CW
Colby W.
Global Social Content + Community Manager
Small-Business (50 or fewer emp.)
"Must have for influencer mgt!"
5/5
What do you like best about CreatorIQ?

Very helpful + supportive team (shout out Aimie H)! And user friendly platform that simplifies influencer management. Review collected by and hosted on G2.com.

What do you dislike about CreatorIQ?

Would love to have more regular wider industry reporting with rankings. Review collected by and hosted on G2.com.

Response from Taylor Andrews of CreatorIQ

Thank you for your feedback, Colby! We're thrilled to hear that you find our team helpful and supportive, especially Aimie. We're also glad to hear that you find our platform user-friendly for influencer management.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"User Friendly, easy to create campaigns"
5/5
What do you like best about CreatorIQ?

I love how user friendly it is, I love how we can transport influencres via excel it saves a lot of time! Love how it includes stories as well Review collected by and hosted on G2.com.

What do you dislike about CreatorIQ?

I wish we could download content straight from the site but that's not a big deal usually we will just screenshot or use a third party site Review collected by and hosted on G2.com.

Response from Taylor Andrews of CreatorIQ

Thank you for your feedback! It's great to hear CreatorIQ is user friendly and makes it easy to see content in one campaign.

AG
ABBY G.
Mid-Market (51-1000 emp.)
"Love the platform for everything but creator search"
4/5
What do you like best about CreatorIQ?

reporting, pulling insights, creator stats/analytics (i.e. engagement rate, audience, etc.). customer support has been great - monthly updates from Samantha - and she's always been extremely responsive and quick to address any and all issues or concerns Review collected by and hosted on G2.com.

What do you dislike about CreatorIQ?

creator search is not good - have tried the beta AI function but still haven't seen much benefit Review collected by and hosted on G2.com.

Response from Taylor Andrews of CreatorIQ

Thank you for your feedback, Abby! We're happy to hear that CreatorIQ's reporting has made your life easier and that customer support is great. We'll share your special mention of Samantha with the team!

I'll take your creator search feedback to the product team.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Robust features, streamlines workflow"
4.5/5
What do you like best about CreatorIQ?

Vast database, in-depth analytics, integrates well with social platforms, comprehensive reporting Review collected by and hosted on G2.com.

What do you dislike about CreatorIQ?

Had issues with our account manager which was rectified Review collected by and hosted on G2.com.

Response from Taylor Andrews of CreatorIQ

Thank you for your feedback! We're happy to hear you like the vast creator database, in-depth analytics, and comprehensive reporting from CreatorIQ.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"CreatorIQ Review"
3/5
What do you like best about CreatorIQ?

- the campaign management, being able to select and assign deliverables to influencers

- creator discovery

- creator analytics Review collected by and hosted on G2.com.

What do you dislike about CreatorIQ?

I wish the lists were in bubbles rather than a flat design. It feels like a lot of text on the platform and can feel a little overwhelming. For example, in creator network, the influencers are only separated by a thin line so everything blends together. It may be more appealing and fun if they were in their own bubbles instead. Review collected by and hosted on G2.com.

Response from Taylor Andrews of CreatorIQ

Thank you for your feedback! We're happy to hear you like the campaign management, creator discovery, and analytics solutions in CreatorIQ.

LC
Lisa C.
Small-Business (50 or fewer emp.)
"Director, Creator Services and Media Engagement"
5/5
What do you like best about CreatorIQ?

I appreciate the platform's user-friendly interface and the quick results it allows me to share with clients. Creator IQ simplifies the process of scaling campaigns and creators simultaneously, making it exceptionally efficient. Review collected by and hosted on G2.com.

What do you dislike about CreatorIQ?

I would like to receive additional details about upcoming product launches and new features before their integration into the platform. There have been instances where non-functional features were introduced without adequate user training. Review collected by and hosted on G2.com.

Response from Taylor Andrews of CreatorIQ

Thank you for your honest feedback, Lisa! It's great to hear CreatorIQ helps simplify the process of scaling campaigns and creators. We'll share your product launch feedback with the team.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Streamlining Creator Partnerships"
4/5
What do you like best about CreatorIQ?

CreatorIQ has taken our creator partnerships to the next level, allowing us to scale our programs with a team of 2. From finding creators to onboaring onto campaigns, all the way through reporting, we are using the platform every single day to constantly improve our partneships.

We really love how seamless the campaign flow is with CreatorIQ. We love the email templates and not having to reinvent the wheel each time we onboard a new creator.

The new features being rolled out are getitng better and better, making us very excited to continue using the platform. We are very excited about the product features coming out, as well as the content library. It makes it easy for our whole team to get involved and make the most of our creator content.

Finding creators and adding them to our network is another thing I love about CreatorIQ. I have used other softwares in the past that don't allow you to add creators to the network and find metrics about them right away. CreatorIQ's audience data is amazing and always makes making data driven decisions easy.

Not only is the software amazing, the support from the CreatorIQ team is phenomenal. We felt very supported throughout our entire onboarding process and continue to feel supported with our success team. Whenever we have a question, our rep is always there to find the answers for us. They are true advocates for their customers and will do what it takes to make sure we feel supported. Review collected by and hosted on G2.com.

What do you dislike about CreatorIQ?

As an e-commerce brand, we are having a tough time completely ditching our spreadsheets and other softwares because of some gaps in CreatorIQ's interface. For example, we would love to have a feature that allows us to create orders directly from the campaign, then track the status of the order and automatically update the due dates of content based on the delivery date. We would also love the ability to automate email sequences. The email templates are great, however, it would take it a step further to be able to automate follow ups and content reminders. Review collected by and hosted on G2.com.

Response from Taylor Andrews of CreatorIQ

Thank you for your feedback! We're so happy to hear CreatorIQ has helped streamline processes and is a one-stop-shop for all things creator marketing.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Very helpful influencer marketing tool!"
4/5
What do you like best about CreatorIQ?

I enjoy the social listening capabilities that CreatorIQ offers. It's the most robust and user-friendly platform for this that I've seen, allowing us to see post from members of our influencer community in near-real time. It allows us to manage our community effectively, seeing how they speak about the brand and what products are performing well within our community. I also enjoy the campaign management tools in Creator IQ that allow us to monitor content at the campaign level and track our success for each campaign with insightful metrics such as total reach, engagement, and post count. Review collected by and hosted on G2.com.

What do you dislike about CreatorIQ?

I would like it if CreatorIQ updated social links for creators automatically. I've seen other platforms that are able to do this, but unfortunately sometimes we can go months without knowing that a creator's social link isn't up to date, which impacts our tracking of that creator. Review collected by and hosted on G2.com.

Response from Taylor Andrews of CreatorIQ

Thank you for your feedback! We're happy to hear CreatorIQ is user-friendly and helps manage your community effectively.

Verified User in Cosmetics
UC
Verified User in Cosmetics
Mid-Market (51-1000 emp.)
"A Great Tool to Understand the KPIS of Influencer Marketing - What Works and What Doesn't"
5/5
What do you like best about CreatorIQ?

It's helpful to evaluate creator and influencer success from all angles and using multiple KPIs. It helps to keep track of initiatives and understand what was most successful, why it was successful, and how you can take those learnings for future campaigns and opportunities. It also helps you identify new and valuable creators to add to your community - while keeping engaged with your existing creators. Review collected by and hosted on G2.com.

What do you dislike about CreatorIQ?

The sourcing feature could get a little bit more specific and a little more granular. At times, the platform can be a little glitchy and there can be bugs. But - such is the case with technology these days! Our support team is hepful at working with us to identify the glitches and solve them. Review collected by and hosted on G2.com.

Response from Taylor Andrews of CreatorIQ

Thank you for your feedback! It's great to hear CreatorIQ helps evaluate creator success.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Platform updates needed"
3.5/5
What do you like best about CreatorIQ?

I love the events that CIQ puts on, and the industry knowledge they share is incomparable. The support from the team is very helpful and proactive, which I highly appreciate. Review collected by and hosted on G2.com.

What do you dislike about CreatorIQ?

Unfortunately, the platform itself lacks a lot of key features that we would need as a business in order to be successful in our daily execution. We strive to use it every day but are unable to due to the difference between our needs and the actuality of the platform's services. Review collected by and hosted on G2.com.

Response from Taylor Andrews of CreatorIQ

Thank you for your feedback! We're glad to hear that you enjoy our events and find our industry knowledge valuable.

We understand your concerns about the platform's features and we are constantly working on updates to improve the user experience. Your feedback is important to us and we will take it into consideration for future developments.