NF
norbert F.
"Quick to learn as there are many templates and good descriptions"
4/5
What do you like best about Creately?

There are many different templates available, therefore you can easily and efficiently design and implement a wide variety of tasks. Review collected by and hosted on G2.com.

What do you dislike about Creately?

It is a pity that there is no student version for pupils and apprentices. Review collected by and hosted on G2.com.

Charlotte H.
CH
Charlotte H.
Small-Business (50 or fewer emp.)
"I have greatly enjoyed the experience and was very satisfied with the results!"
5/5
What do you like best about Creately?

I didn't realise there was so much more to it like whiteboards and other collaborative features. Review collected by and hosted on G2.com.

What do you dislike about Creately?

It does not always come up in online searches so it's hard to know it's there. Review collected by and hosted on G2.com.

Response from Umesh Perera of Creately

Hi Charlotte

We really appreciate the 2026 update to your review. It is rewarding to know that our whiteboards and sharing features are still delivering value for your team and partners. Our goal is to make visual collaboration intuitive and effective, and we are glad it is saving you time. Thank you for the feedback on our visibility and for your long-term trust in Creately!

Emmanuel O.
EO
Emmanuel O.
Support Worker
Mid-Market (51-1000 emp.)
"Easy, Intuitive Diagramming with Real-Time Collaboration"
4/5
What do you like best about Creately?

Creately is easy to use and very intuitive. I like that it allows real-time collaboration and makes it simple to create clear diagrams and workflows quickly, which helps save time and improve teamwork. Review collected by and hosted on G2.com.

What do you dislike about Creately?

Some advanced features are limited on the free plan, and it can feel a bit slow when working with very large or complex diagrams. Review collected by and hosted on G2.com.

Response from Umesh Perera of Creately

Hi Emmanuel,

Thank you for the positive review. We are pleased that our real time collaboration and diagramming tools helped your team improve teamwork and clarify your business processes. It is also rewarding to hear that the platform made your planning sessions faster and more effective.

We hear your concerns about the features in our free version and the performance of larger files. Improving these aspects remains a priority for our team. Thank you for sharing your results on G2.

EI
Elisa I.
"it’s really easy to use and user-friendly! definitely a must have for everyone ❤️"
4.5/5
What do you like best about Creately?

the interface! among all similar services, its the most user friendly while also providing a complete experience for everyone! Review collected by and hosted on G2.com.

What do you dislike about Creately?

i don’t have something in particular to say about this, it’s already really good as it is! Review collected by and hosted on G2.com.

Response from Umesh Perera of Creately

Hi Elisa,

Thank you for the "must-have" recommendation. We are pleased that our interface and collaborative tools are delivering a clear visual on your projects. It is rewarding to hear that the experience meets your expectations so thoroughly. We value your support and are glad to have you with us!

Verified User in Education Management
AE
Verified User in Education Management
"Wow, Wowq, what an ease of task since i join"
4.5/5
What do you like best about Creately?

The ease to navigate and quick to undertand Review collected by and hosted on G2.com.

What do you dislike about Creately?

nothing in the moment, I see all things that i need are okay,Thanks Review collected by and hosted on G2.com.

Response from Umesh Perera of Creately

Hi there,

Thank you for the review! We are happy to hear that our real-time editing and commenting features are making your tasks easier to manage. It is rewarding to know that you've found everything you need on the platform so far. We value your partnership and look forward to supporting your future projects!

K
KrayzieSeed .
"The experience was outstanding and have quick responses from CREATELY"
5/5
What do you like best about Creately?

What i like the most is when I get to design flowchart as well as maps Review collected by and hosted on G2.com.

What do you dislike about Creately?

The online pop-up ads that consistently shows while using app Review collected by and hosted on G2.com.

Response from Umesh Perera of Creately

Hi KrayzieSeed,

Thank you for the positive feedback. We are pleased that our visual mapping tools and responsive support are delivering value to your problem-solving process. We take your note on the frequency of in-app pop-ups seriously as we continue to polish the user interface. We value your partnership and are glad to have you with us!

Century S.
CS
Century S.
Marketing Specialist
Computer & Network Security
Small-Business (50 or fewer emp.)
"Need to learn more but still Learning"
5/5
What do you like best about Creately?

Creately is good for All type of companies and their staff Review collected by and hosted on G2.com.

What do you dislike about Creately?

We can not put he our company information Review collected by and hosted on G2.com.

Response from Umesh Perera of Creately

Hi Century S,

Thanks for the review! I am so glad that the site is helping your team stay synced—"fantastic" is exactly the kind of energy we love to see. I am sorry to hear that you felt you couldn't put your company information into the platform. You can actually add your company details and brand assets in the workspace settings to make it your own. I hope that makes your experience even better!

EG
Enrique G.
"Excellent quality, intuitive, efficient, just what you were looking for!"
5/5
What do you like best about Creately?

The visual attractiveness, easy to use, easy exporting Review collected by and hosted on G2.com.

What do you dislike about Creately?

I need some of the premium account benefits to continue with my work Review collected by and hosted on G2.com.

Sunnysher H.
SH
Sunnysher H.
Digital Marketing Expert
Medical Practice
Small-Business (50 or fewer emp.)
"Creately; Brings Quality Collaboration through Diagrams, for Impressive Brainstorming"
4/5
What do you like best about Creately?

Creately makes it so impressive and easy to start, even with prior training or knowledge

The accessible templates offers accurate information for mind maps, flowcharts and org charts

We consistently collaborate in real time, where we make edits, leave comments in the same diagram

Creately has high flexibility, more so on the layout and diagrams where we face no constraints Review collected by and hosted on G2.com.

What do you dislike about Creately?

Creately get overwhelmed with complex diagrams, where we experience delays snd slowdowns

The free plan has only basic and less helpful features, calling for extra financial commitment Review collected by and hosted on G2.com.

MR
Matteo R.
"Marvelous"
2.5/5
What do you like best about Creately?

Freedom of fo whatever I want. The app is easy to use and understand Review collected by and hosted on G2.com.

What do you dislike about Creately?

Nothing. I found it grateful. The only black point is that I've subscribed with university mail. Review collected by and hosted on G2.com.

Response from Umesh Perera of Creately

Hi Matteo,

Thank you for the review! We are happy to hear that our platform is a useful tool for your architectural projects on macOS. We also appreciate the honest feedback about the need for MCP integration to support your AI workflow. We are working hard to expand our technical capabilities and integrations to better serve our architect community. Thanks for choosing Creately!