Jacek Z.
JZ
Jacek Z.
Management Board Member, CIO, COO
Mid-Market (51-1000 emp.)
"Simplicity That Just Works"
4/5
What do you like best about Creatio?

Simplicity to customizes workflow for business processes Review collected by and hosted on G2.com.

What do you dislike about Creatio?

Flexibility - sometimes it’s difficult to customize not writing code Review collected by and hosted on G2.com.

RP
Ranjith P.
Mid-Market (51-1000 emp.)
"Ease of Development That Speeds Up Delivery"
4.5/5
What do you like best about Creatio?

Ease of development, integration and comfiguration Review collected by and hosted on G2.com.

What do you dislike about Creatio?

Licensing costs can be reduced to attract small scale companies Review collected by and hosted on G2.com.

Julie N.
JN
Julie N.
Mid-Market (51-1000 emp.)
"Unlimited Segmenting Capabilities That Deliver"
4/5
What do you like best about Creatio?

Unlimited segmenting capabilities, well you know Review collected by and hosted on G2.com.

What do you dislike about Creatio?

Complexity of segment creation, well you know Review collected by and hosted on G2.com.

GL
Gerardo L.
Gerente de Marketing
Mid-Market (51-1000 emp.)
"Flexibility and Adaptability that Drive Quick Results"
4.5/5
What do you like best about Creatio?

It offers flexibility, a quick live launch, and great adaptability. Review collected by and hosted on G2.com.

What do you dislike about Creatio?

I don't find anything that is useless. Simply, as an opportunity for improvement, I would suggest that the views and login load faster, as they often take a long time. Review collected by and hosted on G2.com.

Response from Irene Trofimova of Creatio

Geraldo, thank you so much for your review!

We’re thrilled to hear that Creatio’s flexibility, quick go-live, and adaptability are helping you manage your client portfolio and reach new prospects more effectively.

We also appreciate your note about speeding up views and login—feedback like this helps us keep improving the experience.

Verified User in Building Materials
AB
Verified User in Building Materials
Enterprise (> 1000 emp.)
"Intuitive, Easy-to-Use Interface with a Great User Experience"
5/5
What do you like best about Creatio?

Creatio provides a great user experience. The interface feels intuitive, and it’s easy to use. Review collected by and hosted on G2.com.

What do you dislike about Creatio?

If someone isn’t familiar with how it works, they may end up creating unnecessary fields, which can then be difficult to delete. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Foundational Tech and Composable Architecture That Empowers End Users"
5/5
What do you like best about Creatio?

I love the foundational tech, composable architecture and the end user empowerment for AI utility. Review collected by and hosted on G2.com.

What do you dislike about Creatio?

I don’t know that I’ve landed on any negatives yet. Review collected by and hosted on G2.com.

Jose F.
JF
Jose F.
VPA Tecnologia
Mid-Market (51-1000 emp.)
"CREATE a great NOCODE Process Platform"
5/5
What do you like best about Creatio?

Creatio has many valuable and interesting features, among them the agility to create processes quickly and simply without having to program, which accelerates the adoption of technology in all areas of the organization. Additionally, it can integrate with API services and many standard market platforms. It also has the ability to define dashboards with indicators natively without the need for development, just using existing components. It also has an excellent CRM that complements BPMN processes and the 360 view of the customer. All this speeds up the implementation and adoption process. The new AI and Agent capabilities add a lot of power and functionality to make work in different aspects more efficient by absorbing repetitive tasks so that users can focus on value-added tasks. Review collected by and hosted on G2.com.

What do you dislike about Creatio?

So far, we have not found any features that are missing or that we dislike. I could mention that the process of promoting applications between environments, depending on their level of complexity, can generate errors at the time of implementation, but the support team is always available to help us resolve any issues. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"No-Code, Easy to Use, and AI-Powered Adaptability"
4/5
What do you like best about Creatio?

No code…. Ease of use and AI. Easy to adapt to a customer Review collected by and hosted on G2.com.

What do you dislike about Creatio?

There is nothing right now that I do not dislike Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Great experience"
5/5
What do you like best about Creatio?

The balance between powerful functionality and ease of customization. Review collected by and hosted on G2.com.

What do you dislike about Creatio?

Some complex customizations can still require significant development effort Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy No-Code Implementation with Flexible Customization"
4/5
What do you like best about Creatio?

Ease of implementing no code solutions. Ability to customize deeper if needed Review collected by and hosted on G2.com.

What do you dislike about Creatio?

Support communication could be improved. Review collected by and hosted on G2.com.