Amanda P.
AP
Amanda P.
Marketing Coordinator
Mid-Market (51-1000 emp.)
"Creatify AI Turns Ideas Into Marketing Videos"
5/5
What do you like best about Creatify AI?

The assistance is quick and always helpful. When the AI fails, their support team steps in and makes it right immediately. Review collected by and hosted on G2.com.

What do you dislike about Creatify AI?

The Agent AI needs work with speed and with accuracy. Review collected by and hosted on G2.com.

Lanaya K.
LK
Lanaya K.
Customer Service Sales Specialist
Small-Business (50 or fewer emp.)
"Easy-to-Use, High-Performance Tool That Streamlines Social Posting"
5/5
What do you like best about Creatify AI?

I like that the entire process and product is very easy to use. It was user friendly and had many different types of offerings for each type of generated item. Additionally this helped me stream line how I posted on my company’s social platforms. The cost was also very effective and fit right in to my marketing budgetary constraints. This is a high performance tool for my company. Being able to drag and drop any items into the app was simple and easy. Onboarding was also great I set a call with my agent to get started and was totally integrated from there. Review collected by and hosted on G2.com.

What do you dislike about Creatify AI?

I did not like the amount of time it would take to download the media. Review collected by and hosted on G2.com.

Ar. Smriti S.
AS
Ar. Smriti S.
Junior Architect
Small-Business (50 or fewer emp.)
"Lightning-Fast Automation for Turning Product Links into Social Ad Scripts"
5/5
What do you like best about Creatify AI?

The most praised feature is the sheer speed of its automation. You can take a product link (from Amazon, Shopify, or Etsy) and drop it into the platform.

Automatic Extraction: It pulls the product name, description, and images instantly.

Instant Scripting: The AI doesn't just summarize; it writes scripts specifically designed for social media ads, focusing on "hooks" and selling points. Review collected by and hosted on G2.com.

What do you dislike about Creatify AI?

While Creatify AI is efficient, users frequently point out several drawbacks:

Inflexible Billing: Many users report a strict no-refund policy and difficulties with cancellations, sometimes being charged even after attempting to end their subscription.

Credit System: The pricing is based on a credit system that can feel expensive and restrictive, especially since failed renders or minor edits often still consume credits.

Quality Inconsistencies: While many avatars look great, there are recurring complaints about poor lip-syncing and robotic movements that can make the final video look "uncanny" or unprofessional.

Limited Customization: The AI-generated scripts can sometimes feel generic, requiring manual effort to make the marketing message sound unique. Review collected by and hosted on G2.com.

NS
Nico S.
CEO
Small-Business (50 or fewer emp.)
"Perfect image and video generation – exactly the AI I need"
5/5
What do you like best about Creatify AI?

This is the only AI that achieves exactly what I need: perfect image and video generation. Review collected by and hosted on G2.com.

What do you dislike about Creatify AI?

Sometimes the generated product images slightly alter the original appearance of the product, especially in details like stone shape, reflections, or jewelry proportions. More control over product accuracy and realism would be very helpful, especially for high-quality jewelry creatives. Review collected by and hosted on G2.com.

Johnny B R.
JR
Johnny B R.
Small-Business (50 or fewer emp.)
"Effortless Social Media Management with Creatify AI"
5/5
What do you like best about Creatify AI?

I use Creatify AI for my daily social media posting videos, and it helps me a lot. I get most of my work done through their platform. I like the easy features they have on their website and the navigation between tools. The recent update to the app is fabulous, especially for updating the avatar style. I found Creatify easier than other products like Flow, and the setup was very fast and easy to understand, which doesn't give me a headache. It’s great that I can use it with Shopify, and I already recommended Creatify to others. Review collected by and hosted on G2.com.

What do you dislike about Creatify AI?

The only improvement I would like to have is a preview before any kind of rendering. Review collected by and hosted on G2.com.

HK
Heiko K.
Art Gallery Director
Small-Business (50 or fewer emp.)
"Creatify.ai - Makes Realistic Videos Fast—Easy to Use with Lightning-Fast Support"
5/5
What do you like best about Creatify AI?

I started using Creatify.ai because I didn't like how the simple AI generated posts looked like - and MAN am I lucky to have found this App ... it is so easy to use - even for a 59 year old non-geek ... and it looks soooo real !! AI has come very far already ... looks so good !! Plus it integrates nicely with my Facebook and IG Marketing Campaigns ... and I love the pricing. I looked at various other apps and they did not make it that attractive. At my 5th video I got stuck as it did not render - but a fairy named Princess from Support helped me within 5-8 Minutes time ... I did not think it would be that fast. Thank you !! And YES - I was able to keep my deadline due to this fast interaction ... hardly seen that kind of service before ... Review collected by and hosted on G2.com.

What do you dislike about Creatify AI?

Until now I am just in awe about how it all works - there may be times when I get to the borders - but knowing they have a great Support Team - I am not scared at all. I am glad I decided for Creatify.AI ... enjoying it !! Review collected by and hosted on G2.com.

Response from Creatify Team of Creatify AI

Thank you so much for your kind words and for taking the time to share your experience! We’re really glad to hear that you’re enjoying our platform and finding value in what we offer.

Your feedback means a lot to our team. It helps us continue improving and delivering the best possible experience for our users. If you ever have suggestions or need any assistance, feel free to reach out anytime via our Customer Support Chat

We truly appreciate your support!

Creatify.ai Support Team

Verified User in Food Production
UF
Verified User in Food Production
Small-Business (50 or fewer emp.)
"Crisp Videos, Fast Support, and Game-Changing Results with Creatify AI"
5/5
What do you like best about Creatify AI?

I first heard about Creatify AI from AI content creators, so I decided to give it a try. I connected to it using the Codex AI MCP connector, and I genuinely liked how it worked—it produced some good, crisp videos. From a performance standpoint, it generally ran well.

That said, I did run into a few glitches where the connection would fail, and it happened on several occasions. I then switched to the agent model on the web app. The results were still good, but there were a few errors that I had to prompt it to correct afterwards, which it did. However, it also returned three results when I requested one, which ended up hurting my credit.

I reached out to customer service and got an almost immediate response when I reported the glitch and asked for a refund on the credits. The reply was welcoming, and they refunded me (with a little extra), and the agent also shared some useful tips on prompting.

So far, I love the service and the outcomes. I’ll be exploring other functionality, but I do think Creatify can help change the game for marketers. Pricing feels fair overall, but credits burn pretty fast, maybe because of how I’m using prompts, so I think it should come with more credits. It would also be nice to have some kind of incentive for first-time customers to test out the product better. I connect it to Codex using the MCP connection. And I generate my video ideas using prompts. Will be testing with the already made templates for both image, video and ugc ads. I connect it to Codex using the MCP connection. And I generate my video ideas using prompts. Will be testing with the already made templates for both image, video and ugc ads. I connect it to Codex using the MCP connection. And I generate my video ideas using prompts. Will be testing with the already made templates for both image, video and ugc ads. I connect it to Codex using the MCP connection. And I generate my video ideas using prompts. Will be testing with the already made templates for both image, video and ugc ads. Review collected by and hosted on G2.com.

What do you dislike about Creatify AI?

How fast the credits get consumed, I would say maybe this is because I am using the agent for my prompting. I will be trying the template options. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"Creates Polished Marketing Videos in Minutes—A Huge Productivity Boost"
4.5/5
What do you like best about Creatify AI?

What I like most about Creatify AI is its ability to turn product information into polished marketing videos in just a few minutes. It significantly reduces the time and effort required to create promotional content without needing professional video editing skills. AI-generated product videos from URLs or product details. Realistic AI avatars and natural-sounding voiceovers. Ready-to-use templates for ads and social media content. Quick editing and customization of scripts, visuals, and branding. Support for multiple languages and video formats. For me, the most valuable feature is the automated video creation workflow. Instead of manually editing footage and recording voiceovers, I can generate a professional-looking marketing video by simply providing product details and making a few customizations. The biggest benefit is productivity. Creatify AI enables me to create high-quality promotional videos much faster, making it easier to produce content for social media, product launches, and advertising campaigns while saving both time and production costs. Review collected by and hosted on G2.com.

What do you dislike about Creatify AI?

The biggest drawback is creative flexibility. Creatify AI is excellent for producing videos quickly, but for highly customized brand campaigns or unique storytelling, I often need to export the video and make additional edits in a dedicated video editor. AI-generated videos sometimes feel a bit template-driven, making different videos look similar. Customizing animations, transitions, and scene layouts can be limiting compared to traditional video editing software. Review collected by and hosted on G2.com.

Kevin W.
KW
Kevin W.
Director of Studio P
Mid-Market (51-1000 emp.)
"Revolutionized Video Creation for Our Church"
5/5
What do you like best about Creatify AI?

I use Creatify AI to create animated videos which has significantly improved productivity compared to when I could only make short 9-second clips. I find it easy to use and the results look amazing. As an Executive of a large church, Creatify AI allows me to dream big and get it done, which saves me a lot of time from working on videos for hours and not getting exactly what I want. The setup was extremely easy and efficient, being very user-friendly with a small learning curve. I love it despite the only minor drawback of rendering time. Review collected by and hosted on G2.com.

What do you dislike about Creatify AI?

I love it.... the only drawback for me is rendering time but that is minimal. The only other feedback would be having the ability to do longer videos: 2 min or more would be fantastic. Review collected by and hosted on G2.com.

Dipesh K.
DK
Dipesh K.
Founder/Digital Strategy
Small-Business (50 or fewer emp.)
"Fast, Affordable, and Easy to Use—with Helpful Support and Smart AI"
5/5
What do you like best about Creatify AI?

Its easy to use, and does not confused the users with details, and gets things done easily. Its fast, affordable, and talking to support was real easy. The AI in the system could easily grasp what I was looking for so I could just prompt whatever is on my mind. Review collected by and hosted on G2.com.

What do you dislike about Creatify AI?

Haven't used it a lot so far to find anything I dislike. So far it meets my needs. Review collected by and hosted on G2.com.