned to a transitioned to a paper-free credentialing system. It's also great to hear that you're reaching out to customer support, and if you have more specific questions about your personal use the platform, you can also reach out to your account manager. Thank you for choosing CredentialStream!

Best Regards,

The HealthStream Team

Verified User in Medical Practice

Mid-Market (51-1000 emp.)

4/4/2025

"Satisfactory"

3.5/5

What do you like best about CredentialStream?

It is easy to Navigate. It helps keep everything in one place. Review collected by and hosted on G2.com.

What do you dislike about CredentialStream?

Too many predetermined fields that can't be modified. Review collected by and hosted on G2.com.

Verified User in Medical Practice

Enterprise (> 1000 emp.)

4/3/2025

"Great Credentialing Partner"

5/5

What do you like best about CredentialStream?

CredentialStream simplifies managing providers information, enrollments and expireables. It is a great tool to have if you are a delegated entity as everything flows with accrediting agencies. Review collected by and hosted on G2.com.

What do you dislike about CredentialStream?

The only negative thing we run into consistently is the system seems to run slow after there is an update. They are always quick to find a solution. Review collected by and hosted on G2.com.

Angelika G.

Medical Staff Services Coordinator

Enterprise (> 1000 emp.)

10/25/2024

"Great for narrowing down exactly what you need!"

4/5

What do you like best about CredentialStream?

Can use variables to specify and customize results and reports. Review collected by and hosted on G2.com.

What do you dislike about CredentialStream?

How specificity using variables can sometimes render issues with updates when the variables aren't converted Review collected by and hosted on G2.com.

Verified User in Medical Practice

Mid-Market (51-1000 emp.)

10/28/2024

"It is not user friendly but after getting some training it is not as complicated as it seemed."

2.5/5

What do you like best about CredentialStream?

The number of features within the application Review collected by and hosted on G2.com.

What do you dislike about CredentialStream?

Running Reports is difficult and a lot of fields you need to fill in. Review collected by and hosted on G2.com.

Mellisa R.

Workforce Development Director

Mid-Market (51-1000 emp.)

6/6/2024

"Dissatisfied"

1/5

What do you like best about CredentialStream?

That we have the ability to track license expirations Review collected by and hosted on G2.com.

What do you dislike about CredentialStream?

The platform is cumbersome to use in every aspect, the onboarding training was confusing and my org doesn't utilize it as much as we should because it is not easy to use and understand. Review collected by and hosted on G2.com.

Response from Marketing Department of CredentialStream

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Hi Mellisa,

We apologize for any inconvenience you've experienced in using CredentialStream and the onboarding and training that is involved. CredentialStream is a complicated product and can take some time to fully adopt and understand, but it has extremely advanced functionalities when implemented properly. We encourage you to keep using the trainings as a resource, and to contact customer.service@healthstream.com if you have any questions. Thank you for choosing CredentialStream, and for leaving your feedback; as we will certainly take it into account as we continue to make improvements to the platform.

Best Regards,

The HealthStream Team

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

6/5/2024

"Would not recommend this platform."

0/5

What do you like best about CredentialStream?

The sales pitch proposed a great product. We were initially very excited to get started with CredentialStream. Review collected by and hosted on G2.com.

What do you dislike about CredentialStream?

The training materials are lacking and focused on only one type of customer. Often we would encounter issues with the platform that we would have to teach the support team to comprehend, and they were then unable to fix. We were excited about the potential of the reporting, however the reporting options are extremely limited and often don't work as advertised. After a very frustrating couple of years with this platform we are thrilled to be using a different much more user friendly platform at this point. Review collected by and hosted on G2.com.

What problems is CredentialStream solving and how is that benefiting you?

I can't answer this question because CredentialStream only exaccerbated our issues. They seem to have acquired too many software platforms simultaneously and grew too fast and cannot sustain the product. We have many clients who had the same experience and are working to get away from this platform as quickly as possible. Review collected by and hosted on G2.com.

Response from Marketing Department of CredentialStream

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Hi,

Thank you for your review. We apologize for any inconvenience that you experienced when using CredentialStream. We are continuously making updates to the platform to suit all types of user needs, and we provide training sessions to help users get acclimated to the new features and interfaces. We also have a dedicated customer support team that are well equipped to handle user requests in a timely manner. We will take your feedback into consideration in our mission to optimize CredentialStream.

Best Regards,

The HealthStream Team

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

10/29/2024

"Great tool that requires a lot of work before go live"

3.5/5

What do you like best about CredentialStream?

Reporting and security capabiltities. These are more robust than our previous software from the same vendor. Review collected by and hosted on G2.com.

What do you dislike about CredentialStream?

The tremendous about of work you have to conduct for go live. The previous software had a lot of features that came ready to go at go live. With CredentialStream the client is responsible for the work. Also disliked that training is only offered as train the trainer. Review collected by and hosted on G2.com.

Verified User in Mental Health Care

Mid-Market (51-1000 emp.)

6/11/2024

"Satisfied with the system's management of data."

2.5/5

What do you like best about CredentialStream?

Although I have not used Credential Stream to its full extent, the overall experience has been good. I do look forward to when we’re able to set up reminders on expirables. Review collected by and hosted on G2.com.

What do you dislike about CredentialStream?

The system often runs a bit slow, and having the ellipsis on certain fields I feel is unnecessary. Also, requesting degrees or titles can be frustrating due to the response not indicating who the request is for. Which I thought was kind of strange, not having the provider’s name automatically built into the request. This can be quite time consuming if you did not keep record of who the request was for. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

8/2/2022

"Much improved"

4/5

What do you like best about CredentialStream?

It has many automated processes. Support for the product has improved greatly since our implementation in 2022 Review collected by and hosted on G2.com.

What do you dislike about CredentialStream?

Simple things like not being able to move a pop-up screen can't seem to be fixed. Review collected by and hosted on G2.com.