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CreatorIQ Reviews & Product Details

Khaled H.
KH
Business Development Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CreatorIQ?

CIQ is the top influencer marketing platform on the market available today, and our company has just happily renewed our contract with them for another year. The fact that you can search for influencers using a plethora of search criteria, discover new talent and be able to instantly see detailed insights about them and their audience, and then reach out and contact multiple influencers directly from the platform, is just perfect.

With the click of a button, you can upload a presentation of influencers to share with clients, and the best part is, it's a live link, so you have full control at all times. Campaign reports are also online and live, and it's awesome that we're able to input the campaign hashtag before the posts are released, and have the platform automatically pull the posts in once they go live. Review collected by and hosted on G2.com.

What do you dislike about CreatorIQ?

It's hard to think of something we don't love about the platform, as the team at CIQ is always adding more and more bells and whistles. As an agency representing the brand, we're always looking for more and more insights, but we know that CIQ already has access to all the APIs that the platforms have to offer, and that we're getting the best data there is - but we still want more. Review collected by and hosted on G2.com.

What problems is CreatorIQ solving and how is that benefiting you?

After interviewing the top 11 influencer platforms, we made an informed decision to work with the team at CreatorIQ for all the reasons mentioned above. As a side-by-side comparison, you'd be hard-pressed to find a feature that you care about that's not available in CIQ's platform.

What's better than the platform though, is their team. They have, hands down, the best customer support of any company I've dealt with. From on-boarding, to ongoing support, they've been more than great. Review collected by and hosted on G2.com.

CreatorIQ Overview

What is CreatorIQ?

CreatorIQ is a global creator marketing platform providing enterprise workflows that enable today’s most iconic and innovative companies to execute end-to-end influencer marketing programs. And now, with Tribe Dynamics, we also offer advanced intelligence to track your community, content, and competition. Altogether, our comprehensive solution makes managing and measuring all aspects of creator marketing easy, efficient, and most of all, effective. Thousands of the world’s most innovative brands and agencies use CreatorIQ, including Logitech, Movers+Shakers, Nestlé, RQ, Sephora, Unilever and more. Learn more at CreatorIQ.com. + Search, compare, and get recommendations using in-depth fields and insights to effortlessly find and vet more creators fit for your brand, in half the time. + Create an exceptional partnership experience with creator-facing communication tools and destinations that guide them through onboarding and activations. + Build your strategy by forecasting costs and Return on Creator Spend in your campaigns, and analyze complete program performance across all campaigns, creators, and posts.

CreatorIQ Details
Product Website
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Product Description

CreatorIQ is the engine powering impactful creator marketing for the world’s most innovative and iconic brands. Together we’ll raise the bar for what creators can deliver for your business.


Seller Details
Seller
CreatorIQ
Company Website
Year Founded
2017
HQ Location
Culver City, US
Twitter
@CreatorIQ
2,516 Twitter followers
LinkedIn® Page
www.linkedin.com
338 employees on LinkedIn®

Taylor A.
TA
Overview Provided by:

Recent CreatorIQ Reviews

Thiago N.
TN
Thiago N.Mid-Market (51-1000 emp.)
3.5 out of 5
"Great sell, not so great usage"
Lots of information and usefull features
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"CreatorIQ Holy Grail Platform for Influencer Marketing"
CreatorIQ is the main platform that my agency uses for Influencer Marketing. I love how it provides access to creator's audience demographics, foll...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"CreatorIQ's Success Team is incredible in the use of the platform"
I really enjoy the consistent support we have from our success team. They are always ready to help and think outside of the box when we have an ide...
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CreatorIQ Media

CreatorIQ Demo - Campaign Execution
Campaign Execution
CreatorIQ Demo - Creator Management
Creator Management
CreatorIQ Demo - Creator Contracts
Creator Contracts
CreatorIQ Demo - Content Approvals
Content Approvals
Play CreatorIQ Video
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560 out of 561 Total Reviews for CreatorIQ

4.6 out of 5
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560 out of 561 Total Reviews for CreatorIQ
4.6 out of 5
560 out of 561 Total Reviews for CreatorIQ
4.6 out of 5

CreatorIQ Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CreatorIQQuestion

Time to Implement
<1 day
>12 months
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<6 months
48+ months
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0 (Difficult)
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Verified User in Food & Beverages
AF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about CreatorIQ?

CreatorIQ is the main platform that my agency uses for Influencer Marketing. I love how it provides access to creator's audience demographics, follower growth, performance metrics, etc. It's an easy tool to use to create one-sheets with influencer recommendations for clients and also easy for clients to review and approve/reject influencers. We also use CIQ as our main platform for reporting. We create campaigns in the CIQ dashboard for each activation and authenticate creators to track real-time analytics from the content. The depth of CIQ's interface and tracking is impressive and incredibly useful in my everday work as an agency influencer marketing manager. Review collected by and hosted on G2.com.

What do you dislike about CreatorIQ?

Analytics seems to be outdated at times which makes it hard to pull the freshest data for our clients. Some analytics are also not available for some creators. Review collected by and hosted on G2.com.

What problems is CreatorIQ solving and how is that benefiting you?

CIQ helps me determine of an influencer is the right fit for a program based on their back-end audience demographics and performance. It also helps me track the performance of a campaign with ease. Review collected by and hosted on G2.com.

Response from Taylor Andrews of CreatorIQ

Thank you for your feedback! We're happy to hear CreatorIQ is your main platform for reporting and incredibly useful for your everyday work.

AM
Engagement Marketing Strategist
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about CreatorIQ?

Insightful Keynotes and Panels: I loved hearing from established and industry-leading speakers on their journey and strategies.

Sufficient networking time.

Loved the workshop aspects, and had great companies running them. Review collected by and hosted on G2.com.

What do you dislike about CreatorIQ?

The venue was extremely cramped for the amount of guests. Hard to get around and a lack of charging/work stations.

Would of loved to hear more from the CIQ team in a dedicated session or maybe lunch and learn, although maybe that would cut into some networking time.

Hard to pick between some workshops and speakers, would have loved staggered times to be able to attend all. Review collected by and hosted on G2.com.

What problems is CreatorIQ solving and how is that benefiting you?

Helps us organize and track our influencer campaigns more efficiently especially as we scale.

Having an all in one tool is so much more useful than jumping around multiple trying to pull together numbers and a story. Review collected by and hosted on G2.com.

Response from Taylor Andrews of CreatorIQ

Thank you for your feedback, Amar! We will share your event feedback with the team.

It's great to hear CreatorIQ is an all in one tool and helps organize your campaigns more efficiently as you scale.

Open Discussions in CreatorIQ
Verified User in Public Relations and Communications
G2
Verified User in Retail
AR
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about CreatorIQ?

I really enjoy the consistent support we have from our success team. They are always ready to help and think outside of the box when we have an idea we need support on achieving. I also love the constant new updates that make working with creators a breeze! Review collected by and hosted on G2.com.

What do you dislike about CreatorIQ?

I dislike some miniscule features like when I select a bulk amount of creators in a list, they remain selected when I leave the list which sometimes messes up my next task. I also wish it was simpler to run an affiliate program on instead of having to create "Campaigns" to then added thousands of creators to and slow down the platform. I also wish it was an app! Review collected by and hosted on G2.com.

What problems is CreatorIQ solving and how is that benefiting you?

We were able to launch our own proprietary influencer program to align more with our competitors. Review collected by and hosted on G2.com.

Response from Taylor Andrews of CreatorIQ

Thank you for your feedback! We will be sure to share your special note with the success team. We are happy to hear that you love the new updates and were able to launch your own proprietary influencer program.

Madeline M.
MM
Sr. Influencer and Community Manager
Small-Business(50 or fewer emp.)
More Options
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about CreatorIQ?

I love being able to reference all content from individual influencers and being able to see individual stats per influencer and piece of content all in one hub. I think that the platform has been essential in our overall reporting structure and I couldn't do my job without it at this point. Review collected by and hosted on G2.com.

What do you dislike about CreatorIQ?

I wish the sourcing of new creators was a bit more of a feature of the platform. I think that there is so much information as part of the platform, but not a seamless way to find new creators. Review collected by and hosted on G2.com.

What problems is CreatorIQ solving and how is that benefiting you?

CreatorIQ solves the entire reporting problem in one place for me. I am able to share campaign analytics with leadership in a way that is efficient and also reference any influencer content we've seen come through in one hub. Review collected by and hosted on G2.com.

Response from Taylor Andrews of CreatorIQ

Thank you for your feedback, Madeline! It's great to hear you're able to track all reporting in one spot and share analytics with your leadership in an efficient way.

Verified User in Apparel & Fashion
UA
Enterprise(> 1000 emp.)
More Options
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Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about CreatorIQ?

My team and I use CreatorIQ daily to efficiently vet creators based on data and statistics. The user-friendly interface makes the software easy for our entire team to navigate. New features are introduced regularly, and the CIQ team is responsive and helpful whenever issues arise Review collected by and hosted on G2.com.

What do you dislike about CreatorIQ?

Some creator statistics on CreatorIQ fluctuate frequently, which can make tracking consistent metrics challenging. Additionally, CIQ doesn’t currently pull average views for Instagram Reels or account for outliers in a creator’s content. A single viral video, for instance, can significantly inflate average likes and views, potentially misrepresenting a creator’s typical performance. We’re also awaiting the completion of a merger between CreatorIQ and Tribe, which has been in discussion for several years now. Review collected by and hosted on G2.com.

What problems is CreatorIQ solving and how is that benefiting you?

We rely on CreatorIQ to access influencer statistics that aren’t otherwise available. Our team uses these metrics to determine which creators will be most beneficial for our various campaigns and to assess whether their performance is consistently strong or fluctuating over time. Review collected by and hosted on G2.com.

Response from Taylor Andrews of CreatorIQ

Thank you for your feedback! We're happy to hear that CreatorIQ provides a trustworthy view on creator's performance.

Verified User in Media Production
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about CreatorIQ?

Creator IQ is a great one-stop shop for discovery, campaign management and reporting. It's very user friendly and intuitive which is great when onboarding new team members. Review collected by and hosted on G2.com.

What do you dislike about CreatorIQ?

Would love to be able to share files/next steps with creators in a more seamless manner via the creator dashboard instead of emails. Being able to consolidate multiple pieces of feedback from multiple stakeholders at different points would be helpful (similar to workfront). Would love to also be able to add notes at specific timestamps during the review process. Review collected by and hosted on G2.com.

What problems is CreatorIQ solving and how is that benefiting you?

We have multiple large micro-creator campaigns that have multiple moving pieces and creator IQ makes content review/outreach easy. Sharing approved content is easy. Review collected by and hosted on G2.com.

Response from Taylor Andrews of CreatorIQ

Thank you for your feedback! It's great to hear that CreatorIQ is user- friendly and creator content review is easy.

Verified User in Consumer Goods
UC
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
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(Original )Information
What do you like best about CreatorIQ?

What's most helpful about CreatorIQ are the filters you can use to narrow down your search results when looking at performance, trying to find specific creators for campaigns, etc. The support team is so knowledgeable and helpful with any queries I may have. They also continuously educated my team and me on ways to integrate new strategies. Review collected by and hosted on G2.com.

What do you dislike about CreatorIQ?

Honestly, nothing comes to mind when thinking about a dislike, I have loved the platform for many years, my whole career. Review collected by and hosted on G2.com.

What problems is CreatorIQ solving and how is that benefiting you?

The problem CreatorIQ is solving is tracking social media engagements and posts. It benefits my team and me because everything is very well organized and gives us a quick snapshot at how a campaign performed. It takes the timely work of pulling individual data out of the equation, saving us lots of time and error. Review collected by and hosted on G2.com.

Response from Taylor Andrews of CreatorIQ

Thank you for your feedback! It's great to hear CreatorIQ helps filter performance and creator results. We'll be sure to share the special mention of the support team!

Mikela V.
MV
Influencer Marketing Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about CreatorIQ?

I really like the campaign management in Creator iQ and the content library! Implementation was also very easy and well handled. The support tea, is great! I also use this platform on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about CreatorIQ?

I find that some of the processes in Creator iQ can tend to be manual - such as adding multiple creators to campaigns. Review collected by and hosted on G2.com.

What problems is CreatorIQ solving and how is that benefiting you?

Tracking content, campaign management and it benefits me because I am a one-man show so it makes my job a heck of a lot easier to manage! Review collected by and hosted on G2.com.

Response from Taylor Andrews of CreatorIQ

Thank you for your feedback, Mikela! It's great to hear you like the campaign management and content library features in CreatorIQ. We'll be sure to share your special mention of the support team as well!

Ariel L.
AL
Influencer Marketing Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about CreatorIQ?

CreatorIQ has been the best platform my team to manage our influencer campaigns. The search & discover tool has been the most effective/advanced feature that my team has used compared to other influencer sotware platforms. We also cannot rave enough about the amazing support we receive from our account managers! Review collected by and hosted on G2.com.

What do you dislike about CreatorIQ?

It would be great if CreatorIQ had a feature similar to Tribe's 'Brand Buzz' that populated all of the UGC and organic tags for our brand. Review collected by and hosted on G2.com.

What problems is CreatorIQ solving and how is that benefiting you?

Advanced search & discover tool Review collected by and hosted on G2.com.

Response from Taylor Andrews of CreatorIQ

Thank you for your feedback, Ariel! It's great to hear CreatorIQ's discovery tool has been the most effective for your team compared to other platforms. We'll be sure to share the support feedback with your account managers!

Verified User in Online Media
AO
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about CreatorIQ?

I love that it allows me to easily pull insights about creators without needing to do complex calculations or reach out to their reps. Review collected by and hosted on G2.com.

What do you dislike about CreatorIQ?

I dislike that it doesn't have a simple search functionality and that creators can essentially mark themselves as creating any type of content, even when it's not relevant to them. Review collected by and hosted on G2.com.

What problems is CreatorIQ solving and how is that benefiting you?

It mostly benefits me when it comes to pulling insights for creators. The problem is that most of these creators are found by me outside of Creator IQ. Review collected by and hosted on G2.com.

Response from Taylor Andrews of CreatorIQ

Thank you for your feedback! It's great to hear CreatorIQ supports in pulling insights for creators.